Proof Kitchen and Lounge
I was so excited to try proof, when we arrived we were greeted and seated promptly. Our server Was less then attentive. We probably would have ordered more if the service was better but it was such a big turn off
I love everything about this place. Staff are amazing. Food is always delicious. Great wine selection. I also love their Virgin cocktails.
Best burgers in KW. We take everyone here to get them!
Thursday night has 3 appys and a bottle of wine for $50.00. This makes for a much more affordable experience at a normally pricey restaurant. Service was great and so was the food. There was a small mixup with our order and it was corrected immediately with apologies. I can't ask for more than that.
Wait service was excellent, food was good - decent wine selection. A nice night out
Hi Chris! Thanks for the review. So glad you enjoyed your time with us!
Had the charcuterie board (AMAZING BRIE AND CUTS OF SALUMI), the duck wings (never tried duck before going here but they honestly were my favourite part of our meal), the proof burger and chicken tings bowl. All outstanding. I have nothing but great things to say about this place, and will be a repeat customer
Thanks so much for the review! We can't wait to see you again!
Was a great choice for brunch! Really stylish, food was adventurous but familiar
Hi! Thanks so much for your comments and review.
Lovely place - a bit overpriced, but to be expected as a hotel restaurant. Beautifully designed and nice wait staff. Food was very good, although it came tepid rather than hot in two of the four dishes. Overall, I would go again.
Hi Tanya we would love to see you again and we promise not to disappoint!
Proof is our go-to spot for celebrating. The food never disappoints, and the servers are very knowledgeable and friendly.
Thanks for taking the time to share your feedback! Can't wait to see you again!
Overall a great place to go. Only issue was with the calamari that could have been better. Too much breading making that taste not very desirable. Service was great and restaurant clean and quaint to be in.
Hi Darren Thanks so much for taking the time to share your feedback. So sorry to hear about your experience with the calamari, that is not our standard. I would love to have you come back for an appetizer on us. Reach out to me so I can send you a card. Krista MacVicar Guest Service Manager 519 208 3333
I went for my Birthday dinner and was given a free lava cake for dessert. For a Thursday night it was a lot busier, and definitely louder than I thought. I wasn't a big fan of the drink menu, but I had the Tuna Poke bowl for dinner and it was great.
Hi Amanda Thanks for taking the time to share your experience with us. We are always more than happy to make off menu drinks as our bartenders love to flex their creative muscles. Next time you are in let us know what you are in the mood for and we will make it happen! :) Krista MacVicar Guest Service Manager
I had booked a certain table for four and I arrived five minutes before my time so that I would be seated before my guests. The table wasn't ready and I had to stand waiting at the entrance for fifteen minutes before being able to be seated.
The service was extremely slow and at one point it took maybe half an hour from the time we finished the main course until being asked if we would like anything else! Later on after coffee getting the bill took about fifteen minutes.
We had absolutely the worst service! We were seated and then totally ignored repeatedly. Ordered apps and wine.....got those after long wait. Kept trying to catch ANY waitpersons eye to order mains and then finally gave up. Spoke with the manager who apologized and gave us free apps. In an empty restaurant we were seated beside the DJ! Not impressed!
Hi Mary, Thanks for taking the time to share this valuable feedback. Again, please accept my sincerest apologies for missing the mark on your last visit. This is certainly not our service standard. As I shared in person, I would greatly appreciate the opportunity to make it right. I'm sorry I was unable to achieve this in the moment. Please contact me directly as I would love to have you as our guest again. Krista Mac Vicar Guest Services Manager 519 208 3333
Fantastic as always!
Always great to hear! Thanks for the 5 stars
Korey was the best. awesome service
Isn't she? We are so lucky to have her on our team!
Dinner for three on a Friday night which started with some drinks, beers and a Chardonnay which were fine. The Caesar salad was one of the best I’ve had in along time (almost as good as my own). My wife loved her seafood pasta with capalletti and great sauce. My pasta trifecta with papardelle noodles was very tasty. Our friend had the fish and chips which he enjoyed as well. The service was also great. We would highly recommend you try a meal at Proof.
Extremely happy with our dinner and service at Proof! Super excited that they finally have a couple vegan options. Would love if you can add a vegan Caesar Salad to your menu!
Very nice atmosphere, food portions were a bit small but everything tasted good. Server was very nice. Would recommend.
Great meal and excellent server! Can’t wait to come back the day before my wedding to take advantage of the patio!
Nice atmosphere and great service.. the food was a bit lacking in taste. One of the orders was butter chicken and unfortunately it doesn’t come close to authentic butter chicken taste. The sauce was too tomato-ey and lacked a hint of a spice kick.
Also was dissapointed that there was no bread and butter serviced at beginning of meal.. also I found that the appetizer menu lacked. A good variety for all tastes.. that’s just my opinion :)
We have had Kyle as our server a few times. His services and attention to his guest always above and beyond.
love proof every time. my only (small) disappointment was the man-go-ri-ta. Just wasnt as stand out as the amazing drinks at proof usually are. the daily burger was AMAZING! messy but worth every bite. friends and i really enjoyed our opportunity to catch up and the server was perfect in that he was attentive but not in our facese very 10 minutes - perfect. thanksagain,
We had a great first time experience and would definitely return.
