Charmaine's Rooftop Lounge

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1. KP

   KatP

   San Francisco

   5 Bewertungen

   5.0

   5 Bewertungen

   Besucht am 31. Juli 2021

   overall5food5service5ambience5

   Sister reunion

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2. h

   haystack3

   Miami - Dade

   2 Bewertungen

   5.0

   2 Bewertungen

   Vor 1 Tag besucht

   overall5food4service5ambience5

   This was a really cool spot in the city to bring work colleagues from out of town. The inside was also very nice. The only part that required adjusting to was eating out on the patio with no full tables. However, I was able to get a reservation for 8 people with very short notice and so there were limited seating options for our group. Cocktails and food were good.

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3. OT

   OpenTable Diner

   Phoenix

   1 Bewertung

   VIP
   1.0

   1 Bewertung

   Vor 3 Tagen besucht

   overall1food1service5ambience1

   From out of town made a reservation to surprise my husband . After paying for an Uber 15 min from our hotel to arrive at the restaurant we were informed that the restaurant was closed due to an incident . No curtesy call or message to make us aware that our reservation had been cancelled and we should look for other dinner options . Instead they waited until we arrived and spoke to three people to get notified that nothing can be done and we had to go through a deposit refund. Very unprofessional and non understanding that we had to stand and wait on a non so safe location for another Uber to take us back to our hotel and look for dinner reservations. I will not be returning. Not worth the hassle nor the hype when you can get better customer service elsewhere.

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4. OT

   OpenTable Diner

   San Francisco

   1 Bewertung

   5.0

   1 Bewertung

   Vor 3 Tagen besucht

   overall5food5service5ambience5

   Amazing service and delicious food with the best views

   Charmaine's Rooftop LoungeHeute geantwortetThanks for the love and 5 star review. Most of all, I'm happy that you enjoyed yourself while you were here. It makes my day when we get feedback from our guests like this. It's why we open our doors. Until next time!!! T. Elliott General Manager, Charmaine's

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5. OT

   OpenTable Diner

   San Francisco

   20 Bewertungen

   VIP
   2.0

   20 Bewertungen

   Vor 6 Tagen besucht

   overall2food4service4ambience2

   Cold! Wasn’t prepared for the chilly air.

   Charmaine's Rooftop LoungeHeute geantwortetHi Anonymous! Sorry about the San Francisco weather. We're doing our best to work with the powers that be to get some Sun shining in the Bay Area!! Please come back and see us on a sunnier day. We know you'll love it

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6. NK

   NoraK

   1 Bewertung

   5.0

   1 Bewertung

   Besucht am 20. Juni 2022

   overall5food5service5ambience5

   Fantastic service and views. Highly recommend visiting!

   Charmaine's Rooftop LoungeGeantwortet: 21. Juni 2022Thank you for the 5 stars Nora, you're a rockstar!!! Nothing makes me happier than to know that we were part of someone's great time. It's what we strive to do for everyone. Hope to see you again soon Nora! We love you!! T. Elliott General Manager, Charmaine's

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7. OT

   OpenTable Diner

   Seattle

   1 Bewertung

   1.0

   1 Bewertung

   Besucht am 20. Juni 2022

   overall1food2service1ambience1

   Not worth it at all.

   Report
8. VA

   ValerieA

   Raum New York

   52 Bewertungen

   4.0

   52 Bewertungen

   Besucht am 19. Juni 2022

   overall4food5service5ambience3

   One of the best rooftop bars in the city. Great views. Service was great. Wines are a bit pricey & limited selection. Where you sit matters - views towards the west are better & location of table too.

