Afternoon Tea at The Merchant Hotel

Bewertungen für Afternoon Tea at The Merchant Hotel von Gästen, die dieses Restaurant besucht haben. Basierend auf den neusten Bewertungen.

1. J

   Jill

   New York City1 Bewertung

   3.0

   Besucht am 9. Mai 2025

   1. Gesamt 3
   2. Essen 3
   3. Service 3
   4. Ambiente 2

   It was not worth the money for the afternoon tea. The restaurant was dark, and furniture was well worn. There were very few guests, so the atmosphere wasn't very lively. I wanted this to be a special treat for me and my two daughters on our trip to Belfast, but it had no charm, and overall, it was a very average experience.
   

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2. F

   Florence

   Nordirland1 Bewertung

   1.0

   Besucht am 6. Mai 2025

   1. Gesamt 1
   2. Essen 4
   3. Service 1
   4. Ambiente 1

   My husbands birthday, I notified yourselves when booking also our daughter rang from Australia to confirm. We arrived brought to our table told us of phone call from our daughter. A female took the champagne glasses away without being used , we were given menu, told about the cocktails with our afternoon tea, we started looking at the menu to decide which tea to ask for, then the same female approached us no smile not welcoming and stood waiting for the tea choice but we hadn’t even had a chance to browse yet she stood on waiting no smile stern face We ordered quickly, then asked about sandwiches we ordered including salmon the female pointed out not many wants salmon we answered we love salmon the sandwiches arrived no salmon no problem we asked for some the male was great explained everything on the stand. The great room was empty except for 2 other couples no atmosphere that was at 1:15 afternoon. Our daughter from Australia phoned later to ask how things went telling us about champagne and cake as a treat for birthdays she very upset as Eleanor had sent us the coupon. We have been to the Merchant my theme and with our family admittedly some time ago, we loved how your service was the best ever. The female who served us was awful I wonder if she was trying hard to be professional possibly more training as to be nice smile take on constructive criticism from other colleagues and yes she does get wrong as we all do. Many thanks Florence
   

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3. A

   Andy

   Chicago3 Bewertungen

   5.0

   Besucht am 6. Mai 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Just a proper afternoon tea. The service and ambience are excellent.
   

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4. L

   Lisa

   Devon1 Bewertung

   5.0

   Besucht am 2. Mai 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   the main reasons for choosing afternoon tea at the Merchant was for the surroundings , ambience and old fashioned excellence in service and quality of food and I was not disappointed as all the above were indeed excellent.
   

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5. T

   Tabitha

   Cornwall3 Bewertungen

   5.0

   Besucht am 27. April 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   We had a lovely experience. Completely blown away by the surprise birthday cake that we were served, didn’t expect that and it was a lovely treat. The white tea with yuzu was spectacular.
   

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6. K

   Kerry

   Nordirland1 Bewertung

   5.0

   Besucht am 26. April 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Took my 87 year old mum to The Merchant for afternoon tea for her birthday with my sons and daughter in law. Very attentive service, lovely food and they brought a wonderful surprise mum for her birthday. She rated it 10/10! Very high praise!
   

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7. J

   Jen

   Nordirland2 Bewertungen

   5.0

   Besucht am 12. April 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Wonderful experience for us all; the food was amazing (plenty of options and we were able to take them home with us if we couldn’t finish); they catered to the dietary requirements of one of the people in our booking and then they also brought out a surprise cake with congratulations written on it for me. Service was top notch and overall, highly recommend it. Thank you to everyone working there :)
   

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8. M

   Marta

   Nordirland1 Bewertung

   1.0

   Besucht am 10. April 2025

   1. Gesamt 1
   2. Essen 5
   3. Service 1
   4. Ambiente 1

   I went for afternoon tea with my mum who was visiting Belfast. We were really excited to go. The start was really good we got to the table and we were served by very nice waitress. When we were almost finished I ask for coffee. After 20min I need to ask again. The coffee arrived 15min later. Then I asked for the bill and present the voucher which cover the price for afternoon tea. After around 15min I ask again for the bill and need to wait for another 15min to get full bill as my voucher dissatisfied. Another 30min took the staff to sort it out. Finally they managed to lose box with my remaining buns and cakes. I was totally dissatisfied Not getting there back for sure
   

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9. M

   Margaret

   Nordirland4 Bewertungen

   5.0

   Besucht am 5. April 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   I and my friends loved our afternoon tea, great service, lovely food, every part of it was amazing. We will definitely do it again. We also went into the bar and had a cocktail which was amazing. The staff were lovely in the bar as well and it was a lovely treat before our afternoon tea. I would highly recommend afternoon tea at the merchant. It was my friends sixtieth birthday and the three of us had a really lovely time in the bar and at afternoon tea.
   

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10. d

    deborah

    Nordirland4 Bewertungen

    5.0

    Besucht am 29. März 2025

    1. Gesamt 5
    2. Essen 5
    3. Service 5
    4. Ambiente 5

    I needed to change table no problem we had specific requirements no problem food delicious and bar after very good experience
    

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