Bertucci's - Timonium
Pizza, chicken piccata and rolls and dessert were very good and service was very good
We are happy to hear how much you enjoyed your meal with us! We look forward to welcoming you back again soon.
Had a wonderful new waiter who was very courteous and efficient
Thank you for that glowing review. We are happy to hear you had a blast with our famiglia! Come back to see us again soon!
I was a little surprised that there was almost no options for meals not based on carbs (pasta, potatoes, etc.) except the salads, which were basic and just OK. Please consider adding a note regarding dairy and soy to your nutritional/allergen menu. The music was a bit too loud, but I think that was because there were not many people there. In all fairness, we didn't ask for it to be turned down (although body language communicated we were having trouble hearing down the table).
We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.
Waitress was excellent and the food was very good. Noise level acceptable and overall a good experience
We are happy to hear how much you enjoyed your meal with us! We look forward to welcoming you back again soon.
Service was very slow, this isn’t the first time service was slow. We’re always told they are short servers. We ordered a hot chocolate for our daughter because it was as cold as an ice box in the restaurant. The server never came back with the hot chocolate. When we asked about it the next time the server came back, she said “oh sorry, we’re out of the cocoa mix.” You would think she would come back and tell us that and maybe inquire if my daughter wanted anything else. Nope, since they couldn’t make it, they just ignored that the request was even made. The food was delicious as always, it’s the only reason we come back even though we know the service is going to be subpar. Because of the short staffing, the large table next to us that was a party of 8+ was never cleared. So there was just food scraps sitting everywhere including the floor when we were leaving, so the section just looked messy.
We are sorry to hear this! Our service should have been much better than what you received. Please know that we will address this with our team and will do our best to make this an isolated experience. Thank you for taking the time to leave us your feedback!
We love it there. The food is always reliable and service is good. The only thing I can comment on is the antipasto. It keeps changing.
Thank you, Olivia, for the great review! We strive to provide great food and world class service, so we're happy to see that reflected on your visit! We hope to see you again soon!
Good pizza - great rolls. Better pasta and meat dishes elsewhere.
Thank you, Jeff. We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.
Of the 3 dishes ordered only one was good, shrimp scampi. The mushroom pizza was bland and tasteless. The eggplant was full of bitter skin. Very poor in the food department.
We appreciate you taking the time to write to us and are sorry to hear you did not fully enjoy your recent visit. Please know that your feedback will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.
Wasn’t anything special it was outstanding service outstanding food the waiter suggested cookies with ice cream and it was phenomenal the pizza was great as usual we expect this kind of excellent service all the time and we get it
Thank you for the great review! We strive to provide great food and world class service, so we're happy to see that reflected on your visit! We hope to see you again soon!
Always good very friendly and good service food is always hot and in good time to the table
Thank you, Victor, for the great review! We strive to provide great food and world class service, so we're happy to see that reflected on your visit! We hope to see you again soon!
Great food and service. The salmon was cooked perfectly. Highly recommend.
Thank you! We look forward to welcoming you back to Bertucci's soon!
pizza was by no means as good as it used to be. Maybe just a fluke
Enjoyed the food very much. Menu was good and prices were affordable. Servers were very friendly.
Had a wonderful dinner with my family
They had our table ready for a large party of 14 before we walked in the door. Mark, our waiter was friendly, super attentive and handled our crew of teenagers with ease! The food was excellent and he even split our bill into multiple checks. Our Mother’s Day lunch couldn’t have been nicer!
Great service. Food was top notch and consistent with prior visits. Dark. Turn up the lights.
Our visit was good - the service and food were great. Major disappointment that they have removed the multi-grain pizza crust and wheat pasta options on the menu. This will definitely affect how often we visit Bertuccis unfortunately because we have always enjoyed our visits.
Awful. Kitchen got our order wrong three times. Fish was undercooked.
Going to a restaurant you have never been to before with 6 13 year old boys for a birthday party, was in of itself, a bit frightening. However, the boys had a blast, the pizza and other items were great. The staff was helpful, courteous and patient. Our waiter was the best. He was patient and worked with me as I tried to figure the menu and how many pizzas we would need. I had asked ahead of time if we could bring in an outside cake. Yes, you can. They put in the refrigerator, and even brought it to the table with candles and already lit. Was great! Would definitely go back and would also suggest for a friend. Thank you, Bertucci's for a memorable 13th birthday!