   Charmaine's Rooftop LoungeGeantwortet: 21. Juni 2022Hi Valerie! I appreciate the kind words and I'm happy to hear that you enjoyed yourself during your visit. Looking forward to seeing you again soon. Please find me the next time that you're here, would love to thank you and your group in person. Many thanks Valerie! T. Elliott General Manager, Charmaine's

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9. OT

   OpenTable Diner

   Los Angeles

   3 Bewertungen

   5.0

   3 Bewertungen

   Besucht am 19. Juni 2022

   overall5food4service5ambience5

   Very fun environment. Definitely more for drinks and mingling. The menu is very basic, shrimp tacos were ok and the burger was a burger but drinks were great and view was awesome and service was perfect.

   Charmaine's Rooftop LoungeVor 7 Tagen geantwortetThank you so much for your feedback, we're so glad you enjoyed the ambience and that the service was up to your standards! We are looking forward to having you in Charmaine's again soon.

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10. OT

    OpenTable Diner

    San Francisco

    7 Bewertungen

    5.0

    7 Bewertungen

    Besucht am 19. Juni 2022

    overall5food4service5ambience5

    Incredible roof top lounge and bar - stunning views of the downtown skyline, each table has a fire pit to keep warm and create an incredible ambiance while enjoying company of friends. A must visit on any visit to the city!

    Charmaine's Rooftop LoungeGeantwortet: 21. Juni 2022Thank you for the 5 stars!! I'm super happy to hear that you had a great time with us. Hope to see you again soon! We love you!!! T. Elliott General Manager, Charmaine's

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11. LB

    LauraB

    1 Bewertung

    5.0

    1 Bewertung

    Besucht am 19. Juni 2022

    overall5food5service5ambience5

    We had an amazing time and where I was just proposed to! The entire staff was so kind and gave us champagne to celebrate. A beautiful night I’ll never forget with amazing views and food

    Charmaine's Rooftop LoungeGeantwortet: 20. Juni 2022So nice to hear!! We'll never forget that special moment either!! What a special night. So nice to talk to you and see you two at Sunday Brunch!! Best to the both of you, we expect to see you after you get married!! Safe travels back to LA. T. Elliott General Manager, Charmaine's

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12. AM

    AshleyM

    San Francisco

    16 Bewertungen

    VIP
    5.0

    16 Bewertungen

    Besucht am 17. Juni 2022

    overall5food3service5ambience5

    It was our first time there. We went for a date night on a Thursday night. The ambiance is great. Fernanda and Ezequiel were especially accommodating and amazing. We enjoyed a few drinks and took in the view. It’s definitely a cool place to experience. I’m glad we went, we had a great time. Something to note: There is a non refundable charge just to get a seat $5 per person and a minimum purchase for a party of 3 or more.

    Charmaine's Rooftop LoungeGeantwortet: 18. Juni 2022Appreciate it all AshleyM!! I'll let Fernanda and Ezequiel know that you gave them a shout out! Hope to see you again soon. T. Elliott General Manager, Charmaine's

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13. OT

    OpenTable Diner

    1 Bewertung

    2.0

    1 Bewertung

    Besucht am 17. Juni 2022

    overall2food3service2ambience5

    It was for my birthday. I did expect some kind of treat, a bowl of fruits or a little cake or ice cream or something. Spent $10 for the reservation when it was so windy outside and half the tables were already open, so there was no reason to pay to reserve, regardless who cancels. Compared to other rooftop experiences, definitely bland. Only liked the fire pit and view. It can make sense if the food is expensive for that view but 3 meatballs for $17 is actually crazy, appetizer? More like a sample. Very disappointed “One of the sexiest rooftop experiences” was a miss/pass. Also, the doorman at the entrance feels his job is below him, that’s why he tells people to walk in front of him and open the elevator themselves. I do not expect someone to do that but one can tell when someone is being disrespectful towards you.

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14. OT

    OpenTable Diner

    Vietnam

    3 Bewertungen

    5.0

    3 Bewertungen

    Besucht am 16. Juni 2022

    overall5food5service5ambience5

    We had an AMAZING time! Patti, Tee, and the whole staff were wonderful, helpful, funny, interesting, and all-around excellent. The menu... STUNNINGLY good across the board. And the style/vib/design of the space is perfect... cool, captivating, fun, classy, and hip. We can't wait to return... with friends!

