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So happy with my experience here. Another great fine dining option near me! The food was wonderful and the service great. The place was beautiful and super clean. Will definitely go back. A great place to celebrate my birthday!
One word, fantastic!!!!
The food was exceptional, along with the service.
The best Italian restaurant in western Mass.
Always the best food. We introduced friends and they will be back.
Great food. Great service. Been there before. Will be back!
My wife and I travel a lot, eating in many fine restaurants and this is at the top of our list!
It actually should be Mitchlen rated!
Excellent, as always! No matter how many times we dine here, they always make you feel like it's a special occasion. Everything is impeccable!
It was a Valentine’s date ! Too crowded , food was good . Prices are fair . Amazing customer service . Has valet parking . 8/10 .
For the crowded first level dining . Tables are too close to each other which is not my thing . I mean real close to the next person .
Truly terrific service and experience. It is on the pricier side so not a regular location for most but any occasion you have to celebrate, keep this place in mind. The food is beautiful and delicious, the drinks are top notch and hand-crafted masterpieces, and the staff are professional and prompt. Absolutely worth every penny and guaranteed to please.
Most restaurants struggle with Valentine’s Day...weak menu, overcrowded room and poor service...NOT at B Napoli...everything was as good as ever...no disappointment here...delicious dinner, yummy dessert, attentive service...a real find for fine dining in W. Springfield.
Excellent variety of Italian specialities, especially seafood. We enjoyed the grilled octopus as an appetizer. Jump on the Pasta del Mare when it is on special. They also have a great variety of infused cocktails and a good wine selection. The servers are knowledgeable and friendly. This is our favorite date night restaurant.
We eat at bNapoli regularly and have never been disappointed. The food is always creative and perfectly prepared. The chef is a genius at combining ingredients to get ideal results. definitely one of our favorite restaurants.
Our experience at B Napoli was fabulous. The service and food were top notch. This is a great place for a special occasion.
Excellent food and service. Probably the best restaurant in the area.
Our server was extremely knowledgeable of the menu and wine list and was very helpful when we had many questions. The food was great, very large portions! Definitely will go back!
Dinner specials were all amazing, we ordered two. Also a nice wine selection and dessert options.
We love going, food is fabulous and reminds us of New York. It is pricey like New York too but for a special occasion it's great. It was packed and a bit noisy, but other wise it's a great atmosphere. We love the food and the wine. Service is always great and the owner always makes rounds and checks on how things were.
The best food in western mass. Everutjing is so fresh. The bartenders know exactly how to make a perfect drink if you tell them what you are in the mood for. The owner walked around and asked how everything was. We even got free limoncello after the dinner!!
Amazing amazing night
Best atmosphere in Western MA! Lots of value with amazing flavors, wonderful suggestions, a personal touch, and absolutely no rush! Gave us a feeling of dining in Italy.
As usual, great food & service
Kudos to our waiter "Danny" at the front booth tables on 1/25/20.
He was attentive, pleasant, efficient, and very personable.
Would return to BNapoli and request a table in his area !!
Very pleasant experience. The daily special, a butcher’s cut filet was exceptional. Service was excellent. Overall, exceeded my expectations.
BNapoli just gets better and better over time, the best dining experience in the area— New York quality right here in West Springfield.
Food and service was good. Not crazy over seating, should have asked for a booth. Drinks overpriced.
yummy perfect food and very nice wine list...server john was perfect( nice to have a professional) i like the atmosphere but we came on a cold night and it was just chilly hey, it's new england:) very nice and of course will go back.
The service was impeccable! Atmosphere was wonderful! The food was so full of flavor. This place did not disappoint anyone at our table.
Excellent service and all four enjoyed their entrees. Octopus appetizer very good. Filet mignon superb. Nice jazz sax player. Near perfect. Noise only negative. Would recommend.
B’Napoli NEVER disappoints! We can’t seem to break away from our favorites - the brick chicken & the papperdelle shrimp. Kudos to the knowledgeable bearded young gentleman ( bar manager?) who suggested a nice replacement for a wine that we’ve enjoyed previously, but is no longer being offered.
Great place with great food. Service was excellent.
This is our go-to restaurant after a show at The Majestic, but we have been there at other times as well since it is a real treat! It's great that they are open late. Everything is superb; their cocktails are super and the food is amazing and plentiful. It's not cheap, but it is worth every penny. One of the best restaurants in the greater Springfield area.
The prices are some of the higher in the area, while portion sizes are some of smallest. On more positive notes, quality, selection, personal attention & atmosphere were above average.
Food was outstanding as always. Service was a bit slow. I think they were surprisingly busy for a Tuesday and didn't have enough people working to keep up like they usually do. Our server had a lot of tables to handle.
Food was quite good. Look forward to trying other dishes on menu. The waitstaff were fantastic. One waiter suggested adding a piece of their excellent bread to a doggy bag brought home. It was a very pleasant experience.
It’s continues to be one of my top choices for a nice night out for dinner/special occasion. The owner is extremely accommodating and staff are friendly and attentive.
What a find!
Everything was fabulous...ambiance was inviting...food was delicious...service was attentive but not overwhelming...not one complaint.
We've always had a wonderful dining experience at B Napoli. Unfortunately, the service was very slow the last time we were there. It took an hour and a half for our meals to arrive. I'd like to think it was an aberration.
Relaxed, good service. Food great as always.
Absolutely amazing, From the food to the service!
always bragging about bNapoli.
Awesome food and service! Would definitely go back if I was in the Springfield area in the future.
Outstanding food and service. Nice variety of food with beautiful presentation.
Parking is convenient.
Can be noisy