City Works - Vernon Hills
Server Ethan was great. Very responsive and made good suggestions with accurate descriptions. The Shrimp Salad was outstanding. My guest loved his filet sliders. Wings are always great. He kept our waters full and checked in with us just the right amount.
I think the service was very slow.
I ordered a chicken sandwich which said on the menu that it came on a Kaiser roll. The roll was so glazed over with a ton of butter. It was wet and greasy and gross. I asked for crisp bacon and it was not crisp at all! I ordered a side Caesar salad with dressing very light but it was soaked in dressing.
I will not return .
Hello, I'm sorry to hear that you had a disappointing experience at City Works. Thank you for providing your feedback. I will relay your comments to the management team so that we can offer extra support and training to our team wherever they may need it. We hope that we can show you our ability to improve based on guest feedback. - Staley
This was my second visit. This time we had a party of six. Just as the first visit, great food and great service. Couldn’t decide on a beer as they have so many, but they gave me samples which made my choice easy. We shared the desserts which were amazing. We had a great time. I’ll definitely go back!
Hi there, I'm glad you had a nice time at City Works! Come back again soon! - Staley
People have raved but it just missed the mark for us. The wings were chewy and fattier than typical wings. Same for the BBQ pork sandwich. The chicken tacos were good. Not great.the olive oil fries were super salty. Over salted. The cookie desert was fabulous. Gooey and warm. Service was the standout. Our server was super attentive. If you order the right things it’s probably better. It’s also pricey for what it is.
took for ever to get our 1st cocktail burger and wrap took 40 min food was just average the waitress was very nice and apologetic I'm sure none of it was her fault she did what she could with what she had $12 for and old fashioned your about $4.00 high unless you are changing for th he wait time,probably a 1 time visit
Our waiter was exceptional!
Upon arrival with reservation, we were seated immediately. Service was on point, food was great. We had the cauliflower steak and tinga tacos, both very good. Overall experience was delightful, already have our third reservation planned for this coming weekend.
Giant sports bar, expensive mixed drinks, average food.
Good beer selection.
Hi there, I'm sorry to hear that you had a disappointing experience at City Works. Thank you for providing your feedback. - Staley
Excellent service and very good food.
Hi Jeff, I'm glad you had a nice time at City Works! Come back again soon! - Staley
That food was excellent the atmosphere was pleasant and the wait staff extremely kind.
Hi Kurt, I'm glad you had a nice time at City Works! Come back again soon! - Staley
Food was excellent! Server was knowledgeable of beer selection. Definitely coming back soon.
Hi Sam, I'm glad you had a nice time at City Works! Come back again soon! - Staley
First time! Service was excellent! Appetizer (Buffalo Chicken Dip) was pretty generous! Entrees were a good size. I wish I had more of a side with my Fish Tacos, though.
Hi there, I'm glad you had a great time at City Works! We hope you'll come back again soon! :) - Staley
Great beer selection but we thought the food was just ok.
Great food and night! Loved our server Ethan!
Always amazing service and food. Our waiter recommended the perfect beer. Love going there so much.
Hi Roni, I'm glad you had a great time at City Works! We look forward to seeing you again soon :) - Staley
Kung Pao Cauliflower and fish tacos were excellent. Ethan took great care of our party of four. Will definitely be back!
Hi there, I'm glad you had a nice time at City Works! We look forward to seeing you again soon. Thank you for your feedback! - Staley
Great food and atmosphere for a casual girls night out. Server was very knowledgeable friendly and accommodating.
This was my second time here in a week. Not as impressed this time. My salad came with things I asked to be removed. There were also issues with other food that they comped us for.
The place was buzzing on a Sunday night! I had visited the week before and loved the fish tacos. On this visit I tried the Chopped Salad. The menu description listed both romaine and iceberg was in the salad.. I asked the waitress if I could have the salad without the iceberg and since it makes me ill. She checked with the kitchen and came back to tell me that they could make it with just the romaine. However, when I started eating the salad, I noticed there was iceberg lettuce in it. I tried to eat just the romaine and the chicken. Needless to say I won't be ordering any of the salads at City Works. My companion had the burger which he stated was delicious. Service was good!
Overall, pretty good. Great beer selection but a bit pricey. Burger was delicious. Very comfortable booths. A good place to hang and watch some sports.
What a thrill! I didn’t know what to expect at the City Works which is relatively new to Vernon Hills. Awesome vibe with an incredible (current) curated playlist providing a great backdrop. The bar is great! Plenty of other wonderful offerings, but the beer is the thing at the bar. 90 plus beers with a universe wide variety of styles. Seating is comfortable (you choose table or high tops, and booths are available). Service was spot on and Ryan took great care of us. His recommendations turned out to be fantastic . I had Bottlenectar beer(really good!) and a devine salmon with a unique and delicious “succotash” over a butternut squash purée. So many flavors, so little time! The food was the thrill. Never expected such great food as I walked in. My wife had a unique Kung Pao cauliflower with chicken that she is begging me to learn how to cook. Highly, highly recommended! We are already scheming out next trip back.