    Charmaine's Rooftop LoungeGeantwortet: 18. Juni 2022I only know you a Anonymous, but I want to thank you for giving such a positive shout out to our team and letting us know how much you enjoyed your experience with us on this past Wednesday. I was the Tee that greeted you, so it's nice to hear form you!! This is what we strive to do everyday that we open. Hope to see you in again soon, and please introduce yourself!! Thanks for your support and have a great weekend T. Elliott General Manager, Charmaine's

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15. OT

    OpenTable Diner

    London

    3 Bewertungen

    5.0

    3 Bewertungen

    Besucht am 14. Juni 2022

    overall5food4service5ambience5

    Staff were polite and professional, food was accepted

    Charmaine's Rooftop LoungeGeantwortet: 18. Juni 2022Thanks for visiting us. Nice to hear that you enjoyed yourself! T. Elliott General Manager, Charmaine's

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16. OT

    OpenTable Diner

    Central Coast

    1 Bewertung

    1.0

    1 Bewertung

    Besucht am 13. Juni 2022

    overall1food1service1ambience5

    It was poor experience apart from great ambiance and amazing hostess. Bad food, bad service for big money. Definitely not coming back.

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17. OT

    OpenTable Diner

    Orange County

    1 Bewertung

    5.0

    1 Bewertung

    Besucht am 13. Juni 2022

    overall5food5service5ambience5

    Windy and cool for the time of the evening we went to restaurant. We moved inside. Service was great and food was delicious.

    Charmaine's Rooftop LoungeGeantwortet: 18. Juni 2022Appreciate the 5 star review!!! Thank you for spending time with us!

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18. L

    Linda

    1 Bewertung

    5.0

    1 Bewertung

    Besucht am 12. Juni 2022

    overall5food4service5ambience5

    A great experience. Fun atmosphere, great service from start to finish.

    Charmaine's Rooftop LoungeGeantwortet: 18. Juni 2022Thanks for all the love Linda. It's great to hear that you had a great time with us. We appreciate it more than you know. We do have a new dessert on our menu that I'd love to have you try!! Let me know the next time you come in and I'll have the Peach Blueberry Tart and a cocktail ready for you!! T. Elliott General Manager, Charmaine's

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19. OT

    OpenTable Diner

    Los Angeles

    1 Bewertung

    5.0

    1 Bewertung

    Besucht am 12. Juni 2022

    overall5food5service5ambience5

    Everything about this place was amazing! The ambiance, the food, the decor, the drinks, the staff and the clientele all amazing! We had a wonderful experience! Highly recommend this place for a drink or meal

    Charmaine's Rooftop LoungeGeantwortet: 18. Juni 2022You're our hero! Thank you for such a positive review and for spending your time with us!

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20. TL

    TonyLover

    San Francisco

    19 Bewertungen

    VIP
    5.0

    19 Bewertungen

    Besucht am 12. Juni 2022

    overall5food5service5ambience5

    My latest visit to the San Francisco Proper hotel did not disappoint, in fact it was above and beyond an entirely wonderful stay. Working in hospitality at any level since the advent of the Pandemic has been a challenge and it’s difficult to find talented, experienced people who not only show up, but also “bring it!” I share from personal experience as I operate in the role of Marketing Director within the events industry and the team working at the Proper 100% BRING IT! I was thrilled to introduce three of my longtime friends to the hotel. All of us living just outside of the Bay Area but coming from various directions to reunite. We all are very familiar with San Francisco and love to adventure within the city. The Proper makes for a perfect spot to stay the night, a weekend or week’s long vacation. But when you only have a night, and you’ve stayed at the Proper before, you realize you don’t even need to leave. It has everything from a cozy, chic interior to finely curated restaurants and one impressive rooftop lounge, Charmaine’s. Speaking on the experience at Charmaine’s; I’ve been to countless rooftops all around the city and this by far has to be my favorite. Not only do guests of the hotel get VIP treatment, you get to nosh savory bites and sip delectable craft bevvies in a fashionable, comfortable space (inside or outside) while receiving friendly and fun service from their accommodating team. My friends and I found our server, “Malachai” to be genuine, considerate and skilled. When my friend had an unfortunate accident involving her arm meeting an empty piece of stemware, it was addressed and thoroughly pick up in mere seconds. Plus we were well cared for by way of ensuring our comfort with the outside temperature and made to feel valued by Malachai and all the staff we encountered. I’d like to offer an enormous thank you for the exclusive care, generosity and attention my party and I received.

