Fairbanks Steakhouse @ Hollywood Casino - Aurora

4.5
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277 Bewertungen
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31 bis 50 USD
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Steakhaus

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Freuen Sie sich auf eine Einrichtung und Atmosphäre im Stil des klassischen Hollywoods der 1930er Jahre in Kombination mit einem modernen kulinarischen Erlebnis. Hier genießen Sie USDA-zertifiziertes Premium Rindfleisch, köstliche Meeresfrüchtekreationen sowie reichhaltige Pasta, frische Salate und eine preisgekrönte Weinauswahl. Es ist nicht verwunderlich, dass das Fairbanks von den Lesern der Zeitschrift „Midwest Gaming & Travel” zum „Best Casino Fine Dining Restaurant” gewählt wurde.
Was 277 Gäste sagen
Bewertungen insgesamt
Bewertungen können nur von Gästen gemacht werden, die in diesem Restaurant gegessen haben.
4.5Basierend auf kürzlich erfolgten Ratings
4.5
Essen
4.5
Service
4.4
Ambiente
4.3
Preis-Leistung
Lärm · Gemäßigt
94 % der Gäste würden das Restaurant einem Freund empfehlen
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OT
Chicago
2 Bewertungen
vor 6 Tagen besucht
Gesamt4Essen5Service4Ambiente4

Good time had by all

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B
Chicago
2 Bewertungen
vor 7 Tagen besucht
Gesamt5Essen5Service5Ambiente5

Great food. Service was exceptional. Little high in prices but well worth the money spent.

Fairbanks Steakhouse @ Hollywood Casino - Aurora
Vor vor 4 Tagen geantwortet

Hi Bugs, thanks so much for your review. We are glad you enjoyed the food and were provided with great service. We hope you visit us again soon! ~ Fairbanks Steakhouse

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OT
1 Bewertung
Besucht am 9. November 2019
Gesamt5Essen5Service5Ambiente5

Good food my dude

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RY
Chicago
1 Bewertung
Besucht am 9. November 2019
Gesamt2Essen4Service1Ambiente3

Hostess was fine waiter was horrible , he messed up our order and was very pushy . Hurrying our food order like he was trying to turn tables ! Soup was cold , as if it had been sitting for awhile before serving.
I was there a week earlier, and a young lady was our server … and it was wonderful!
But on November 9, we had a older man. He was Way to pushy … as if In a hurry to get us in and out the door like a TJ Friday‘s … Not like a classic steakhouse. while surveying cold soup wrong salad and a mixup on our appetizers . He did get the drink order right.. { let’s just say I brought my lady friend who was very disappointed in the service……………

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JP
1 Bewertung
Besucht am 26. Oktober 2019
Gesamt5Essen5Service5Ambiente4

We moved to Aurora two years ago and have wanted to try Fairbanks ever since, just never had the opportunity. This past weekend we finally got to try Fairbanks; now kicking ourselves that we didn't go sooner. The service was outstanding (Thank you Scott) and the food absolutely amazing. By far the best steak I have ever had in my life. Cannot wait to visit again!

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AK
Chicago
1 Bewertung
Besucht am 26. Oktober 2019
Gesamt5Essen5Service5Ambiente5

A truly relaxing and DELICIOUS meal! Ribeye is to die for! You definitely get what you pay for!

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m
Chicago
4 Bewertungen
Besucht am 18. Oktober 2019
Gesamt5Essen4Service5Ambiente5

Since we are gluttons for punishment, we came back to this restaurant one more time with pretty low expectations. We expected sub-par food, but today we greeted with exceptional service by Dina and Javier. We were offered 2 appetizers on the house, presumably because of my past reviews. I had a comp that mostly cover the meal anyhow, so while the gesture is much appreciated, it doesn’t bias my review for this visit.

As far as the food goes, it was much better than before. The steaks were prepared as ordered and the sides, salads, and appetizers would fantastic. The service was outstanding and I am glad to see that management takes feedback seriously.

Clearly, I can see the potential this restaurant has to meet a higher standard. I hope that their consistency improves and they will make a believer out of me. Great dining experience tonight.

