Cafe 21 at Fenwick
Excellent afternoon champagne tea, the staff were very accommodating and polite - faultless!
Ran out of desserts got one 3 times lucky. Staff friendly.
Went on really busy day took that into consideration had afternoon tea for two bread on sandwiches dry scones were delicious otherwise score would have been lower
Cafe 21 is such a nice change from usual department store restaurants but it’s starting to look a little tired inside. Also, coffee orders take ages! Maybe it was just very busy on this day. Thai Prawn curry well worth a try.
2.00 weekday booking. It was heaving (2 weeks before Christmas). They could not find the booking but seated us straight away anyway. Tables huddled close together.
Service was excellent. Drinks as soon as we were seated and food came promptly. Turkey dinner and pork belly both very good.
Service was not fantastic. Some of the food did not arrive we had to ask the waiter. We were told the fryer had gone off and should have been notified we were not. The noise level was pretty high it felt like a school canteen. A service charge was automatically added which should have been at the discretion of the customer. First course was lovely main course was rather mediocre and could be prepared at home.
Staff were brilliant and very accommodating
Th food was satisfactory although a bit overpriced considering the basic surroundings and all 6 of us found something suitable. The staff were absolutely 1st class and could not have been more helpful and caring. We are all aged 70+. We thought the cafe was a bit more like a diner rather than the comfortable eating place we had expected. It was extremely noisy and quite uncomfortable on the ears of those wearing hearing aids. Our main problem was with the optional 10% service charge which is a practice which we all abhor. We chose not to pay this but left a good tip for the waitresses which is probably claimed by management anyway. I don't think we would return any time soon
Champagne Afternoon Tea
Immediately seated, fast service, delicious food and amazing desert which was a Rose Choux bun. Very unusual and I was pleased with my selection which was beautiful to look at. Staff were very professional and I will definitely visit again.
Food was lovely I had the green curry which was spicy not and tasted delicious
This was a great choice. We all had a different dish- some from the day’s menu and some from the main menu and everything was judged delicious,. Puddings fab but a little more meringue in the Erin mess would have been welcome