Bertucci's - Woburn

3.8
60 Bewertungen
Bis zu 30 USD
Italienisch
Was 60 Gäste sagen
Bewertungen insgesamt
Bewertungen können nur von Gästen gemacht werden, die in diesem Restaurant gegessen haben.
3.8Basierend auf kürzlich erfolgten Ratings
3.7
Essen
4.0
Service
3.7
Ambiente
3.8
Preis-Leistung
Lärm · Ruhig
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OT
OpenTable-Gast
Neuengland
2 Bewertungen
Besucht am 4. September 2021
Gesamt2Essen2Service5Ambiente5

The food could’ve been much better. Sausage could’ve been better and bigger

Bertucci's - Woburn
Geantwortet: 5. September 2021

We are sorry to hear you had an unsatisfactory experience and value your feedback. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

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OT
vipOpenTable-Gast
Neuengland
74 Bewertungen
Besucht am 5. Juli 2021
Gesamt2Essen1Service2Ambiente2

Have always loved this restaurant since the old Joey and Rosario days, and have been here innumerable times. However during my last few visits to the Woburn location, I have found the pizza is nothing like I remember and is not being made up to standards that are still being met at other bertuccis locations such as norwood or lexington.

On this visit, the restaurant was mostly empty (6:30 pm) and our server appeared to have only for one other table other than us.

The pizzas bottom crust was undercooked, dense and pasty, while the crust edges were burned to inedible levels, and I love well done pizza, but this was over the top. The toppings and cheese were sparse, and it was delivered mostly cold after we watched our pizza sit on the line for over 5 minutes before our server saw it and delivered it to us without plates, which I got up and retrieved myself.

Drinks were poorly made by an uninformed bartender (had trouble making a cosmo), and no wine list was offered when we asked.

I am going to Lexington or reading from now on. This location is not reccomended until they do some severe retraining.

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OT
vipOpenTable-Gast
Neuengland
6 Bewertungen
Besucht am 29. Juni 2021
Gesamt3Essen4Service1Ambiente2

Table sticky , server slow , beer warm food is good but just a bad experience overall ! Maybe other locations are better but this one avoid on weekdays cause the staff is slow and inattentive!!

Bertucci's - Woburn
Geantwortet: 1. Juli 2021

We are very sorry about your experience. We appreciate your feedback and thank you for bringing these opportunities to improve to our attention. We will undoubtedly pass your feedback to the management team

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OT
vipOpenTable-Gast
Neuengland
6 Bewertungen
Besucht am 10. April 2021
Gesamt1Essen1Service3Ambiente1

Absolutely horrible food horrible waitress was OK

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1
vip1010203
Neuengland
75 Bewertungen
Besucht am 27. März 2021
Gesamt4Essen4Service3Ambiente3

We both ordered shrimp Rossini. One portion was adequate but the other meal was significantly smaller.
Service was slow which was surprising because restaurant was not busy,

Bertucci's - Woburn
Geantwortet: 31. März 2021

Thank you for reaching out to us and taking the time to write to us. We are sorry to hear you did not fully enjoy your recent visit. Please know that your feedback will be shared with our management team in an effort to improve future guest experiences.

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OT
vipOpenTable-Gast
Neuengland
7 Bewertungen
Besucht am 20. März 2021
Gesamt4Essen4Service3Ambiente3

It was good server seemed new cause she wasn’t very attentive but she was nice overall 3.5

Bertucci's - Woburn
Geantwortet: 26. März 2021

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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m
vipmesaga
Neuengland
13 Bewertungen
Besucht am 20. September 2020
Gesamt5Essen4Service5Ambiente4

Indoor dining numbers allow for significant distancing between parties. Menu is modified to more limited entrees.

Bertucci's - Woburn
Geantwortet: 1. Oktober 2020

Thank you for dining out with us! We appreciate you sharing your experience and look forward to serving you again.

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l
linda
Neuengland
24 Bewertungen
Besucht am 15. September 2020
Gesamt5Essen5Service5Ambiente3

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M
vipMaggie
Neuengland
35 Bewertungen
Besucht am 7. September 2020
Gesamt4Essen4Service4Ambiente4

Bertucci’s offers great deals all the time. We get their fabulous pizza a couple of nights each month. My husband loves their chicken Parmesan and I have several favorite pastas and entrees. Their Tuscan chicken wings are wonderfully spicy. Their rolls are always fresh and delicious. The cocktails are good and reasonably priced. Service is quick and friendly. Love it here.

Bertucci's - Woburn
Geantwortet: 11. September 2020

Thank you for your continued loyalty and patronage! We appreciate you dining with us and look forward to seeing you again soon.

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B
Beans
Neuengland
11 Bewertungen
Besucht am 8. Juli 2020
Gesamt4Essen4Service5Ambiente5

Due to Covid definitely quite. Overall service was great and food was good with quick service.

