Chase Restaurant

3.8
567 Bewertungen
Bis zu 30 USD
Italienisch

Top-Etiketten:

Besondere Anlässe
Ideal für Mittagessen
Essen im Außenbereich
Das Chase Bar and Grill erwartet Sie im Herzen des Stadtzentrums von Santa Barbara und dem Theaterviertel. Seit mehr als 34 Jahren gehört es zu den lokalen Favoriten. Freuen Sie sich auf fabelhaftes Ambiente, einen freundlichen Service und Essen, das Sie dazu bringen wird, wieder und wieder zu kommen. Genießen Sie lokale Weine und handgemixte Cocktails. Pasta und Saucen werden täglich neu zubereitet, Steaks und Meeresfrüchte sind tagesfrisch und das Gemüse stammt vom Bauernmarkt. Freuen Sie sich über unsere große Santa Barbara Tradition!
Was 567 Gäste sagen
Bewertungen insgesamt
Bewertungen können nur von Gästen gemacht werden, die in diesem Restaurant gegessen haben.
3.8Basierend auf kürzlich erfolgten Ratings
3.7
Essen
3.7
Service
4.1
Ambiente
3.4
Preis-Leistung
Lärm · Gemäßigt
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TT
TandT
Seattle
8 Bewertungen
vor 4 Tagen besucht
Gesamt5Essen5Service5Ambiente5

Wonderful and transcendent

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g
vipglobalsoul
San Francisco
11 Bewertungen
Besucht am 10. Januar 2022
Gesamt4Essen4Service4Ambiente4

Great that soup or salad is included. Seafood soup is tasty, but consistently over-salted. Could provide better bread. Love music that goes with the vibe of the restaurant.

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k
kovidkid
Central Coast
17 Bewertungen
Besucht am 1. Januar 2022
Gesamt5Essen4Service5Ambiente5

Hasn't changed much in 50 years.
Still has the old standby menu items
Food was excellent
Served very fast and served hot
Hostess, wait, and delivery staff were all excellent
Very consistent
Keep up the good work

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M
Michael
Central Coast
2 Bewertungen
Besucht am 31. Dezember 2021
Gesamt2Essen1Service1Ambiente5

Food is VERY mediocre. I had been there a few years ago with fond memories but the food quality is subpar and disappointing. Service was also subpar, however, the bartender was GREAT!!!

Highly recommend a complete renovation of staff, especially the cooking staff. The menu needs a serious upgrade in quality and presentation.

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OT
OpenTable-Gast
Los Angeles
1 Bewertung
Besucht am 26. Dezember 2021
Gesamt3Essen1Service2Ambiente2

I'm not sure if being the day after Christmas had anything to do with our meal, but it was certainly not up to their usual high standards. There were three of us in our party and we all ordered something different and we were all disappointed. My GF had the pesto with Angel hair pasta and ate less than 15% of it. She commented that the Angel hair was the worst pasta choice, though our waitress specifically recommended it. My father had the chicken parmigiana and though he didn't complain, he didn't finish it either. I ordered the 12 oz New York steak and let me just say, it was nowhere near worth the $42 they charged for it. It was served to me slightly on the cold side, it had almost no flavor, and it was overcooked by a fair amount.

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OT
OpenTable-Gast
Central Coast
3 Bewertungen
Besucht am 24. Dezember 2021
Gesamt2Essen1Service1Ambiente3

I made a reservation two weeks before the date of our our dinner plans. A day before, someone called and said that they were not taking reservations after 8:30. My reservation through OpenTable was at 9:15. We were rushing to the place to make the 8:30 new time and I called the restaurant to let them know I was on my way. They called back and warned me that if I was not there at 8;30 they would not service my party of six. Shocking!

Once there, the waitress was lovely and new to the place and to town. We ordered and right after we did, we began to feel rushed. They asked my husband to order another drink because the bartender was about to close the bar. We had just barely arrived!

At one point, they turned off the heaters and the some of the lights. We had just got our dishes brought to our table!

My husband went to to talk to the manager Warren (I believe) the man was so unprofessional that instead trying to make things better, he proceeded to tell my husband that the service was tired! My husband said: “then don’t say you are open for business because you are not doing your job”. Needless to say, it ruined our dinner. We had family from out of town and teenagers.

And, sadly, the fish on of us ordered was still frozen and uncooked. Try to make that one up to a hungry teenager who is now grossed out by the food!

Never again, Chase! We can’t risk to have family and friends from out of town at your place after this experience.

