Caffe Concerto 78 Brompton Road

3.6
41 Bewertungen
Bis zu 25 Britische Pfund
Italienisch

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Nachmittagstee
Brunch
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Was 41 Gäste sagen
Bewertungen insgesamt
Bewertungen können nur von Gästen gemacht werden, die in diesem Restaurant gegessen haben.
3.6basierend auf allen Ratings
3.9
Essen
3.3
Service
3.8
Ambiente
3.6
Preis-Leistung
Lärm · Gemäßigt
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A
Alanie
London
1 Bewertung
vor 3 Tagen besucht
Gesamt5Essen5Service4Ambiente4

Beautiful space and friendly welcoming staff. I celebrated my birthday there and it felt so warm and special. I like going there sometimes just for a tea and snack. I'll definitely be coming back here again soon. :)

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OT
OpenTable-Gast
1 Bewertung
vor 4 Tagen besucht
Gesamt5Essen5Service5Ambiente5

Amazing, the waiters and staff were amazing and treated us so well.

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KS
KellySk
Yorkshire
3 Bewertungen
Besucht am 18. September 2021
Gesamt5Essen5Service5Ambiente5

We come every year on our trip to London. The food is beautiful and service is 5 star.
The restaurant is very clean and tidy at all times.
Based on the service and food quality you would expect the cost to be much higher, however it is very reasonable.
Will be returning again later in the year.

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L
London2021
1 Bewertung
Besucht am 5. September 2021
Gesamt5Essen5Service2Ambiente5

The woman behind the till when we arrived was very frosty. It appeared as if she didn't work there, she was on her phone and didn't respond to our good morning. She then left us waiting while she scrolled on her phone and ignored us. She then collected some menus and said for three? I had pre-booked the table but wasn't given the chance to tell her as she stomped towards a table, placed the menus angrily on the table and walked away without uttering another word. First impressions do matter in a place of business and we were not impressed. A different person came and took our order within minutes though, so the cafe redeemed itself and the waitress was very pleasant. The prices are quite high but when you look at the location it is understandable, the cafe is opposite Harrods after all. The drinks were hot and very nicely presented, the food was absolutely delicious and couldn't be faulted. I had Eggs Benedict on a muffin with bacon and it was very nice. Really well presented too. My friends had a full English which looked lovely and they both said it was delicious. We asked for butter and tomato ketchup and they came presented on silver saucers. All in all a positive experience except for the initial impression.

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G
Garyc
1 Bewertung
Besucht am 1. März 2020
Gesamt5Essen5Service5Ambiente5

Fantastic experience for my Wife’s 50th Birthday, we visit regularly.

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BR
BarbaraR
Berkshire
1 Bewertung
Besucht am 18. Januar 2020
Gesamt4Essen5Service3Ambiente4

We arrived for lunch having made a reservation only to be told by the person in charge that l had to prove my reservation by showing e-mail confirmation, something he could have done if he stopped talking to other members of staff and concentrated on his customers. He really wasn't interested in our reservation until we started to insist, his excuse was they had no tables available, even though the restaurant was nearly empty. It was a shame because the food and rest of the service was very good, just spoilt by our initial contact on entering the establishment.

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LC
LucyC
1 Bewertung
Besucht am 30. November 2019
Gesamt1Essen1Service1Ambiente1

Poor Service, poor food (cold chips), overpriced, tables too small, tables all squashed together.
Spent £80 on 4 sandwiches, 1 coke and a pot of tea for 2.
Find somewhere else!

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PJ
PaulineJ
Liverpool
1 Bewertung
Besucht am 20. November 2019
Gesamt4Essen4Service2Ambiente5

Gorgeous place. The food was very nice if a little expensive.
But the service was not good. We were shown to a table quite quickly but then waited ages for someone to take our order. It was the same in between each course. We enjoyed it but did not feel sufficient attention was given to the clientele.

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OT
OpenTable-Gast
London
1 Bewertung
Besucht am 9. August 2019
Gesamt2Essen2Service2Ambiente2

I was told prior to going that they had children's menus, I was also sent to main menu. Got there and no children's menus (so £19 for a burger and £17 for a sandwich). The prices were also much more expensive than the menu I was sent. It's a shame as it sullied our experience. Wine is very reasonable though and the staff were friendly.

