Hana Japan Steak & Seafood - Berkeley
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Great experience. Great food. Fun atmosphere.
Our cook was very friendly and he really tried to make our meal enjoyable and pleasant! He has been working there for over 20 years and he sure know his business! Our waitress was also very friendly and cordial!
Food was great. Service was slow and horrible during Valentine’s Day weekend. Waiter was confused with everyone’s order and got a little of everything wrong, seemed very careless with service ie. not giving us silverware, forgetting to write down that I had an egg allergy on my order etc. After awhile, the waitress was nowhere to be found, 3 people at our table sent someone from their party to get the waitress to give us to go boxes and our bills. The waitress never gave us the boxes and another person from our table went to another table to grab their left over to go boxes for our table. The waitress finally returned with the bill and after 15 minutes for waiting on her to pick up the payment, my date and I paid cash instead of card just to leave the restaurant sooner. The cook was great, kept us entertained and cooked the food very well. I’ve been here many times and this was the worst experience I’ve had.
I ordered a Lemonade but the waitress never came with it yet I was charged for it. The food was good but was not worth the expensive pricing. Was expecting to pay about 75 + 15% tip. Bill came and was 99. No tip.
The veggies and meat — steak, shrimp, scallops — were delicious and the chef was very entertaining and fun. Our 5-year-old was enthralled by his skills. Service was good overall.
Our Chef was NOT very good. Told him how done we wanted our (Kobe?) steak, had to tell him to remove it. He tended to want to cook everything to the same temperature. Steak was NOT tender as KOBE BEEF should be. Lobster was overcooked and rubbery. Next time it will be Benihana
Very good service. They were very nice. Security in the parking lot sucked! It was dark and Over 7 cars were Broken into! Ran into the man breaking into cars while I checked on my car and he ran off. Security didn’t come until after the restaurant was pretty much closed!
THE FOOD AND COOK WAS EXCELLENT BUT MY SERVER WAS NOT GOOD
Lots of parking friendly and very attentive to our needs food are very good and fresh whisky the demo was awesome
Food was really poorly made
The chef at the grill was unenthusiastic. Seemed like he may not have wanted to be there. But it may have been his first day? It wasn’t an awful experience but the Hana Japan in Dublin was better!
Our cook is briquettes was fabulous. The food was delicious!
49th wedding anniversary
We arrived at 9:10pm but chef did not come to our table until 10pm. We didn’t even receive the normal show, he only did a couple of tricks then just cooked the rest of the food regular.
We took our grandchildren before we attended a play. When we arrived I noticed a sour smell in the restaurant. We were seated quickly but waited to fill the table. The server and chef appeared to be new. The server was very kind but she wasn’t familiar with the menu and needed reminding. The chef was clumsy even my granddaughter said “he’s making lots of mistakes”. Overall he just wasn’t engaging. He served our shrimp appetizer along with the rest of the food. The soup had no flavor. The salad was swimming in watery dressing. The food overall lacked seasoning and was rather boring. While we were there we were able to watch the performance of another chef. I’m sure that table had a different experience.
Had reservation for 5pm but decided to go earlier since SF 49ers had a game at 5:15pm. Hana was accommodating giving us early seating - Yay! It was nice with a smaller group at the table and less noise.
Cook was entertaining and funny.
Dinner was great, but cook didn’t give us a great show.
It was great
I notified staff in advance that it was my guest’s (my cousin’s) birthday. Even the chef asked and I told him too! They said ok. Then Birthday celebrations commenced at all tables around us. My cousin’s birthday was never acknowledged. This has always been a great birthday celebration spot for our family. No more!! I’ve never felt so neglected!
Great experience ordered steak, shrimp, chicken and friend rice. I was celebrating 5yrs of being cancer free.
