Francesca's at the Promenade
It was my second time to visit and brought along a friend for a first time visit. The meal was very good and now thinking maybe we can book the upcoming bridal shower :-) because I love it so much! Thanks
We just love Francesca’s. Food is delicious and the service very nice.
Food was very good, as always. Service can be spotty but overall it works out. Order came out wrong: waiter did eventually notice however replacement food was still not 100% correct; still tasted good though. Won't keep us from going back.
food was delicious. Service was great, he allowed us to talk for hours with periodic check-ins as they were not busy.
Love going to this Francescas! They are the BEST! Can’t wait to visit again!
Disappointed in the special and quality of food overall. Priced like a better Italian restaurant, but more like an Olive Garden from a taste standard
Exceptionally attentive service Great spaghetti specials wonderful asparagus salad which we split
Had a great waiter. Food was also wonderful. Had a great time
Always a favorite for us. Food was great and server was awesome. Loved “The Brass” cocktail was fantastic.
Food was good.
Francesca's always is a good choice and they delivered for us this time as well. One note is that our server seemed to be the waiter for every table in the restaurant. We had a large party and the restaurant was full at lunch so he was a bit slow getting around to our table.
Food and service were great. And a great bonus was our bottle of wine was 1/2 off
Felt rushed to get us out.
Came here for dinner on New Years Eve and it was an absolutely delightful experience from start to finish. We were greeted warmly at the host stand and told our table would be just a few minutes so waited in the bar. Bartenders were very busy but still very attentive to every guest. We had time to have about half a glass of wine when our table was ready. Immediately we had fresh bread out of the oven, our server gave us a quick run down and checked if we needed anything off the bat before giving us time to settle in and review the menu. We ordered bruschetta alla romana as an app (fantastic) and had the roasted half chicken and the rigatoni alla norcina as entrees. I substituted grilled chicken instead of italian sausage in the rigatoni and it was absolutely delicious; really nice creamy sauce without feeling like it was too much. The half chicken also was super tender and had a ton of good flavor. Somehow we had room for dessert and got the tiramisu, probably the best I’ve ever had. Everyone was super nice and attentive without being overbearing, the food and drinks were delicious, 10/10 would recommend.
Everything was great! We were lucky to get a requested table, that is quite an accomplishment on NYE. Wes was and is always
awesome! Extremely busy, we were well taken care of.
Been going to this restaurant ever since it opened. Quality of food is always consistent. Our waiter Abel was outstanding as usual. He has taken care of us many times. Thank You Francesca’s for continuing a GREAT JOB👍
My husband and I always go to La Sorella de Francesca in downtown Naperville on New Year's Eve but waited too long to get a reservation. Luckily Francesca's at the Promenade had availability and I am so glad they did. The food and the service were excellent. I am never disappointed with this chain's food. Go, you will not be disappointed.
It was a very nice experience. We did not care for the ravioli and the salmon was just okay. Our service was great and we would return.
The service was inattentive and the food was mediocre. The salmon was very salty, the soup was cold and the tiramisu was soggy. While it is a nice venue, the actual food should be improved. I was entertaining someone from out of town and it wasn't what we expected.
It's always a great place to go. Food is always great.
No real on an Italian restaurant pomno veal not goodi
Always excellent service and spectacular food. Live that they change the menu regularly!
Food was incredible. Service was impeccable.
It’s a great spot with a warm and pretty environment and nice staff! The food is outstanding!
Restaurant was short staffed due to a server call off.
The food was just Ok I expected better. Silverware is cheap and has seen better days.
Disappointing night from an otherwise outstanding restaurant, but it's Christmas Eve and the place was packed so it's understandable.
This is my fourth time at Francesca's. We had a 6:30 Christmas Eve reservation. It took almost an hour after we were finally seated to get our food delivered to our table. We never saw our server after that. It was obvious they were extremely busy and overwhelmed, but I paid almost $200 for a table of 3, I would expect good service and to not be offered a table with folding chairs around it. I had to stop a manager and ask for a decent chair for myself. We had plans to have dessert and more drinks, but we never saw our server again - so we had to grab the manager as he was walking by harried and ask for our check. We promised that we would leave and they could give the table to one of 30 people waiting around the entrance.
Also, there was a table of 16 right next to us that thought they could hang out all night. They were done eating for over an hour, and they just stayed there are talked. You couldn't politely ask them to leave so you could get 4 more tables back?
It's Christmas Eve. You're busy. But if you give poor service to good customers, you'll lose those customers. I have no plans to ever return to this place.
Very relaxing Dinner! Food was delicious! Service was great! We will be back!
Phenomenal food and service!!
What a wonderful place to have a teacher friends reunion before the holidays. The servers were very accommodating for our large party, even when we were the last to leave. The food was delicious, as was the wine!
Place was very nice and the staff was amazing ! Merry Christmas
Maybe I’m getting old but the portion size for what I paid was ridiculous! The food is divine but charging me $21 for 6 medium sized raviolis is a crime. I had to go out and get something to eat after because I was still hungry.
Nice dinner. Our server was good. Nice place for friends to visit
The food was outstanding and the service was impeccable. Our favorite restaurant to get together with family and friends or just having a late night dinner.
We had an excellent meal and excellent service as well! Extremely pleased with this Francescas location!
The waiter was very attentive. The food was amazing.
Best restaurant in the area for Italian food and attentive service.
Food was okay if you like Italian food. Too many entrees did not include meat with the dish. Way over priced for what you get.