Hi there, I'm so glad you had a wonderful time at City Works! We're so happy to hear that you enjoyed the food and service. I'll be sure to pass your compliments on to Ryan as well! We look forward to seeing you again soon. - Staley
Great place to watch NFL!
Hi there, I'm glad you had a nice time at City Works! Come back again soon! - Staley
Our first visit was during brunch. Nice atmosphere, good service and the food was as delicious as described. We will be back for lunch.
First time here and we loved it! Fun and nice atmosphere. The service was awesome and the food delicious. We definitely will go back!
Hi Melissa, I'm glad you had a great time at City Works! We look forward to seeing you again soon! :) - Staley
Service was really amazing. Ali was the lead server and was great and the supporting crew ran a tight ship. They were super busy but food and drinks came out with good timing. Ali knew beer and that was fun as he made some unique suggestions that paid off. Food was really good- suggest chicken sandwich fans give theirs a try. Curious if they can sustain the level of efficiency we experienced on a Saturday night. We will be back!
Hi there, I'm so glad you hear you had a great time at City Works. We look forward to seeing you again soon! - Staley
Excellent waiter! Food and beer selections very good. Recommend reservations to avoid wait. We would go again.
Such a fun place, went twice in 3 days while we were in town for Navy boot camp graduation. Thank you!! I wish we had one in Maine!!
Hi there, I'm glad you had a great time at City Works! We hope you'll visit us again soon the next time you're in town! Con-GRAD-ulations! :) - Staley
Great new restaurant in Vernon Hills. The Buffalo Chicken Dip was awesome and will try their cheese curds next time. Fish and Chips are a must!
Hi Linda, I'm glad you had a great time at City Works! We look forward to seeing you again soon! :) - Staley
Good food and a friendly waiter. My only complaint is the noise level. I will go back though!
First time there and really enjoyed the atmosphere, food and drinks. Great prices.
My only critique: too many menu items with the ‘smoke’ flavor. Everything we ordered had a smokiness to it and it got overwhelming the more you ate.
We recommend City Works and will be returning.
Hi there, I'm glad you enjoyed visiting City Works. Thank you for your feedback! We look forward to seeing you again soon. - Staley
Here for the weekend, going again today!!
Hi there, I'm glad you had a nice time at City Works! - Staley
Newly opened and service was very bad
Great place, was seated right away, and service was quick and friendly. The server was knowledgeable, and there was a great variety of drinks and food to choose from.
Hi there, I'm glad you had a great time at City Works! Come back again soon! - Staley
When kitchen didn’t get our order right, the manager was right there apologizing (and was very generous in compensating for the mistake)
Hi Terry, I'm glad you had a good experience at City Works! We hope you'll visit us again soon. - Staley
Our server Ivan, I believe his name was, was great! We came for a birthday dinner and our food ticket ended up being lost, not a big deal but management came to us to apologize and basically took care of things for us. It was really unexpected and appreciated that they went above and beyond! We’ll definitely be coming back.
Big thank you to the entire staff!
Hi there, I'm glad you had a nice time at City Works! Thank you for celebrating with us! We look forward to seeing you again soon! - Staley
Went a few days prior w/ friends & it was amazing! So brought family back but didn’t realize Sunday had limited menu. The dish I had as well as the others I wanted to try were not avail. Add the crazy noise level & slow service & it was a very disappointing visit. Our waiter (Ethan I think...tall guy w/ beard) was also very intrusive - kept coming back & injecting himself into our meal & hvg conversations! And he wasn’t even chkg in our needs...he was just talking! And at the end even asked us to fill out a survey & say good things abt him!!
Needless to say, my fam def didn’t thk it was all that. Would love to brg them back in a wkday to see the diff but not sure I’ll be able to convince them again.
Hi there, I'm sorry to hear that you had a disappointing experience at City Works. Thank you for providing your feedback. I will relay your comments to the management team so that we can offer extra support and training to our team wherever they may need it. We hope that we can show you our ability to improve based on guest feedback. - Staley
We were greeted warmly. Our server was very attentive and friendly and the food was excellent! We will definitely be back again.
Hi there, I'm glad you had a great time at City Works! We look forward to seeing you again soon! :) - Staley
Came for happy hour - arrived at 5:25 but didn’t get someone to take our order until about 20 minutes later and happy hour ends at 6. Waiter did apologize and let us each order 2 glasses of wine. Decor was underwhelming but the food was good. I will give it another chance.
For a place with 90 beers on tap, they also have a great selection of whisky.
Efficient service, friendly and knowledgeable staff.
Prices are a bit higher, but you’re paying for the quality not quantity.
Hi there, I'm glad you're enjoying City Works! We hope to see you again soon! :) - Staley
Restaurant decor is very nice, very welcoming and attentive staff, food was good. Appetizers bountiful, sandwich not as much but tasty. Good menu selections for all tastes and very accommodating to tailoring the meal for each individual. Definitely will go again and try other items.