The mac and cheese dish could be a little more creamy and the trifecta bolognese came warm, not hot, but was still delicious!
Great service from everyone!
Proof Lounge did not disappoint. From the atmosphere, service and the food. Jason was our server, he was friendly, attentive and gave us the privacy we wanted. The food was fabulous and did not cost a small fortune. We can’t wait to go back!
I really enjoy this place, and appreciate that they are "community minded" in giving back to the community. The ambience is fabulous and love coming on Thursday nights for the DJ.
We all were happy with our food and decently priced for lunch. Everything was tasty and the noise level was just perfect for conversation.
The menu was bold and highlighted several local flavours in an innovative way. The option to make almost anything on the menu vegetarian or vegan was very much appreciated and demonstrated a commitment to Proof Kitchen's customers. However, the service was quite slow and the restaurant was incredibly loud which made it very difficult to hear a conversation happening at my table.
It's a fine place to go late at night, not during a dinner rush, with 2 people. It seems our only good experiences have been with less people and after busy times. This goes for food quality as well as service.
When rating a restaurant service is very important and Proof Restaurant at the Delta Hotel is sorely lacking in good service. To be fair the food is good and prices reasonable but when you have a 1 1/2 hour wait for your food after placing the order and then a 1/2 hour wait for dessert it's just not worth it. This is the third time I've been disappointed by the lack of good service at this restaurant and it will be the last time that I take a group or my family there. I don't know if it's their kitchen that is inefficient or the wait staff but it really spoils the whole eating out experience.
We went Proof Kitchen Lounge for Mother's day brunch service. We found the restaurant VERY!! noisy, Difficult to have a conversation across the table with our party of five. Extreme slow service, we waited for one and half hours for a ceaser salad and our food to arrive to the table after ordering. Eventually our orders arrived to the table the food was good. I do realize it was Mother's day brunch service, would have been nice if there where more kitchen staff to produce order in a timely fashion.
This place is over hyped.. the food was not worth the value
Service was very, very slow. Almost two hours for Mother's Day brunch. Food was good. A little on the dear side. Not quiet but not ridiculously noisy.
Celebrated a lovely Mother’s Day brunch here. Janine was a friendly, engaging server who made us feel relaxed and valued as customers. Food was tasty and hot. We get to K-W often and enjoy the Delta hotel and amenities, including Proof restaurant. Will definitely be back!
Very accommodating and helpful staff.
We came here for Mother's Day brunch and had a very weird experience. It started off really well in that we got our service and main course relatively quickly and then we never heard from our server again, literally.
I get that it was Mother's Day and it was very very busy, however, you can't just ignore a table completely after serving them. We were all hoping for more coffee and a dessert, however, after 25 minutes of our server never looking our way or coming down our aisle again, we finally gave up and asked another server to please ask our server for our bill.
They did but, still our server ignored us, sent the other guy to give us our bill and again, we waited another 10 minutes before they came back with the machine to allow us to pay and get out. And we never got an apology from the first server or even an acknowledgement that they were passing us onto another server, very strange, never had that happen before.
I can only guess the first server wasn't supposed to serve us in the first place and they were understaffed in which case someone, like a manager, should have covered instead of everyone just ignoring us completely. Either way, I'm not sure we'll come back again any time soon given the number of choices available to us in town, sorry.
Mother's day. but we were there early, so it wasn't busy at all. Food was above average. I really enjoyed my food. Our wait person was friendly enough, but not very attentive. 1.5 hours there and she only checked on us 2 times aside from ordering.
The music was too loud and my date could not heat me. We ordered rye and ginger ale and we were.shocked when we saw the build. The drink was $19.00 because we were served Gibson 18 years. Was this dont in purpose to increase the sale?
We had a family dinner on a Saturday night. The front lounge area was very busy and noisy upon arrival but the staff navigated us through the crowd to our table. Much quieter at the back end of the restaurant. Our sever was very friendly and the manger assisted to ensure prompt service. We had the charcuterie board which was okay- 3 types of meat and 3 small selections of cheese with pickles, mustard and onions along with crostinis. Meals included the cappelletti, pork chop, burgers and steaks. Meals were well presented and good, but no one checked to see if they were acceptable. Overall nice spot and good food but missing that “cosy” feel it you are looking for a more intimate evening for a couple. We were a larger group so great for us !
Loved the atmosphere, service was excellent and very personalized, food was dynamite! I am already planning to come back next week! Thanks, Proof!
Proof worked well as place for people from out of town to meet. It was easy to find and had parking right there. There was plenty of variety on the menu, and the staff allowed us plenty of time for the group to discuss and talk about the reason for gathering in the first place.
Service wasn’t great considering it was pretty empty.