    Charmaine's Rooftop LoungeGeantwortet: 21. Juni 2022Hey TonyLover!! Music to my ears!! Happy to hear that you had a blast at the San Francisco Proper and enjoyed yourself in Charmaine's. Thank you for choosing us as a place to meet up with friends, and experiencing what we have to offer. You're why we do what we do. Introduce yourself next time you're in TonyLover (I'll remember that name!). Hope to see you and your friends soon. Thanks for the 5 star love! T. Elliott General Manager, Charmaine's

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21. T

    Turambar

    Salt Lake City

    7 Bewertungen

    4.0

    7 Bewertungen

    Besucht am 10. Juni 2022

    overall4food4service5ambience5

    Big drink menu, small food menu, no tables. This is really a bar, not a restaurant. I took some colleagues for dinner during a business trip and while we loved the atmosphere overall, most other guests were there for casual events and for drinks. The food we got was good, but the food menu is mostly appetizers or tapas, the only “meal” offered is a hamburger. Very expensive, and the valet parking at the Proper cost $80 for a few hours- so add that to an already expensive menu when planning. Service was very good, vibe was fun, but the value isn’t great.

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22. OT

    OpenTable Diner

    Toronto

    1 Bewertung

    4.0

    1 Bewertung

    Besucht am 6. Juni 2022

    overall4food5service5ambience5

    Fantastic! Poor location but this roof top bar was the best. It definitely WOWS!!!!

    Charmaine's Rooftop LoungeGeantwortet: 18. Juni 2022Thank you for being fantastic!!! Happy to hear that you enjoyed it. And thanks for sharing the positive vibes. T. Elliott General Manager, Charmaine's

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23. BA

    BarbaraA

    San Francisco

    1 Bewertung

    5.0

    1 Bewertung

    Besucht am 6. Juni 2022

    overall5food5service5ambience5

    Fantastic setting on the roof of The Proper Hotel. great food & hip environment.

    Charmaine's Rooftop LoungeGeantwortet: 18. Juni 2022Thanks BarbaraA. You're the best. Happy to hear you took in all in and enjoyed it. It's what I love to hear. Thank you for coming out and supporting us, it means more that you know. T. Elliott General Manager, Charmaine's

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24. AC

    AlexC

    San Francisco

    50 Bewertungen

    VIP
    5.0

    50 Bewertungen

    Besucht am 4. Juni 2022

    overall5food5service5ambience5

    I read a few bad reviews about this place, but I wanted to give it a try as my friend and I were having afternoon tea in the hotel at Villon. I made reservations for 4:15pm and was greeted with a friendly smile upon arrival. We were then escorted to the rooftop and greeted by yet another smile upon entry. Once we got to our table, our server Malakai came by to say hello and take our order. We were not quite ready, so he came back later. We really wanted The Big Cat drink but it was served over a big piece of ice; he told me he can see if the bartender can do it up, and they sure did. Malakai to the rescue! What a friendly and attentive server! He asked if we wanted to order any food but we said no, as we just had afternoon tea. I mentioned MAYBE fries a little later. When we were almost done with our first cocktail, the manager whose name I understand is ‘T’, stopped by to check in. This place is just overdosed with friendly employees with lovely smiles. I mean I didn’t mention Terry, who also came by multiple times to check up on us. You will not have an empty drink I tell you, bc they just make sure you order another before you’re done with the other. Btw, an hour later, Malakai asks, “Ready for those fries?” Overall, a lovely place to have drinks. The view is awesome, the cocktails were really good and service beyond expectations thanks to T, Malakai and Terry. FYI – I read something about a $65 min pp, but that only applies to guests of 3+, and it’s mentioned in the OpenTable reservation. For those that say it was not made clear by the server, that’s bc you need to READ carefully. Will definitely be back!

