Blue Cat Steak & Wine Bar
Our server did not seem qualified to do the job. Our meal was rushed. By 8 pm we were the last table in the restaurant (3 total the entire night). By 745 the waitress and another woman not quite sure of her job began making themselves cocktails. We paid the rushed check, corked our $150 bottle of wine and moved on. Food was ok wine was good but the servers unprofessional approach ruined the evening.
Rudest "service" I have ever encountered. Spend your money somewhere else. We weren’t even served water or menus after sitting there for 20 minutes so we got up and left, no harm done. Despite this, they saw fit to charge me $20/head for 8 people ($160). I am disputing the charge but wanted to let people know to avoid these rude owners at all costs
Poor service only one person waiting tables,bar tending and busing. Great location and nice jazz, but it they don’t get there act together they will be just another forgotten restaurant and something new will take its place.
Our experience was, unfortunately, disappointing. I came here with my wife the day after Valentines as we had other commitments on Valentines day proper. The restaurant was nearly empty. You would think that would get us fast service but, we spent quite a bit of time waiting for mediocre food.
Our appetizer plates were coated in grease on both sides. They actually left stains on the table cloth. These were taken away by our waiter with an apology but, he never replaced them with clean plates. And, it took 20 min to get a cup of coffee that we ordered as we were seated. Our actual appetizer, a cheese plate and Caesar salad took over 30 min to arrive and only after we asked for them. The cheese plate was fine but, the Caesar salad wasn't tossed well in dressing.
The main course took another 20 min to arrive. The food was ok but, nothing particularly special. For the price we paid for the dishes, we were just expecting a bit more.
For the more nit pick items. The place was cozy but a bit dated. The lights kept dimming at random intervals for a min or two, then would come back up to regular brightness. The bathrooms were relatively clean but lacked toilet paper and any way to dry your hands.
Overall, it was just a big miss. With poor service, lack luster facilities, and average food, we won't be coming back. It's too bad, I wanted to like the place.
My husband and I traveled from out of town to have a nice Valentine's Day dinner in Burlington. We made a reservation for 9 pm. We weren't seated for almost a half hour. There was only one waiter on staff, and people who walked in after us were seated first. People were leaving the restaurant without eating because the service was extremely slow. We eventually finished our dinner around 11 pm. My dish was not prepared as described, and my husband's mashed potato was cold. Definitely not worth the price. Seems like an amateur move to only have one waiter on what I assume is one of their busiest nights of the year. What was most annoying is that the staff wasn't upfront about the wait. They kept people waiting with no explanation. Very unprofessional. It feels like we wasted a lot of $$$ on mediocre food and a hotel room for nothing. Definitely not going back, and telling our friends not to go, especially if it's for a special occasion. I don't usually give harsh reviews, but this experience was terrible.
It saddens me to have to right this review..... I've been to Blue Cat several times and have always had a positive experience.......but
made reservations for 8 p.m. on Friday, February 14th Valentine's Day. Server sat us at a nice cozy table but then our server
1. did not bring us water until several minutes later
2. maybe 10-15 minutes in, took our order for wine
3 but did not bring us our wine until another 20 minutes had passed
4. we ordered our appetizer and two main dishes by around 8:30. server said would bring us some hummus and crackers.
5. from 8:30 we never got any hummus and neither the server or manager even checked in on us to apologize or give us any warning that things were backed up.
6. at 9:15 I also asked if any of our food was actually being prepped/cooked then in which case we would have stayed. However, none of our food was in the process of being made so we settled our bill for the two glasses of wine and left.
7. FWIW, the couple next to us came at 7 and they did not get their main dishes until 9...
So that's my review.... Usually I've had a pleasant experience there. Yes, it was a busy night but what saddens me most is that the manager and server never checked in on us, never explained the situation, did not even bother to comp us the two glasses or take a percentage off, etc.
Atmosphere’s relaxing, food’s amazing, and Ryan’s an excellent waiter.
