Cooper's Hawk Winery & Restaurant - Downers Grove
Food was slow to get there but good
I believe our waitress needs to be shadowing someone for a while
Great service; excellent friendly waitstaff provided recommendations of wine paring with meals.
As always great dinner ! The specials are superb!! Nice way to spend time enjoying.wonderful
Food with friends.
Fabulous place, great atmosphere even on a Tuesday night, and great tasting food.
I am so happy that you are in DG now! Our waiter Scott was awesome, great service, fun, knew what he was talking about! Overall Great experience and will be back Soon!
It is really hard to get a table or reservation on a weekend so i hope at some point it will settle down a bit! I have been trying a week ahead to get in on a weekend but no luck. Will keep trying !
It was good
What kept me from giving a 5, is the fact that our server was not super attentive. This is the 2nd time dining at this Coopers Hawk that our service was not up to par, when comparing to other Coopers Hawk restaurants in the area. This is a common complaint, from what I hear from others. C'mon Downers Grove, fix this!
Melissa was our server and she was amazing! I’ve been coming to Cooper’s since July 2018 and never signed up for the membership. Melissa energy made me so excited about everything that I finally did it and have zero regrets as I left there with two bottles one that she recommend and is now my favorite. She’s amazing! Can’t say enough good things about her.
Sat down, table was dirty. Order steak medium - comes out blood red, no real apology or anything.
The location is beautiful and spacious. Our food was cold.
The wine tasting was great the food was fair I’ve been to other Cooperhawk restaurants and the food is been phenomenal I was a little disappointed and then the service the girl forgot the lobster bisque soup for one of our people that were eating and the food came a minute later she wasn’t as attentive as I thought she should be so overall an OK experience but I have had better experiences at other Cooperhawk’sThank you
Everyone fr/the lovely hostess to the server, CeCe was fabulous. Food was amazing as always & as a Wince Club member w/2 accounts, I am at the restaurant ALOT.
First time at the new location. Great service!
We have been to 2 other Cooper’s Hawk’s but this one was my favorite. I like the decor. The service was great. Food , wine and cocktails were delicious. We will definitely be back. I had the scallops ( which were cooked perfectly and had a nice sauce). My husband had the blackened tuna which had a little kick to it. We had the chocolate cake for desert. The cake is very light as it has a lot of ganache.
I have always had a love for Cooper's Hawk. We decided to try the Downer's Grove location since it was new and just opened up a couple of months ago. I made a reservation through OpenTable asking for a certain server that I knew worked there and we were celebrating our anniversary. Once we got to the restaurant we decided to do some wine tasting. our wine specialist told us that we did not have any wine tastings available and only two bottles to pick up. So at this point in time I knew we were part of the wine club and haven't been back to Cooper's Hawk since July. I said we should have at least 6 bottles to pick up and most certainly a wine tasting available. Looking more into the account back in August I had to get a new credit card, the credit card company told me I did not have to contact any of the companies who I am set up with reoccurring payments. Cooper's Hawk did not contact me letting me know the card they had on file was not valid anymore. Luckily Brittni the senior restaurant manager was able to back date all the payments and get us our bottles, tastings and even our $25 credit that expired. Once done with our tastings we went to have dinner. Unfortunately this Cooper's Hawk did not acknowledge that I asked for a specific server to take care of us which she was there working that day. Also they did not acknowledge I put we were celebrating our anniversary that day. Our server who took care of us was very kind and did a very well job of taking care of us. I did let the server that I knew there know about our experience and she did talk to a manager. Overall I was happy with the experience, the food was good besides the mixed vegetables which weren't the same as I remember, but our server did a great job. I just wanted to let Cooper's Hawk be aware of the specifications people can put through the app when making a reservation. I plan to return and give this place another shot in the spring/summer time and try their open seating outside.
Food was amazing as always, service was horrendous. Slowest service I have ever had, for a restaurant Let alone a new restaurant.I will never go back to the Downers Grove location.
Great with gluten free option! Huge menu!
The older hostess was a little impatient with patrons trying to get to the desk when being called, other than that a great experience. D.D. was our server and he was very attentive. We enjoyed great flights of wine and they were explained well, appetizers of drunken shrimp was delicious -as were our main courses of potstickers, surf and turf and shrimp dinner. Desserts were decadent and very generous portions.
Lovely meal, great service. Thank you.
Our waiter Elijah was very forgetful and did a really poor/slow job. It’s a shame because we absolutely love coopershawk and were so excited this location opened. However, been there multiple times and sat in bar area and service has been poor each time.
The Brusselsprouts are my absolute favorite and were burnt. Twice. The manager in duty didn’t come into the bar area one time. He was hanging out with the staff behind the hostess stand most of the night. There were five hostesses by the way. No bus service at all. Two extra plates and settings sat at our table the entire evening. Never had water refilled without asking multiple times and dirty glasses sat the entire night on our table. Very ad because the other locations have all been amazing.
I made reservations on 11.1.19 for a cozy booth for 3 at 7.30pm on 11.7.19
I waited 21 minutes to be seated, and when we were seated it was at a table.
Then when I ordered the crispy brussel sprouts for an appetizer, there were no whole Brussels sprouts just shaving of crispy onions and leaves of Brussels sprouts... I was extremely disappointed but was not offered anything for the inconvenience.
They messed up our reservation and we had to wait 30 mins past reservation time. After we were sat, service was great.
We had the best Server, Aubrie. She was very friendly and accommodated our special requests. I use many different Cooper Hawk locations, and Aubrie is a keeper. She provides excellent service.
The noise level was very high which made it difficult to have a conversation with others. I was disappointed that five of us got served at the same time and the 6th person didn’t get his food until at least 10 minutes later. The server & manager was aware of this and kept asking what else they could do for us while we waited. They were very attentive but the one dish was slow to arrive. Also, we had a reservation, for 5:30 on a weekday but it took about 10 minutes for us to be seated.
Food was great but parking not good. You must valet. Hostesses were not professional
Very nice restaurant. The food was excellent, and even without the gift card I had, would have been affordable. I reserved this on OpenTable, and they had my request for a birthday dessert. I will definitely use OpenTable again, and also return to Cooper’s Hawk. A very nice experience for my sister’s special birthday.
Great new Coopers Hawk! Nice atmosphere. Great tasting area. Nice and big! Upstairs rooftop is great for anytime of year.
There was an issue with the first steaks. But server JP and manager Jonathan made it right.
Your food is excellent. The service was excellent. I have recommended Cooper's Hawk Winery & Restaurant to all of my friends and family.
Everyone is very well trained to make you dining experience everything you want it to be. Very nice job!! And great sangria too!!
Great lunch, great atmosphere and our server Julian was awesome!
Great atmosphere, food & service at this location!!
Great food, great atmosphere, great service by Marissa!
Celebrating my friends engagement! It was our first experience at Coopers Hawk and we loved it! Can’t wait to come again!
I didn’t get the table I reserved and we had to wait like 40 min for appetizers
We made a reservation and it got canceled because they wanted to put a large party at the spot where I made my reservation. To make things worse I had to wait to get a table to replace the one they gave away. I was put in a half size table and everyone passing could hit me. What is the point of a reservation if they don’t honor it and do what they want anyway.
Our first visit to Coopers Hawk at Downers Grove was very good. Excellent service, attentive staff and very good food.
Awesome atmosphere! Delicious meal! Great wine and wonderful service!!!
A favorite spot of ours, always consistently above the standard regardless of the location.