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OT
vipOpenTable-Gast
Neuengland
18 Bewertungen
Besucht am 9. Februar 2020
Gesamt4Essen4Service5Ambiente4

This Bertuccis pizza is better than a couple in the north shore.

Bertucci's - Woburn
Geantwortet: 16. Februar 2020

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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MK
vipMKon
Neuengland
20 Bewertungen
Besucht am 21. Dezember 2019
Gesamt5Essen5Service5Ambiente4

We appreciated they extra attention they gave to a member of our party who was gluten free.

Bertucci's - Woburn
Geantwortet: 10. Januar 2020

Thank you! We look forward to welcoming you back to Bertucci's soon!

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a
aronc
Chicago
14 Bewertungen
Besucht am 22. November 2019
Gesamt3Essen3Service3Ambiente3

The meal was ok. There were 5 adults and 1 child. The grilled chicken wings as apetizer were the best part of the meal. The adults had chicken Parmesan, grilled chicken caesar salad, shrimp scampi, large fig n prosciutto pizza and pasta alfredo. There meals were ok. Not bad.. we also had 2 large pitchers of white sangrias. $42 per pitcher was a bit much... overall, It was an ok meal.

Bertucci's - Woburn
Geantwortet: 27. November 2019

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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MD
vipMaryD
Neuengland
35 Bewertungen
Besucht am 30. Oktober 2019
Gesamt5Essen5Service5Ambiente5

We book reservations at Bertucci's regularly through Open Table and we always get immediate attention. We are particularly confident that we will have a good visit when Chris is assigned as our waiter. He is attentive and does a great job. We will be back soon!

Bertucci's - Woburn
Geantwortet: 2. November 2019

Thank you for the great review! We strive to provide great food and world class service, so we're happy to see that reflected on your visit! We hope to see you again soon!

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1
vip1010203
Neuengland
75 Bewertungen
Besucht am 26. Oktober 2019
Gesamt3Essen3Service3Ambiente3

Most meals have become overpriced. Ladies room needs to be refreshed.

Bertucci's - Woburn
Geantwortet: 29. Oktober 2019

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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l
linda
Neuengland
24 Bewertungen
Besucht am 26. Oktober 2019
Gesamt2Essen2Service2Ambiente2

Took an hour to get our food and the restaurant wasn't even full. We got a large Silano, it definitely was not the same Silano as we have gotten in the past. We wanted a substitute for the broccoli on our Marsala and didn't get it.

Bertucci's - Woburn
Geantwortet: 29. Oktober 2019

We apologize for the longer than expected wait time. The management team has been made aware of your comments for improvement in our service and expediency.

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DG
vipDonnaG
Neuengland
28 Bewertungen
Besucht am 25. Oktober 2019
Gesamt3Essen3Service5Ambiente3

Our server was great. He was busy however took the time to acknowledge us. He continuously checked in on us throughout our stay. Food took very long to come out. Spinach dip was soupy but tasty. Eggplant was very mushy and the roasted broccoli was very dry and had no taste.

The bathroom was a disgrace and was not checked on by the staff. If staff took a few minutes to check on it......it would not have been in the condition it was in.

I overheard other diners complains about the food.

Bertucci's - Woburn
Geantwortet: 29. Oktober 2019

Hello Donna, we regret to hear that your meal was not up to our usual standards. We appreciate that you have taken the time to write to us and will share this experience with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

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w
vipwinni123
Neuengland
43 Bewertungen
Besucht am 23. Oktober 2019
Gesamt5Essen5Service5Ambiente4

The margarita pizza and caesar salad were very good. We had given up on the Lexington location and decided to go back to the Woburn location. Much better! It's pretty strange that the same chain has such different results. We will be back to the Woburn Bertucci's.

Bertucci's - Woburn
Geantwortet: 25. Oktober 2019

Thank you! We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team!

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OT
OpenTable-Gast
Neuengland
1 Bewertung
Besucht am 12. Oktober 2019
Gesamt3Essen4Service5Ambiente3

Dinner at Bertucci’s was good. Definitely busy which is expected on a Saturday night. However, our open table reservation was not to be found in the system. Pretty disappointed with that. The host just looked at us, shrugged his shoulders and said well, technology. You get what you get.