How bad was it? let me count the ways:
1- No free parking as advertised
2-My Martini came with unidentified black specs
3-Dinner took more than an hour to be served
4- My food tasted like warmed over cardboard.
5- Service was almost non existant,
10 people walked out while we were there after waiting 10 minutes. No one came over to take their orders.
Overall the food was great. It’s a nice hidden gem. However, the service was ungodly slow. The appetizers alone took 45-1 hour. The main meal arrive 30 minutes later. We sipped 3 1/2 glass of wine before we got our dinner. I would not recommended if you can’t handle to lengthy wait.
The ambience of the place is perfect for a quiet "date night"; it's a very small place, so you definitely get a "crammed in there feeling" so I was thankful that no one was seated near us. Our waiter was very engaging and we enjoyed having him as our server. However, our salads were just sad; I had the warm beet salad and it had maybe 6 small pieces of beets, a couple of leaves of lettuce and some goat cheese (they ran out of the mandarin orange slices). Others at our table ordered the Caesar salad and it was ridiculous - hardly any dressing on the 4 pieces of lettuce and maybe 3 croutons? Our favorite meal at the Blue Cat is the filet Mignon, so that is what I ordered. Everyone else ordered the N.Y. Sirloin. The filet is advertised as 6 ounces - no way was that more than 4 ounces. Literally finished it in 3 bites. The side of vegetables was two small broccoli stalks and three cut pieces of carrots. I had the sweet potato - it was awesome, others had the garlic mashed - highly recommended. My husband and friends were very happy with their sirloin... that was done perfect. Our server didn't come back very often to ask if we wanted more to drink, so thankfully we had a bottle of water at the table. It took a very long time to get the hummus and pita bread, then longer for the salads to show up. It's not a "cheap" restaurant for the area, and it is our favorite spot in Burlington. Quite honestly, it was the first time I was not impressed when I left the restaurant. A couple of tweaks and the place could be as cherished as it once was!
Weeknight dining was quiet and delicious. Enjoyed my alone time savoring a tasty mushroom soup followed by a perfect medium rare by strip steak. Would have had dessert, but was full. Very good Meritage blend by the glass. The staff was very friendly.
Awesome service from Alex. Great food. Relaxed cozy atmosphere. Will definitely return. Great place to spend a quiet dinner with someone special.
The waitress was very good but she appeared to be the only one as well as serving as bartender, so things were quite slow. We haven't found Blue Cat to be so slow in the past... Time to hire more staff!
This stunningly romantic restaurant is best known for its steak and wine. We've been coming here for a dozen years - one less than it's been open. It is literally a destination restaurant for us, since coming here is a big reason we take the drive from Boston up to Burlington.
I had the rack of lamb, and it was memorable.
When time came for desert, I wanted the apple pie, but my wife wanted the chocolate cake. I stated that since she was always right, we must get the flourless chocolate cake. The waiter returned with half-portions of both, "compliment of the chef".
It isn't often that a restaurant is worth a three hour drive. This one is.
We made reservations for a birthday dinner. The restaurant was quiet at the beginning but it got better as the night went on. It was a bit tight quarters for the table but the service was thoughtful and the food outstanding. We enjoyed the wine as well! They were out of some key steak cuts like the filet mignon and the lamb rack.
The food the drinks and the staff was amazing!!!
I can’t wait to go back!!
We were early for our reservation but they were able to accommodate us within minutes. Great little place
Food was excellent and servers were attentive and polite. However they had been very behind and tables around us had been waiting hours for their food. Our food was slow to come out, but reasonable. It was a bit distracting how unhappy the tables around us were. So it seems they need to figure out how to better handle a busy night or scale back on their reservations. I would recommend going on a weeknight not weekend or later in the evening to ensure you don't have a long wait. But again, food is really delicious, server went out of his way to be nice - so overall a good experience.
This is one of the best kept secrets in the city. Romantic, quiet and amazing food. The wait staff go above and beyond to make the dining experience perfection.