    Charmaine's Rooftop LoungeGeantwortet: 18. Juni 2022AlexC. I just want to personally thank you for coming in and enjoying yourself with us. And to take the time to share your experience with us is awesome. Malachi and Terry and great, I'll be sure to pass on the love that you gave them! I am the "T" that popped by to say hello to you. Make sure you find me the next time that your in, I owe you a round on me! Again, thanks for being a fan of ours... We love it when people enjoy the entire experience!! See you soon AlexC T. Elliott GM Charmaine's

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25. o

    olivia

    San Francisco

    7 Bewertungen

    5.0

    7 Bewertungen

    Besucht am 4. Juni 2022

    overall5food4service5ambience5

    Lived up to our expectations! Highly recommend overall and if you can get there when they open at 4, you'll have a more intimate experience before it gets too crowded.

    Charmaine's Rooftop LoungeGeantwortet: 18. Juni 2022Hi Olivia! You're a rockstar!!! Thank you for enjoying yourself with us. We love it!! T. Elliott General Manager, Charmaine's

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26. OT

    OpenTable Diner

    Raum New York

    1 Bewertung

    5.0

    1 Bewertung

    Besucht am 4. Juni 2022

    overall5food5service5ambience5

    Amazing all around!

    Charmaine's Rooftop LoungeGeantwortet: 18. Juni 2022We appreciate the love!!! Thank you for enjoying Charmaine's. We better see you again soon!

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27. AM

    AMS12688

    Gloucestershire

    6 Bewertungen

    5.0

    6 Bewertungen

    Besucht am 2. Juni 2022

    overall5food5service5ambience5

    Solo visit as a British visitor - felt extremely welcomed by all the staff and was even given one of the best seats in the patio- thank you to all! The wine is superb, and fish tacos just what I needed after a 12hr flight - I’ll be back and recommend the venue!

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28. DS

    DanielaS

    Los Angeles

    7 Bewertungen

    4.0

    7 Bewertungen

    Besucht am 1. Juni 2022

    overall4food5service4ambience5

    Beautiful ambiance, amazing drinks and incredible views. Appreciated the seamless check in- staff was very warm and professional. I think it’s in the Tenderloin so you might want to Uber or Lyft directly there. My friend and I took Muni (F - Line). It was lovely and super convenient but when we got out at 7th and Market it seriously looked like Thunderdome. The street right in front of the hotel is a totally different story though and looks nice. The drinks menu is phenomenal - never seen anything like it. All in all - a great way to complete a perfect birthday celebration!

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29. MI

    MissionInTheRain

    San Francisco

    1 Bewertung

    1.0

    1 Bewertung

    Besucht am 1. Juni 2022

    overall1food3service1ambience3

    Not a good experience at all. Started where security hassled us on the way in for not being in the proper non existent line...got upstairs and there were open tables on the main patio but we were seated on the side, asked if we could move and was told by our waiter he'd speak with the manager. He did not. Never said a word just handed us menu's. Asked for blankets and our waiter said he'd bring them. He did not. We had to get up and get our own since we saw them behind the host's table. Got the bill and it had two drinks we didn't order. The waited corrected them but then had a Cosamigos tequila we didn't order on the tab. He finally corrected that and we paid and left...look - if you know SF, this a seedy part of town and they need a ton of security - but being rude and the service very subpar to the say the least is not really acceptable when they have a minimum of $65 for each person (plus 5$ each to reserve a table...). And the view is mediocre at best. Food as well. Go to El Techo or 25 Lusk or 600 Jones or lots of roof top places...skip this. You'll appreciate the advice.