We do love that the owner always decorates the place in a way that celebrates the holiday season and it was one of the reasons we chose the place.

Our waitress was trying to make it up for the manager’s unprofessional handling of things. We left her a 20% tip because of her efforts to make things right. We do care about those serving but we have the expectation that when we go to a restaurant, we are going to have a great time. Not the case here…

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j
jens
Los Angeles
6 Bewertungen
Besucht am 19. Dezember 2021
Gesamt3Essen3Service3Ambiente3

open table does not give an option for indoor seating so I included it in the note on the reservation. When I arrived the manager said they do not read the notes. The food was good, but the vegetable was cold. When I stood up to take my mom to the bathroom, the manager removed my chair from the table and said she had another reservation coming in. Customer Service from this management is horrible. I have had 3 experiences all very disapoointing with either the service in general or the Manager's attitude. I had a horrible experience with door dash which the manager cannot figure out how to cancel, so I placed the order only to find out when the driver was waiting for the order that Chase is no longer on Door Dash but the manager cannot figure out how to cancel it. The owner should know how disappointing this is as the food is really great and the service issues and management can be fixed.

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OT
OpenTable-Gast
Central Coast
1 Bewertung
Besucht am 17. Dezember 2021
Gesamt1Essen2Service1Ambiente3

Service was the worst I’ve ever experienced. We were there for 3 hours because it took at least half an hour to get anything we asked for, even water! Plus it was freezing and they didn’t have good heaters. The food was cold within minutes of being brought out (after we waited forever). I’ve lived in Santa Barbara my whole life and this was my first and last time going to chase. Such a bummer because the decorations for Christmas are nice, everything else was awful. Would not recommend.

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D
Dinner
Los Angeles
14 Bewertungen
Besucht am 15. Dezember 2021
Gesamt2Essen4Service2Ambiente4

The food was

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OT
OpenTable-Gast
1 Bewertung
Besucht am 14. Dezember 2021
Gesamt3Essen3Service2Ambiente4

Server didn’t come around very often. Took a long time to take foot order and bring drinks out. Music was too loud couldn’t have a conversation with friends across the table.

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JK
JKGreen
Central Coast
3 Bewertungen
Besucht am 11. Dezember 2021
Gesamt5Essen5Service5Ambiente5

The Chase never disappoints and this was no exception. I’d never tried the chioppino before and I have to say I’ll be getting that regularly from now on! The white fish, prawns, clams & mussels were delicious and plentiful and they’ll gladly serve it with gluten free pasta on request, which was a nice toothy rotini that really worked. The caprese salad and cheese cake were great too. I miss the Christmas tree from past years but everything was a little less cramped prob due to Covid precautions. Still very festive and a great place to celebrate Christmas gatherings! I’ve been coming here since the 70’s and it’s still consistently wonderful. Thanks everyone who works so hard to keep traditions going!!!

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AS
AmericoS
Central Coast
1 Bewertung
Besucht am 11. Dezember 2021
Gesamt4Essen5Service4Ambiente4

A little too long of the waiter to come talk to us

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CM
CM2017
1 Bewertung
Besucht am 10. Dezember 2021
Gesamt1Essen1Service1Ambiente1

We come here numerous times a year and we’re unbelievably disappointed this go round. We sent an email to management with details and will spare that here.

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LB
LesleyB
San Francisco
2 Bewertungen
Besucht am 7. Dezember 2021
Gesamt5Essen5Service5Ambiente5

It was great
Highly recommend waiter was awesome and funny

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OT
OpenTable-Gast
Los Angeles
4 Bewertungen
Besucht am 1. Dezember 2021
Gesamt5Essen5Service5Ambiente5

The pork chop and chicken parmesan were delicious.

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OT
OpenTable-Gast
Central Coast
2 Bewertungen
Besucht am 25. November 2021
Gesamt2Essen1Service3Ambiente4

This place has a beautiful setting, good menu selection & ambience which tempted me to book this place for our thanksgiving dinner in Santa Barbara. We reserved the restaurant in advance but when we arrived we were told that half of the menu items weren’t available!!! How do you take reservations & not have food to serve?! It was a 8pm reservation on Thanksgiving & we couldn’t go anywhere else since most restaurants are closed. Ended up eating there only. Couldn’t pick anything that we liked. Ended up ordering what was available only. I asked the server in the beginning if I should order the Apple pie with the dinner as well in case they run out but she said it would be ok but guess what when we finished dinner that was gone too!! Pretty disappointing experience on our vacation.
We were seated outdoors & told they don’t have heaters for our table. Mind you this was a cold night. The server was pretty prompt & kept saying, “thank you for putting up with us”
Hope they do better job on their inventory & service!

