Hugo's Frog Bar & Chop House - Des Plaines
What an AMAZING place to dine ! ... When in the Chicago area Hugo Frog's Bar & Chop House if a MUST VISIT ! ... You will be Amazed Too !
Great steaks, excellent service, giant desserts. A little noisy
Great food and great waiter ! Can’t wait to return !
My birthday dinner ended with two attempts at a fish entrees. The sea bass instead if buttery was stringy, next the salmon was over cooked at fishy smelling.
I guess a steak house is not the place for fish...
We had a terrific waiter, Walter. He was so attentive and personable. My husband and I were very impressed. Food was amazing. Oysters were very good, the tuna and salmon very good. Love the brocolini and brussel sprouts. Great time. We will be back.
Our server, Gina, was outstanding. She made us feel so much at home that we surely overstayed our welcome. Frog Legs, Crab Cakes, Bookbinder Soup, Lobster Bisque...all outstanding. Salmon, Shrimp and Steak...Incredible. WE'LL BE BACK!
The steak was over cooked. Ordered it medium and came out burned, tough, and almost inedible.
The preponderant feeling we had as we left Hugo's was that were were glad we came.
Hugo's wait staff are probably it's greatest asset--greater even than the food, which is wonderful.
We arrived at 4:00, so we had our pick of seating. Because of the casino it was already a bit noisy. Alas, by the time we finished dinner the room was full, and it had gotten noisier by the minute. One irony is that the better the food, generally speaking, the more we value intimacy. Hugo's stands as a good example of this, as it was difficult to fully enjoy the great food & service.
Nothing's perfect, and Hugo's treated us to a very good dinner.
One of my business associates was moving to another state, so we decided a farewell luncheon was in order, Hugo’s continues to be our go to place for business lunches, so it was the appropriate place to bid farewell to our good friend. As usual, the tasty food, outstanding service, and elegant atmosphere made it a perfect bon voyage occasion. Food portions are always generous, so we each had a take home bag. The Turtle Pie Ice Cream dessert also provided take home portions. The manager stopped by and informed us that the Season Salt we enjoyed was available to take home — we look forward to enjoying that frequently at home. Always a GREAT an MEMORABLE EXPERIENCE. We will be back again soon with other friends and associates.
Excellent waiter. Didn’t rush us and let us relax. The team was very attentive
the service and total dinning experience was excellent. the wait staff was great along with the food and especially the desert. We will for certain be returning again soon.
Always a great meal and always great service
If you're looking to impress a friend or a client bring them here
The high noise level is expected since its inside of a casino. But the food was excellent as well as the service. Prices make it a place for only special occasions for the average Joe, but we'll worth a splurge :)
I checked yes but I would really say "it depends". The noise level was so high my wife and I could not hear each other across the table. We have been to the Hugo's other two locations in the Chicago area and did not have this issue. It sort of ruined the evening.
Brought a business customer to Hugo's for dinner. The service was professional, courteous and attentive. The food and drinks were delicious. My customer had the Sea Bass and I had the Salmon; both of us were very pleased with our meals. Very well prepared and presented, but most importantly, delicious!
Service was less than average on this visit. Quality as well.
One of my favorite restaurants - they make you feel special!
Came for a birthday celebration and it was an enjoyable experience. Great food,drinks and service. Will be back for other celebrations.
Pricy but great food. Loud but causal. I’ll go back with deeper pockets
We've been there previously a couple of times and everything was excellent and truly enjoyed ourselves, but on this visit, it was far from that. Three meals, two gets one star, and one (Salmon) gets five stars. Salad gets one star, soup gets five stars, bread one star, cake four stars. Waiter, zero stars, and we reported it to the manager on duty, Andy. Waiter, Julian, spent 90-95% of the time we were there talking to the guest at another table, Andy said he also noticed this. Asked for tea when first placing order, got it at end of meal. Ordered soup and salad, which you Should eat before your main meal, never was served, had to ask for it. When all done, Julian asked if anything else, and I said no thank you, just the check. Which he then proceeded back to the guest at the other table, talking and laughing. I am gravely ill and on oxygen, and I had a special guest who was here because of the death of her brother, so I/we were truly hoping to make this a very special occasion, which none of us could say that we had. You may say this was comped and therefore have no reason to complain, but this comp cost me over twenty five thousand dollars this year alone. Andy listened to our complaints but offered no consideration for our bad experience.
the meal was outstanding! Best crab legs I have ever had. my only complaint the tables were way too close together and where we were sitting I was the pass thru for the waiters and was being bumped way too many times. Need to space out the tables better.
Service is excellent Food is not bad but not sure I want to pay $60 for a steak that anyone can make
They need to expand their tequila offerings. The calamari was great but the tuna tartar was flavorless. The crab legs came with too many knuckles and were a little salty.
Great server Mark great service overall and wonderful food! Great atmosphere
Hugo was recommended to us from a Casino manager. We are so glad that we went! Scott was our server and he was excellent and attentive. We had T-bone steak, Caesar salad and Maple Syrup Bacon Brussels sprouts that my husband absolutely loves. All of the food were excellent and the Manager Jason made sure that we had a wonderful experience while we celebrated our special occasion.
Food was amazing. You gotta get the dessert (Macadamian Ice Cream Pie!). Steak was cooked perfectly and all the sides were fantastic!
Our meals were delicious and the meat was cooked perfectly! The portions are large so be ready to share with your friends. Tom our waiter provided excellent service! Overall we all had a lovely experience! The steaks were amazing!!
Awesome as usual! Great food and service. Wonderful atmosphere.
Excellent food and waiter was the best! Nice atmosphere
Had a business lunch at Hugo's on a week day. Plenty of easy-free parking. I was surprised how easy it was to walk into the restaurant without having to go through the casino.
Very good food, menu and service. Good sound level for conversation.
Outstanding menu with fabulous service. All entrees were delicious and served hot. This included steaks cooked to perfection and fish. Dessert was amazing and enough to be enjoyed by our table of 5. Host very cordial and all staff very concerned that our visit was amazing. Really great and will return again soon.
I had made a reservation for a business dinner; party of eight. Because it was in a casino, it was way too loud; no one could hear each other. Will not be going back.
Abosolutly the best food and ambience.
Excellent food and service as always.
The food and service was excellent as always. Walter and staff were excellent. Personable, professional, attentive and cute as a button. Both of them! Outstanding visit. Lickety split service cleaning spilled water. Manager also stopped a few times to check on things. Walter provided a birthday dessert with a candle.
It’s always a pleasure!
Good experience. Food was good. Good job on my steak. It was cooked perfectly.
Hugo's is inside the Casino. So you get to see all of the action while walking through, and even stop and try your luck! The service was impeccable. The food was amazing with VERY large portions. Very close to Ohare airport so I will definitely go back when staying in the area again.
Great find! Good selection of foods.
Wait staff is fantastic. Food is pricey but great.