Fairbanks Steakhouse @ Hollywood Casino - Aurora
Geantwortet: 11. November 2019

Hello, thank you so much for your review. We are consistently working to improve our food and service for our guests. Your feedback is always welcomed and appreciated. We are so glad you enjoyed your meal. We hope you visit us again soon. ~ Fairbanks Steakhouse

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OT
Chicago
2 Bewertungen
Besucht am 5. Oktober 2019
Gesamt2Essen4Service1Ambiente4

Everyone else seated was brought water and bread. we waited over 10 minutes then I had to ask for both before they were brought. The waitress brought me the wrong drink. When I told her, I saw her go to another table and pick my drink off of their table. she walked away and came back. Not sure if they remade the drink or brought me the one she put on the other table. When she did, finally, bring me the correct drink she grabbed it by the rim of the glass and placed it on the table. I heard the server at the next table. He was super engaged, offering suggestions and explaining the menu. Ours said "do you know what you want". It was also our anniversary dinner. We were asked what we were celebrating at the host station. She wrote it down which was placed on our table. the waitress picked up the card and made no mention of it the entire night. food was pretty good, but the menu did not list what was in the dish accurately. on the whole, not a good experience. plus it ain't cheap!

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L
Chicago
94 Bewertungen
Besucht am 5. Oktober 2019
Gesamt5Essen5Service5Ambiente5

Love the shrimp Dijon and the lobster. Service was very good too.

Fairbanks Steakhouse @ Hollywood Casino - Aurora
Geantwortet: 8. Oktober 2019

Hi Laura. Thank you for your review and rating! We are glad you enjoyed your meal and service at Fairbanks Steakhouse. We hope you visit us again soon! ~ Fairbanks Steakhouse

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SG
1 Bewertung
Besucht am 4. Oktober 2019
Gesamt5Essen5Service5Ambiente5

Took my son and daughter in-law out for their anniversary. The food was outstanding as was the service.

Fairbanks Steakhouse @ Hollywood Casino - Aurora
Geantwortet: 8. Oktober 2019

Hi Steve. We're delighted to hear you enjoyed your meal at Fairbanks Steakhouse. We appreciate your review and feedback. Congratulations to your son and daughter-in-law! We hope you visit us again soon. - Fairbanks Steakhouse

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JO
Chicago
2 Bewertungen
Besucht am 28. September 2019
Gesamt5Essen5Service5Ambiente4

Always go to Fairbanks for our anniversary and it never disapoints. Service and food is top-notch every time. Liz was our waitress and was very attentive. Highly recommend for that special occasion.

Fairbanks Steakhouse @ Hollywood Casino - Aurora
Geantwortet: 8. Oktober 2019

Hi Jim. We're delighted to hear you enjoyed your meal at Fairbanks Steakhouse. We will be sure to recognize Liz for her service! We hope you visit us again soon. - Fairbanks Steakhouse

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m
Chicago
4 Bewertungen
Besucht am 20. September 2019
Gesamt2Essen2Service2Ambiente4

Decided to give it another try with some friends after a less than great experience previously. This time steak's tasted like they were getting a little old. One steak, (ordered medium) had to be sent back because it came out still mooing it was so rare. Our friend lost her appetite from it and ended up not eating most of it after it came back out reheated and she said the buffet prime rib was better downstairs. Our service last time was fantastic. This time, we felt as though our server was bothered to be there. We really wanted to love this place as we have been starting come to Hollywood fairly often, but as far as higher-end steakhouses go, this is my least favorite, which is too bad. I wouldn't recommend eating here unless you lower your expectations and maybe have a casino comp or offer, otherwise you probably aren't going to get what you paid for in value.

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MC
Chicago
1 Bewertung
Besucht am 14. September 2019
Gesamt5Essen5Service5Ambiente5

If I were to base my review solely on the service we received during our meal I would have rated at a 1 star, however it’s what happened after that earned my 5 stars. We have been here a few times and have usually enjoyed ourselves. We usually have Scott and he’s fantastic but he was busy so we had a different server, never again will I have anyone but Scott, I will wait. We waited about 20 minutes for drinks, chalked it up to a busy Saturday night, but then we also waited a long time for our food and not one time did our server come by to check on us. When we got our food my meat was undercooked for my liking, I could only eat about 1/4 of it. Again server never came to check to see if our order was correct. My dad had a sweet potato and it was cold. After we ate and was having stuff boxed up is when the server finally asked if everything was ok, I told her what was wrong and she just was like ‘oh well sorry’ ... it kinda rubbed me the wrong way. I spoke with Michelle, the hostess, and she was beyond amazing. She apologized profusely several times and was very sweet about the whole situation. We will most definitely be going back because of Michelle and Scott.

