Benihana - Burlingame

4.3
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3212 Bewertungen
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30 USD und darunter
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Japanisch

Top-Etiketten:

Gut für Geburtstage
Besondere Anlässe
Für Gruppen geeignet
Freuen Sie sich im Benihana auf ein unvergleichliches kulinarisches Erlebnis! Sie sitzen in Gruppen an großen Tischen, an denen Ihr persönlicher Koch die uralte Kunst des Teppanyaki zelebriert. Sehen Sie dem Koch beim Schneiden und Würfeln zu, wenn er eine Mahlzeit für Sie zubereitet, die sowohl Ihren Augen als auch Ihrem Gaumen schmeicheln wird, egal ob Sie ein köstliches Steak, zartes Huhn oder absolut frische Meeresfrüchte genießen möchten. Ein talentierter Sushi-Koch bereitet Ihnen auch Sushi zu und Spezialitäten-Cocktails sind ebenfalls erhältlich. Vom Benihana in Burlingame genießen Sie den besten Blick auf das Ufer der San Francisco South Bay. Sie können die Gezeiten oder die Jumbo-Jets bei der Ankunft am Flughafen San Francisco beobachten, während Sie am Teppanyaki-Grill eine köstliche Mahlzeit einnehmen oder Sushi in der Lounge genießen. Ein Express-Mittagessen wird Ihnen von Montag bis Freitag zwischen 11:30 und 15:00 Uhr serviert und die Happy Hour steht von Montag bis Donnerstag zwischen 16:00 und 19:00 Uhr zur Verfügung. Für alle Gruppen ab 8 Personen wird eine Servicegebühr von 18 % auf der Rechnung aufgeführt.

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Was 3212 Gäste sagen
Bewertungen insgesamt
Bewertungen können nur von Gästen gemacht werden, die in diesem Restaurant gegessen haben.
4.3Basierend auf kürzlich erfolgten Ratings
4.4
Essen
4.1
Service
4.1
Ambiente
3.9
Preis-Leistung
Lärm · Gemäßigt
80 % der Gäste würden das Restaurant einem Freund empfehlen
Diners' Choice-Gewinner:
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AjaishneeS
1 Bewertung
Besucht am 14. März 2020
Gesamt2Essen2Service1Ambiente1

The chef was really rude and would not listen to our requests unless we told him he must example one person’s allergic to shrimp and he kept insisting that it will be very hard for him to do this

Finally he did make it thou

Benihana - Burlingame
Geantwortet: 23. März 2020

Ajaishnee, Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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P
Paul31
San Francisco
2 Bewertungen
Besucht am 12. März 2020
Gesamt5Essen5Service5Ambiente5

San Mateo is much better than Cupertino. There’s a beautiful view for one. The hosts are much nicer and efficient. The chefs have a better show and much better cooking and seasoning skills. Very surprising since it’s the same chain. Hats off to the staff and management!

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SH
SolHermana
San Francisco
5 Bewertungen
Besucht am 11. März 2020
Gesamt3Essen4Service1Ambiente3

Our chef and our meal were very good. However, we had 7:45p dinner reservations on a Wednesday night and didn't get seated until 8:45p! Apparently, they overbooked expecting to not be busy. No complimentary beverage, discount, or anything was offered for the inconvenience. This is the first time this has happened to us at this location having eaten here a few times over the years. I know we're living in strange times with COVID-19 right now, but they should have at least offered something for making us wait an hour to be seated.

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k
kimberlya
San Francisco
6 Bewertungen
Besucht am 9. März 2020
Gesamt5Essen5Service5Ambiente5

We went for my son’s 20th bday. We go to this location for many special occasions and are never disappointed.

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AW
AndreW
San Francisco
3 Bewertungen
Besucht am 8. März 2020
Gesamt4Essen5Service4Ambiente5

I love this place

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Sharonafter5awful59
1 Bewertung
Besucht am 7. März 2020
Gesamt1Essen1Service5Ambiente5

Firt of all, there was an emergency when we first arrive, which has nothing to do with the experience. However, I would like to know if the kid was okay, no virus spread around , please text or send email. The Chef was awful, no excitement, no energy, no show, for my niece provided. The food was awful under cook mushroom, rice, and meats. Within 40 years of my experience with Benihana, this was the worst.

