Bill's Bar & Burger Downtown
- Desinfektion von Oberflächen nach jedem Gast
- Gemeinschaftliche Bereiche werden täglich gründlich gereinigt
- Digitales, desinfiziertes oder Einweg-Menü
- Desinfektionsmittel oder Reinigungstücher für Kunden
- Verwendung von eingeschweißten oder verpackten Utensilien
- Begrenzte Anzahl sitzender Gäste
- Abstandhalten in gemeinschaftlichen Bereichen
- Zusätzlicher Platz zwischen den Tischen
- Servicepersonal trägt Mundschutz
- Mundschutzpflicht für Gäste, wenn sie nicht essen oder trinken
- Krankes Personal am Arbeitsplatz verboten
- Impfnachweis für die Innengastronomie erforderlich
Fantastische Burger in typisch amerikanischem Ambiente, jedoch viel zu laut und mit unterschiedlich kompetentem Bedienpersonal. Auf jeden Fall eine Empfehlung!
Wir haben dort den Super Bowl geguckt und waren über 4 Stunden da. Wie mussten nie lange auf etwas warten und der Kellner war sehr aufmerksam. Essen war auch lecker und die Preise waren auch in Ordnung.
Essen war sehr lecker! Der Service aber schlecht! Einiges wurde vergessen und zum Schluss wurde auch noch einiges falsch berechnet! Und das konnte auf die schnelle auch nicht korrigiert werden!
Food and atmosphere great. Servers were friendly but slow
Delicious food! Really good service, and not crazy busy
Nice and clean
Food was great and service was excellent. Very friendly staff
Pre-pandemic... This was the place to be.
Now it's total crap.
Made a reservation via Open-Table and when we arrived, we still waited 15 minutes to be seated in a nearly empty restaurant. Once seated, we waited for another 10 minutes before anyone took our order which was beer, loaded nachos, and Killer B'S.
The result of our experience?.... We never got our beer. The $15 loaded nachos was a small platter of chips with hardly anything else in it. The burger was good but the fries was barely passable. We also ended up getting our own water since no one was there to attend to us as customers.
It's really bad customer service and I would recommend for anyone to not come here to eat. Inflated prices = poor service and bad food.
And oh... There is also a blackboard on the wall that says in big letters "Happy Hour 4 - 7pm." Of course when we asked about it during that time, we were promptly told that there was no happy hour. Ridiculous!
Thai place does.NOT honor Open Table reservations. We choose this place because we could get a reservation and it was close by. When we arrived the host said she would add us to the list and it would be an hour wait. She said it’s “first come, first serve” and it didn’t matter if we had a reservation. When I asked to speak with the manager he said they don’t honor the open table reservations on Saturday & Sunday nights because they are usually too busy. If they are not busy, they will seat you but not on busy nights. He blamed Open Table, but it seemed like they use it for clickbait reservations.
Burgers are good, many interesting options to chose from. Service is not well organized, even though the waitress was super friendly, it wasn’t her fault, the processes are not well organized, it’s very slow.
Besides not being initially greeted by a server, we had a great experience. Will look to go again.
Did not honor reservation (unaware of reservation) but pulled something together within 30 minutes. Lack of staff and organization seemed to be issue.
We booked a table for 7.00 well in Advance confirmed the day before on auto booking that still going .
We queued to get in and then waited til 720 to get to front .. manager ignored us .. asked at bar and he said wait would be 20 mins or so. He spoke to manager who confirmed … but still didn’t say anything to us - we waited (which I regret but it was thanksgiving) and eventually shown to a seat.
Manager said they shouldn’t have been taking bookings !
Food was ok - saving grace was a great waiter but we were then on a clock to get out.
Ladt time we stayed we ate here 3 times - once was enough this time.
We didn’t get to eat here. The hostess was very rude. She said she didn’t know why OpenTable gave us a reservation. There was no way we were getting in.
The food was great and the service!
The quality and quantity of the food was outstanding, As most establishments are running on a reduced staffing level we where greeted and seated quickley. Drinks arrived shortly after, The server took a awhile to take our order but the apertizer arrived and the food after that.
Burgers should be simple. Totally understand that Covid still impacts service in NYC. I am very patient and understanding. Burger prepared incorrectly - fries were cold And the waitress never popped over to ask if I was enjoying my food. Presented w bill and requested fries be removed. Had to get a manager to correct it.