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m
Chicago
4 Bewertungen
Besucht am 13. September 2019
Gesamt3Essen2Service5Ambiente4

Decided to try here with a casino comp we received. As far as steakhouses go, this is one of my lesser experiences. The salad and soup were not very good. We never send food back, but couldn’t eat the lobster bisque. It was like watered down Campbell’s tomato soup with no lobster

The porterhouse was pretty good, but the kitchen sent out the side items 15 min after the steak came out. The extra sauce add-on for the steak that carries a $5 charge never came out.

The dessert was good. We had the choc cake and apple pie.

The server was wonderful and it’s a nice quiet restaurant, but I think if I was to eat at Hollywood in the future, I would probably choose the buffet.

Fairbanks Steakhouse @ Hollywood Casino - Aurora
Geantwortet: 16. September 2019

Hello. Thank you for your review. We've passed your feedback on to the appropriate department, and will take your suggestions into consideration! We hope you give us another chance. - Fairbanks Steakhouse

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k
1 Bewertung
Besucht am 12. September 2019
Gesamt5Essen5Service5Ambiente5

The food is outstanding and the service and friendliness of the staff is very nice. It's has a nice quite atmosphere to relax and enjoy your meal.

Fairbanks Steakhouse @ Hollywood Casino - Aurora
Geantwortet: 16. September 2019

Hi Karen. Thank you for your rating and feedback! We hope you visit us again soon! - Fairbanks Steakhouse

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RT
Chicago
14 Bewertungen
Besucht am 7. September 2019
Gesamt5Essen5Service5Ambiente4

Great service & great food as always. A little pricey. Windows need cleaning.

Fairbanks Steakhouse @ Hollywood Casino - Aurora
Geantwortet: 16. September 2019

Hi Richard. Thank you for your feedback and rating! We will definitely pass your comments along. We hope you visit again soon! - Fairbanks Steakhouse

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OT
Chicago
2 Bewertungen
Besucht am 30. August 2019
Gesamt4Essen4Service3Ambiente3

Loud, sat close to other diners ... loud groups. Not in restaurant’s control maybe

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JC
Chicago
28 Bewertungen
Besucht am 23. August 2019
Gesamt4Essen5Service4Ambiente5

Always good food. Nice people. But this place has gotten slow on getting your food to you. Took over an hour for the order to the end

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P
Chicago
1 Bewertung
Besucht am 23. August 2019
Gesamt4Essen5Service4Ambiente5

The prime rib and ribeye steaks were very tasty & juicy . They were cooked to perfection. I would recommend this place for a nice quiet dinner.

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JC
Chicago
29 Bewertungen
Besucht am 16. August 2019
Gesamt4Essen4Service4Ambiente5

Slow service which is unusual for here. Not sure what was going on

Very little flavor of the ribeye

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SB
San Francisco
1 Bewertung
Besucht am 16. August 2019
Gesamt4Essen5Service5Ambiente3

My only complaint was the view — or lack of one. I didn’t like seeing air conditioning units throughout dinner.

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OT
1 Bewertung
Besucht am 10. August 2019
Gesamt5Essen5Service5Ambiente3

From the moment we walked in, we were greeted. We were seated within 3 minutes of arriving. The server went above and beyond through out the course of our dinner. Will definitely come again and the steak was amazing..

Fairbanks Steakhouse @ Hollywood Casino - Aurora
Geantwortet: 15. August 2019

Hello. Thank you for your review! We're glad you enjoyed your meal and experience at Fairbanks Steakhouse, and would love to have you come back again soon!

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OT
1 Bewertung
Besucht am 3. August 2019
Gesamt4Essen4Service5Ambiente4

Great service, thank you and we'll be back

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G
Chicago
7 Bewertungen
Besucht am 3. August 2019
Gesamt5Essen5Service5Ambiente3

Food was great service was amazing.

