Grayson and staff were fabulous! We were seated promptly and enjoyed our romantic dinner with endive salad and scallops & roasted cod!
Great! Been going to Artisan since it opened. We love it. Service is beyond excellent. Food is amazing.
Artisan has been a favorite of mine for several years. When friends visit from out of town, it is one of my go-to restaurants in the area.
So, when a dear friend asked where I wanted yo celebrate my birthday, Artisan was an easy choice.
The food was delicious. However, even good food did not make up for the service.
When I made the reservation, I indicated that we were "celebrating a birthday."
So, I was taken aback when we were told that the restaurant had reserved a table not in the dining room, but in the bar/lounge, along a banquet row wall-- - one right next to the hostess stand and in the pathway from the front door, which was drafty (It is November after all!) There were no other diners in tbe area, as I recall, except for someone at the bar--
We declined, and we were shown to a more appropriate table in the dining room. Actually, we had a choice of a few tables among others having dinner- So, I see no reasonable explanation of the poor initial offer.
The dinner service was ok-- not bad, but impersonal and not overly attentive.
We declined dessert, opting to go elsewhere.
Interestingly, although it was clear from the reservation that we had a birthday, none of the staff even gave a simple, verbal birthday wish.
Although a $200 meal isn't extremely exorbitant, I would expect a higher level of service.
Despite the good entrees, the service left an unpleasant taste for the entire experience.
I am not sure what has happened to the service at Artisan, but I am sure of ine thing:
I am sorry to have suggested the restaurant to someone else. It was an embarrassment as a recommendation- - and a recommendation I won't make again.
IT JUST KEEPS GETTING BETTER AND BETTER. BEEN COMING SINCE OPENED. STILL THE BEST /
Artisan is definitely the best location in the area for special occasion dining. The main room is elegant, noise levels acceptable, and food, although on the conservative side, well prepared and served.
Just the spot for anniversaries, major birthdays, special family gatherings and the like
Great food and a very caring, efficient staff we always enjoy dining at Artisan
The food was delicious and beautiful ambiance but the service was not great. We had to ask for our water to be filled and they were slow in clearing the table and bringing the check.
Artisan has a talent in the kitchen the food is fresh, imaginative. The cold food is cold and the hot food hot! The menu always has specials and the regular choices are delicious. The two soups the lobster bisque and chowder were amazing full of seafood and silky smooth. The lobster Waldorf was way too small for the price. The rack of lamb, lamb shank and, especially my red snapper were all excellent. The bar took ages with the drink and it was not crowded when we got there. Deserts were good but they should change up the sorbets and offer a special because if you go often as we do they are the same deserts.Overall a gem in Southport, we will be back
I love Artisan. Have made it my go -to place for lunches and dinners with friends. My main quibble with last week’s lunch was the omelet, way overdone and dry. I’m not sure why quiche, always in the menu, is never available.
This was our first dining experience at Artisan. The Host was friendly and attentive. The same can be said for the wait staff. The food was outstanding. We will definitely be going back.
I was at first disappointed that the website wasn’t updated to reflect that the late summer menu had changed. I had my heart set on an entree that was no longer on the menu. That said, the venison special entree was delicious and made up for that disappointment.
Hit it well on all aspects. Great experience.
Food was terrific. There was a very large party in the main dining room. They were extremely loud. Should have had a separate room.
If your restaurant is so dark that people are using their smartphones to see the menu, you have a problem. Blinding light from multiple tables. You have an elderly clientele from what I saw and they just can’t see.
It literally ruined dinner for me with the light show all around. Very disappointing.
Superb food and service!
White glove experience
Lovely weather on the patio. Service was excellent during my business lunch meeting. Thank you to your staff!
It was okay, My wife and I had fun.
Great experience. Staff was enthusiastic and knowledgeable. The duck rocked. Strong wine list.
Very good spot for a special occasion celebration. Beautiful outdoor area for casual cocktails, and an elegant dining area indoors with nice ambiance and excellent food. Highly recommended.
Another nice dining experience: food excellent, served in timely fashion, by very nice server.
We like going there for brunch, the place is phenomenal. However, the service has been going from good to really bad. You might have to wait seemingly forever to order, ask for another drink, or the check.
They might have a bunch of servers idle inside but with only a guy or two manning all the tables outdoor. It is ridiculous.
Went for brunch and sat outside on a beautiful day. This place should be packed but was only moderately busy. Very impressed by the food. If we lived in the area, this would be a go to!
We come here because it’s dog friendly. Great staff and menu.
Excellent food, mediocre service.
The waiter never checked back to ask how are meals were.
We only saw him when taking our drink, meal and dessert orders.
Always my favorite place for lunch with at a fiend or my mom. Food and service are excellent
We had an amazing time at Artisan for my best friend’s birthday dinner. We started out with drinks outside and the bartender was such a fun, friendly, knowledgeable mixologist. We then went into the private room for a delicious dinner and felt comfortable to walk around and chat with each other. The salted caramel cheesecake for dessert was the icing on the cake! I can’t wait to go back!
We are part time residents of Southport (full time for over 30 years) and brought good friends from Charleston SC for dinner. It was embarrassing. The service was painfully slow, with little attentiveness from our server before he came up and told us he was leaving, mid service. I suppose it was a slow night. It went more downhill from there. We had to flag for help, “if” we could get someone’s attention.
It was unacceptable, but most of all, embarrassing.
Chicken was dry. server took 20+ min to bring the check. left us sitting there.
Service was outstanding especially by our server and the meal was amazing.
We celebrated my wife’s birthday and had a wonderful experience at Artisan. The food, drinks, service and ambiance were all outstanding. Our meals were excellently prepared. We were also seated where we could converse easily. Our server provided the perfect amount of attention. He provided my wife with a birthday dessert with candle! A very enjoyable evening - we will definitely be back!
We were shocked by the Pappardelle Entree portion. We (the 3 of us) wanted that as an appetizer to accompany our dinner as a pasta side dish. I cannot believe the Entree portion had made 8 sliver of pappardelle pasta with the egg on top and some greens on the side. I can't even imagine what the appetizer portion would be and for that reason, we ordered the dinner portion and it looked like an appetizer portion. The portion wouldn't even be enough for a child. Maybe the waiter had it mixed up but we were charged for the entree portion. $26 is pretty steep for a few sliver of pasta, even if it was house-made. We were afraid our dinner was going to look like that but it didn't. It made up for it. Be nice if they gave a desert or champagne for the birthday lady, but nothing even though they knew about it. Little touches mean a lot.
Great experience at Artisan. Service was attentive and they even gave us a complimentary dessert for our wedding anniversary. Cocktails were excellent. The food was presented well.
Always fabulous, celebrated my friend's birthday very special place. Food is wonderful.
Artisan is best in our area for food, ambience, service! We just loved our meal, drinks and server he other night! She was so kind and attentive! Food was over the top delicious!
Outstanding food and service. Thoroughly enjoyed the dinner.
Great food and service! Will definitely be back