Bertucci's - Woburn
Geantwortet: 14. Oktober 2019

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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R
Ruchig
Neuengland
24 Bewertungen
Besucht am 21. September 2019
Gesamt1Essen1Service1Ambiente1

We had the most horrible nightmare experience!! Can’t believe how we were treated today . First we waited for 10 minutes to get seated with no hostess at the front ( we had a reservation) .
After one hour of waiting for a meal we finally got up and left . The worst part was , that the waitress throughout our wait , kept blaming the chef the whole time for delay and then an hour later when the pizza showed up, it was half cooked and only one of the 3 orders we had placed . Apparently she never put the order for one of the pizzas .
When we got up to leave, the hostess asked us if we wanted to see the manager , they brought one of the cook from behind the pizza oven counter who they said was the manager.
The guy blamed the waitress , telling us that she had messed up the order and never placed our order and then she was begging them to put our order out in 5 min and that is why he said the pizza was uncooked !!! Really !!!!!! You would serve your clients uncooked pizza due to internal mishaps ???
He didn’t even sound or feel apologetic other than blaming their waitress . We left hungry and no food after over an hour of waiting for our food .
Ughhh what a disgusting experience!! Awful and horrible , is least to say.

Bertucci's - Woburn
Geantwortet: 23. September 2019

Thank you for taking the time to write this review as our customer’s feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future. Thank you again for reaching out to us.

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vipMaryD
Neuengland
35 Bewertungen
Besucht am 14. September 2019
Gesamt3Essen5Service1Ambiente3

We come to this Bertucci's often. The service on this occasion was absolutely terrible from waiting for a drink to getting our order. One member of our party finally got her order, but waited until the other person at the table was served at least 10 minutes later. Of course, her dinner was cold by then!

Bertucci's - Woburn
Geantwortet: 16. September 2019

Hello, Mary. Thank you for taking the time to write this review as our customer’s feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future. Thank you again for reaching out to us.

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CW
CarolW
Neuengland
5 Bewertungen
Besucht am 8. September 2019
Gesamt4Essen4Service5Ambiente5

Hadn't been there in over a year. Was able to make a reservation. We were seated immediately. Menu has changed naturally, but we found what we wanted. My dining companions both ordered the fettucini alfredo with chicken, which they both said was delicious. I ordered pizza, which was cold and under cooked. Didn't complain. I could have sent it back, but there was always the chance of it ending up burnt. All three of us took our leftovers home. My pizza was great reheated and the fettucini was just as good as if it was served at the restaurant.
Would definitely go back to give it a try again.

Bertucci's - Woburn
Geantwortet: 11. September 2019

We are happy to hear how much you enjoy dining with us at Bertucci's! We'll be sure to share your feedback with our team. We look forward to welcoming you back again soon!

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1
vip1010203
Neuengland
75 Bewertungen
Besucht am 24. August 2019
Gesamt4Essen4Service4Ambiente4

Disappointed tat the Lobster & Shrimp Rossini has been discontinued.

Bertucci's - Woburn
Geantwortet: 28. August 2019

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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R
Ruchig
Neuengland
24 Bewertungen
Besucht am 17. August 2019
Gesamt1Essen1Service1Ambiente1

Horrible service

Bertucci's - Woburn
Geantwortet: 10. Oktober 2019

We are sorry to hear you had an unsatisfactory experience and value your feedback. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

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l
viplisap
Neuengland
31 Bewertungen
Besucht am 13. August 2019
Gesamt3Essen3Service4Ambiente4

We ordered a lg cheese pizza and to our surprise we got a free lg cheese to take home. Although my aunt ordered a tomato soup that was toooo salty to eat. The waitress offered us another soup of her choice or even a take home soup but my aunt did decline. Either way the waitress was awfully nice and accommodating.

Bertucci's - Woburn
Geantwortet: 16. August 2019

Thank you, LIsa. We appreciate you sharing such wonderful feedback about our team! We look forward to serving you again soon!

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OT
vipOpenTable-Gast
Neuengland
74 Bewertungen
Besucht am 9. August 2019
Gesamt3Essen5Service1Ambiente4

Love Bertuccis and have for years...came here for lunch today and the food was great but the service was the really the worst I have had in over 15-20 years of coming to Bertuccis.

Our server was very uninformed about the menu and beverages. She prioritized clearing empty tables over service and had to come back to ask if rose wine was red or pink.

When the rose came, it tasted like white wine with campari in it, and I am not kidding that I think it was, since our server didn't know what rose was to begin with and campari with white wine is what it tasted like to my alcohol loving palate. My partner did not say anything as she likes campari...

All of our food came out at the same time as well. Bertuccis platter, salad, and menucci pizzas were put on the table within 2-3 min of each other. We felt rushed in and out overall and and our food got cold since there was so much set out at once.

There should be server assistants or a manager helping out so these things do not happen...Not impressed and we will drive a bit further away next time to go to another bertuccis location since we love the food and concept overall.

Bertucci's - Woburn
Geantwortet: 12. August 2019

Our service should have been much better than what you received. Please know that we will address this with our team and will do our best to make this an isolated experience. Thank you for taking the time to leave us your feedback!

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JA
JuliAG
1 Bewertung
Besucht am 2. August 2019
Gesamt4Essen3Service4Ambiente3

It Was basic American Italian chain food. It was ok. Pizza was burnt we sent it back and was credited without an issue! After we each ate a slice. The waiter was efficient and friendly so it was was fine.

