Excellent service, very friendly and helpful staff, food was delicious
All round great first time experience and we will be back!
Food is good and service is okay. Wish they would be a bit cheaper as pricing is on par with higher end restaurants. Our guests were asked to take off their caps which is part of the dress code and understandable however the staff member was relatively brash and rude and demanded it before they had even sat down. A member of our table was also informed he could not drink two drinks at a time as though he was attempting to but was ordering for himself and another at our table? This was the same staff member. We got the impression she assumed we were trouble before giving us the benefit of the doubt. This isn’t the best way to treat customers and I’m not sure why this attitude was taken as it was a family gathering.
Good size meals that were very good quality. Good kids area
great food with amazing staff, full table service and a decent variety of food available.
great for catchups with friends or family.
only thing is the kids play area is very small however the kids do get a little coloring book and crayons to keep them occupied if they get the kids pack which is drink, meal and desert.
Great customer service, really good value and great choice on the menu, food was amazing . Would highly recommend to others
Escellent food & service but we felt rushed. One meal was not as described but still good
Unfortunately our food was not up to standard. A number of people at our table were disappointed with their meals.
Awesome customer service. Wonderful food. For sure we will come back soon.
Millie is an excellent waitress. Very warm and accommodating!!
I would recommend it but warn that the service is slow. The girls were very nice but only had one iPad between them, so you had to wait until it became available. It was a long time between drinks.
The garlic prawns was more creamy than garlic, the Moroccan soup the spices weren’t cooked out enough, so tasted powdery, my sister didn’t like hers at all, everyone else enjoyed their meals. Also had to wait to pay the bill no one around.
The kids meals came out and were eaten and we still hadn’t received our mains it took 65 mins for them to reach the table. Parma and a Yorkshire pudding. By the time it reached the table we were over it. Very poor service, veggies were below average & the Yorkshire pudding was burnt very disappointing
The price of the food was very overpriced for the quality that was received.
Service by staff was good and cheerful. However the polenta stack ordered by one guest wasn't the best as it had minimal flavour and the eggplant was rubbery, other meals ordered were adequate relevant to cost. Noise was moderate by other guests and environment was pleasant.
Food was delicious, service was exceptional and the prices are great
My first time dining and I found it quite nice. The waitresses and hostess was friendly and the food was good. Some background music would be good and a band or something on weekends.
The bangers and mash should have been specified on the menu that the bangers was PORK and not BEEF. The Curry was not spicy at all and very runny. The rice was dry and looked like it had been reheated.
The sliders meat was not cooked. Overall the adult and kids meals were not nice at all.
The staff were very rude and the meals were average for the price you pay
The food is too expensive for what you get. I would rather pay $35 for a main meal in a nice restaurant not a rsl/club/pub style place.
Lovely new big facility. Service was very good. Quality of food was decent. Food serving sizes are ridiculously big for mains. You will need to go there hungry and ready to eat big. No wonder many Australians are overweight. Would much prefer a slightly smaller portion and a reduced price. We ended up getting a doggy bag rather than stuffing ourselves silly.
Wendy was very friendly and efficient,food good and premises appealing. Only problem was seniors meals were unavailable as Saturday was deemed a public holiday...Booked online and cannot remember seeing notification that Seniors meals were unavailable . However was pleased with experience except sign in system which caused us techno morons a few problems.
Great service, food, prices, atmosphere. Only gripe is the ticket machines to register as a temp member.
Great food, good atmosphere, enjoyed our night. Little bit on the pricey side but you get what you paid for.
We had an enjoyable meal with friends . Our waitress (Wendy) was very helpful and friendly.
The service was a bit on the slow side, we had to try and get the waitress attention for drinks...food was great.
The lightning could have been a bit brighter it was a bit dim. Overall a nice dinner
Fantastic place to dine, great scenery and service outstanding
Quite noisy - bingo hall kinda noisey. Tables didn’t seem to be served in order. Waiter didn’t follow up on drinks TWICE. Food was nice. Price was reasonable.
The service was impeccable. Bec is an excellent waitress, very pleasant and very professional
Most of the meals were good, husband ordered a Mixed grill, the only meat that wasn't dry was the steak, he didn't finish the meal. The chicken schnitzels were a little overcooked. My fish and chips were good.
Service was great. Generous servings. Hot and spicy penne was delish...just as I was hoping for. Our group of 5 very satisfied with all meals ordered,great value all round.
Was a lovely lunch out with friends for my 40th. Waitress was friendly and attentive but not over the top. Menu was good and the wait wasn’t long. Would definitely come back!
Our first visit to this club, unfortunately was quite disappointing as we arrived at 7.15pm and meals took almost a hour to come. Food was ok, a little pricey. Kids were over it by the time the food arrived. Didn't seem to be that busy.
We frequently go to zagmes in Berwick and food is always really quick.
Great food and quality of service. Bit weird that you can't get seniors meals on a Friday night but overall it was a good experience.
My husband & I have dined at this venue many times over the last two years but after our experience this time we will not be returning. We booked a table for four which was in a great spot by the window overlooking the lake, after we were seated we waited about twenty minutes for our friends to arrive.
We waited about 15 minutes before a waitress came to our table to take our orders and drinks, half an hour passed and our meals or drinks were not served. We spotted a waitress and called her over to enquire where our meals & drinks were, she returned to let us know that the kitchen had not printed our orders and she would need to take our orders again. As my husband is a diabetic with no lunch we stressed that he needed to eat very soon. We still had not been served our drinks!! Our waitress got our drinks within ten minutes. Our meals arrived about ten minutes later. One of our friends had ordered the roast which had no roast potatoes and my husband & I the seafood basket which contained fish that was so thin and looked like frozen fish from a supermarket, the only thing that was fresh was the chips. When we asked where the roast potatoes were we were told that they had run out, no mention earlier so that the order could be changed. We spoke to the manager and she told us that it was unavoidable as a bus had arrived and they were busy, no mention re compensation for our dreadfull meals. We did ask our waitress if we could have garlic bread as an apology which she organised but what we received was 2 pieces for four people.
When our account arrived it also was wrong! We had ordered 4 senior meals and had been charged for 6, they blamed it on the computer. Definitely would not recommend this venue to anyone and we will definitely not be returning 🤬🤬
We had a booking for 8, first time there and not knowing we all had to register, no one was there to show us how we had to do it, we wasted a lot of time trying to figure it out ourselves, the instructions weren’t the best.
It took a very long time for our food to come out even though the place wasn’t packed. Once we got the food it wasn’t very good at all, burgers weren’t cooked properly or over cooked. Portions sizes were very small for what you paid, you expect a bigger portion for the prices of most meals. The only good point about the whole service was the lady who served us was really good. Unfortunately We won’t be coming back again.
Have been here twice. And both times the service was excellent and the food ordered delicious. If you can get a window table, your evening is even better imho. Love coming here and can't recommend it highly enough for value for money.
I eat there quite often with family and friends and each time I enjoy it more and more...no complaints from me 😁😁
Thanks to Colleen, Mandy and Bec for their good service
easy to find, only a couple of minutes from the M1. lovely setting
extensive menu. friendly table service. food very nice. no complaints
Amazing food, good service, not a long wait for food, as soon as I ordered 2 minutes later entrees came out. The noise was bad though, as we were seated right next to the playground.