Buffalo Wild Wings - Savoy
We requested a spot for 5 people and noted we needed a booth. When we got there a couple walked in same time as us and gave them their information. When the woman got to us we told her we has a reservation that noted we needed a booth. They sat the couple at the booth and took us to a table. I told her we needed a booth and was told we would need to wait 15 to 30min. I told her we would not be waiting since my little ones really needed the booth. The lady was rude and the man that appeared to be the manager was just as bad as we were leaving they were laughing at the situation. This is not the first bad experience here, last time they brought the appetizers out after the meal and food was overcooked. Will not be going back to this one.
Food didn't come out in a timely fashion. Server didn't clarify order so that items were not correct. Had to send food back for correction. Never saw a manager - or at least they now blend in with the servers!
My chicken wrap was too dry. Everything else was good
This is a great spot for a casual meal. All sporting events are on and they have tablets for kids to use.
Even though they were not overly busy, the service was very slow. It took 20 min for wings and another 25 min for the meal
Always enjoy coming here.