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RP
RhiannonP
1 Bewertung
Besucht am 7. August 2019
Gesamt1Essen1Service1Ambiente1

The staff were so rude, didn't greet us properly and it took a very long time to get served. My friend ordered a croissant, only for the waiter to forget it and then deliver a totally different one when prompted because they sold out. We didn't even get an apology!

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PK
PatrickK
London
1 Bewertung
Besucht am 31. Juli 2019
Gesamt2Essen3Service1Ambiente2

Service was absolutely horrible. Our waiter couldn't care less about us. First, he made us wait for a good ten minutes before he came to take our order. Also, the café was nearly empty. Even so, we got just about the worst seats. I had made a reservation saying that I wanted to have lunch at Caffe Concerto to celebrate my 50th birthday with my parents. My dad had loved the place when we were there last year, which is why I wanted to surprise them. A simple 'happy birthday, Sir' would have been enough, but apparently even that was too much to ask for. What a disappointment.

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F
Fred
1 Bewertung
Besucht am 5. Juni 2019
Gesamt1Essen2Service1Ambiente3

There was a communication problem right from the start . We had to repeat our order and we never seemed to get the same waiter, the team seemingly concentrating on customers wanting just snacks. One starter only half arrived - the olives with no bread ---- which followed later after a reminder. The salmon x2 was tepid to say the least and we had to have them re-heated and one main dish was either late or the waiter had forgotten to serve it. Four of us sat and watched the fifth eat his meal. My wife's pepper sauce for the steak was completely missed. And everything seemed to take forever. We left with the feeling that Cafe Concerto is set up to be just that, a Cafe, and not suitable, geared up, for dining.

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OT
OpenTable-Gast
Buckinghamshire
2 Bewertungen
Besucht am 31. März 2019
Gesamt4Essen3Service4Ambiente4

Enjoyed a light lunch, speciality sandwich with glass of Prosecco. Good choice of ingredients and sufficient amount, also included potato wedges. Slightly pricey for what it was but good ambience, pleasant attentive staff and convenient location in Knightsbridge made up for this.

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TA
TessA
London
2 Bewertungen
Besucht am 10. Februar 2019
Gesamt2Essen3Service1Ambiente3

I’ve been to many Caffe Concertos but this was my first visit. I had read a few bad reviews on service but as my previous experience in different branches had been good, I decided to give them a chance. So so disappointed... cakes we’re henetally good although we did have a small fly on a berry tarts. When reported, the waiter took it away and gave us a different tart. I did expect a manager to come and apologise but nothing! I suppose the manager was struggling with his staff as the service was slow. I asked for the bill five times before it arrived and then had to ask a water again five times to bring their card machine. The bad service is letting them down as the ambience is good and cakes look lovely. I suppose with such a good location they’re not bothered about customers not returning for a second visit. Again a huge shame as it might put off customers from other branches too!!!

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OT
OpenTable-Gast
Neuengland
1 Bewertung
Besucht am 22. Oktober 2018
Gesamt2Essen3Service1Ambiente3

The service was really bad. We had to ask multiple times for things like our main course, more water, dessert menu and the check. And when the check finally came we noticed they’d added a ‘discretionary’ 12.5% gratuity for NOTHING! Rich really on a party of 2. When we complained about the service we were offered macaroons. Really?? Not in London that often but I won’t be back and I’ll be sure to tell everyone I know.

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m
megp
Detroit
5 Bewertungen
Besucht am 12. September 2018
Gesamt1Essen2Service1Ambiente1

Really disappointed in the service. We ordered a bottle of champagne and the presentation was terrible. Food was not good. Won’t be going back or recommending to others.

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S
vipSundaygirl
London
18 Bewertungen
Besucht am 6. September 2018
Gesamt4Essen4Service5Ambiente4

Good, friendly service and an enjoyable meal. Perfect for an informal dinner.

