Great place! Food was very good and the service eas excelent! Adair was very polite and attentive.
The place is stunning, I strongly recommend it.
Entorno espectacular, comida normal. Algo caro pero que creo que merece la pena por el entorno.
I had a birthday dinner in Alux and it was amazing! My friend and I shared a bottle of rose as well as the grilled octopus and the grilled land and sea platter and WOW. The food was excellent, one of the best steaks I've ever had! The ambiance was also really great--from the cave setting, to the cenotes, to the colorful lights near the bar/stage. It was fantastic and I'd recommend!
Fantastic experience. A must-do when in Playa Del Carmen
This restaurant is def one of a kind from the breathtaking Cenote setting, to the excellent 5 star service and delicious food. I highly recommend this restaurant and have already told my friends to check it out if ever in Playa Del Carmen. You won’t be disappointed!
The place is very beautiful but the food is very disappointing.
El lugar es único e increíble, vale la pena solo por conocerlo. La comida es realmente muy buena, no esperaba encontrar algo así en playa del carmen. El servicio bastante bien, no excepcional pero sin ninguna queja. El día que fui había música en vivo que creo que fue lo único que no me encantó pero eso es cuestión de gustos personales. Definitivamente pienso regresar y absolutamente lo recomiendo a todo el mundo. Los precios podrían parecer un poco altos pero el lugar en donde comes, el ambiente, el servicio y la calidad de los alimentos definitivamente valen lo que cuestan.
We were staying in Tulum and experiencing the different Cenotes of the area. This restaurant gave us an eating experience that was in line with our swimming in the cenotes. Playa del Carmen is a little under an hour from Tulum and a nice straight drive. I would highly recommend the experience as it is very different than anything I and my friends have experienced before. The timing of the food and in between the courses was perfect for us. Additionally, the timing between dinner and dessert gave us the opportunity to walk the restaurant/cave and take pictures and read some facts posted. The only thing, and this is not a negative but to prepare for, is the temperature. They regulate the temperature of the cave in the dining areas with fans and air conditioning but that doesn't mean all the humidity is removed and understanding this will help prepare how to dress for this experience. Please also note we had this dinner in August not one of the cooler months. The food is absolutely delicious and the portions are sized correctly. A nice feature is that the waiters know the cuisine well and explain to you each aspect of your dish when it arrives. I must commend the staff as they were attentive and genuinely amiable. I would love to go to this restaurant again when I am back in Mexico.
Delicioso! No es impagable , si costoso. Pero lo que no me gusto mucho es que te sugieren 2 tipos de propina , bueno 15% y exelente 20 % .
Obvio ! Que dejas propina pero de cierta manera eso te obliga a dejar el 20% ...
Hace calor ! Mucho ! Así que tienes a ir preparada para estar lo más ligero posible .
El lugar espectacular y la atención igual !
Ambiance was nice. Food was bland and over cooked. For the price should have been exquisite. Also they had live music but it was a bit loud. The waiter surprised us with cake which was a pleasant surprise but the cake was not good either. The waiters were very attentive. Overall it was a nice experience but the food was a huge disappointment
Un lugar muy padre, elegante, diferente , buen ambiente
UN RESTAURANTE CON EXCELENTES ESCENARIOS NATURALES , ALIMENTOS FORMIDABLES , PERO HOY EN DIA SIN INTERNET EN EL AREA ES UNA FALLA QUE SE SEÑALA...
Absolutely incredible from start to finish. BE SURE to take a walk around the entire cave when you’re done eating. It’s HUGE and absolutely breathtaking. The prices were much more reasonable that I expected, and the food was beautifully presented, well cooked, and very tasty. Our waiter, Andres, was also very attentive and spoke great English. Thank you for an unforgettable time!
While it is a very nice and interesting location and venue it is way too hot to enjoy the food. The need better ventilation. I also requested a private table for our celebration and was not provided one despite many being availabke
The food was not out of this world but it was good and the service was wonderful. They have a nice wine selection but the true star here is the cave. It’s just such a unique space. Over all I would recommend it.