The food was excellent and our chef was outstanding but I was disappointed in that when we got there, they asked if we were celebrating something which we said yes, a birthday. But then they did nothing for it. Why ask if you aren’t going to do something? We waited for some time after dinner for a candle but nothing. And I know they celebrate because as we were eating the table next to us had a birthday. It was a sad ending to an otherwise wonderful evening.
My reservation was lost even though I had confirmed 2 weeks prior and had the info on my phone. We had a short wait until we were seated. Took a few minutes before drinks were offered and orders were taken. The food was delicious.
Even though we were on time for our reservation, we did not get seated til 30 minutes later and I had to constantly ask as the front desk people seemed kind of overwelmed. It's frustrating when after I checked in there was no communication on how long or when we were going to be seated.
The woman restaurant manager was very unprofessional and didn't know customer service. She's actually very rude.
The dinner took way too long. Even with reservations we still waited over 1/2 hour. Then once seated, we waited another 1/2 for the chef to come.
I was very leery of Hana Japan after reading through some yelp comments and prepped myself and my significant other as it was his birthday. We arrived on time for a Thursday evening 6pm reservations. Was accommodated right away when all parties arrived. Had a whole table to ourselves (5 adults, 2 children). Chef John was wonderful! Great show, good service, & good food. Used a $100 groupon certificate (paid $60) rather than birthday meal credit which I determined after seeing the bill and initially opted for the bday credit. The waitress had no problem switching over to option B and my bill excluding tax and tip was $1.20 (total tax & tip $35.00) for 2 adults and 1 child meal. We would definitely go back to Hana Japan. The time we went was also great as we were able to walk to the pier for a short stroll and view of the sunset.
After a horrible experience the first time, I decided to give this place a second chance. I'm glad I did. This time the food and service was excellent!
Service was amazing and the chief was so funny the entire time
This was a ghetto version of Benihana. The service was alright but there could be a little more uplifting in spirits of welcoming.
Similar to Benihana Restaurant but a little less expensive. Not much but little. The food show is much better the Bens' as they still to the fire volcano which is awesome. Our cook was very entertaining and funny. Not crowded the nite we went.
It is always a fun experience dining at Hana Japan Steak and Seafood. My family loves the show and the food. The only issue we have is the crowded seating, and we have noticed that many of the other guests are rather larger than the average chair, no offense to them. When seating guests, maybe considering the amount of personal space of other guests and removing a chair or two to accommodate everyone at a table.
Great dinner. Kids love the show Tenzin was a great chef!
We celebrated a birthday, the food was great and the drinks wer good also
Our family went to Hana Japan to celebrate a birthday dinner.
The food was good and very consistent with the previous times we have gone there.
The service, however, was very poor. The waitress missed items from our order and did not come back to check on us until the end of dinner. Then it took nearly 15 minutes after dinner was over for the waitress to bring out check. We would probably go back as it is a fun place to have a birthday dinner but I would not recommend it to other families for a casual dinner.
Long wait - despite having a reservation at 7:00pm we waited well over 30 minutes for a table.
They took our initial drink order when we were seated, took over 30 minutes to receive our drinks.
Once seated, we waited over 45 minutes to be greeted by a chef. We didn't eat until almost 9pm - for a 7pm reservation.
There were plenty of places to sit - just not enough chefs or bartenders.
The place generally needs a facelift - several chairs/stools at the bar had rips in the upholstery.
People were nice, but seriously? There are so many good restaurants in the Bay Area, really no reason to come back.
Food was too salty and service was terrible. you have to wait over 30 min even if you have reservation. I definitely recommend you to go somewhere else.
Reservation back log, no call confirmation, no special accommodations for serving my father his birthday cake, he is 84 and lived in area for over 60 years. Restaurant has been there since 1979, never been there before nor would any of us return.
Slow service, very smoking, poor ventilation. Food was good, but it was a bit over priced for the quality.
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Hana Japan Steak & Seafood - Berkeley wird von 42 OpenTable‑Gästen mit 4.1 Sternen bewertet.
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