Sunset Happy Hour at Cite
Enjoy our fabulous drink specials during Happy Hour
Gültig für: 1 - 20 Personen
Beginn: 21. August 2019
Ende: 22. August 2118
Verfügbarkeit: Täglich 17:30-19:00
AON 2019 SUMMER FIREWORKS EXTRAVAGANZA!
Beginning Memorial Day, Enjoy Fireworks at Cité with a Bird's Eye View 70 Floors Up Every Wednesday and Saturday Until Labor Day!
Gültig für: 1 - 20 Personen
Beginn: 25. Mai 2019
Ende: 1. September 2019
Verfügbarkeit: Mi. 17:30-23:00
Complimentary Glass of Bubbly & Dessert with purchase of Main Course from our Menu!
Free Glass of Champagne & Banana Foster with purchase of Main Course from our Menu on Mondays & Tuesdays! Not valid with any other offers.
Gültig für: 1 - 20 Personen
Beginn: 29. Mai 2019
Ende: 30. Mai 2118
Verfügbarkeit: Mo.-Di. 17:30-22:00
Ladies Night Themed Event & Complimentary Dessert with purchase of Main Course from our Menu!
Every Thursday is a Special Ladies Night Themed Event! Diners also receive a Complimentary Banana Foster with purchase of Main Course from our Menu. For details concerning themes (participation is optional), go to our website and look under our promotions and events tab. Dessert special is not valid with any other offer.
Gültig für: 1 - 20 Personen
Beginn: 22. Mai 2019
Ende: 23. Mai 2118
Verfügbarkeit: Do. 17:30-22:00
Let me start by saying that I had a wonderful dinning experience at this Resturant about 30 years ago and have used it as one of the standards that I base all of my dinning experiences on , so I didn’t hasitate in setting my reservation for the special event Chicago Air & Water show Brunch , even guaranteeing my presence with a credit card deposit , through I thought it was a bit pricey I anticipated the value would be well worth it......after today’s experience I can only say the Resturant is showing it’s age!!
First - 3 days prior to today’s event I receive a call / voice message from the Resturant stating that due to a error by open table they would not be able to honor the reservation which was set almost 10 day prior...after return communication and explanation that the securing of the reservation with the credit card and agreeing to their terms of a cancellation charge constituted contract in this state the reservation was reinstated by a manger named Keith who instructed me to inform staff upon my arrival of his action
2nd - upon arrival and the aforementioned actions taken the staff person began to seat us at a table which faced north out the Resturant and toward the performance area when she was approached by a management type ( which I believe to be Keith)
and instructed to seat us at a table which faced south with left my party with only visual of the air craft when they approached or exited the performance area and on that side of the Resturant there was no PA so you purposely could not hear what you were missing
3rd - the Resturant appeared to have a HVAC issue because it was hot and stuffy and had a couple portable AC positioned but they were very inadequate
4th - while food was good and the Waite staff was friendly adequate I question why a suggested tip was included on my bill when it was a Buffet setting and my party had no alcohol drinkers only receiving a couple of sodas and the bill already had a mandatory service charge included
We paid $85 pp for the brunch to watch the air water show. Honestly, my group of 15 was incredibly disappointed because we didn't get our beverages for 45 mins and the air condition wasn't working. The kids were getting frustrated from the heat and dehydration. It was better for us to sit outside in front of navy pier and walk up to the bar to get our drinks and food, would have been cooler and faster. Will never do it again.
Service was very poor. Requested items - coffee, iced tea - had to wait and then remind server again. Beautiful views, however, furnishings need to be updated. Chairs seat were torn. A/C was not efficient for the amount of people in attendance. Food was good - not great. Went for brunch and after ordering 2 mimosas - was told they were not included with the price of brunch. Nothing about drinks was mentioned beforehand - poor communication between staff and guests.
I would NOT recommend Cite' for a special event (Air & Water Show, New Year's Eve, etc.). Numerous details which were not mentioned and would have been EXTREMELY helpful as we celebrated our son's 7th birthday while there for a surprise brunch during the Air & Water Show. We thought this would be an exciting day for all, especially him (albeit $85 per person, pre-paid and NON-refundable) however we were not told of parking validation being offered as opposed to the $55 paid. After seeing this advertised on FB and making reservations online, I phoned to clarify the number in our party - 2 adults, 1 child. Upon arrival for the special Air & Water Show brunch, we were seated at a table overlooking the river, Museum Campus and Soldier Field. We were hopeful thinking the could possibly be coming from the East and we'd have a nice view. Not so much. We LATER learned (while picking up our car from Valet) that even though our reservation was made for 10:30a, seating was based on "first come, first serve". Had we known this or had this been mentioned online, when I phoned or even on their website, we would have arrived promptly by 10a. The food was good but nothing more over the top than your typical Mother's Day or Easter Brunch anywhere else. Lesson learned! We were NOT expecting to spend $330 for BRUNCH regardless of where it was, only to walk down to Jane Addams Memorial Park and watch the planes overhead. HUGE disappointment.
