Benihana - Lombard
We had a very nice lunch at Benihana. Good food. Fun. Our chef was fun to watch. I enjoyed the shrimp dish. The beef was okay.
The service slow and the food was definitely not as good as previous times. We haven’t visited in a year (only for our sons birthday) and he being 11, agreed it wasn’t that great. We did love our group photo at the end though.
Very good service! Food was decent. The environment seemed somewhat tired and in places, not so clean. We noticed our feet sticking to the floor when we walked in and the table was not very clean.
The food has changed. The soup was different, the shrimp appetizer didn’t taste the same nor the mushrooms and zucchini....all of our group noticed the difference. Think maybe the oil used was different or old. We’ve been coming here for many years (over 15) and this was not a great one. The table chef was nice and as usual entertaining but taste was off.
We dined on Sunday, 7/14. The food was good, but it was so hot in the restaurant that it made it very difficult to enjoy our food. When the hostess was seating us, I mentioned that it was really hot. She said that it was cooler in the dining room where we were going. That was definitely NOT the case. If anything, it was worse because of the flat tops. I was literally dripping with sweat and had to keep wiping the sweat that was dripping down my face the entire time. I wish they had told us when we arrived that there was an issue with the air conditioning, and then given us the option to decide if we wanted to stay. It was a very disappointing experience.
Always good food! One of my all time favorites! My mother loved the mojito! The salad & soup delicious but I felt they were pretty skimpy on the shrimp. Service was very good too. We always enjoy meeting interesting people there.
Service was not good. We had to go to the bar for our own drinks because the waitress was awful
Fun atmosphere! We were seated with two other couples who were fun and easy to talk to. Out chef was fun, playful and entertaining! Dining there was s wonderful experience.
Staff is accommodating & food is great. Each time you go it is consistently good quality. We have been going this location for several years.
Amazing service, food and atmosphere
Worst time ever at Benihana. Has been going downhill consistently over the last few years, but absolutely terrible today. Chef barely spoke. Had no manners and did not try to entertain in any shape or form. Waitress was practically non-existent. When she did come by she forgot what she was supposed to bring/do. Food was horrible. Over seasoned. Under cooked. My wife actually became ill prior to leaving the restaurant.
Don’t waste your money here any more. I will be contacting the corporate office. Completely unacceptable!!!!
Great for birthdays and kids! Our kids loved it and the food was good.
I have eaten at several Benihanas across the country so I have some to compare to. First off, they changed some of the signature sauces which is not nearly as good. My biggest complaint was that the cook was not entertaining at all and really wasn't accommodating. Overall, not a great experience and for the price we paid, I expected more
We love this place! The food is amazing in a fun atmosphere. We always pick this restaurant for special occasions as it is a bit more expensive.
Chef doing the cooking was not that good, not interactive as some of the other chefs we have had in the past. This made the Birthday celebration just ok
We were disappointed! We thought it was VERY expensive for what we received. The food was good but there really was no special presentation. The chef just basically put the food on the grill & cooked it, no special show. We ordered several cocktails & when I received 1 of my mai tai's it had no dark rum floater on the top so I told the waitress & she came back with a shot glass that had less than 1/3 rd of a shot of dark rum in it. I paid $10. a drink, the least I could have gotten was a shot! We took our daughter for her 13th birthday b/c that's where she chose to go & we were not impressed at all.
Food was delicious! Very nice waiter and attentive. It was extremely hot in there.....I understand that they have all the cook tops going but then turn the air cooler....it was so uncomfortable!
Great food, but tough environment when it’s 90 outside.
ALWAYS A GOOD TIME. THE FOOD IS FRESH & TASTY. THE SHOW OF THE CHEF ENTERTAINING THE KIDS IS ALWAYS A TREAT.
Excellent meal as usual.
I go and celebrate my birthday almost every year at Benihana. This year was a disappointment. I am always asked if I am celebrating and they take my picture and sing to me. This year they did not come around and ask and they did not take my memorable photo that I love to have every year. When she gave me the check and I gave her my birthday coupon, she said oh, would you like us to sing. I said no, just deduct the coupon. Was not as much fun as it normally is. The food was good, but I asked for brown rice and I miss understood her that they can not make the brown rice fried rice, only steamed. I also think it is too much money to add and additional $3.00 for fried rice. My meal was $36 as it is. Why charge me $3.00 extra? Just my opinion.
We love Benihana, but did not have the same experience as in the past. Our chef did not listen to our request (claiming the waitress didn't write anything about it), but then after being given the information, he went and cooked our zucchini where he just cooked the onions (I'm very sensitive/allergic to those onions). When I
corrected him (before plating), he gave us a "face"... like he was being "put out". Very sad for my birthday dinner. As a chef at that location, I expected better service. :(
We visited on June 23rd, our son's 15th Birthday and Angel was our Hibachi Chef. Angel was excellent and the food was also very good. We had steak, chicken and lobster and each dish was very good. We enjoyed the soup, salad, main entrée and ice cream. All-in-all, a great experience! We look forward to coming back soon.
Server was horrible but the chef was nice
I am a VERY loyal customer of this restaurant. I have been coming for years and tell everyone about it. My friend came to visit me from out of town so I took her to dinner and I’ve never been more disappointed. The chef didn’t do nearly any of the cooks tricks/fun interactions that normally happens, the sauce was WAY watered down, my steak pieces were too big, and our waitress was basically all over the restaurant. (However, she always managed to make sure I had water so I will give her that) I’m just very sad that I had such a disappointing time at one of my favorite restaurants.
Always good food
Boys had a great time and Jim was great chef
I hated this place I was very disappointed food had no taste very unseasoned also the was a very small portion size for the price
Very well organized and friendly...food was fresh and lean and variety was many.
First time visiting this location and was not happy. Much rather prefer the downtown location in the Hancock building. Lombard had poor service. We felt very rushed, food was cooked very fast and tasted bland instead of full of flavor like usual. The table settings were dirty. Also they did not have Benihana signature “yum yum” sauce it was a watery sauce with zero flavor at all and did not look appetizing.
Not what they used to be. Waitress was coughing on us. Very expensive for mediocre food, won't be going back
Dependable and good food and service .. can’t go wrong
It’s a nice experience but the food was not special. The table we were given was poor in ambiance and was antisocial. But not at fault of the restaurant. I believe the prices are overrated. Great for a one time visit.
Our chef was so heavy handed with oil on everything! Consistency chef to chef has changed in the last year and not in a good way.
Food was good as always, but the service was really lacking. My family comes here every year for Father's Day and every year we have something to complain about. I understand it is a holiday and a busy day, but we weren't even given our rice, which is a staple of the meal. We may have to consider visiting a different restaurant next year. For their prices, someone should at least stop by and ask if you need a refill of your drink.
Great service and food was seasoned well by Alex. The person taking the order was good as well.
We celebrated my birthday. Our chef, David, did an OUTSTANDING job on EVERYTHING!! Even my 5 year old granddaughter was impressed. GREAT JOB, DAVID!!
Celebrated Father’s Day, it was great. Always a good time when we come to benihana. Amazing food and staff was very friendly!
The food was perfect...everything was fresh...the shrimp, steak, chicken and veggies...all made to order right in front of you. Drinks were great too! Everyone had fun and enjoyed their meals. Looking forward to our next visit!