Benihana - Burlingame
Geantwortet: 12. März 2020

Sharon, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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RC
RosemarieC
1 Bewertung
Besucht am 7. März 2020
Gesamt5Essen5Service5Ambiente5

Or chef was really nice and the host was helpful as well.

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JS
JillS
San Francisco
1 Bewertung
Besucht am 7. März 2020
Gesamt5Essen5Service5Ambiente5

We have been going there for lunch. They use to offer a lunch menu 7 days a week. Now it is only offered 5 days a week, so we had to pay dinner prices. I think it is a bit pricey for lunch!

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JR
JanetR
San Francisco
6 Bewertungen
Besucht am 7. März 2020
Gesamt3Essen3Service3Ambiente3

My 6 year old grandnephew came to Benihana for lunch. He enjoyed his lunch very much and it was just the right size for him.

Benihana - Burlingame
Geantwortet: 10. März 2020

Janet, On behalf of our team here at Benihana, we would like to thank you for taking the time to provide us with feedback. We will be sure to share it with our team.

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OT
OpenTable-Gast
San Francisco
3 Bewertungen
Besucht am 5. März 2020
Gesamt5Essen5Service5Ambiente5

Great dining experience

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OT
OpenTable-Gast
1 Bewertung
Besucht am 5. März 2020
Gesamt5Essen5Service5Ambiente5

Loved it! Had a great dinner and great time

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OT
OpenTable-Gast
San Francisco
2 Bewertungen
Besucht am 4. März 2020
Gesamt4Essen5Service5Ambiente3

Lighting was too bright

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OT
OpenTable-Gast
1 Bewertung
Besucht am 3. März 2020
Gesamt5Essen5Service5Ambiente5

Great view of the bay and SFO.

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OpenTable-Gast
1 Bewertung
Besucht am 2. März 2020
Gesamt4Essen5Service3Ambiente3

Everything was great except for they put us at a table that was freezing. Literally freeze cold air blowing on us and every at the table said the sane thing as well as the table next to us. We asked if they could lower but they couldn’t. The table next to us was also very cold they told us. Chef Robert was one of the best chefs we’ve ever had, he was very personable and funny. Great CHEF

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Zg415
San Francisco
2 Bewertungen
Besucht am 1. März 2020
Gesamt2Essen2Service1Ambiente2

The service in the reception area was horrible it didnt seem they were friendly to us nor willing to help but other people got better treatment honestly i felt discriminated

Benihana - Burlingame
Geantwortet: 6. März 2020

Zg, On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.

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S
Sorayah
1 Bewertung
Besucht am 29. Februar 2020
Gesamt5Essen5Service4Ambiente5

Good service overall but the waitress had trouble with distribution of the bill, I paid a 250.00 which I wanted to include in the overall bill, she said I could not do that. That wasn’t so bad and everything else was fine

Benihana - Burlingame
Geantwortet: 16. März 2020

Thank you Sorayah, for sharing your feedback! We are happy to hear that you enjoyed the dining experience!

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OT
OpenTable-Gast
1 Bewertung
Besucht am 29. Februar 2020
Gesamt5Essen5Service5Ambiente5

Anniversary

Benihana - Burlingame
Geantwortet: 16. März 2020

Thank you for allowing us to be a part of the special occasion!

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OpenTable-Gast
San Francisco
1 Bewertung
Besucht am 28. Februar 2020
Gesamt5Essen5Service5Ambiente5

Such a perfect way to celebrate!

Benihana - Burlingame
Geantwortet: 16. März 2020

Thank you for leaving us positive feedback, come back soon!

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OpenTable-Gast
1 Bewertung
Besucht am 28. Februar 2020
Gesamt3Essen4Service2Ambiente4

It was ok. We usually go for dinner, but opted to try lunch today and it was very ho-hum. Sever forgot drinks, got orders wrong and was spread thin. The server suggested stuff because he said it would be cheaper than how we were ordering but in the end costed much more.

