Palm Court Restaurant - Arlington Heights
Quite a crowd tonight, had to wait 40 mins for a table this evening. Service was fine once seated (lounge). My meal was just okay (lamb special) but others at our table loved their entrees.
Most entrees here are superior.
Live music, energetic dining experience
We had to wait forty five minutes for our table which was the most we have ever had to wait there. It would have been nice if the mitre de had told us there was a problem that we found out later. Then once we sat down and ordered, our waitress forgot our soft shelled crab. When we asked about it, our main course had already arrived. She did apologize and gave us a free dessert. The duck was crispy and delicious with rice. We would definitely go back as this was a one time bad experience. We have been going there for years.
We were disappointed because we were unable to get a table with our favorite server, as we had requested when we made the reservation; the place was unbelievably busy on a Saturday night. However, the new owner and staff apologized for not being able to fulfill our request. The new menus are nice. The barbeque ribs were wonderful, as was the veal marsala.
Palm Court is a great, privately owned restaurant. We have been going to Palm Court for 35 years. I guess that says a lot regarding the resturant. It has the ambiance of a supper club and has a live piano player. The best seats for dinner are in the lounge. It has recently changed ownership and the new menu, specials and wine are really good. I had Sea Bass and my wife had Halibut. Both were really outstanding. It is very crowded, so a reservation is a must.
Love this place and have always enjoyed our dinners there. Not sure what happened this time, but we didn’t get t
Excellent cocktails and food. Outstanding service as always.
We have been going to Palm Court since it opened and have always enjoyed the ambiance of a lovely restaurant with white tablecloths, as opposed to placemats and noisy environment.
Service was very slow. Very hot, need to turn up A/C.
Always a winner!
It was my first time here and I was a little skeptical. But, WOW, was I impressed. The service was top-notch and the food!!!! I had the pork chops where were some of the best I've ever had. Will be back for sure!
I took my family for Father’s Day the food and service was perfect. Give it a try appetizers r great food was Wonderful.👍👍👍
Great food, great service, great drinks (bar). Best pork chops ever.
I've been to Palm Court many times. This restaurant is a sure hit when I take my mother out for lunch. All the customers are usually 60+ but that just means the meal is going to be good and at a reasonable price. Good noise level too. Service is usually great.
Very nice ambience in a dinner club setting. Excellent high quality food (prime aged) meats.
I have been dining at Palm Court for many years.
Under new ownership since December 2018.
The new owner is very cordial and accomodating.
Lot more items on the menu. Prices a bit high.
Cocktails priced well. My wife ordered a long island and said it needed more liquor. She had better elsewhere. Meat portions enough but very stingy on rice, vegetables and small baked potatoe.
The manager over heard my comments to the waitress. He was accommodating to give more.
He also mentioned that he was going to discuss with the kitchen staff.
Has all 3 factors, good food, service, and ambiance.
This is one of our favorite restaurants
Always good food and the prices are reasonable
I ordered the lamb chops. They were very dry and had no taste.
Love this place. Reminds me of the old supper clubs. 6 of us had a couple drinks at the bar. Drinks r great. We sat in the bar area for dinner. love the piano music. Our waitress Terrible. Rude in fact. We asked for water took forever to come. I asked for a Coke never got it. Wanted some extra lemon for my Dover Sole I’m still waiting. I think we might have been bothering her. Food was very good! The 2 Dover Soles excellent. 3 prime ribs ordered at 3 different temperatures but all came out rare but delicious. Pork Chops were very dry left em after waitress saw her tip she ran after us n gave us the doggie bag. Might have asked why he only ate one bite when she bagged em. I would come back but never have her as our server. A Waitress can make bad food good, or make good food bad.
It's a lovely restaurant that has been around for years
We love it
This old timer still has some great steaks, prime rib and other entrees. Definitely the geriatric crowd. Reservations are a must on weekends.
Food continues to be high quality and service good
My wife and me have eaten here for years.New owners are trying to modernize menu,which is a great idea.But not at the expense of Qaulity and service which is exactly what’s happening.
Host and wait staff were super friendly and attentive. Our lunch was delicious (and portion was generous enough for take-home meal). Attractive surroundings, convenient parking lot. It's a 15-mile drive from my home but well worth the trip.
Even with a reservation they tried to squeeze us at a table with all the chairs back to back! Had to ask for another table. Food was mediocre at best and the service was hurried.
Food was good. We waited over 45 mins to be seated.
The ambiance was nice. Food was passable. French onion soup - piece of bread was so hard it couldn't be cut in the soup. Service was terrible - server was not attentive. She was rushing off after every contact with us. Not friendly. It was for a birthday. She came with a tiny piece of red velvet cake lit the candle and left. Did not ask or bring menus for the rest of the table to see if we wanted dessert. We had to wait to get her attention.
Overall good food and service. Some dishes not as good as in the past. Service a bit slow but attentive when present. Quiet atmosphere and comfortable seating. Value OK. Paid $50 per person with minimal wine.
Consistent excellent service (Barbara is always on point!!) and good food. Great for business meetings.
Palm Court is one of my favorite restaurants and a go to when dining with friends! Food is good and the service is goo, too!
As always,,” fabulous. Perfect dinner club. And the entertainment (Saturday’s and Thursday’s) piano player is unbelievable.
Great special dinner and a very nice touch with the personalized printed menus! What fun!
Husband’s filet mignon was perfect, grilled to perfection. My prime Rib was amazing as well. Classic place.
Some of the best meals we have had. The Filet was outstanding and my wife's prime rib was as equally exceptional. Service was great. Pricing is on par.
This new reservation made the going to the Palm Court easy.
Slow service, ditzy waitress, had requested booth in bar only to find out it was closed, normal dinner is 1.25 a 1.5 hrs. This was 2:15. Pink steak wasn't, no support from management. Have been eating at this restaurant for 30 years.
A wonderful dining experience, and they were so accommodating in seating us to deal with hearing difficulties.
We had a 645 reservation and arrived at 635. We got seated at 8PM. We waited another 10 minutes for the server to acknowledge us. Rolls were served and were burned. Our side orders were sold out so we got hard baked potatoes instead. The shrimp were overcooked and tough, steaks were not cooked to order. They gave us free dessert but what we ordered was sold out by the time the server came back. This was a Mother's Day dinner and I expect it to be busy but they truly didn't seem to care. It was $250 wasted. I will never go back and would not recommend.
They overbooked the restaurant!! They were 1 to 2 hours behind. We are NOT going back!
Mother’s Day. Had a reservation and had to wait an hour to be seated. Not one apology. Not on staff. Totally on ownership/management
Docked 3 stars from my rating 1 each for the following:
-1 There was a piece of plastic in one of the soups. Notified wait staff and was told another soup would be provided. Once main course was served without the replacement soup being served, that person elected to skip the soup.
-1 One of the steaks delivered, while prepared as requested, was not the same/correct cut as ordered.
-1 When check was first dropped off at table, there were additional charges on it for beverages that we neither ordered or were served. Someone who might be less attentive to checking the bill would have been out $20+.