If you are looking for awesome views of the city and a spectacular "in your face" views of Navy Pier's fireworks....than this is the place.
If you want excellent service and out of this world food...this is not the place.
Beware of the feud going on between the parking garage and owner of the restaurant and be prepared to pay more to park even if the restaurant validates your ticket!!!
Great view and service. I was confused on tipping because of Bill already had billed me 20% tip but also asked for gratuity.
Best part about my experience here was the view. I made reservations for myself and my boyfriend for his birthday. I wrote in the special requests on the reservation that I would have liked his birthday to be acknowledged in whatever way. Our service was bad from the start, very slow service, waiter came to our table once every 25 minutes or so and the restaurant was not even busy. On top of that, our reservation stated that we should expect complimentary champagne and bananas foster, which was never even mentioned or received. I'm really disappointed!!! I wanted this night to be special for my partners birthday and I expected more out of such an expensive and high class place. His birthday, which I mentioned in the reservation, was not at all acknowledged. It was very clear that they did not even look at or read their reservations. Unprofessional and disappointing
It was okay, the wait staff was not so nice at times. The food was good yet for the price point I felt it should have been outstanding.
The lobster bisque, risotto and barramundi were superb! Perfect portion sizes too! I’d skip the oysters ...( not very flavorful ). Service is slow but we weren’t in any hurry. Of course the view is amazing.
Thank you so much for 5 star review!
Came here to celebrate my one year anniversary and didn’t have an enjoyable dinner. The table linen was dirty, I ordered the white sea bass fish and is was overly cooked and crispy brown, my wife ordered the filet mignon medium rare and it was over cooked and dried. The appetizers we ordered were good. And the view was amazing! Spent over $200 and felt like it was not worth it.
Hello Joey, Thank you for your positive comments concerning our appetizers and views. Please know that if there is ever an issue with our food, we are happy to make it right. You are important to us and your other comments have been noted and addressed. We hope that you will return.
What an amazing place! The views are outstanding. The service was great and the the food was exceptional. I can't wait to visit again. The view of the fireworks were perfect. They lower the lights, very romantic.
Thank you so much for the 5 star review Corinna!
The food was great and so was the views. Our server was awesome. I had ordered the Rib eye and it was cooked perfectly and had lots of flavor. My boyfriend ordered the venison, while it was delicious the serving size was rather small. But overall it was a wonderful experience. We definitely will he back!
Thank you so much for the 5 star review Katelyn!
Totally worth it! My recommendation for everyone.
Thank you for the 5 star review Nenad!
We had such a wonderful dining experience. We enjoyed our delicious, well-presented food while looking out at the beautiful view. The service was excellent, and the fireworks display was the perfect way to end the night. I look forward to coming back!
We look forward to having you back!! Thank you so much for the 5 star review!
Beautiful view of sunset ! Delicious food . Very good service . Very expensive . Good for special
Hello Sandy! Thank you so much for the 5 star review!
Cite is a wonderful romantic place took my queen there Saturday and we enjoyed every min our waiter Noe was good and very polite food was a lil expensive but great rack of lamb was seasoned well
Thank you so much the positive review Bird, we are so glad you enjoyed your time with us!!
Although the view was very nice, the poor food quality resulted in an overall below average rating. For the prices charged, the food should have been of better quality.
Hello Sara, Thank you for your positive comments concerning our views, they are appreciated. Please know that if there is ever an issue with our food we are happy to make it right, you need only to ask and it will be quickly resolved. We use only the finest and freshest of ingredients in all our dishes. Our food is part of the reason of our longevity having been in business over 50 years. You are important to us and we hope that you will return.
It was very difficult to find the restaurant! Not only did we end up walking out, we definitely will never come back. When we sat down next to the window, there was a disgustingly amount of spider webs outside the window! We literally could not enjoy the “view”. Chairs were ripped up and just overall gross for a supposedly 4 star restaurant. A food chain restaurant is a lot better than what we experienced. We were celebrating a birthday and they definitely disappointed us.
Best for anniversary date.
Thank you so much for the 5 star review, we look forward to your return.
Food was good, not great. View is terrific. However the view was marred by every square inch of window covered on the outside by spiders. So when your table is at the window, usually a plus, it was creepy. If you’re going to have an upscale relatively pricey restaurant known for the view, keep the windows clean!
Poor customer service, the food was great and the venue is amazing with its view. But the total experience was ruined with the terrible customer service.
Hello Eduardo, Please know you are important to us & thank you for your positive comments concerning our food and views. Your other comments have been noted and addressed. We hope that you will return.
The restaurant had been recommended to us by friends. All of the service staff that we met were very pleasant, however they had not been trained well. The restaurant is very expensive and the service was not up to the standards of that level. I ordered lobster mac & cheese and it was not very good. My mother did like her risotto. The restaurant was not very full. When we walked around for the view there were heavy duty humidifiers running in four different places. Overall, the restaurant felt like it was failing.
Thank you for your patronage and positive comments concerning our service staff and risotto. We are super thankful for the recommendation by your friends & look forward to their return. Please also know that if there is ever an issue with our food we are happy make it right. Cité has been in business for almost 50 years. We attribute our continued success to many things and we hope that you will return.
