Burger & Lobster - Bryant Park

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1. JQ

   JeromeQ

   Hongkong

   10 Bewertungen

   3.0

   10 Bewertungen

   Besucht am 18. April 2022

   overall3food3service4ambience4

   Gutes Konzept…aber leider geschmacklich nicht das Highlight gewesen - alles etwas zu wenig gewürzt und zu wenig “Liebe”…vielleicht nur Pech gehabt…aber eben schade.

   Burger & Lobster - Bryant ParkGeantwortet: 19. April 2022Hi Jerome, Thank You for your review and feedback. We take pride in our ability to create an experience and it sounds as though we may have missed the mark on your visit. If there is anything you would like to discuss further, please feel free to reach out to me directly.

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2. OT

   OpenTable Diner

   Raum New York

   2 Bewertungen

   2.0

   2 Bewertungen

   Vor 2 Tagen besucht

   overall2food1service1ambience3

   Food was bland. Service was awful. Took about an hour to get two cold entrees (salad and lobster roll). This place just seems off. Drinks were the best part. Tasted good and not a huge ripoff. Lobster roll was tiny, bland and a lot of bread.

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3. M

   Michael

   Raum New York

   11 Bewertungen

   VIP
   2.0

   11 Bewertungen

   Vor 2 Tagen besucht

   overall2food3service2ambience3

   It was average at best and could be better. Not sure I will return.

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4. OT

   OpenTable Diner

   Raum New York

   2 Bewertungen

   5.0

   2 Bewertungen

   Vor 3 Tagen besucht

   overall5food5service5ambience5

   Today was my birthday and I feel so bad because I don’t remember my servers name but she was the only female on shift 8/10 at 11:30am and SHE WAS AMAZING…..the entire staff made my day! I have been before and each time is always better than the last! Relocated and I must say it is nice to be back home and to one of my favorite restaurants! Thank you everyone…food was awesome!

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5. OT

   OpenTable Diner

   Raum New York

   1 Bewertung

   1.0

   1 Bewertung

   Vor 3 Tagen besucht

   overall1food1service1ambience1

   We arrived at the restaurant at 9:43pm and the doors were locked. A male came to the door and let us know that the restaurant was closing at 10pm and they could not seat us even though we have a confirmed reservation for 945pm. I also received a text at 9:20pm to confirm that we were on our way and that our table was ready. The “manager” said it’s a issue that they have been trying to fix and he could not accommodate us. I told him there were so many ways for them to reach out to us to cancel or just cancel the reservation itself. The manager shrugged his shoulders. We then asked if take out would be an option since we came over and hour away and he told us no and locked the door. The hours posted on their door says they close at 11pm.

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6. NY

   NYCvisitor

   Pittsburgh

   1 Bewertung

   5.0

   1 Bewertung

   Vor 4 Tagen besucht

   overall5food5service5ambience5

   Good food good service great place to meet friends

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7. d

   donnascuisine

   Raum New York

   3 Bewertungen

   4.0

   3 Bewertungen

   Vor 5 Tagen besucht

   overall4food5service4ambience4

   Fantastic setting. The food portions are generous and taste delicious

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8. S

   Stickybuns1

   Raum New York

   7 Bewertungen

   5.0

   7 Bewertungen

   Vor 5 Tagen besucht

   overall5food5service5ambience5

   -great service, reasonable prices and delicious food l

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9. A

   Anne

   Toronto

   63 Bewertungen

   VIP
   4.0

   63 Bewertungen

   Vor 6 Tagen besucht

   overall4food4service3ambience5

   Burger was undercooked. Lobster was really good. Very Kool place but felt rushed by server. I would still come back and recommend!

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10. OT

    OpenTable Diner

    Raum New York

    1 Bewertung

    5.0

    1 Bewertung

    Vor 6 Tagen besucht

    overall5food5service5ambience5

    Po' boy fantastic

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11. f

    foodie

    Chicago

    9 Bewertungen

    VIP
    5.0

    9 Bewertungen

    Vor 6 Tagen besucht

    overall5food5service4ambience5

    Excellent food.

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12. ZW

    ZiggyWStardust

    Raum New York

    78 Bewertungen

    VIP
    2.0

    78 Bewertungen

    Vor 7 Tagen besucht

    overall2food3service2ambience2

    The food is good, the atmosphere is not. Service is slow, it is very noisy, dining room is quite crowded. I would not go back.

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13. D

    Dale

    Raum New York

    10 Bewertungen

    VIP
    5.0

    10 Bewertungen

    Besucht am 5. August 2022

    overall5food5service5ambience5

    Nice burger, would go again.