Benihana - Burlingame
Geantwortet: 4. März 2020

On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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Dustin
1 Bewertung
Besucht am 26. Februar 2020
Gesamt1Essen1Service1Ambiente4

Two family members got sick 1 hour after eating. Our soup & salad plates were never removed and drinks never refilled the entire night.

Benihana - Burlingame
Geantwortet: 4. März 2020

Dustin, we apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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vipAugust2014
San Francisco
70 Bewertungen
Besucht am 26. Februar 2020
Gesamt5Essen5Service5Ambiente5

We went for a very early dinner, and had our own private chef cooking for us....
He was great!

Benihana - Burlingame
Geantwortet: 16. März 2020

We are happy to hear that you enjoyed the dining experience!

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RH
RHAU
San Francisco
2 Bewertungen
Besucht am 23. Februar 2020
Gesamt3Essen4Service1Ambiente3

The waiter was not friendly at all.

We spent over $100 a person and were charged $0.50 for hot sauce. Yes, it was just $0.50 but the nerve to charge a person that just order a $60 meal for hot sauce. They should really be ashamed and consider how to stop nickel and diming their customers.

PS it was my 4th visit there in less than 2 months due to people celebrating thier birthdays and the first time this happened. Plain silly.

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MN
MartelN
1 Bewertung
Besucht am 23. Februar 2020
Gesamt3Essen3Service3Ambiente3

I have been to Benihana's several times and has a good time but this was the first time I didn't really enjoy myself. You go to Benihana's for the food and the show they put on when they make your food. Our waiter Justin was great but really busy so we didn't see him nearly as much as we should have and our chef Luis was terrible. We got NO show. He literally just cooked our food. I ordered the chicken and steak because I can't eat seafood and when he was plating everyone's meat of choice, he put someone's lobster on my rice, veggies and chicken! I wasn't paying attention because like I said, he put on no show so I was preoccupied while I waited for my food and looked up as he was putting the lobster all over my food. No apology just that he would make it again. He finally did the onion volcano as he remade my food but when he was taking it off the grill, he let oil pop on 3 of the 8 people at the table! Justin said he would talk to the manager about my food being messed up and me having to wait to eat while everyone else ate and the manager did come over but only took half off just my meal! For as pricey as the food is, I expected more and much better customer service. I was really nice disappointed because Ive always only had good times there.

Benihana - Burlingame
Geantwortet: 28. Februar 2020

Martel, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. We sincerely hope to see you again at any of our restaurants.

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OT
OpenTable-Gast
1 Bewertung
Besucht am 22. Februar 2020
Gesamt5Essen5Service5Ambiente5

Great place, actually the original Benihana. Our cook Ramon was a very energetic, skillful, and funny guy! I go there often, and the food has always been amazing!

Benihana - Burlingame
Geantwortet: 9. März 2020

On behalf of our team here at Benihana, we would like to thank you for your continuous loyalty!

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LH
LauraH
San Francisco
2 Bewertungen
Besucht am 22. Februar 2020
Gesamt3Essen4Service2Ambiente3

They need to find a way to better ventilate or upgrade their vent hoods; the kids were coughing from the smoke and we all smelled like the food when we left. They provide you with a limited, MORE EXPENSIVE menu when you sit down. You have the ask for the full menu... Lastly, our server was not excited to be working that night but the gentlemen cooking the food was in good spirits. We go for the excitement and the food is consistently delicious!

Benihana - Burlingame
Geantwortet: 27. Februar 2020

Laura, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
OpenTable-Gast
Hawaii
1 Bewertung
Besucht am 21. Februar 2020
Gesamt5Essen5Service4Ambiente5

First time in SF and met up with friends

Benihana - Burlingame
Geantwortet: 9. März 2020

Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

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OT
OpenTable-Gast
San Francisco
1 Bewertung
Besucht am 21. Februar 2020
Gesamt4Essen4Service5Ambiente4

Anniversary

Benihana - Burlingame
Geantwortet: 9. März 2020

Thank you for allowing us to be a part of the special occasion!