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30. KP

    KateP

    1 Bewertung

    5.0

    1 Bewertung

    Besucht am 31. Mai 2022

    overall5food5service5ambience5

    The dreamiest setup - cocktails by the fire on a chic rooftop under the stars surrounded by city lights? Yes please.

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31. AR

    AnnaR

    Raum New York

    16 Bewertungen

    5.0

    16 Bewertungen

    Besucht am 30. Mai 2022

    overall5food5service5ambience5

    Location is stunning and the service and the incredibly personable maitre d made fir a memorable evening. Sooo cool!

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32. FL

    FedericaL

    1 Bewertung

    4.0

    1 Bewertung

    Besucht am 29. Mai 2022

    overall4food3service5ambience5

    Beautiful view of San Francisco skyline and nice cocktails!

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33. K

    Kirtana

    1 Bewertung

    5.0

    1 Bewertung

    Besucht am 28. Mai 2022

    overall5food5service5ambience5

    Amazing view, great food and service and wonderful ambience!!

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34. OT

    OpenTable Diner

    1 Bewertung

    3.0

    1 Bewertung

    Besucht am 24. Mai 2022

    overall3food5service5ambience2

    It was cold and windy. We were seated outside in the shade. The fire pit and blankets was not sufficient to keep us warm. Would have appreciated a warning to bring a warm jacket or overhead heaters.

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35. OT

    OpenTable Diner

    1 Bewertung

    5.0

    1 Bewertung

    Besucht am 14. Mai 2022

    overall5food5service4ambience5

    New favorite place in SF! Thanks for making my Birthday so special!

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36. AP

    AmandaP

    Los Angeles

    9 Bewertungen

    VIP
    4.0

    9 Bewertungen

    Besucht am 12. Mai 2022

    overall4food3service5ambience5

    Amazing view of SF! Highly recommend coming here during sunset/late afternoon for a gorgeous view while you dine. Service was also outstanding as the waiters constantly refilled my water and asked if I needed anything else. They also offered a blanket to keep warm. My only complaint is the location around the bar, as it definitely felt unsafe walking up to the entrance, as some random strangers were yelling at me. However I don’t think that is the fault of the bar itself and the security guard there was more than happy to point out the safest way to public transportation when I was leaving. Definitely recommend to those who enjoy drink with a rooftop view!

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37. OT

    OpenTable Diner

    Manchester

    4 Bewertungen

    5.0

    4 Bewertungen

    Besucht am 12. Mai 2022

    overall5food5service5ambience5

    Went to Charmaine’s whilst visiting SF to celebrate my friends birthday. Staff are very friendly, food and cocktails were great. The views and fire-pits are a nice touch. Would definitely recommend this place to anyone visiting SF.

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38. M

    Mags

    1 Bewertung

    5.0

    1 Bewertung

    Besucht am 11. Mai 2022

    overall5food5service5ambience5

    My only "complaint" is something beyond one's control, which is the weather, and it was cold and very windy, but it died down. One is paying for the experience, and the staff were outstanding, blankets plentiful, service attentive but not intrusive, did not feel pressured to keep ordering drinks/food. All in all, a memorable experience.

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39. OT

    OpenTable Diner

    San Francisco

    2 Bewertungen

    5.0

    2 Bewertungen

    Besucht am 11. Mai 2022

    overall5food4service5ambience5

    Wait staff very attentive and accommodating.

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40. SM

    SarahM

    Philadelphia

    1 Bewertung

    3.0

    1 Bewertung

    Besucht am 10. Mai 2022

    overall3food1service4ambience4

    Cocktails were amazing but the food was sub par especially for the price and the neighborhood is overrun by homeless people.

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