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c
customer
Los Angeles
1 Bewertung
Besucht am 25. November 2021
Gesamt1Essen1Service1Ambiente1

They should have closed for Thanskgiving. We waited almost 2 hours for our food. They were too understaffed to be open. Everyone was waiting a long time. The waitresses had to struggle and the manager could have helped by apologizing to people for the wait.

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OT
vipOpenTable-Gast
San Francisco
9 Bewertungen
Besucht am 25. November 2021
Gesamt1Essen2Service2Ambiente4

Very slow service (over 90 minutes to get course). Many menu items were not available. Food taste always average

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NV
NarayanV
Raum New York
16 Bewertungen
Besucht am 25. November 2021
Gesamt5Essen5Service3Ambiente5

Went for Thanksgiving dinner and overall was great. Would have given 5 stars for all categories. But they ran out of Veggies, Bread and Tiramisu at 5:30pm on Thanksgiving evening (11/25/2021) when every table was reserved way ahead of time.

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MS
vipMissingSanCarlos
San Francisco
15 Bewertungen
Besucht am 24. November 2021
Gesamt3Essen3Service3Ambiente2

Only one waitress working the entire room made service a bit slow. She was cheery and we tipped her well. Food was okay. We were hungry and not looking for anything fancy.

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J
Jamster
1 Bewertung
Besucht am 16. November 2021
Gesamt3Essen2Service3Ambiente4

I have been going to the Chase Restaurant for the last 40 years and I'm sad to say the quality of the food has drastically slipped. To be honest, I will not go back, there are so many other fine dining restaurants in S,B. to choose from there is no reason to return.

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GK
GolfKitten
Los Angeles
1 Bewertung
Besucht am 13. November 2021
Gesamt1Essen1Service4Ambiente4

Worst Italian food I have ever had. My go to food is Italian so I've had a lot over my 46 years. I was embarrassed I brought my friend here. Veal parmigiana was tough And a lot of gristle. Eggplant parmigiana inedible. Returned it for cheese ravioli that tasted like frozen from supermarket. The Italian dressing was very tasty for the dinner salad. Ambience was adorable. Fixtures were very dusty. Music was weird, easy listening but I would expect Italian music.

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OT
OpenTable-Gast
1 Bewertung
Besucht am 13. November 2021
Gesamt4Essen5Service3Ambiente5

Wonderful food, beautiful night for outdoor dining. We had to ask for our server after sitting too long. After that, she was very conscientious.

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OT
vipOpenTable-Gast
San Francisco
2 Bewertungen
Besucht am 12. November 2021
Gesamt3Essen3Service2Ambiente3

Our server was pleasant but chatty with other patrons and very slow to get to us. Appetizer basically came with the meal. Food mediocre. Spent a lot for not a lot of satisfaction. Not inclined to recommend.

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DC
DavidC
Orange County
2 Bewertungen
Besucht am 6. November 2021
Gesamt5Essen5Service4Ambiente5

It took 35 minutes before our food orders were taken. After that, delivery was quick, the wait staff were friendly and attentive, and the food was excellent. In spite of a chilly night, the outdoor parkette heaters made for a quiet and comfortable dinner.

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OT
OpenTable-Gast
Palm Springs
2 Bewertungen
Besucht am 6. November 2021
Gesamt5Essen5Service5Ambiente5

Fantastic food and ambiance. Jorge our waiter took very good care of us. Keep up the great work Warren Butler 👍😎

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MS
MelitaS
1 Bewertung
Besucht am 29. Oktober 2021
Gesamt5Essen5Service5Ambiente4

The experience was exactly what we wanted from the restaurant

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GF
vipGoodFoodAndTravelLover
Los Angeles
10 Bewertungen
Besucht am 24. Oktober 2021
Gesamt5Essen5Service5Ambiente5

We had dinner after a performance with 14 people. Everyone was happy with the food and service.