Just wish the view was better

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d
Chicago
6 Bewertungen
Besucht am 3. August 2019
Gesamt5Essen5Service5Ambiente5

The food was wonderful - served with proper time in between courses. Special needs were met. Wait staff was friendly and efficient. Will definitely return again. Thank you!

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c
Chicago
5 Bewertungen
Besucht am 1. August 2019
Gesamt5Essen5Service5Ambiente5

Our waiters name was Scott. He is so friendly but yet professional. I will always request to be seated in his section.

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OT
Chicago
3 Bewertungen
Besucht am 26. Juli 2019
Gesamt5Essen5Service5Ambiente5

I had the special an 8oz filet and a 5oz lobster that was deep fried. Lobster was sweet and the steak done to perfection

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v
Chicago
1 Bewertung
Besucht am 13. Juli 2019
Gesamt4Essen1Service5Ambiente3

I HAVE BEEN GOING TO HOLLYWOOD CASINO FOR MANY YEARS THE ONLY TIME I WAS NOT ABLE TO GO FOR A WILE BECAUSE OF HEALTH PROBLEMS THANK GOD IAM NOW FINE I HAVE HAD MANY OF GREAT MEALS AT FAIRBANKS OVER THE LAST 20+ YEARS I HAD TAKEN A CLOSE FRIEND THERE FOR DINNER A FEW DAYS AGO FIRST TIME FOR HIM HE ORDERED THE VEAL AND WAS VERY HAPPY MY ORDER WAS THE PRIM RIB NOT SO GOOD I HAVE HAD MANY DINNERS THERE THAT WERE GREAT I TOLD THE SERVER IT WAS NOT GOOD HE OFFERED SOMETHING ELSE I WAS NOT GOING TO WAIT FOR ANOUTHER DINNER THE MEAT HAD NO FLAVOR AT ALL AND QUITE TUFF NOT WHAT IAM USED TO AT FAIRBANKS WILL BE BACK AGAIN BAD MEAT COULD HAPPEN ONCE HOPEFULLY NOT TWICE HOLLYWOOD HAS ALLWAYS BEEN GOOD TO ME HE ALSO TOLD ME THAT YOU HAD CHANGED MEAT COMPANYS MABY HOLLYWOOD SHOULD LOOK INTO THIS ???????

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OT
Milwaukee
1 Bewertung
Besucht am 12. Juli 2019
Gesamt5Essen5Service5Ambiente4

Terrific all the way around.

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BO
Chicago
10 Bewertungen
Besucht am 11. Juli 2019
Gesamt5Essen5Service5Ambiente5

Food and service by Chuck was great. Only suggestion is to add a good dry Rose to the wine list by the bottle. My sisters were disappointed you did not have a Rose on the wine list.

Fairbanks Steakhouse @ Hollywood Casino - Aurora
Geantwortet: 23. Juli 2019

Hi Boydn, Thank you for your review! We've passed along your comments about Chuck to their supervisor. We are glad you enjoyed your meal and service at Fairbanks Steakhouse. We have also passed along your feedback about the Rose. Hopefully we can get some options on the menu in the near future. We hope to see you again soon! - Fairbanks Steakhouse at Hollywood Casino Aurora

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AK
Chicago
2 Bewertungen
Besucht am 5. Juli 2019
Gesamt5Essen5Service5Ambiente5

The Cajun Ribeye is to die for! ABSOLUTELY delicious!!!! We brought home our leftovers and had 2 more meals each!

Fairbanks Steakhouse @ Hollywood Casino - Aurora
Geantwortet: 9. Juli 2019

Hi Anna, thank you for your review. We are so glad you enjoyed your meal! We hope you visit us again soon! - Fairbanks Steakhouse at Hollywood Casino Aurora

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JB
Chicago
5 Bewertungen
Besucht am 28. Juni 2019
Gesamt5Essen5Service5Ambiente5

We love Fairbanks for that very special occasion. The menu offerings can satisfy any appetite.

