Benihana - Houston - Downtown, TX

Bewertungen für Benihana - Houston - Downtown, TX von Gästen, die dieses Restaurant besucht haben. Basierend auf den neusten Bewertungen.

1. OT

   OpenTable-Gast

   Baton Rouge7 Bewertungen

   5.0

   Besucht am 17. Dezember 2021

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Amazing!!!!!
   

   Benihana - Houston - Downtown, TXBeantwortet am 4. Februar 2022

   Dear Guest Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.
   

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2. KM

   KimberlyM

   Houston3 Bewertungen

   5.0

   Besucht am 25. Dezember 2019

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Christmas dinner
   

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3. A

   Adam

   Denver1 Bewertung

   1.0

   Besucht am 12. Mai 2025

   1. Gesamt 1
   2. Essen 4
   3. Service 1
   4. Ambiente 1

   Horrible experience. Didn’t get seated until 1 and 1/2 hours after our reservation time.
   

   Benihana - Houston - Downtown, TXVor 2 Tagen geantwortet

   Thanks for visiting us, Adam. We're truly sorry to hear about your experience at Benihana - Houston - Downtown, TX. It's always our goal to provide our guests with a smooth and enjoyable dining experience, and it's clear we fell short during your visit. We apologize for the delay in seating and the inconvenience it caused. We're glad to hear that you enjoyed our food, but we understand that the service didn't meet your expectations. We appreciate your feedback and will use it to improve our services. We hope you'll give us another chance to serve you better in the future. Best Regards, The Management Team
   

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4. C

   Catherine

   Houston8 Bewertungen

   2.0

   Besucht am 11. Mai 2025

   1. Gesamt 2
   2. Essen 4
   3. Service 3
   4. Ambiente 2

   We had a reservation for 5pm and weren’t seated until 6pm. All of our party was there at 5pm. What’s the point of having a reservation then? The manager offered for us to herd ourselves into an overcrowded lounge area and, when we declined, he said “fine, then block the bathroom.” Prices have substantially increased since the last time we came. If we were to come back, I would make a reservation for earlier knowing the wait time is at least an hour. However, we can’t afford the prices so we likely won’t return.
   

   Benihana - Houston - Downtown, TXBeantwortet am 13. Mai 2025

   Hi Catherine, We're truly sorry to hear about your recent experience at Benihana - Houston - Downtown, TX. We understand how frustrating it can be to have a reservation and not be seated on time, especially when you had a reservation for a group of five. We also apologize for the confusion regarding the bathroom. We strive to provide a comfortable and enjoyable dining experience for all our guests, and we regret that we fell short this time. We appreciate your feedback and will use it to make necessary improvements. We hope you'll reconsider and give us another chance to serve you better in the future. Best, The Management Team
   

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5. S

   Susan

   Orlando / Central Florida East2 Bewertungen

   1.0

   Besucht am 11. Mai 2025

   1. Gesamt 1
   2. Essen 3
   3. Service 1
   4. Ambiente 1

   Had a reservation and they were overbooked and we were sat 1.25 hours after reservation. Hibachi chef was great and waitress , but food was subpar quality of filet, lots of fat. Got order wrong.
   

   Benihana - Houston - Downtown, TXBeantwortet am 15. Mai 2025

   Hi Susan, We're really sorry to hear about your experience at Benihana - Houston - Downtown, TX. It's disappointing to hear that we didn't meet your expectations, especially with your reservation and the quality of your food. We take your feedback seriously and will use it to improve our service and food quality. We hope you'll give us another chance to show you the kind of dining experience we're known for. Best regards, The Management Team
   

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6. L

   LaVonte

   Houston1 Bewertung

   4.0

   Besucht am 9. Mai 2025

   1. Gesamt 4
   2. Essen 5
   3. Service 3
   4. Ambiente 5

   The overall experience was good and we enjoyed our server. Would definitely consider returning for future events in the near future.
   

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7. K

   Kerry VIP

   Denver14 Bewertungen

   5.0

   Besucht am 1. Mai 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 4

   The food and entertainment were great. Benihana’s is always a lot of fun and this location did not disappoint
   

   Benihana - Houston - Downtown, TXBeantwortet am 3. Mai 2025

   Thanks for the feedback, Kerry! We're thrilled to hear that you had a great time at Benihana - Houston - Downtown, TX. It's wonderful to know that you enjoyed our food and entertainment. We always strive to provide a memorable experience for our guests, and your feedback lets us know we're on the right track. We appreciate your support and look forward to welcoming you back soon. Best regards, Benihana - Houston - Downtown, TX Management Team
   

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8. N

   Nikki

   Los Angeles3 Bewertungen

   5.0

   Besucht am 28. April 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   I had such a great time at Benihana! The food and drinks were amazing — I had the plum wine, the Dragon Margarita (a must-try!), and we started with the crispy rice with tuna, which was absolutely delicious. We enjoyed a full four-course meal featuring seafood, and the team even went above and beyond to customize a special vegetarian course for my friend, which was so thoughtful and appreciated. The service was friendly and attentive, and the chef made the experience fun and interactive. It was a memorable night with great food, great drinks, and even better hospitality. I’m already looking forward to coming back. Highly recommend! Perfect for family, or just a night out with the girls. ♥️
   

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   Benihana - Houston - Downtown, TXBeantwortet am 30. April 2025

   Hey Nikki, We're overjoyed to hear about your fantastic experience at Benihana - Houston - Downtown, TX! It's fantastic to know that you enjoyed our crispy rice with tuna, the Dragon Margarita, and our full four-course meal. We strive to make every visit a memorable one with our food and drinks, and it's great to hear that we hit the mark for you. We're also glad to hear that our team went above and beyond to customize your vegetarian course for you. Your kind words about our hospitality and service are greatly appreciated. We look forward to welcoming you back for another memorable night soon. Best, The Management Team
   

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9. c

   celal

   Miami - Dade3 Bewertungen

   4.0

   Besucht am 28. April 2025

   1. Gesamt 4
   2. Essen 4
   3. Service 5
   4. Ambiente 3

   The quality of food is good but the atmosphere is very noisy and shabby.
   

   Benihana - Houston - Downtown, TXBeantwortet am 29. April 2025

   Thanks for the review, Celal! We're thrilled to hear that you enjoyed the quality of our food at Benihana - Houston - Downtown, TX. We appreciate your feedback about the atmosphere and are always looking for ways to improve. We're glad to know that our service met your expectations. We hope to welcome you back soon for a more comfortable and quieter dining experience. Best, The Management Team
   

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10. B

    Brandy

    Houston4 Bewertungen

    5.0

    Besucht am 20. April 2025

    1. Gesamt 5
    2. Essen 5
    3. Service 5
    4. Ambiente 5

    The food, the customer service, and the overall ambience was awesome. I really enjoyed it. This location is by far the best one in Houston. Chris was our waiter and he did an awesome job.
    

    Benihana - Houston - Downtown, TXBeantwortet am 22. April 2025

    Hi Brandy, Thank you so much for your wonderful review! We're thrilled to hear that you had such a great experience with us at Benihana - Houston - Downtown, TX. It's fantastic to know that our customer service, food, and ambiance met your expectations. We're especially pleased that you appreciated our location and found it to be the best in Houston. Your kind words truly mean a lot to us. We look forward to welcoming you back soon. Best regards, The Management Team
    

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