Unfortunately, everything you read on OpenTable reviews about slow service and cold food is true. We really wanted this restaurant to be great because the ambiance was nice and the menu looked great but unfortunately the restaurant did not deliver.
It was a lovely anniversary dinner!
Excellent food. Restaurant was shorthanded, but bartender did a magnificent job doing the work of three.
This was out first visit to the restaurant. It’s very cozy and intimate. Unfortunately the service was slow but the bartender/host/server did the best that he could. We learned that 2 staff members had called out sick leaving just him. Everyone in the restaurant made the best of it despite the circumstances. We decided we would go again and bring friends!
Birthday dinner for my husband. It was fantastic.
Lovely place to have a meal. Nice varied menu with many local options. Nice wine and cocktail menu.
We were on vacation in Burlington when we came upon this steakhouse. The first night we made the reservation we were unable to keep it as we could not find the restaurant. The next day we drove around during daylight and found it. Very difficult to find. It is behind another building through a parking lot. We were seated right away by our server. Unfortunately the young man was also the bartender, the waiter, the busser and delivered the food. Ridiculous for a restaurant to have one person do this for all the tables involved. There had to be 30 people eating there. We ordered our food at 7 o’clock. We receive no food at all until 802! My 6 ounce filet mignon was barely 4 ounces at best. My husband’s steak was ordered medium well. It came rare. So of course it was sent back. By this time I was done eating my meal and his meal just arrived. We noticed that three other couples had problems with their food order and also the bill. This is totally unacceptable. Would not recommend this restaurant to anyone!
We had a emergency and we were unable to keep our reservation, however I received an incredibly rude and inappropriate message from an employee stating that we “f#%^*d them over”. This is a testament to the type of establishment this is and I would recommend folks to STAY away. A place that falls apart when one small reservation doesn’t show up....
This was my third time there and it seems to have gotten worse each time. The service for the food was a little slow and the mussel appetizer was overcooked. The piece of steak I ordered was small but tasty.
Great service great food
We had a disappointing experience. My 84 year old mother was looking forward to the rack of lamb one of their signature dishes. We were the second couple in the restaurant. When her lamb arrived the bones were burnt and stubs so that it made it very hard for her to cut and eat. The lamb looked liked the chef put it under the broiler, burnt the ribs, scrapped off the 2/3rd of the rib that was burnt and gave her the rest. The lamb was ok but sort of bland. We mentioned the burnt ribs to the waitress who made light of it.
The beat salad, wines and duck were delicious.
On the fence if we'd refer this restaurant to others.
Lovely, private and quiet dinner with an authentic French bistro flair
Very cranky waitress! Could not wait to leave
The service was slow and a our server was abrupt. However, the food was very good. The wine section was rather small for a wine bar.
The food was okay; that wasn't the problem. The problem was that the service was incredibly slow, and the wait staff seemed completely unconcerned. It took over an hour for the salad to come out and over an hour and a half for the entrees to come out. We had wanted coffee and dessert, but didn't want to risk getting stuck for another hour or longer, so we left and found someplace else for dessert.
I took 90 minutes for our entrees to come and the steaks were cold and tough. Not great for a steakhouse.
Our food and wine were excellent! We both had the filet and it was outstanding. Our dessert was delicious also. They made a fuss over my birthday. It’s hard to find the restaurant but it’s a really cute place once you are there. Very quiet, elegant, romantic! Our waitress was sweet and attentive.
The Blue Cat is very intimate, maybe seats about 30 people. Dinner was fantastic, and the interior was very pleasing. Service was wonderful with our server Ryan being very attentive. A definite must if in the Burlington area.
We just love the blue cat. Being from charleston sc having great experiences this was simply just as good. My family had never been there so it was a nice experience for the locals. I have been here twice and both times was top notch. I was bummed that the rack of lamb was not available but the steaks were fantastic, wine perfect, blueberry pie was a perfect finish.
Thank you see you again soon.