Because of the corona virus, I think, we were the only two people in the restaurant although there were a couple people in the bar. There's a limited menu, but we enjoyed the food we ordered, and the service was friendly and prompt.

All was fine. Wish I was told about the kids menu and orange juice for my child was $10 even though there was a a lot less $ option on kids menu.

I hosted some out-of-town guests for breakfast. The restaurant, like many these days, was very quiet. The service was exceptional, and the food was very good. We each order different dishes, and the staff was responsive to requests off the menu.

We were very happy with the delicious foods and service.
And thank for the birthday dessert.

Great service and food. Their pizzas are really good - thin, tasty sauce & not too cheesy. The best neopolitan pizza since Una Pizza Napoletana left San Francisco. The menu is marked for vegetarian items. They have one chocolate desert that is also eggless which is awesome. Parking is free near the hotel.

great venue for a silicon valley business lunch, they provide simple elegance in a relaxed setting with a well prepared menu.

Been here almost on a few times per monthly basis. Noticed their management must had changed Recently, services has been deteriorating. This time, service attention is poor, personally will rate it below 1 star for lack of attentive staff. Food delivery took twice as long as usual. Tested our waiter, how will you rate yourself today? His response was 20% Tip for lack of Guest Attention.

Healthy. Light and airy. Professional

Kevin our waiter was a delight. Definitely ask for him if he's working while you're there.

The ambiance was impressive. Quiet interior with views of fireplace outside. Noise level was good too. Food presentation could be improved., considering the price we paid. However, taste was impressive. Overall, would consider coming back for special events, like anniversary dinner.

Went for Valentine’s Day. 1 hour wait even with a reservation. Overwhelmed staff and a clueless manager.

The restaurant looks great. The food is quite good. Sadly, we have a reservation for 8:15, and we gave up waiting for a table around 9:00 (it looked like it would be another 30 minutes).

The food was fine. We had the Prefix menu, and not every course was great. It was definitely overpriced. The restaurant was noisy.

Every dish in a required 8 course meal (counting dish by dish eg each appetizer) took 30 minutes per dish, literally 30 minutes between each dish that was served, extreme inefficient l, all guests were disappointed with how long of a wait there was and dishes served cold. Definitely not experience worthy of 250 dollars per person

Went here for Valentine’s Day and paid $280 per person for a cold, small, mediocre meal. Do not come here if you like getting what you have paid for or if you like good service. The staff was unapologetically awful. It took almost two hours to get our full meal and they served multiple portions cold without offering to compensate us in any way. Due to how small the portions were, we were eating for less than five minutes and waiting for twenty for the next item. The Pork tasted cheap and was very small. Would not recommend even on your corporate card.

Valentine's. Very expensive (>$300/pp and my date only had water), cheerful but very slow service. Small portions.

Service, atmosphere and occasion where great. The occasion however seemed to be used to gauge as the food was sub-par relative to price. $220/person fixed menu @ Four Seasons comes with an expectation, an expectation that was not met. I've had similar 'fixed menu' experiences at half the price that were superior

Good food, quiet place, just what the doctor ordered!

Arturo was our waiter and he is the best! Great at making recommendations and provided excellent service.!

Kitchen/chef preparation was disappointing - the eggplant parmigiana was oily/greasy, the branzino ok, nothing special, just an unseasoned grilled fish.. whatever the fish sat on was tasteless. Four Seasons San Francisco could teach the chef how to prepare same fish, at Four Seasons level. We expect a higher level preparation from Four Seasons!

I have been to this restaurant periodically over the past 12yrs. I thought the food was excellent. Highlights for us were the carrot salad, the tenderloin, the cheesecake and the service. Our family of 6 were there on Saturday night and it was not crazy or rushed. Very enjoyable experience!! The kids were happy 👍

Enjoyed our meal and the restaurant overall. $50 wine corkage is excessive.

We loved our meal at Quattro. The food was tasty and perfectly prepared, the service was terrific and attentive, and the atmosphere was comfortable. We often eat at the restaurant and it always delivers a memorable night out.

We were very much looking forward to this Brunch. Unfortunately it was rather disappointing. The brunch consists of an appetizer buffet with vegetables, some cut up fruit, cheese cubes, cold cuts and as highlights salmon and deviled eggs. The salmon and the eggs are good. The pastries were fresh but rather generic. One has to pick a main course out of a list of 5-6. They sounded good on paper so we picked the steak and chicken&waffles. Coffee or tea are included but Mimosa or Bloody Mary are $40 extra with refills

The mains came and looked good but were very bland and unseasoned. The steak was super chewy and my friend ended up taking most of it home to make a dachshund very happy. The chicken was plentiful but bland, the crust flaking off from the over abundant disk of maple syrup. The waffle was bone dry and tasted almost dusty

For dessert there was a variety of nice looking tartlets etc. same issue again that flavor was not in the for front

Total per person with tip about $130 which seemed very overpriced for the offerings/ quality. Service was very good and it is a pretty sub flooded room

very good party for Palo Alto

What a great place to visit and have a meal at the restaurant or even drinks and coffee at their bar or fireside lounge. Very elegant this 4 Seasons and its restaurant Quatro. I’ve gone back many times and we even have our family get together here at Christmas time. The food his great and the people working there are friendly and professional and helpful. They’re attitude seems like they’re thankful for you choosing their establishment to visit. Would I go back ?? yes!

Had a very nice dining experience at Quattro. I went there for my birthday brunch. The staff was very polite and welcoming, and they were kind enough to bring a complimentary fruit platter with a candle and the words "Happy Birthday" written in chocolate sauce on the plate.

Overall food is great, but always can be better. Chef needs to Add more color to their dishes. Several dishes looks dull and unpleasant. Bus Boy Needs to Ask “would you like another bottle of Sparkling”, instead keeps opening another bottle when “assumes” glass is half empty. Very poor Services.

Just 10 days after my last dining experience, yet this time was very different -- and not in a good direction. Service was deplorable - everyone focused on outdoor activities. Food was good, but the pasta got cold while we waited 10+ minutes for serving implements. If Quattro is doing outdoor service, who is taking care of indoors customers? At this price level, it should not be so hard to flag down waiters.

We were seated an hour after our booked time. The food was just ok, especially for the price (factoring in Christmas Day premium).

Dessert bar clearly the highlight. Food well prepared.

Christmas dinner

Good ambiance, great service but food was average.

A friend and I had lunch ere recently. The food was nice, fresh and tasty. Service was good. I'd go again.

Enjoyed the cabana! Server was very attentive at first but then seemed to lose his rhythm and started forgetting our requests for additional cocktails, utensils, etc. Happens to the best of us I suppose but we couldn’t bring ourselves to give a full 20-25% gratuity as we had initially planned. Otherwise very enjoyable experience overall.

New manu is not my favorite. Website still has old menu, that is misleading!

the pancetta dessert was very good. However this restaurant is too pricey

I was just doing my expense report and took a closer look at the receipt. I paid wrong receipt! This is a basic error and should not happen at a place like the four seasons. Therefore, I am feeling very disappointed.

Love it
Love it
Love it
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Love it

I took a former colleague to lunch. I made the reservation for 11:30 because I had to get back to the office by 1:00. At 11:30, we were initially the only customers in the restaurant, so one would think that the server might have focused on us. After he stood around talking to his fellow workers for 10 minutes, he finally came to the table, and when I suggested that we had a time constraint, the service improved considerably. We each had a salad. The salads were very good.