Seriously- take the time and do it right.
After sitting at a table, and having various bus personnel and wait staff work around us, a wait staff person asked if were being helped. After we told her no one had approached us yet, we were told the kitchen was closed. It was not closing time yet. She did go to the kitchen to check but came back and told us the kitchen was closed. I don't know if they were short staffed but guests should not be seated if they can't accomodate them.
It was a very nice place, you can find American food. Not much variety but delicious.
Understaffed. Staff that was there did their best
The food wasn't exceptional but it wasn't bad either just average.
I used to go to this establishment when it was in Harrah’s Casino a few years ago. It was my favorite place to eat, i was so excited i found it in lower manhattan.
The quality is still there!! Brought back so much memories!
Surprisingly good! Looked very quiet from the street, but once inside and to the back of the restaurant, busy and lively! Definitely understaffed, but that is just something that is part of dining now as restaurants struggle to employ enough waiters.
We had previously eaten at the bills bar and burgers at Rockefeller Center, this location was a disappointment
Birthday celebration for my husband
I stay at the hotel came down to get a meal waiting waiting no service (7:30pm ) request a seat on line never got a response wAlked to the bar place order i don’t like the wings but fries very good
1) I arrived before my “reservation” but was able to be seated and served early
2) the food was GREAT! The burgers, chicken tenders and onion rings were delicious
3) Jay, our waiter, was very friendly and when I said we needed to leave quickly he got our receipt and takeaway boxes quickly
1) we stood waiting to be acknowledged for 10mins.. there were MAYBE half a dozen tables with customers so it was very empty
2) I made a reservation, they didn’t have my name on the list
3) it took a further 10mins to have our waiter come for our drinks order
4) despite making our order pretty quick and easy (we had somewhere to be following dinner) my food was still incorrect but I didn’t have time to wait for them to change it so I had to eat it anyway
5) we arrived with 1.5hrs until our next appt which was in the building next door; however, between waiting to be seated, waiting for our server, etc we had to take a lot of our food to go because by the time our dinner arrived we only had 25mins until our next reservation.
Had a wonderful thanksgiving dinner. A lot of good food for the price.
Thanksgiving meal and burgers were great!
We were seated right away. The service was great; friendly hostess, server was also friendly and very knowledgeable about the menu. Perfect place for a burger!
Suprisingly good. From the nachos and wings to the burgers and chicken sandwichs. Drinks are great. This is a great stop whether staying at the hotel or walking by.
To start, our waitress took over 25min to take our drink order (the restaurant wasn’t even busy). The food was lackluster and not cooked to liking. Overall an excruciatingly slow and disappointing dining experience.
Food and service were great. Servers were attentive and caring. Prices very reasonable.
Burger was delicious... Towered with toppings so it was a little messy, but good nonetheless.
Server was completely inattentive to our table and that was frustrating.
The service was very slow from start to finish and the food was mediocre
Very good food!!
Great burgers and fun staff. Went for a department lunch and everyone was very happy with their meals.
We were in the mood for a good burger, and Bill's definitely provided that. Fat Cat and Ranch Hand burgers were excellent! Shakes were delicious as well! Also had a side of fries which were somewhat disappointing - not crisp. Service was also very good!
This place is truly horrible. Never saw our waiter. They charge $3 for every single refill. Food took 1 1/2 hours and was disgusting. Burgers greasy, fries hard and cold and my shrimp sandwich was a mystery patty of mushed up shrimp. Disgusting! Don’t waste your time or money. Gross gross gross.
Sie können mit dem 'Online bestellen'-Button die Lieferung direkt bei Bill's Bar & Burger Downtown bestellen. Bill's Bar & Burger Downtown bietet auch Takeaways an, die Sie telefonisch beim Restaurant bestellen können: (212) 894-3800.
Bill's Bar & Burger Downtown wird von 329 OpenTable‑Gästen mit 3.9 Sternen bewertet.
Ja, Sie können üblicherweise in diesem Restaurant reservieren, indem Sie auf OpenTable Datum, Uhrzeit und Personenzahl wählen. Aufgrund lokaler Einschränkungen nimmt dieses Restaurant derzeit möglicherweise keine Reservierungen entgegen.