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RP
RemiP
1 Bewertung
Besucht am 14. August 2018
Gesamt5Essen5Service5Ambiente5

Good for the price good quality for 8,50 for the English breakfast and nice people

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T
Terry
1 Bewertung
Besucht am 14. Juli 2018
Gesamt5Essen5Service5Ambiente5

A group of us decided to visit Caffe Concerto due to the good reviews and we were not disappointed. Once seated we took time to decide what to eat due to the generous amount of dishes on the menu. We finally decided and the food arrived not too long afterwards. The food was divine and rich and all of the group really enjoyed it. I would totally recommend it to anyone.

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PS
PSimmo
London
8 Bewertungen
Besucht am 8. Juli 2018
Gesamt3Essen3Service2Ambiente4

Some of the food was a bit tough. Staff pleasant but service slow, although it was busy. On the flip side it’s not one of those restaurants that try and rush you out after you put down your fork.

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TP
TerryP
1 Bewertung
Besucht am 2. Mai 2018
Gesamt2Essen2Service2Ambiente2

Selected a corner table for a social/business meeting. Half way through the meeting it transpired that the door next to our table was in fact the entrance to a toilet. We only found this out when the waiter showed a customer where it was and from then on instead of using the regular facilities downstairs it became the place to use completely ruining the meeting. Table was booked but not prepapared? Nice place but ?

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GL
GabrielLT97
London
1 Bewertung
Besucht am 5. Februar 2018
Gesamt1Essen1Service1Ambiente1

It was the worst customer service I ever witnessed in my life. Waste of time and money. Stay away from that place, its a disgrace.

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OT
OpenTable-Gast
Tulsa
1 Bewertung
Besucht am 19. Januar 2018
Gesamt1Essen5Service1Ambiente3

Embarrassment to the restaurant industry. Should be appealed and ashamed of the service. Atrocious!

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OT
OpenTable-Gast
Cornwall
1 Bewertung
Besucht am 14. November 2017
Gesamt5Essen5Service5Ambiente5

Although table booked for 6 p.m. we took the chance and arrived at 5 p.m. as absolutely exhausted from a day of Christmas shopping and we were greeted warmly and shown to our table. Cocktails were refreshing and meal cooked to perfection. Mixed fruit tart was delicious. Staff very friendly and fun. My friends and I visit London just before Christmas every year and this was a perfect venue - we will certainly plan the same for next Christmas.

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H
Helena
London
8 Bewertungen
Besucht am 10. November 2017
Gesamt3Essen4Service2Ambiente3

Great food but served on cold plates! They did offer to change them but we were short of time. We also needed to remind the waitress that our pre lunch drinks had not arrived! Not the best Bellini that I have tasted! We were given macaroons as a gesture of apology.

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OT
OpenTable-Gast
London
1 Bewertung
Besucht am 6. November 2017
Gesamt3Essen5Service3Ambiente5

This is my second time at Cafe Concerto and I love the place and the atmoshphere. Last time I went to a different one and both times I experienced only one negative thing: in both we felt like we were rushed out to order and finish quickly. Other than this trait, I woupd recommend the place.

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JG
JoanG
London
2 Bewertungen
Besucht am 6. September 2017
Gesamt2Essen2Service2Ambiente3

Expensive menu. The prices are too high for what you get.Not good value for money. Poor service overall. Sorry cannot write a better review

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F
Foodlover22
London
5 Bewertungen
Besucht am 6. April 2017
Gesamt5Essen4Service5Ambiente5

Really easy going atmosphere- our party came in at different times but there was not a hint of annoyance about this. A very refreshing change. We happily chatted, ate and drank in a vibrant and busy place, without feeling like we had to leave. Recommended by a friend I would definitely go again. Thank you.

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OT
OpenTable-Gast
London
1 Bewertung
Besucht am 19. Dezember 2016
Gesamt4Essen5Service5Ambiente5

Was told this branch doesn't take bookings! But was still seated v quickly. Busy place- food was a bit slower than it should be but we were warned about this because there were 'crazy busy'. Apart from the problem re the booking it was all v good.

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AM
AnnaM
London
1 Bewertung
Besucht am 18. August 2016
Gesamt5Essen5Service5Ambiente5

Very happy to discover such a place! Staff, service, food, ambiance, etc. All excellent!

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l
lorenal
London
2 Bewertungen
Besucht am 17. August 2016
Gesamt3Essen3Service3Ambiente3

It was good all round lunch to celebrate a birthday

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GS
GreatService
London
17 Bewertungen
Besucht am 12. August 2016
Gesamt4Essen5Service4Ambiente3

The restaurant has a nice interior decor that was welcoming. The staff were also welcoming and friendly.
The food tasted great and I will be back here.