The absolute worst dinning experience ever. Treats those without a reservation better than us. Almost felt discriminated for being younger. Scallops were slapped on the plate and completely undercooked, prawns were over cooked. Steak was over cooked by a long shot. Service was the worst. Probably saw our waiter twice. I would put money down to even say their kitchen is not clean and they probably bought water rating it was they had from the health department. I would go to McDonald’s a thousand times before coming back.
Hello Blair, Thank you for your feedback and patronage with us. Please know you are very important to us. All your comments have been addressed by management. Please also know that if there is ever and issue with our food we are more than happy to make it right, you need only to ask?? Cite has been in business for over 50 years, our longevity is do to our attention to detail, amazing staff and food along with the best views in Chicago. We hope that you will return.
I usually don’t leave reviews but with CITE I’m Extremely disappointed. Our reservation was at 930 which we showed up early and our seats were given away as a mistake by the front desk. We sat down around 9:40pm at a different location then initially discussed and arranged then we were moved again from our spot to watch the firework show. We watched the whole show until 10;30pm without even the waiter coming to our table and serving us. That’s when me and my fiancé got up and complained to Keith which was professional and offered 2 gift certificates to be sent in the mail. Have not received yet. But overall horrible experience and I’m hoping to come again without this debacle of supposedly to be an enjoyable dinner with my fiancé.
Went to Cité to celebrate my mother’s birthday. I wanted everything to be perfect. We got a table over looking the city and lake which was nice.
View was beautiful. The hostess was great. The service otherwise was terrible and the food was not good at all. We had to leave our table to get a drink at the bar. We were hardly waited on. The Risotto wasn’t fully cooked and neither were the scallops.
Fantastic view! Good food, great service and amazing ambiance!
Overall a great dining experience. From the hostess accommodating our push back of reservation time to Peter delivering the upmost excellent service. Portions and flavor of dishes were up to par. High prices but worth the experience. Thank you for everything!
perfect intimate dinner for two, nice ambience and good food.
The view is amazing. The food was well presented and tasted wonderful. The staff were friendly and very helpful. Very great place for date night.
I have dined at various French restaurants before so my standards are pretty high. The meal was delicious.Noah & Moses were professional and knowledgeable. It would be nice if the restaurant owner/property manager to clean outside glass of the restaurant.Who wants to be looking at cobwebs and dead insect when having a meal.Hence why they did not receive 5 stars. Otherwise the view was awesome.
My reservation was for 5:30 we arrived promptly and were seated at the bar for 30 minutes until the table was ready (strike 1) . While this wasnt a big inconvenience since we were waiting for additional members of our party to arrive we ordered drinks. Drinks were very overpriced! We get seated at our table and the waiter pours us ome water but in the process wets the table, which has real linen on it. We ask him to change and his manager Dennis suggests that he only puts a napkin over it! Strike 2! We order our food, and one member of our party was unsatisfied with the taste of her steak so she sent it back & instead ordered more prawns. They were burnt (Strike 3!) There was a photographer on site and while we were the first to arrive we were the last to be asked if we'd like our pictures taken! At this point im over Cité! We paid our bill and upon leaving were asked how was it? My friend stated it was an underwhelming experieince. They didnt inquire further to see what could have been done differently to change the situation, we just left! I will not be visiting again!
A wonderful view dining experience: view and food. Unfortunately, the fireworks that were supposed to take place, did not!
Beautiful 360 views of the City, but expect food that is of poor quality relative to the price.
It was a great place to celebrate a birthday!!! food was amazing!!!
when We came in we were barely greeted, the gentleman showed us a few tables and told us to pick one, then the waiter barely was present. I hate to pull the race card but that’s how we felt. Moses the assistant was the nicest and most attentive. We asked for something 3 x’s and we never got it! Guess who got it for us? Moses the assistant waiter. I will make sure to advise my friends TO NOT COME HERE! Never again terrible terrible service it was my sons 18th birthday and none of what I requested they accommodated.
Thank you for the 5 star concerning our ambiance hopefully, our longevity speaks for itself as we take our service and food quality very seriously. Every patron's who walks through our doors is extremely valued. We apologize your visit with us didn't meet your expectations; however, you can be assured that you are very important to us.
Business meeting with out of town clients. Excellent food and service. The view is always spectacular. You will never ever get bored with that.
Thank you for the 5 star review Vince! We look forward to your return.
No good place , expensive and poor
Fuimos por nuestra cena de aniversario. La vista impresionante, el atardecer hermosoo!! El servicio fue excelente y la comida estuvo bien.
Thank you so much for your positive comments Alejandro! We look forward to your return, it was a pleasure serving you!
I had high expectations, not what I expected in regards to service.
Thank you for the 5 star concerning our food. We appreciate your patronage and hope that you will return. Your comments have been noted and reviewed by mgmt. Cite has been in business over 50 years, hopefully our longevity speaks for itself as we take our service and food quality very seriously. We apologize that your past visit didn't meet your expectations.