J. Alexander's - Oak Brook
After years of service, J. Alexander’s still does not disappoint! There was a group of 8 of us and the service and food was exceptional. Sill one of my all time favorite restaurants!
The absolute best! Food and service, both at table and bar, were excellent. Our new favorite restaurant. Can't wait to return!
We both enjoyed our lunch and time
We had an excellent waitress, named, "Melissa". She was friendly, prompt, whet our appetites for menu offerings. The staff, manager, food, service, is outstanding.
I love that the food is freshly made to order. Tastes fresh and delicious. I had the fish sandwich grilled and it was perfect. I usually get one of their delicious salads . Love this place and drive a bit far from home just to never be disappointed.
I can always count on excellent service and food at J. Alexander's
Everything was terrific. Emily was great! Would absolutely reccomend and visit again.
Found was great as always but boy - a confused experience. Got seated with menus just fine. Typically someone greets you snd takes a drink order at least - until your server comes to take good orders - but we sat with no one bothering with us fir a good 10 minutes which is so odd. We waved at the hostess who was helping setup a table and she got someone to tend to us. One if our favorite weekday servers come by and took our drink snd appetizer orders. Two if us simply wanted water snd it was odd that another person came by with a pitcher of water - but no glasses. Hmmm. We waved over someone to ask for glasses. Then our favorite waiter came by in a few minutes and delivered our drinks - yeah! Our server finally arrived and we placed our order. The hostess came by to apologize for the confusion and explained it was a shift change - although we knew we were simply lost in the shuffle even though many waiters and two hostesses kept walking by until we proactively asked to be helped. Crazy - but the server did say the manager offered a free dessert - we asked instead for one if our apps to be comped which we thought a more than fair compromise. Will we go here on a Sunday again? Probably not. We will stick to Saturday and weekday afternoons when it’s not busy. Clearly the management isn’t on top of organizing shift changes during busy days. Same thing happened before here on a Saturday evening. Would be a good idea to be more observant that customers aren’t sitting without someone there more readily to take an order. We love this place. Disappointments are few and far between but always always always seem to occur when it’s busy.
The food is a good quality and is prepared well. The table service was outstanding. The only negative was I was told there would be a wait and they didn't know how long, even though I had a reservation. We were finally seated about 20 minutes after our reservation time. It was the only negative, but to me a big negative.
We love eating here although it’s usually pretty loud.
If you're there on a Saturday, their chili is amazing. Their tortilla soup is another favorite, however that chili..... I dream about that stuff. ;)
Very nice place
I absolutely loved the restaurant. Everyone was nice. My only issue (but not an issue) is I wish there was more options for the drinks and appetizers
Tyler was an excellent waiter. Food was outstanding.
One food item was lukewarm
Server and food were excellent. Everything was clean and well presented. However there were several monster mosquitoes! Weird.
Our waitress was very attentive and the food was delicious and plentiful.
Great food great service we celebrated my mother birthday and it was a wonderful experience.
Great place, a little noisy . Great service from Stephanie. Food is very good.
The waitstaff were very attentive and the ambiance was nice. Both the appetizer and main course arrived quickly. My wife's food was over salted and not hot. My grilled chicken could have cooked longer but was palatable. Overall a decent experience.
I wanted to go back because I love the French dip sandwich and the fries. However, the fries are not the same and the French dip sandwich was very skimpy on the beef and there was lot of fat on it . Plus it’s costs $20.00
I will not go back!
Husband and I had a very nice experience. Beautiful setting and great service and amosphere.We will definitely be returning soon.Thank you
Good as usual
Ordered filet med rare. Cooked RARE. They offered to recook but I chose to take the steak for our dog
One of the best and most consistent places to eat. Great food and always the best service.
Cajun grilled Trout was excellent. Service always great.
Service was excellent from Maureen. She noticed we wanted to talk and did not interrupt - she is a professional and friendly person. Thanks
If I could give them ZERO stars, I absolutely would. My partner and I went in for our weekly date because he had some great experiences here. We ordered the steaks and while my steak was good(we both ordered medium rare), his was simultaneously overdone AND under cooked in his. We weren't given a courtesy carafe of water. Our meals were brought in by other wait staff. And our waitress barely interacted with us. Meanwhile, we had watched her interact with other tables. She was definitely much more pleasant and given better service to than us.