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JF
vipJuneF
Raum New York
3 Bewertungen
Besucht am 22. Juli 2016
Gesamt3Essen4Service2Ambiente3

Slow disorganised waiters but very helpful management

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OT
OpenTable-Gast
London
2 Bewertungen
Besucht am 13. April 2016
Gesamt5Essen5Service5Ambiente5

This was a perfect place to meet and eat after our visit to The Natural History Museum. I've eaten before on a pre-theatre dinner when our show was on at The Royal Albert Hall. Impressed with the ambience, quality setting the staff and of course the food. My friend found as I did that it was good value for money. Not had a bad meal here. Highly recommend it. Has the advantage of some outside tables and seating in the summer. Good choice of food and wines and the desserts are a house speciality. Has the advantage of being able to tell your friends that you eat opposite Harrods. Quite important when you've travelled from Cambridgeshire.

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OT
OpenTable-Gast
London
2 Bewertungen
Besucht am 28. August 2015
Gesamt5Essen5Service5Ambiente5

Fantastic food!

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m
mom2booboos
London
2 Bewertungen
Besucht am 25. Dezember 2014
Gesamt3Essen3Service1Ambiente2

Was looking forward to eating here but the service was poor. Waiter not once checked to see if we needed anything and he was not even the one who delivered our food. Ordered appetizer that didn't come till the food came. Then I see our water leave while we are eating and again no one ever came to check on us. Finally had to ask someone for the check and then no one came to get me to pay the check. I eventually got up and went to the manager who stayed on the phone the whole time I was there and never said anything to me; just took my credit card and had me sign. NO eye contact much less dialogue.
One last note. Their restrooms downstairs were out of order so everyone was being made to go to a handicapped one in the back of the dining room.

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MA
MariaAlves
London
1 Bewertung
Besucht am 25. Dezember 2014
Gesamt4Essen5Service2Ambiente5

Excelent food and environment. The restaurant is a place where we feel confortable to seat and choose what we want. The food is excelent with a fair price. My only complaint is about the staff team. Seemed we were there as a favor, not as a costumer. Organising this aspect will garantee a perfect place to eat in London.

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C
Chenandler
London
2 Bewertungen
Besucht am 29. Mai 2013
Gesamt4Essen4Service5Ambiente4

Came here for brunch and a catch-up with a friend I hadn't seen in a long time. The brunch menu has a great range and the coffee is excellent. After our food, my friend and I sat talking for an hour and we weren't disturbed, which I found really refreshing. We were able to attract the waiter's attention easily. Overall, highly recommended.

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p
pkb151278
London
20 Bewertungen
Besucht am 4. Januar 2013
Gesamt5Essen5Service3Ambiente3

Love the food here, never fails to dissappoint us.

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A
Angela5555
Surrey
54 Bewertungen
Besucht am 4. Dezember 2012
Gesamt3Essen3Service3Ambiente3

We actually dined at the Caffe Concerto 152 Brompton Road but I was unable to change the TT booking online so called the restaurant to arrange the switch. We moved venue as the set menu wasn't available at the 78 Brompton Road branch. We were a party of 10 having the Christmas set menu. Food was good and reasonable value for the time of year, although drinks were pricey (especially soft drinks) and 12.5% service charge was added. We all had 2 courses with one drink and the bill worked out at £22 each.

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FAQ

Caffe Concerto 78 Brompton Road bietet Lieferungen in Partnerschaft mit Uber Eats an. Caffe Concerto 78 Brompton Road bietet auch Takeaways an, die Sie telefonisch beim Restaurant bestellen können: 020 7494 6831.

Caffe Concerto 78 Brompton Road wird von 41 OpenTable‑Gästen mit 3.6 Sternen bewertet.

Ja, Sie können üblicherweise in diesem Restaurant reservieren, indem Sie auf OpenTable Datum, Uhrzeit und Personenzahl wählen. Aufgrund lokaler Einschränkungen nimmt dieses Restaurant derzeit möglicherweise keine Reservierungen entgegen.