Captain Americas - Cork
Waiting time for food was a 45 minutes I thought was excessive
The waitresses were under severe pressure food was very nice
Great service warm and welcoming great for Sunday family lunch
I dined at Captain America's, Cork, on the 14th of February and my overall experience was good. However, I have one complaint to make. I have severe food allergies (to nuts, eggs and fish) and made these allergies aware to the waitress that took our order, who was very professional and dealt with this situation very well, this critic is no reflection of her service. I asked for a sharing starter of nachos and I then asked for the margarita pizza, which according to your allergn booklet, only contained gluten and milk. I was then informed, after having my order taken and had been in the restaurant for about 20 minutes, that the margarita pizza actually contained egg and had a trace of nuts. None of this was stated in your allergn booklet. I am very lucky that I asked the waitress, which again this is no reflection on her, she was excellent, to just let the kitchen know that I had these allergies in general and that the kitchen were incredibly thorough in their practises, because I could have been served a pizza containing egg, without knowing that it contained egg and would have gone into anaphylactic shock. I generally don't leave reviews or negative criticisms for any restaurant and I did genuinely enjoy my time in captain Americas, however it is just so important that these allergn booklets are up to date, as it could cost someone like me their lives. I checked multiple times that this pizza was okay for me to eat and according to your booklet, it was. I would just like to ask that you update your allergn booklets as soon as any changes come to your menu, it is so incredibly important for someone like me to have that peace of mind when dining out. Overall, my experience was lovely, but had I not made light of my allergies to the waitresses or kitchen staff, it might have ended terribly. Please just keep all allergn information updated. Thank you.
It was my first time in captain americas in years. We thought it would be a great place to take the kids for a 7th birthday. They live superhero’s... the staff were lovely. Very pleasant young people. The food was nice, not great. The prices were a bit on the high side for ok food. The interior needs to be redone badly. All woodwork needs repainting. The tatt needs to taken off the wall. Outdated sports people and bands that most young people prob never heard of. Can’t understand why they don’t capitalize on the name and do a superhero theme?! I dunno maybe it’s a copyright issue but it makes total sense. Kids & teens would love it especially. Regardless of the theme. The place needs a good spring cleaning!!!! My fajita was nice but I probably could make a nice one at home. Adults all happy enough... kids disappointed
The food there is amazing and prices are low, but service takes too long, the food comes quickly enough but if you need a waiter for anything they’re usually not around.
They always have excellent food, beer and cocktails, but it's expensive!
We went pre-panto. Kids Menu was good.
Pizza was lovely. Overall Enjoyable meal and experience.
Staff were very friendly and attentive without being annoying
Hi AnneD, I am very happy to see that you enjoyed your recent visit into our Cork branch and found our staff to be friendly & attentive. I'll be passing on this review to the team over the weekend. Hope you all enjoyed the panto on the date in question and look forward to having you back into the restaurant soon. Regards, Dave
Food was delicious. Our server was excellent, very friendly and helpful. No complaints whatsoever.
HI Ch4n741, Thank you so much for the 5 star rating. Always happy to hear great comments about our food & staff. I'll be passing on your review to our team over the weekend & I hope to have you back into the restaurant soon. Regards, Dave
Yes all good but thought kids pizza could be cooked a bit more
Fabulous value food and service great experience for the whole family would definitely recommend to friends and family and will revisit again
Very cold on the evening we went, décor very dated .
Staff were very helpful.
Amazing evening on 31st October with 4 adults and 7 kids. So accommodating and friendly to us all and obliging. Great place for dinner pre Dragons of Shandon festival parade. Fantastic food, value & range- Would highly recommend
Hi Paulina, Thank you for the 5 star review. I'm delighted you enjoyed your visit and found us friendly, the food fantastic and that you would highly recommend us. I hope the the rest of your evening at the Dragon of Shandon festival parade was an enjoyable one. Look forward to having you in with us again soon. Kind regards, Dave
Very good place , very comfortable. Took awhile to have our order taken. Food was okay , I had a plain burger with chips and a coke. Cost me €14 for that with a 20% student discount . Bit expensive for the meal but was still lovely :) had to ask a second time for a drink after ordering it earlier but to be fair they were up the walls due to jazz weekend
We really enjoyed the evening and would surely recommend to anyone. I would thou inform them of the 10% gratuity fee before they order, or at least before they pay. As this was a surprise to me and as the fee was almost €40 I think it is steep on a single paying customer.
Everyone did though live your restaurant and are looking forward to the next visit.
Hi AldrinO, I'm delighted to see you all enjoyed your evening and that you would recommend us to others. I do apologise that you were not informed of a gratuity fee on the night in question. OpenTable is a new platform we are in partnership with and we were unaware that the 10% charge is not highlighted when a large booking is made. Thank you for the feedback and we will be in touch with OpenTable to rectify the issue raised. Look forward to having you back into us again soon. Regards, Dave
Massive portions slapped onto plates. Whole place is a bit shabby. Very student vibe. Much prefer the Captain America’s in Dublin
The food was lovely but the waitress working there was very rude and made me feel very uncomfortable
Food was lovely except for the chips which were not good.
Reasonably priced food, good menu. Good cocktail list too. Service was fast and friendly.
Fab food and fab service! Will be returning soon 😊
Hi ToniP, Delighted you found both our food & service fab!! Look forward to you popping back into the restaurant soon. Regards, Dave
Would highly recommend food was outstanding staff very friendly and helpful we will definitely be back again 😀😀
Hi Deirdre, Delighted to see you enjoyed your visit & that you will definitely be back into us again. Thank you for your kind comments and I will pass on this review to both the head chef and our floor staff. Kind regards, Dave
Excellent value for money to be fair,although making cocktails can be very noisy...it didnt last long so we didnt mind...food was very nice..drinks too
Hi DoloresC, Thank you for taking the time to review us. Delighted that you found both the food and drinks very nice and excellent value for money. Apologies for the noisy cocktail making, soon to be a thing of the past with the introduction of our shiny new Slushy machines. Regards, Jon
Hi Anonymous :) Thank you for the great review, very happy to hear from another happy customer, hope to see you back in again soon. Kind Regards, Jon Greaves
Captain Americas was great. We were lucky it was quiet as they had no record of our booking from this site but we were still able to get a table. They said it is usually phone bookings. I would have been mad if they did not have space after booking as it was for a birthday.
Hi Vail, Thank you for the feedback, apologies for any confusion with regards to the booking not been noted. We are all still getting used to having a new booking procedure. Delighted to hear everything was great! look forward to having you back in with us as soon as possible. Kind Regards, Jon Greaves
Great family restaurant. The menu has something for everyone.
Hi HeatherG, Thank you for taking the time to give us your feedback. Delighted to hear that you had a great experience with us. Hope to have the family back in asap. Kind Regards, Jon Greaves
Very good food , and staff many thanks to all, food was cooked and bought out fast couldnt fault ye
Hi SamM, Thank you for taking the time to review us. Always nice to hear such lovely comments about the food and staff. Thanks again and hope to see you again soon. Kind Regards, Jon Greaves