It was Pi day and it was crowded. Servers were slammed. I like the pizza and salad and always go back. Like that they take reservations.
We had a party of 12, including 4 children age 7 and younger - a tough group. Our server was patient and did a thorough job, including taking a group photo. He was terrific. The food was great and we all had a wonderful time. I would heartily recommend Bertucci's in Timonium. One tip - If you have a large party make a reservation.
We had an early reservation for Sunday afternoon to eat dinner with family and friends to celebrate my daughter's 7th birthday. When we arrived, people were being turned away because two giant tour buses full of choir kids had reservations for most of the restaurant. It was a little noisy because of all of the teenagers, but then they helped sing Happy Birthday to my daughter, and it was beautiful. They even followed with a performance of one of their songs, and it was great! Our waitress was great and attentive and the food was good. We've been to Bertucci's many times and will return again.
We were seated promptly upon our arrival. The restaurant was moderately crowded. The table next ours and all over the floor around it was food scraps and crumbs - dirty dishes and glasses - hopefully children had been in the previous party but it had not been cleared off. Our server, Michael, was great - stayed on top of refills - food was perfectly prepared and as ordered. Love that Bertucci's offers multi-grain/wheat pizza dough and wheat pasta options!
The pizza and salad we had were good, however, they were served at the exact time which made no sense. Overall, our party of eight received their food at different times, so it was relatively uncomfortable. Our waitress was nice, but she was not a good listener to our different requests. She would often disappear for long spurts of time, and when you requested something, it was either not brought or ignored. In addition, I found that alcohol prices were very high compared to other restaurants. Finally, there is very little ambiance in this restaurant. The lights were too bright, and it felt somewhat like a fast food restaurant set-up.
They were closed due to snow, but open table app still took reservation. So went there only to find out they were closed. THANKS!
Great meal at Bertucci's! Our server, Cara, was wonderful - very personable and attentive. The food was great - prepared perfectly. Only complaint was that they didn't have any multi grain dough for the pizza. Otherwise a great visit!
Had a wonderful Valentine's Day at Bertucci's.
Our server, Benjamin, was terrific and really
helped make it a special night.
I like the predictability of the restaurant. Service was very good and it was crowded. Tried something different which was very good. I am a fan.
We always enjoy our visits to Bertucci's. We both love the rolls and I love the Sausage Soup. My wife has a lactose problem, so they let us bring muenster cheese for our pizza.
3 adults w 2 kids (ages 7 and 5) in a snowstorm. Terrific service. Food always good. They know how to take care if k7ds.
Seemed like new management maybe, maybe understaffed. Sever was great, polite, her hands were tied, ran out of croutons, anchovies, and a wine choice. All this caused service to be slow, never had any issues like that in the many times we dined there.
Food was great. Seated immediately upon arrival. However, the server didn't bring out our salads until the main course was brought, and I had to ask for it, so it was several minutes before we got our salad after the food. Told him we were on our lunch hour and asked if he could get us out in an hour...didn't happen. I was late returning to work and there were not that many people in the restaurant. Usually when I ask that, the server gets me out in plenty of time. Can't remember his name...wasn't impressed with him.
Bertucci's is our "go to" restaurant for dinner with family members who live in the Baltimore area. They offer a wide range of options on their menu, the menu changes over time, there are frequent e-mail coupons to save money, the food is good, and the portions are large enough to take home some for a future meal.
Had a very dirty and disgusting water glass. Took forever to get anything to drink including water. Had to ask for bread. The service was slow and the food was mediocre. The restaurant was not even that busy. There was no reaso for everything to be so slow. Will not be returning.
I made a reservation weeks in advance for a group of youth. When we arrived, the table was set and waiting for us. We needed to add an additional person and it was not a problem.
Bertucci's did a great job of accommodating our large birthday party! They didn't object that we brought our own cake either. Service was professional but friendly. We didn't lack for a thing. Great experience all the way around!
Excellent meal at Bertucci's. We were seated promptly. Our server, Emily, was great - very friendly and attentive. The food was delicious - well prepared and flavorful! Very happy they have multigrain pizza crust and wheat pasta.
Got order wrong and had to redo. Pizza was lackluster no cheese and had too much sauce. Peppers cut in huge pieces.