Although the meal was fantastic, We waited a very long time for our meals. Also the experience of dining ... having to scan drivers licence etc was a bit off putting and luckily we had them on us, as we had no idea. Even though the meal was fantastic and value for money, we Probably won’t return due to the rest of our experience for the night. I’m sure this won’t bother others though, to each their own.
We have made Officer Club our weekly Sunday night tea destination.
The staff are always friendly and knowledgeable.
The meals are great and 8 out of 10 times come out in a timely manner.
Our children have their favourites and the staff remember our drink orders, which the kids think is pretty cool.
My husband likes to try the different beers on tap, and you can easily grab one of the staff to grab another one.
Staff make sure we have everything that we have ordered and ask during our meal whether or not we need anything extra.
Paying the bill is easy and I like that you can save up your points to get money off your meals.
The food, the service, friendly and helpful staff, top notch 5 star all categories, highly recommended
My bill was near $50 and the food was horrible. Couldn’t cut my roast potatoes and the meat and pork crackle was cold
Very nice meals
Only one of the staff members had wonderful customer service (Wendy) the rest , I particular a young girl brought us our drinks was especially rude
Our lunch was enjoyable for a family gathering but we were consistently rushed by the waitress. Pushed to order, pushed to clear the table and pushed to pay the bill. We were interrupted regularly. It wasn’t overly busy so we didn’t feel we were holding anyone up . We enjoyed the venue, the food. Everything was clean and welcoming. I hope next time it’ll be a more relaxed experience
Fabulous food and a great atmosphere. The staff are very professional and kind.
Menu had changed a lot since our last visit. The food was nice however found it was a bit pricey for what you got. The waitress was nice and helpful but came over to our table far too many times which became intrusive to our conversation and our overall enjoyment.
First time customer but will be returning very soon. Greeted by such friendly staff and great service.
Change in birthday discount was unannounced. The complimentary birthday case was a nice touch!
Warm atmosphere, Excellent food, friendly staff and excellent service
Playground and size of the kids meals are great! Great range of meal options too
Great meal and service
Excellent meals and pleasant atmosphere.
Thoroughly enjoyed eating there.
The most understanding attentive service you could expect.
Lots of menu choices, we chose from the seniors menu and loved it.
Really bad cooking and presentation
We wont be back
Have had lunch and dinner here lunch is a better experience it's quieter and the food quality is better;I will keep having lunch here but not so sure bout dinner again
Group booking for birthday lunch. Very nice staff & food. Our waitress Wendy was fabulous.
Wait far too long for drinks. Came after meal. Ice was melted. Our waitress apologised at least 5 times before they arrived. Ordered sweets which also took long time and chocolates was melted. NOT ENOUGH STAFF! Feel sorry for your staff, not their fault.
Waitress Harmony was lovely and very attentive. Willing to go that extra mile for food intolerances. Thank you.
Excellent service, very friendly and helpful staff, food was delicious
All round great first time experience and we will be back!
Food is good and service is okay. Wish they would be a bit cheaper as pricing is on par with higher end restaurants. Our guests were asked to take off their caps which is part of the dress code and understandable however the staff member was relatively brash and rude and demanded it before they had even sat down. A member of our table was also informed he could not drink two drinks at a time as though he was attempting to but was ordering for himself and another at our table? This was the same staff member. We got the impression she assumed we were trouble before giving us the benefit of the doubt. This isn’t the best way to treat customers and I’m not sure why this attitude was taken as it was a family gathering.
Good size meals that were very good quality. Good kids area
great food with amazing staff, full table service and a decent variety of food available.
great for catchups with friends or family.
only thing is the kids play area is very small however the kids do get a little coloring book and crayons to keep them occupied if they get the kids pack which is drink, meal and desert.
Great customer service, really good value and great choice on the menu, food was amazing . Would highly recommend to others
Escellent food & service but we felt rushed. One meal was not as described but still good
Unfortunately our food was not up to standard. A number of people at our table were disappointed with their meals.
Awesome customer service. Wonderful food. For sure we will come back soon.
Millie is an excellent waitress. Very warm and accommodating!!
I would recommend it but warn that the service is slow. The girls were very nice but only had one iPad between them, so you had to wait until it became available. It was a long time between drinks.
The garlic prawns was more creamy than garlic, the Moroccan soup the spices weren’t cooked out enough, so tasted powdery, my sister didn’t like hers at all, everyone else enjoyed their meals. Also had to wait to pay the bill no one around.
The kids meals came out and were eaten and we still hadn’t received our mains it took 65 mins for them to reach the table. Parma and a Yorkshire pudding. By the time it reached the table we were over it. Very poor service, veggies were below average & the Yorkshire pudding was burnt very disappointing
The price of the food was very overpriced for the quality that was received.
Service by staff was good and cheerful. However the polenta stack ordered by one guest wasn't the best as it had minimal flavour and the eggplant was rubbery, other meals ordered were adequate relevant to cost. Noise was moderate by other guests and environment was pleasant.
Food was delicious, service was exceptional and the prices are great
My first time dining and I found it quite nice. The waitresses and hostess was friendly and the food was good. Some background music would be good and a band or something on weekends.
The bangers and mash should have been specified on the menu that the bangers was PORK and not BEEF. The Curry was not spicy at all and very runny. The rice was dry and looked like it had been reheated.
The sliders meat was not cooked. Overall the adult and kids meals were not nice at all.
The staff were very rude and the meals were average for the price you pay
The food is too expensive for what you get. I would rather pay $35 for a main meal in a nice restaurant not a rsl/club/pub style place.