Casa Brasil Portsmouth
Felt like the servers with the meat avoided us. The hot side dishes were not hot, and the veg was undercooked.
Lovely cocktails though, and a couple of the waiters and waitress were great.
We’ve been before and it was unreal but this time we weren’t happy.
Although we had a nice evening, improvements could definitely be made. We were showed to our table but given no explanation as it how it all worked and that the sides were delivered to the tables now. We were offered sausages before our drinks or side order was taken. I would have been much happier to have the accompaniments before the meat. Some of the plates weren't clean and service overall was pretty slow although the staff were very friendly.
We had wonderful service and such a brilliant time! Thank you so much! We were a table of 14 and at the beginning you guys mentioned you were understaffed but we didn’t even notice! Thank you for a lush night with the most friendliest staff and absolutely buzzing atmosphere!
Really enjoys lunch.
Great staff, good was really good and tasty. Would recommend.
Always have a great time there. Great food and great atmosphere.
We came as a group of 4 and have wanted to come for a couple of years now. Conveniently we came during the extended Sunday Happy hour which was an added bonus I would advise if you are watching your weight this is not the place to go. I was very surprised with the quality and quantity of the meat that was on offer constantly the choices of sides was also really good and the desserts really topped it off.
Lovely food and awesome service but it was so hot in the restaurant that I lost my appetite.
Great food but truly shocking service. Whilst we were eating our main course a waiter came over and announced that he would return for our dessert order in 5 minutes. This seemed a strange comment, but he disappeared before we could query it. When he returned he handed us our bill, as we tried to order desserts. I asked what was going on and he told me that there was a 2-hour limit at the table and we needed to leave to make room for their next guests. I stated that I had no knowledge of this limit as it wasn't mentioned at all during the booking process. He rolled his eyes, barked "yes it was" and glared at me. Have you ever experienced anything so rude in a restaurant? To ensure it wasn't my error I pulled out my phone, repeated the online booking process, and confirmed there was no mention of a time limit whatsoever. I had invited friends to eat with my son and I so was hugely embarrassed by this episode. The restaurant works on an all-you-can-eat basis, and we had eaten deliberately slowly to pace ourselves and enjoy the afternoon. We also had one dish that had not turned up at all, therefore I felt somewhat ripped off by the experience.
Despite booking via Open Table well in advance, we arrived to be seated on a very small table (4 diners) and a chair was hastily provided for the 4th person - however, this additional seat was in the middle of the walkway where staff were frequently needing to pass. This meant id have to move everytime they needed to get by. We requested to move to another table but were told they were all booked/in use (despite many of them clearly not being in use and the fact we also booked). The staff member then said "No, we're too busy to move you - but you WILL enjoy yourselves". The volume from customers was very loud, which obviously isn't the restaurants fault but it was chaotic and loud. After we insisted on being moved, a quieter, larger table was found and we were appreciative of this. The chips were overcooked and then left to go cold. The menu advertises 11 different meats on a sat night - all we were offered was steak, lamb, chicken legs, ham and sausage with the steak making a frequent appearance.
When we were first seated 4 different staff approached our table asking for our order, literally as one left the table they arrived in quick succession asking the same question immediately after the previous person. There was clearly no coordination on the restaurant floor. Of course they are busy and doing their best but there were ALOT of staff on shift, but all seemed to be frantically running about instead of any clear system.
All of the staff were nice but I have never felt so rushed and unwelcome as I have done here. I was disappointed as I have been to the Southampton branch many times and have had a totally different experience - there I felt welcomed and valued with a clear leader coordinating the service. It was because of my experience in soton that I booked this meal to treat my friend and I was just embarassed that I had subjected them to the awful experience. I paid "£109 something to feel rushed, stressed and eat some cold chips. AVOID
Superb staff, lovely food and atmosphere
First time at casa Brazil, very nice, perfect for fussy eater like myself as had good options
Food was disappointing for the money spent. Some of the meat was chewy and cold. Chips were cold when served. Cocktails were weak and watery
I came here for the first time and it did not disappoint. Service was so friendly and accommodating everything was great! Cannot wait to come back here
Went out for an evening meal for my dads birthday, and it is safe to say that Casa Brasil did not disappoint! The service was amazing and all the staff were so welcoming, entertaining and all round lovely people! I would highly recommend if you don’t mind somewhere busy and energetic!
