My first dinner there was amazing! The ambiance was stellar and everything in the restaurant was aesthetically appealing to the eye. The food was filled with flavor and left me wanting more. The service there was outstanding! 10/10 would recommend to anyone.
Very satisfied with the meal. Our business partners are already talking about returning on their next trip up.
Excellent service and the food was delicious! Drinks were great and the staff is very friendly. A total find!
We keep returning because food/drink is excellent, innovative, and service is top notch. Fun ambiance and live music was a final touch....becoming our favorite restaurant in the area
Great from the minute we walked in. Nice to have the owner come by and check in and then to thank us for our business at the end of the evening.
Always a great meal and great service.
Can’t wait to return!
Great Chef! Nice Atmosphere. Live Music enjoyable too. Perfect for dinner conversation.
Everything was delicious, great service and love all the extra touches
best food great service; unique flavors and really thoughtful service. Worth trying
Our food was delicious, and Tony our server was excellent. It was a fabulous meal! Thank you!
We went for a meal before a play at the Magestic. We had 2 of the specials that evening, and we thought it was some of the best meals we have had anywhere in a long time. We had the rib eye and the Mongolian pork chop. Both were exceptional and so was our waiter Dan. The owner Jerry came to check on us and our meal. We'd highly
Recommend this restaurant. John and Diana.
First time there, and it was one of the best meals I ever had. Great in all aspects, from service, ambiance, meals, etc... A bit pricey, but definitely worth the overall experience.
Amazing amazing amazing!!! The food was wonderful I got the dry aged ribeye and it was the juiciest flavorful steak I’ve ever eaten. Our waiter Danny was wonderful and extremely knowledgeable on everything on the menu. I can’t wait to come back to this hidden little gem
So happy with my experience here. Another great fine dining option near me! The food was wonderful and the service great. The place was beautiful and super clean. Will definitely go back. A great place to celebrate my birthday!
One word, fantastic!!!!
The food was exceptional, along with the service.
The best Italian restaurant in western Mass.
Always the best food. We introduced friends and they will be back.
Great food. Great service. Been there before. Will be back!
My wife and I travel a lot, eating in many fine restaurants and this is at the top of our list!
It actually should be Mitchlen rated!
Excellent, as always! No matter how many times we dine here, they always make you feel like it's a special occasion. Everything is impeccable!
It was a Valentine’s date ! Too crowded , food was good . Prices are fair . Amazing customer service . Has valet parking . 8/10 .
For the crowded first level dining . Tables are too close to each other which is not my thing . I mean real close to the next person .
Truly terrific service and experience. It is on the pricier side so not a regular location for most but any occasion you have to celebrate, keep this place in mind. The food is beautiful and delicious, the drinks are top notch and hand-crafted masterpieces, and the staff are professional and prompt. Absolutely worth every penny and guaranteed to please.
Most restaurants struggle with Valentine’s Day...weak menu, overcrowded room and poor service...NOT at B Napoli...everything was as good as ever...no disappointment here...delicious dinner, yummy dessert, attentive service...a real find for fine dining in W. Springfield.
Excellent variety of Italian specialities, especially seafood. We enjoyed the grilled octopus as an appetizer. Jump on the Pasta del Mare when it is on special. They also have a great variety of infused cocktails and a good wine selection. The servers are knowledgeable and friendly. This is our favorite date night restaurant.
We eat at bNapoli regularly and have never been disappointed. The food is always creative and perfectly prepared. The chef is a genius at combining ingredients to get ideal results. definitely one of our favorite restaurants.
Our experience at B Napoli was fabulous. The service and food were top notch. This is a great place for a special occasion.
Excellent food and service. Probably the best restaurant in the area.
Our server was extremely knowledgeable of the menu and wine list and was very helpful when we had many questions. The food was great, very large portions! Definitely will go back!
Dinner specials were all amazing, we ordered two. Also a nice wine selection and dessert options.
We love going, food is fabulous and reminds us of New York. It is pricey like New York too but for a special occasion it's great. It was packed and a bit noisy, but other wise it's a great atmosphere. We love the food and the wine. Service is always great and the owner always makes rounds and checks on how things were.
The best food in western mass. Everutjing is so fresh. The bartenders know exactly how to make a perfect drink if you tell them what you are in the mood for. The owner walked around and asked how everything was. We even got free limoncello after the dinner!!
Amazing amazing night
Best atmosphere in Western MA! Lots of value with amazing flavors, wonderful suggestions, a personal touch, and absolutely no rush! Gave us a feeling of dining in Italy.
As usual, great food & service
Kudos to our waiter "Danny" at the front booth tables on 1/25/20.
He was attentive, pleasant, efficient, and very personable.
Would return to BNapoli and request a table in his area !!
Very pleasant experience. The daily special, a butcher’s cut filet was exceptional. Service was excellent. Overall, exceeded my expectations.
BNapoli just gets better and better over time, the best dining experience in the area— New York quality right here in West Springfield.
Food and service was good. Not crazy over seating, should have asked for a booth. Drinks overpriced.
yummy perfect food and very nice wine list...server john was perfect( nice to have a professional) i like the atmosphere but we came on a cold night and it was just chilly hey, it's new england:) very nice and of course will go back.
The service was impeccable! Atmosphere was wonderful! The food was so full of flavor. This place did not disappoint anyone at our table.
Excellent service and all four enjoyed their entrees. Octopus appetizer very good. Filet mignon superb. Nice jazz sax player. Near perfect. Noise only negative. Would recommend.
B’Napoli NEVER disappoints! We can’t seem to break away from our favorites - the brick chicken & the papperdelle shrimp. Kudos to the knowledgeable bearded young gentleman ( bar manager?) who suggested a nice replacement for a wine that we’ve enjoyed previously, but is no longer being offered.