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14. T

    Tronsgal

    Las Vegas

    4 Bewertungen

    4.0

    4 Bewertungen

    Besucht am 4. August 2022

    overall4food5service4ambience5

    My birthday

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15. S

    Shortynyc

    Raum New York

    17 Bewertungen

    5.0

    17 Bewertungen

    Besucht am 4. August 2022

    overall5food5service5ambience5

    Menu was more extensive at the location than what's on the website. Venue is spacious and the ambiance was good. Lobster roll comes with fries or salad at $25 which is average in NYC. Hibiscus Passionfruit tea was deliciously refreshing!

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16. OT

    OpenTable Diner

    Las Vegas

    2 Bewertungen

    5.0

    2 Bewertungen

    Besucht am 31. Juli 2022

    overall5food5service5ambience5

    Girls night out! Had a blast

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17. PS

    PatrickS

    Neuengland

    1 Bewertung

    2.0

    1 Bewertung

    Besucht am 30. Juli 2022

    overall2food1service1ambience3

    We have been here many times before and had good experiences. Solid food and service, we usually sit at the bar. This time we sat in the restaurant and did not have a good experience. Three of our burgers needed to be sent back because they were cold. They did bring us new ones, but we had to wait while we saw several other burgers go out before us. The Lobster mac and cheese had very little lobster in it. I understand it won't be loaded but there was really very little in the portion that we received. Then when our bill came there were no deductions. Unfortunately, that was our last trip to Burger and Lobster, there are just so many other great options in the city.

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18. OT

    OpenTable Diner

    Atlantic City

    6 Bewertungen

    5.0

    6 Bewertungen

    Besucht am 30. Juli 2022

    overall5food5service5ambience5

    Overall, customer service was outstanding and food excellent!!! Love it!

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19. f

    flipfloppy

    Tokio

    22 Bewertungen

    4.0

    22 Bewertungen

    Besucht am 30. Juli 2022

    overall4food5service5ambience4

    担当の方におすすめを伺って、それをオーダーしました。シーザーサラダは新鮮でシャキシャキしており、ロブスターベネディクトも卵の濃厚さが美味しかったです。

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20. JP

    JeriP

    Raum New York

    1 Bewertung

    4.0

    1 Bewertung

    Besucht am 30. Juli 2022

    overall4food4service4ambience4

    Good food but a little salty and very slow food coming out of the kitchen. Service was good, very knowledgeable about the menu. Looks very pretty outside my husband described as a fancy restaurant . However inside was nice , casual environment nice music. Unfortunately we we’re seated near a very dusty structure in a tight corner. Did ask to be moved but they didn’t I’ll try again during lunch as dinner was expensive.

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21. OT

    OpenTable Diner

    Raum New York

    1 Bewertung

    5.0

    1 Bewertung

    Besucht am 28. Juli 2022

    overall5food5service5ambience5

    Very lousy but the food was good 👍.

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22. J

    Jenny

    Philadelphia

    4 Bewertungen

    5.0

    4 Bewertungen

    Besucht am 27. Juli 2022

    overall5food5service4ambience5

    It was a very cool space with the lobster and burger themes. The food was good especially the lemon garlic butter with the lobster. The finished plates were cleared slowly but overall a great experience!

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23. NE

    NiketaE

    Raum New York

    4 Bewertungen

    5.0

    4 Bewertungen

    Besucht am 27. Juli 2022

    overall5food5service5ambience5

    Great experience, good food & service.

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24. SS

    SydneyS

    Greensboro

    3 Bewertungen

    1.0

    3 Bewertungen

    Besucht am 26. Juli 2022

    overall1food4service1ambience2

    Service was poor. Waitress paid no attention to our table although we sat right next to the register. Reservation was for 7pm, didn’t order until 7:30, got our food at 8:20, and we’re still waiting for dessert by 9:20.

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25. p

    paolop

    London

    1 Bewertung

    5.0

    1 Bewertung

    Besucht am 26. Juli 2022

    overall5food5service5ambience5

    It’a cool, very good food. Lobster is fantastic. Good the burger

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26. OT

    OpenTable Diner

    Raum New York

    2 Bewertungen

    5.0

    2 Bewertungen

    Besucht am 24. Juli 2022

    overall5food5service5ambience4

    Delicious Lobster Roll, very good service, enjoyable music but a little too loud, nice atmosphere!