Philippe was fantastic as always. Excellent food, STRONG drinks and fantastic atmosphere.
Wasn’t the greatest of evenings took my girlfriend out for her birthday got offered one drink the whole evening was ignored and didn’t even get the happy birthday
Great food, great service.
all round amazing would highly recommend .
Great food, sides and dessert. Slow service for the bill.
Nice food and good service, but only got two meat , we seamed to be at the end off the service
Lovely atmosphere and friendly staff. Food was delicious and well worth the money. Will definitely be returning soon!
It was my son's graduation and first time to eat it Casa Brasil. It didn't let us down. Food was great ... service was superb and what a lovely place to celebrate such a very special day. Highly recommended.
Great every time we go service above snd beyond always
Very bas service! Waiting for waitress 45min! We have booking for 19:45 and they start serving around 20:25 and 21:45 said is finished..
My family and I adore casa brasil!!!! The food is amazing, the waiters and waitresses are fantastic, so welcoming and attentive. We came 26/07/2021 and like to come as often as we can and always love it. Genuinely, it's the best restaurant ever, I dare say, in the world.
Rude member of staff at greeting point... same member of staff tried to con me out of £130 on my last visit and served watered down beer....why ????????
Fantastic food. Great service .definitely recomend
Went here as 4 adults & a two year old. We had eaten here before and knew what to expect - the food, service, drinks and value for money met our expectations and we couldn't fault them. The experience our 2 year old however far exceeded all of our expectations. All staff went out of their way to speak to her & make her feel welcome. The bar man went even further and got her her own pink drink to match mine, gave her a sparkly 'wand' and 2 lollipops all whilst interacting with her, treating her like an absolute princess. It made the whole experience for all of us so enjoyable!
A total must! This restaurant has simply the best customer service plus delicious freshly cooked meet. Perfectly cooked and delivered with a relaxing vibe.
We loved it
1st time and really enjoyed it all the staff were very attentive and polite definitely visit again. Thank you
My favourite place for anything meat. The service was amazing and the staffs were impeccable
Our waitress was absolutely outstanding, the food was quick and Incredible! Thank you!
The service was overall good and everyone was very friendly. The food way nice but we didn’t get all the meats, and had to keep asking for certain ones. We were sat at the back, and so as a big group to be served last was a bit of a pain as we often didn’t get much. Overall I was happy and would go back!
It was my partners birthday we was all looking forward to this meal but sadly the service was shocking.. checking back on the table so many times but we never received our drinks until we’d finished our meals
It was a slightly less upmarket version of Fogo de Chao. The food was fine, the salads and side dishes were served in foil or in badly chipped dishes. It wasn’t a bad experience but these things spoiled it a little.
The service was great. All the food was excellent quality. We sat outside and the atmosphere was lovely.
Already booked again for 5 for my birthday 7 August.
All good . Everything was perfect . Definitely will go back again.
absolutely loved it and will deffo be coming back again, had the best birthday ever!
Such good value for money and the drinks were fantastic. The range of meat was so impressive. Really as great place to celebrate and eat to ur hearts content.
Good experience overall. Covid secure processes still in place and effective.
Staff were friendly and helpful throughout.
Sirloin Steak and gammon was amazing! The chips and mushroom sides were not great unfortunately.
This is not the cheapest place in the world but well worth it for the quality of the meat alone. Drinks are very expensive (nearly £4 for a pint of Pepsi for example)
Food was lovely, a good selection of meats, although overall a bit salty.
Sides were great! Puds a bit too sweet but ok.
Casa Brasil Portsmouth bietet Lieferungen in Partnerschaft mit Uber Eats an.
Casa Brasil Portsmouth wird von 2071 OpenTable‑Gästen mit 4.5 Sternen bewertet.
Ja, Sie können üblicherweise in diesem Restaurant reservieren, indem Sie auf OpenTable Datum, Uhrzeit und Personenzahl wählen. Aufgrund lokaler Einschränkungen nimmt dieses Restaurant derzeit möglicherweise keine Reservierungen entgegen.