Incredible experience from start to finish. The presentation/taste of the food, our service from Andres/the rest of the crew, and obviously the breathtaking aesthetics of this amazing restaurant blew me away. And to top it off - unbelievable value. I will never stop talking about this experience!
We had a wonderful experience at Alux! Beautiful venue, amazing food and a wonderful wine cave to choose your own bottle! Would highly recommend!!
Amazing food and dining experience! If you are in Playa del Carmen, this place is a must visit.
Alessio was our server and was so knowledgeable about the wines and menu. Absolutely incredible atmosphere and it really is a once in a lifetime opportunity. Would go again in a heartbeat!
One of the most amazing restaurants ever. The service was top notch and our waiter Jose was more than attentive. We set right by the water, it was amazing. The food was outstanding. Definitely will back .
Great experience and one of a kind ambiance. Great place for drinks and appetizers.
Great restaurant, beautiful surroundings and great food, definitely worth a visit.
Eating underground was an interesting experience.. Our waiter, Adair, was very friendly and recommended a enjoyable bottle of Mexican wine.
We decided to come to Alux as a special treat at the end of our holiday, as we had just got engaged! Our waiter (I think his name was Andre- or something definitely beginning with A!) made us feel welcomed and special as he took care of us. The food was outstanding - we had a starter, main and dessert; as were the yummy cocktails. It was a very cool experience dining in the cave, and was great being able to explore and look around. Would definitely be back if we’re ever in the area again!
Muy buen lugar, atienden muy bien, se puede pagar con tarjeta, pesos o dólares. Los precios son aceptables y cuando pedimos tomarnos una fotos en el lugar aceptaron sin ningún problema. En general un excelente servicio y un rica comida con un toque especial.
Buena comida, buen servicio y el lugar es muy agradable
Lovely restaurant in the caves below playa del carmen . Worth a visit and the food was good
Wonderful experience. The service was friendly and prompt, the food delicious! Music could be substantially quieter as the gentleman seemed to think we were in a bar and it got progressively louder as the evening went on. Definitely a unique location for a great meal!
Worst, touristy service ever. They actually put an iPad on our table before we paid to have us do a survey.
We were celebrating our anniversary. When we ordered the dessert they wrote Happy Anniversary; very thoughtful of them.
The restaurant is beautiful and the service was amazing. The food was very good. I highly recommend the restaurant.
The most beautiful and amazing visual dining experience ever! I mean it’s a romantic dim colorful intimate cave dining venue. The place is a little humid but hello it’s a cave! However it was comfortable they added a fan close by, and the service was great. Food we ordered was real good, not over the top like a place know for top shelf cuisine, but honestly very good. The ambience is worth the trip! I’d definitely return and be sure to ask for a table deeper in the cave.
Great experience and great service! Will always 100%recommend
The restaurants ambiance was nice however the place smelled too much of mold and it was hard to enjoy the meal while enduring it. The service however was amazing the staff was very friendly and attentive.
Great place to try but to be honest, the food was not worth what we paid. However the service and atmosphere were wonderful. Also apparently if you try to send something back that you don't like, they make the server pay for it. so we didn't send anything back and just gave constructive criticism to the chef. Unfortunately he did not do anything but I do recommend for the experience at least once.
Tuvimos una cena muy agradable celebrando nuestros aniversarios en Familia, nuestro mesero siempre atento a los detalles y con las mejores recomendaciones, esté lugar es una visita en Playa del Carmen.
I want to get married here. The food was fine, but the atmosphere was unbelievable. DEFINITELY walk around the entire restaurant, especially if you're there at the end of the night and there aren't many seated tables left. So, so huge and so cool. I'd like to eat at one of the more secluded tables next time. And there will definitely be a next time. Worth the price, to me, and the food we had wasn't bad.
Decent food, great atmosphere, incredibly expensive for what it is.