Fairbanks Steakhouse @ Hollywood Casino - Aurora
Geantwortet: 9. Juli 2019

Hi Joe, thank you so much for your review. We are so glad to hear you enjoyed your meal. Please visit us again soon! - Fairbanks Steakhouse at Hollywood Casino Aurora

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MM
San Francisco
1 Bewertung
Besucht am 28. Juni 2019
Gesamt5Essen5Service5Ambiente5

Their steaks are one of the best steaks anywhere around their filet mignons cut and just melt in your mouth like butter it's a must don't miss it even if you're not a gambler go for the restaurant it's one of the best places for steaks for miles. For some it might be a little expensive but it is worth every single penny and if possible try to sit and Lee's area because she is a great server and has been there over 20yrs, dining with her even makes it more special!! DON'T MISS THIS PLACE!!!

Fairbanks Steakhouse @ Hollywood Casino - Aurora
Geantwortet: 9. Juli 2019

Hi Michelle, thank you so much for your review. We are so happy to hear you enjoyed your meal. Thank you for your kind words, we will definitely be sure to recognize Lee! We hope you visit us again soon. - Fairbanks Steakhouse at Hollywood Casino Aurora

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B
1 Bewertung
Besucht am 14. Juni 2019
Gesamt5Essen5Service5Ambiente3

Steaks were better than those of all other steak houses we have visited during past year. Baked potatoes were "huge" and done to perfection. Mushrooms, however, were fairly run of the mill. Shrimp cocktail presentation not classic and could be improved upon. Creme brulee was also excellent. Service was top drawer. Although there were windows, view of nearby rooftops and air handling units was not such a pleasant sight. Maybe put up sheers, at a minimum, over windows?

Fairbanks Steakhouse @ Hollywood Casino - Aurora
Geantwortet: 9. Juli 2019

Hi Booker, thank you so much for your review. We are so happy to hear you enjoyed your meal. We will definitely pass along your feedback as we are always looking to improve. We hope you visit us again soon. - Fairbanks Steakhouse at Hollywood Casino Aurora

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PB
1 Bewertung
Besucht am 13. Juni 2019
Gesamt1Essen1Service3Ambiente3

It has been 20 years since we've been there and it certainly is no longer what it used to be -oysters were flat and chewy, calamari like frozen ones you can purchase at grocery store, C salad was excellent, beef rib was like having a piece of sweetened pot roast, the veal was ok. Even the chocolate martini for dessert was not like the original recipe...very disappointing.

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v
Chicago
2 Bewertungen
Besucht am 1. Juni 2019
Gesamt5Essen5Service5Ambiente5

everything was very good service was very good friendly servers food great cant wait to go back

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PS
Chicago
1 Bewertung
Besucht am 1. Juni 2019
Gesamt2Essen2Service2Ambiente4

Soup cold salad not cold potatoes on special were cold . Drink request for seconds too long in between. All 4 had same special 3 steaks ok one was medium to well and request was for medium rare. Enough said

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LA
Chicago
1 Bewertung
Besucht am 1. Juni 2019
Gesamt4Essen4Service3Ambiente3

We arrived and were greeted by the hostess, who acknowledged our special occasion we were celebrating. After waiting for the third member of our party, we were escorted to a lovely table with a distant view of the waters outside. As I was the only attendee that had already dined at the restaurant, the others had some questions which were responded to by our waitress. As we were determining how may side dishes to order, we again asked the waitress additional questions. We were under the assumption that our selection was served ala carte and were not advised of anything different. When our food arrived, we were surprised by the fact that the petite Lauren arrived with risotto and portabella mushrooms. Two of the side dishes we'd ordered separately included mushrooms, so we would have made different selections had we known mushrooms were part of the dish. When my sister mentioned this to the waitress, she said, oh, I should of told you.. and our 'special occasion' was never mentioned again(another disappointment.

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WW
1 Bewertung
Besucht am 1. Juni 2019
Gesamt5Essen5Service5Ambiente4

Our favorite restaurant in the Chicago area! Our first choice for our wedding anniversary.

Fairbanks Steakhouse @ Hollywood Casino - Aurora
Geantwortet: 13. Juni 2019

Hi William! We're so glad you enjoyed your meal at Fairbanks Steakhouse and are honored you celebrated your wedding anniversary here! We wish you many more years of bliss and we hope you visit again soon! - Fairbanks Steakhouse at Hollywood Casino Aurora

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W
1 Bewertung
Besucht am 25. Mai 2019
Gesamt3Essen4Service5Ambiente1

There should be a dress code. The food and service were very good.

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