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OT
OpenTable-Gast
1 Bewertung
Besucht am 20. Februar 2020
Gesamt5Essen5Service5Ambiente5

Overall the restaurant did very well. Only issue was some lady at our table tried to finesse a discount. Said she thought the LAST item she received wasn’t filet. Mind you homegirl licked the plate clean up until that point. Got the steak and kept yapping about it. Manager did good to listen but I hope they didn’t comp anything for her. She even packed what she claimed to not like to go. If you did then I get I wouldn’t want to hear all that from her. But hopefully you stood your ground and with any luck her or her coupons won’t come back.

Benihana - Burlingame
Geantwortet: 9. März 2020

Thank you for your feedback! Come back soon!

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OT
OpenTable-Gast
San Francisco
1 Bewertung
Besucht am 20. Februar 2020
Gesamt2Essen5Service5Ambiente5

Even though we had a reservation we ended up waiting 30+ mins. Everything was great except waiting to get seated.

Benihana - Burlingame
Geantwortet: 27. Februar 2020

With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us.

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OT
OpenTable-Gast
1 Bewertung
Besucht am 20. Februar 2020
Gesamt5Essen5Service5Ambiente5

Wonderful service, food, and everything!

Benihana - Burlingame
Geantwortet: 9. März 2020

Your feedback is appreciated. We will be sure to share your kind words with the team.

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vipOpenTable-Gast
San Francisco
3 Bewertungen
Besucht am 19. Februar 2020
Gesamt5Essen5Service3Ambiente4

Waitress was missing in action but the food was yummy!

Benihana - Burlingame
Geantwortet: 9. März 2020

Thank you so much for your feedback, we hope to see you back again soon!

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mistacee014
San Francisco
5 Bewertungen
Besucht am 19. Februar 2020
Gesamt1Essen2Service1Ambiente3

Keep going back but getting a little more disappointed “every” time as this was a favorite for birthdays. This time seemed like a shortage on chefs? Had 8 people asked to be sat together, waited for a good amount of time. Finally got in... Was very surprised at our wait as there was so many tables open where we could’ve sat together. Secondly, on our kids table dishes were piling up so my wife had to remove the excess from the table. I would think this is something common and to keep on top of that. Short of staff? Again not sure. Our chef came off as a slight jerk! A bit sarcastic when we asked him for something. You had to be there hard to explain in writing.
Back to our kids table it was difficult to get the waiter there for the dish removal as well as to speak to him about that issue. End of the day nothing was done but an apology.
This experience just added on and is beginning to be a struggle to get back there. The San Francisco location is a bit of an effort to get there so we’ve always visited the Burlingame. Hmm not sure where to go with this visit....

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Brad
Seattle
1 Bewertung
Besucht am 17. Februar 2020
Gesamt1Essen4Service1Ambiente1

Only thing worse then the horrible service was the poor response by the manager.

Benihana - Burlingame
Geantwortet: 27. Februar 2020

Brad, On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.

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Lastsupper
San Francisco
1 Bewertung
Besucht am 17. Februar 2020
Gesamt3Essen3Service2Ambiente4

Chef seems tired and overworked. Did not celebrate the birthdays like they always do. I had to ask for a candle at least for my daughter. Ordered 12oz rice to go and gave us less than 2 cups. Asked them if they can take a picture, they took a blurry one. Ice cream is not a full scoop.

Benihana - Burlingame
Geantwortet: 27. Februar 2020

On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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AH
AlexandriaH
1 Bewertung
Besucht am 17. Februar 2020
Gesamt1Essen2Service1Ambiente1

The service was horrible. The manager was not a nice person. I've been going there for years and its just going down hill.

Will not be coming back.

Benihana - Burlingame
Geantwortet: 27. Februar 2020

Alexandria, we apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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OT
OpenTable-Gast
San Francisco
1 Bewertung