It was great. Our server was really attentive and nice

Not sure if they were short staff but the service was terrible. It took awhile for them to take our drink and food order. Once we got our order which was incorrect the staff only came by twice. And once was to bring the bill. No offer for a refill on our coffee. Will have to try the Milpitas El Torito in the future.

Food is always delicious. Value is great. The outdoor dining, the heaters should all be lit, they waited until after dark and we asked for the space heaters to be lit.

Muy buen servicio muy atento nuestro mesero y muy buen ambiente

There were tables with large groups7 or more people not wearing masks and tables were almost pushed together to accommodate more people. The food was cold when I got it and not very good selection. I was very disappointed as I remember the location in Santa Clara as an a maxilla employee to eat , very sad the quality is not there

Dinner was great… Considering COVID-19 everything was outside so it was a bit windy and cold but nothing they can do about that. The food exceeded my expectations. The Caesar salad was amazing! My fish tacos were great. Everyone else raved about their food… And then cocktails couldn’t be better.

Found hair in 2 of our plates and in the salsa. Very unsatisfied

The server sighed with irritation when I asked for more chips !? Please train in customer service before hiring .

They are so close to being wonderful. Had a reservation but still waited just as long for a table as those walking in. Ordered guacamole and it didn’t arrive as an appetizer but came after our food. Margaritas were yummy. Food is consistent and good but service always lacks (have to ask for silverware, have to track down server for drink refill, check takes a long time to arrive, etc.). Bathroom was DISGUSTING which is especially unsettling during times of COVID.

Birthday Celebration

Valentine’s day

We had a large party of 8, and ate outdoors due to the pandemic. Everyone enjoyed thier meal. I personally was surprised because El Torito is a chain restaurant that isn't known for excellent food, but the quality of my Baja platter was high. The bacon-wrapped prawns, in particular, were delicious. Our server was on the ball, and very honest when I overlooked the fact that the gratuity had already been added to our bill.

El Torito's has done a great job adjusting for outdoor seating. Dinner at sundown was beautiful and comfortable. Valentines Day is a busy day for any restaurant, and that were ready for it. Very nice experience.

I'm sure this is somehow a result of COVID changes, but the value just isn't there anymore. 3 years ago we were here and brunch was amazing, now it's just not that great. You'd be better off paying for individual entrées elsewhere. The service is severely lacking, asked for napkins several times and never got them, waiter only stopped by a couple times the entire time we were there and didn't explain where things were inside. Took 20 minutes to bring us our check after we'd asked for it, so once we had it we just took it to the front and asked if we could please pay then and leave instead of waiting any longer. I know it's busy, and it's a weekend day, and it's COVID. But the experience was just no where near the same.

Restaurant did well to accommodate with outdoor seating due to current conditions. Food was very delicious. Service lacked a little but overall experience was pleasant.

The staff was super friendly and upbeat ready to handle the big Valentine's rush. Our waiter was excellent made sure we were always top off for our mimosas . they also have outside heaters but it is best to dress warm

We had a reservation and had to wait 40 minutes to be seated. There was about 5 parties waiting to be seated prior to us. I understand it was the day prior to Valentines day. I would suggest they eliminate available times since i did notice they had a lot of available times during the hour.

I understand we all are dining outside. But this outdoor seating management is ridiculous. They have tents but not closed to any elements. Heaters that are not near any tables. The food is not bad but lacks any real flavor. Just very bland. They seem to overbook online reservations and not account for how long each table may stay. For a Saturday night, just don’t go!

Due to Covid the seating is all outdoors. They did a decent job of setting up outdoor dining, however the winds were up to 18mph that day and there was no barrier for the wind. The wind was calm when we sat down but halfway through our wait for our food the wind picked up and in the tents it was just a wind tunnel. We froze! The food took forever. They were bringing out chips and salsa like crazy but we waited almost 45 minutes for two kids meals, soup/salad and an appetizer. We will return once dining opens up inside.

The service was great and the wait staff did a wonderful job. We were seated on time. There were very few heat lamps in the dining area., a few more heat lamps would have made the experience more pleasurable. The food was not the best. My son ordered the kids steak fajita, the steak was hard and over cooked, veggies were drenched in butter and over cooked. I ordered the slow cooked carnitas, the flavor was lost in all the grease.

Our waitress Kailyn was so good to us. We appreciated her service and were very satisfied with her.

Can’t give 5 stars when only outdoor dining available. It was a nice tent but a cold tent. Thanks Governor Newsom

It was outdoor seating due to COVID. Service levels has some head-room. Food tasted great!

Service was great. Sergio checked on our table frequently and he was very courteous. Carnitas street taco plate was delicious! Also ordered the Enchiladas Rancheras as my daughter is vegetarian and requested them without meat, delicious! The outdoor seating that is currently in effect due to pandemic worked out fine. Sat outside and watched the sunset from our table with a beautiful view of the ocean.

They.did a great job given the Covid restrictions

Nice staff.....Table tops were dirty. Appetizers / entrees had unmelted cheese inside which was cold to the touch. Rice and beans were good.

Disappointed by the sharp decline being kid friendly. We had to ask for a high chair twice despite it being on our reservation, no more crayons and paper color-able kids menu, and they served my not quite 2 year old her milk in an open glass. When I asked for a lid and straw, I was told they no longer have them.

Good food and service , lots to choose from , love the price , outside was great , heaters too , loved it !!!!!!!

As usual, the food and service were great. It was a bit chilly under the white tents because the heaters were kept outside. Otherwise, a great experience.

My husband and I came all the way from Santa Rosa just to get the flautas. As always, everyone was very helpful and the food was incredible! Cant wait to come back in a few weeks!!

Great brunch, just a bit pricey. And the dining tables should not be placed anywhere near the electrical box/delivery area/trash dumpsters. Really kills the overall experience.

I loved my brunch and will make it a tradition whenever I visit! I’m

Overall it was acceptable. Drinks were great. Shouldn't have ordered a steak, its not a steakhouse. Was sat in the coldest spot without heater next to the water.

We ordered the Fajitas Duo with steak and chicken, it arrived on a large plate, the meat was in whole pieces. Whenever I’ve had fajitas, they’re always served sizzling on a cast iron skillet, cut into strips with veggies. We were very disappointed.

We loved the outdoor seating and great service.

Friendly nice place the waiter was very courteous and fast and always came and asked if we needed anything till the end when we ordered two last drinks he made it happen for us loved my first time being their thank you!!

We made reservations for this past Saturday night Ocotober 17th at El Torito in Monterey... When the seven of us arrived for dinner, we had to wait maybe 10-minutes, for our table to be ready!! Customers with no reservations were waiting way over an hour to have dinner, so we were certainly happy that we had made reservations through OpenTable!!

Bland tasteless food, chicken fajitas were very dry and veggies over cooked. Brought out entrees and forgot appetiser, when commented server just shrugged and said she’d take it off the check. Handed check without any apology nor asked whether we wanted anything else. Worse service and meal on Cannery Row.

We had been here once before Covid, and we loved the experience and food. We took friends out to dinner now with the outdoor seating. The food was still great, however there didn’t seem to be organization with the tables our server had. She only came once to our table and we were not helped again when we were missing things. I had also ordered a soup with my meal and it never arrived. We tried to pay with one of the hostess who was not busy at the time but would not help saying only the server could do it for us. She was very busy and we had to wait another 15-20 before we could pay and leave when others were waiting for our table. I would still return to El Torito but maybe after Covid or when they have better management on busy nights.

Our dining experience went more smoothly than expected as this was our first time dining at a restaurant since the pandemic started. The service and the food was excellent!