While we had the manager give my partner another steak, the second one was just as bad. My partner is an executive chef with over 40 years of experience in the hospitality sector so he knows his stuff. And he had to educate the manager on what a medium rare steak looked like.
I also like to point out that we have dined in and around Oak Brook.
The manager wanted to right the wrong by giving complementary desserts to us, but by the time we ordered coffee and tea, the waitress gave my partner his coffee and tea with ZERO cup for me to drink it with and after 15 minutes of waiting for it, we had to mention it like we mentioned the water not given to us.
I wanted to give the benefit of the doubt at first with our waitress but by the end, it was clear as day that she could NOT be bothered by either of us by her interactions with other tables. Don't know if it was due to us being an interracial couple, a couple of different age ranges, us being various sizes, who knows but what I do know is that if there was an issue with either of us individually or us as a couple, you as a waitress have to suck it up and do the job or flip the table to someone else who can. I promise you- the both of us are an absolute delight to dine with! I'm not going to say it was a great meal(we've had better) but the service and treatment by Giselle was ABSOLUTELY ABYSMAL. I would never set foot into this restaurant again and neither should you.
Our waitress was excellent! We tried a variety of entrees with salads and desserts, they were all excellent. Everything came out in a timely fashion and perfect. Thanks for a wonderful experience for me and my friends
Absolutely - would definitely recommend a friend! The food, service and atmosphere were all great!
The food and service was great. I had the Maui RibEye. The steak was seasoned to perfection.
I haven't been to J. Alexander's for a while and forgot what a nice restaurant this is. One of the best things about it is they make all their food fresh in house. I am Celiac so it's important I don't get gluten in my food. J. Alexander's is able to adjust their ingredients to accommodate most menu items.
The lunch was outstanding and I recommend you give them a try.
Great service, very attentive without being annoying. Good food quality. Birthday lunch and charged 9 for a piece of cake and scoop of ice cream? Got the sushi grade tuna salad. Overall good but smallish portion of fish cut into 4 thicker pieces. Might have felt like more had it been cut into 6 or 8 pieces. Pretty pricey for 4 to have lunch. Sat outside on a small patio with decent sized tables.
Not as good as we become to expect from an excellent establishment
The table was sticky because of the material that’s on in so our put down napkins like little place mats. That was very nice of him. The rest of the experience was great
Portion sizes have gotten smaller over the years. Wine selections are expensive. Service still good and food is good as well.
My son’s 29th birthday. Very nice dinner.
This is my 3rd time coming here and the worst experience I had at the location. I decided to bring my family out so they could enjoy a nice meal and night out but what ended up was just a lackluster experience. Group of 5 of us got sat in the bar area at a corner booth which was fine but the noise level seemed a little higher than if we sat in the dinning side. The waiter we had, never got his name as he never introduced himself, came over a few times but each time we needed plates or extra napkins or something he was no where to be found. The food itself tasted good but was cold. Normally when you go out the food is piping hot from the kitchen but everything we had (queso appetizer, prime rib, two burgers and crab cakes) were all just warm, the plates were hot but the food was just warm. We told the manager and they offered to 'heat it up in the microwave' which just left a upsetting feeling with all of us. The drinks were good that we got from the bar but other than that the service and quality of food was not what I've expected from this place or for the price we paid for it. Overall I would consider giving this place another chance based on previous experience but this last one just fell way short of my expectations.
We go to J Alexander's a lot. This time was disappointing. I asked for my salad with champagne vinaigrette in the side and instead get that dressing on the side and the bottom of the salad drenched in ranch. Terrible. I also was charged for a special rose when I just ordered the one on the menu. I was surprised the waiter didn't have the manager come over. My dinner was terrible.
My wife and I were in the Chicagoland area celebrating our 35th wedding anniversary and choose to dine at J.Alexander's. We have frequently dined at the Mixhigan Livonia area locale and thoroughly enjoyed ourselves. So, it was a no brainer to stop at the Oak Brook location. The service was quick, the waiter was kind and courteous, and our meal was delicious. We have a memorable experience and we're looking to return again one day soon.