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AO
AdrienneO
Central Coast
7 Bewertungen
Besucht am 20. Oktober 2021
Gesamt5Essen4Service5Ambiente5

Celebrated my licensure

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TP
vipTomPolanski
Central Coast
1 Bewertung
Besucht am 15. Oktober 2021
Gesamt2Essen4Service1Ambiente3

Nothing like getting hassled (phone calls and emails) about missing a reservation while you’re sitting at their table (not that hard to take and verify reservations when someone shows and even says they have a reservation, a child could do it). This place has an attitude problem, in more ways than one. We’ve ignored their BS on several occasions since the food is good - including many deliveries during the pandemic figuring we’d support them as locals (even though they treat you like a tourist). They’ve mishandled our reservation before… they won’t move heaters even if you’re freezing your a** off… they won’t move tables for a party… even though every other restaurant on the planet will… then their pompous manager will tell you, “if we do that we’d have to do it all day long” - now that’s customer service and work ethic! LOL My dirty martini was clear as glass and didn’t come out until I was about done with both appetizers - can you say parched? Not at this price. While most of their new employees seem like pompous in training, our waiter and busser were real nice guys this time around, but save yourself the brain damage - head over to Arnoldi’s or one of the many other good Italian restaurants in SB that know how to treat a customer, like this regular ole’ money totin’ local, friends and family.

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EM
ErinM
Chicago
6 Bewertungen
Besucht am 10. Oktober 2021
Gesamt5Essen5Service5Ambiente5

Ate outside at one of the “fire tables.” Loved it!

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WB
WendyB
Central Coast
3 Bewertungen
Besucht am 7. Oktober 2021
Gesamt2Essen2Service2Ambiente2

The special, halibut piccata with pesto fettucine was overcooked, and not really piccata. Only chopped garlic on top of browned halibut. The service was poor and 2 of us didn't get our glasses of wine until our salads arrived. I usually love the outdoor dining at the Chase, but the music on Thursday night was way too loud to even carry on a conversation. It was like being in a nightclub with loud dance music. That being said, the singer had a beautiful voice and the cover band was excellent, but it wasn't the kind of music one wants to listen to during dinner.

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EA
EileenA
Los Angeles
6 Bewertungen
Besucht am 3. Oktober 2021
Gesamt3Essen2Service5Ambiente3

The food was not very good and I got the wrong meal. The halibut was way overcooked!

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KW
KimberlyW
Central Coast
4 Bewertungen
Besucht am 2. Oktober 2021
Gesamt5Essen5Service5Ambiente4

Good was delicious, waitstaff ( and bus staff!) we’re helpful, charming and accommodating, and the food was delicious. A bit spendy, but it was a very nice date night out!

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G
Great
Los Angeles
4 Bewertungen
Besucht am 1. Oktober 2021
Gesamt3Essen3Service3Ambiente3

MEH. Salads served on hot plates, restaurant lacks the edge it probably once had.

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NG
vipNicG
Los Angeles
2 Bewertungen
Besucht am 1. Oktober 2021
Gesamt2Essen1Service5Ambiente2

the food was really not great at all. nor was the presentation. i would not recommend.

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OT
vipOpenTable-Gast
Raum New York
8 Bewertungen
Besucht am 18. September 2021
Gesamt5Essen5Service5Ambiente5

Great vibe and nice to have vegan options. Festive ambiance and food was very good.

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J
John
1 Bewertung
Besucht am 16. September 2021
Gesamt5Essen5Service5Ambiente5

The food and our server Jess were wonderful. I highly recommend Chase.

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OT
OpenTable-Gast
Palm Springs
2 Bewertungen
Besucht am 11. September 2021
Gesamt5Essen5Service5Ambiente5

Waiter was fantastic

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TC
vipTimC
Orange County
20 Bewertungen
Besucht am 10. September 2021
Gesamt4Essen4Service4Ambiente4

The first night of our first pandemic vacation. We’re road tripping local to our home in Southern California, having cancelled a trip to the Italian riviera, twice. It’s not a fair comparison. That said, Chase is close to terrific. Terrific is in the details, and although we were greeted and served warmly, and enjoyed pretty good food and beverages, the details were lacking. It’s not clear if that’s due to staffing in the pandemic, or resting on laurels. Our occasion was special, but Chase wasn’t. We had a great evening.

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FAQ

Chase Restaurant wird von 567 OpenTable‑Gästen mit 3.8 Sternen bewertet.

Ja, Sie können üblicherweise in diesem Restaurant reservieren, indem Sie auf OpenTable Datum, Uhrzeit und Personenzahl wählen. Aufgrund lokaler Einschränkungen nimmt dieses Restaurant derzeit möglicherweise keine Reservierungen entgegen.