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27. OT

    OpenTable Diner

    Raum New York

    1 Bewertung

    5.0

    1 Bewertung

    Besucht am 23. Juli 2022

    overall5food5service5ambience5

    My husband birthday early dinner before going to a broadway show. Food was delicious. Service very good.

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28. L

    Lily

    Philadelphia

    11 Bewertungen

    5.0

    11 Bewertungen

    Besucht am 23. Juli 2022

    overall5food4service5ambience5

    This is my go to place when I’m in NYC to see a show. Love their lobster rolls! This visit was delicious, but not as much lobster in the roll as other times.

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29. NH

    NicoleH

    Philadelphia

    10 Bewertungen

    2.0

    10 Bewertungen

    Besucht am 23. Juli 2022

    overall2food4service1ambience4

    My husband and I live in PA and travel to NYC for weekend getaways about 4 times a year, Burger and Lobster is always a go to because the food is good! However the service anymore is making us question ever going again we have spent a ton of money here over the years and to have such horrible service is quite ridiculous. We were seated and waited 20 minutes before a server even came to our table we ordered drinks and our food and within 30 seconds my husband’s lobster roll shows up, we didn’t even have a drink yet. I said to the guy this has to be a mistake and he says “nope” we proceeded to then wait for drinks and another 15 minutes for the rest of our food! Quite frustrating!

    Burger & Lobster - Bryant ParkGeantwortet: 25. Juli 2022Apologies for the missteps along the way. Trust that we take all feedback seriously and make necessary adjustments to ensure we seamless experience for all. Thank you for taking the time to share some helpful feedback!

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30. JG

    JohnG

    1 Bewertung

    4.0

    1 Bewertung

    Besucht am 22. Juli 2022

    overall4food4service5ambience4

    Tables were not large enough for two ‘BnL for two’.

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31. OT

    OpenTable Diner

    Cancún

    3 Bewertungen

    5.0

    3 Bewertungen

    Besucht am 20. Juli 2022

    overall5food5service5ambience5

    Excelente comida y gran servicio

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32. ML

    ML189

    Philadelphia

    28 Bewertungen

    5.0

    28 Bewertungen

    Besucht am 20. Juli 2022

    overall5food5service5ambience5

    I had reservations, asking for a quiet corner. And they did bring me to a nice corner table. Everything was great. Had the lobster combo, loving it! Will come back for burger soon!

    Burger & Lobster - Bryant ParkGeantwortet: 25. Juli 2022Thank you!

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33. KM

    KristiM

    Hawaii

    1 Bewertung

    4.0

    1 Bewertung

    Besucht am 19. Juli 2022

    overall4food4service3ambience3

    The food was good as they offered a pre fix meal for $40/$45 for a whole lobster during restaurant week. It came with salad and dessert. Service was super slow even to get water. Our poor waiter seemed like he had to cover one whole section.

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34. OT

    OpenTable Diner

    San Francisco

    2 Bewertungen

    4.0

    2 Bewertungen

    Besucht am 19. Juli 2022

    overall4food4service4ambience5

    Food was good but ambience was too noisy

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35. J

    Jason

    1 Bewertung

    5.0

    1 Bewertung

    Besucht am 19. Juli 2022

    overall5food5service5ambience5

    Outstanding food atmosphere wait staff Overall amazing expierence

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36. MN

    MiniN

    Chicago

    1 Bewertung

    4.0

    1 Bewertung

    Besucht am 19. Juli 2022

    overall4food5service4ambience4

    Amazing food!

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37. AM

    AlmaM

    Raum New York

    1 Bewertung

    5.0

    1 Bewertung

    Besucht am 19. Juli 2022

    overall5food5service5ambience5

    Had the Lobster roll with butter, good portion and it was great. Sat promptly, service was good. Loved it.

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38. RM

    RaphaelM

    1 Bewertung

    3.0

    1 Bewertung

    Besucht am 19. Juli 2022

    overall3food4service3ambience3

    Kind of desorganized service. A bit long. Food was ok.

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39. MN

    MeganN

    Raum New York

    1 Bewertung

    5.0

    1 Bewertung

    Besucht am 17. Juli 2022

    overall5food5service5ambience4

    Will definitely go back. Great food and great service.

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40. OT

    OpenTable Diner

    Miami - Dade

    1 Bewertung

    1.0

    1 Bewertung

    Besucht am 16. Juli 2022

    overall1food1service1ambience1

    Food and service was less than satisfactory. It was our first time there. Cold food that came out super late and I ordered something with crab meat and it didn't have any crab meat

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