Bertucci's - Woburn
Geantwortet: 6. August 2019

Thank you for taking the time to share your feedback. We look forward to serving you again soon!

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MD
vipMaryD
Neuengland
35 Bewertungen
Besucht am 16. Juli 2019
Gesamt5Essen5Service5Ambiente5

The person who sat us was friendly and efficient. Our waitress was amazing and seemed to know what we needed before we even asked for it (ex: butter with rolls in addition to oil, etc.).

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KK
KevinK
1 Bewertung
Besucht am 16. Juli 2019
Gesamt3Essen3Service3Ambiente2

Manager was cold and unfriendly. We were staying at a hotel and had a coupon. We forgot the coupon but hoped he would honor it. He insisted we go back to the hotel to get it even after I showed him our room key from the local hotel where they left the coupons. I opted not to as the kids were hungry. The waitress was very nice.

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MA
MAUREENO
Neuengland
2 Bewertungen
Besucht am 13. Juli 2019
Gesamt5Essen5Service5Ambiente5

Excellent service and excellent food. Lola is an excellent server and very personable.

Bertucci's - Woburn
Geantwortet: 17. Juli 2019

Thank you, Maureeno, for the great review! We strive to provide great food and world class service, so we're happy to see that reflected on your visit! We hope to see you again soon!

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RR
RickR
1 Bewertung
Besucht am 22. Juni 2019
Gesamt3Essen3Service4Ambiente4

My entre, rissoto with mushrooms and proscuitto was tasty, but all the same. I would like some other colors and tastes to come through. I would not order this again.
Overall, our dinner was over-priced for the quality of cooking.

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SA
vipStephenA
Neuengland
8 Bewertungen
Besucht am 16. Juni 2019
Gesamt5Essen5Service3Ambiente3

Food was excellent. Service was spotty. All in a nice place for a pizza and a glass of wine

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1
vip1010203
Neuengland
75 Bewertungen
Besucht am 15. Juni 2019
Gesamt3Essen3Service2Ambiente3

The meal was very good but the house wine we ordered was greatly overpriced. I did not know the price until I received the check. That was an unpleasant surprise..

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1
vip1010203
Neuengland
75 Bewertungen
Besucht am 18. Mai 2019
Gesamt4Essen4Service3Ambiente3

Each time I’m at that restaurant I have found ladies room to be well below acceptable standards

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s
sueb
Neuengland
2 Bewertungen
Besucht am 21. April 2019
Gesamt5Essen5Service5Ambiente5

Easter / Birthday family celebration

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TD
TomD
Neuengland
2 Bewertungen
Besucht am 17. April 2019
Gesamt5Essen5Service5Ambiente5

Good food. Great waitress. Overall, great experience.

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OT
OpenTable-Gast
Neuengland
1 Bewertung
Besucht am 6. April 2019
Gesamt2Essen1Service2Ambiente2

I thought the service and food on Saturday was below par. We had trouble getting our waitresses' attention a number of times and we also had an issue with our food with our pasta being overcooked and watery.

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LM
LouM
Neuengland
6 Bewertungen
Besucht am 6. April 2019
Gesamt5Essen4Service5Ambiente4

The food was very good, I’m gluten free and there options worked fro me, cauliflower pizza crust was very good.
Our waitress was outstanding, she had to work with 3 kids under 5.
We will go back

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m
vipmesaga
Neuengland
13 Bewertungen
Besucht am 31. März 2019
Gesamt4Essen3Service4Ambiente4

Lasagna wad served in a round, shallow, casserole dish. Bottom layer was burnt and stuck to the dish. It had to be chiseled off. Shrimp Rossini was a little spicyer than in the past.

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LG
LynnG
1 Bewertung
Besucht am 26. März 2019
Gesamt4Essen4Service2Ambiente3

I met a friend at 1:30 for a late lunch. There were only about 6 occupied tables, but we waited over 20 minutes before someone took our order which was problematic since I had to return to work within 1.5 hours. Service is always fast when it's busy, I don't know what happened this time.

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FAQ

Bertucci's - Woburn bietet Lieferungen in Partnerschaft mit Postmates und Uber Eats an. Bertucci's - Woburn bietet auch Takeaways an, die Sie telefonisch beim Restaurant bestellen können: (781) 933-1440.

Bertucci's - Woburn wird von 60 OpenTable‑Gästen mit 3.8 Sternen bewertet.

Ja, Sie können üblicherweise in diesem Restaurant reservieren, indem Sie auf OpenTable Datum, Uhrzeit und Personenzahl wählen. Aufgrund lokaler Einschränkungen nimmt dieses Restaurant derzeit möglicherweise keine Reservierungen entgegen.