Empire Grille

4.1
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110 Bewertungen
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31 bis 50 USD
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Aus Dem Meer

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Specials

FREE Soup or Salad with the purchase of an entree

FREE Soup or Salad with the purchase of an entree

Nutzungsbedingungen:

Gültig für: 1 - 20 Personen

Beginn: 24. Oktober 2018

Ende: 25. Oktober 2117

Verfügbarkeit: So. 12:00-21:30
Mi.-Do. 17:00-21:00
Fr.-Sa. 12:00-21:30

Was 110 Gäste sagen
Bewertungen insgesamt
Bewertungen können nur von Gästen gemacht werden, die in diesem Restaurant gegessen haben.
4.1Basierend auf kürzlich erfolgten Ratings
4.1
Essen
4.3
Service
4.0
Ambiente
3.9
Preis-Leistung
Lärm · Gemäßigt
60 % der Gäste würden das Restaurant einem Freund empfehlen
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J
Neuengland
13 Bewertungen
Besucht am 31. Dezember 2019
Gesamt3Essen3Service3Ambiente4

Hate to judge a restaurant on New Years eve but they could have done a better job. Baked stuffed lobster was good. Prime rib came out cold and had to be sent back.

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VG
Neuengland
1 Bewertung
Besucht am 7. Dezember 2019
Gesamt5Essen5Service5Ambiente5

First time and not the last time I will be at the Empire Grille. The atmosphere was great, service awesome, food spectacular. I am already making plans for my next visit!

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A
Neuengland
11 Bewertungen
Besucht am 1. Dezember 2019
Gesamt5Essen5Service5Ambiente5

We recently celebrated my sister’s 75th birthday. Our waiter Michael A was very attentive and went out of his way to make the day a fun event. Food was excellent. The experience was improved because the Empire Grille has staff that help deliver food and clear the tables preventing the patrons from waiting excessively.

Empire Grille
Geantwortet: 14. Dezember 2019

Ann, thank you for the splendid review! We always try our hardest to please our guest and are glad you received quality service. We will be sure to let michael know he is doing a good job. Hope to see you again soon! -The Empire Grille Family

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GV
Neuengland
1 Bewertung
Besucht am 28. November 2019
Gesamt2Essen2Service1Ambiente2

We have eaten at Empire Grille several times, especially the baked stuffed lobsters. This time, the amount of lobster in the stuffing was significantly less than historical experiences and at $70 per lobster it was way overpriced. Staffing was too light in proportion of waitstaff to patrons. Waitress was not very attentive, partially as a result of scheduling as she was spread out too thin. We purposely scheduled reservation at 4:30pm to avoid the Thanksgiving Turkey crowd. Patrons near our table were ignored for too long prior to taking their order and one couple was served their soup and almost immediately were served their turkey dinners. Overall very poor experience. We will not return.

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DD
Neuengland
1 Bewertung
Besucht am 10. November 2019
Gesamt1Essen2Service2Ambiente2

I was very disappointed with what the menu actually was vs. what was on Venus website. It was a Sunday lunch that my family and I was looking forward too, only to find that the menu was completely different!! The Venus is nothing like it once was. Will not be going back anytime soon.

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DH
1 Bewertung
Besucht am 11. Oktober 2019
Gesamt5Essen5Service5Ambiente5

We were seated right away with our reservation. our waitress was amazing in recommendations and personality!. Food was delicious.

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EK
Neuengland
21 Bewertungen
Besucht am 29. September 2019
Gesamt5Essen5Service5Ambiente5

We sat at a round comfy table and enjoyed prime rib,
appetizers and dessert!
Our favorite and very experienced waiter, Michael provided us with top notch professional service! Always the finest dining experience when Michael is our waiter. He’s patient, attentive and always a pro.
Brady was a really pleasure. He also was very patient and accommodating!

Empire Grille
Geantwortet: 4. Oktober 2019

Glad to hear about the great service from Michael! We will make sure the message is sent down. We hope to see you again soon!!! -The Empire Grille Family

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OT
Miami
41 Bewertungen
Besucht am 25. September 2019
Gesamt5Essen5Service5Ambiente5

Excellent food and attentive service. Lobster was exceptional.

Empire Grille
Geantwortet: 29. September 2019

Thank you very much, hope to see you again soon!!! -The Empire Grille Family

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OT
Neuengland
1 Bewertung
Besucht am 31. August 2019
Gesamt5Essen5Service4Ambiente5

Everything at Empire is always delicious. Service is great and so is the atmosphere. Quickly becoming a favorite of ours!

Empire Grille
Geantwortet: 1. September 2019

Glad to hear about your pleasurable experience! We look forward to seeing you soon! -The Empire Grille Family

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JG
Neuengland
1 Bewertung
Besucht am 28. Juli 2019
Gesamt5Essen3Service5Ambiente5

Great server, though sorry not to remember her name.

The au gratan potatoes were under cooked.

I had the frutti di mari, menu description stated it would include crab & muscles but those were missing, and no mention of it. I didn't push it.

Manager came by & checked on us, nice touch.

Empire Grille
Geantwortet: 2. August 2019

Jeff, thank you for the review. We do apologize for the cold side and the missing items on the frutti de mari entree that you had ordered. We will make sure our menus our updated and hope you have a great experience when you dine with us next. -The Empire Grille Family

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LA
Neuengland
1 Bewertung
Besucht am 27. Juli 2019
Gesamt3Essen3Service3Ambiente3

Overpriced stuffed lobster. Food came out cold had to send back. Waiter was not very attentive. Had several people taking care of us. Not even sure if the waiter knew we sent back our food.

Empire Grille
Geantwortet: 2. August 2019

Lisa, I am sorry to hear about your overall experience when you dined with us. If you could please contact us at your earliest convenience at 1(508)-678-3901. So we could resolve the poor service you received. -The Empire Grille Family

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AZ
1 Bewertung
Besucht am 27. Juli 2019
Gesamt5Essen5Service5Ambiente5

Great experience i got the 3 1/2 lb baked stuffed Lobster and it was superb.
Service was impeccable and the owner came to our table and was very personable great guy.
Wife had a pizza lol it was also good. Will return.

Empire Grille
Geantwortet: 2. August 2019

Anthony, thank you for the wonderful review. We hope you dine with us again soon!! -The Empire Grille Family

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D
Neuengland
24 Bewertungen
Besucht am 19. Juli 2019
Gesamt5Essen5Service4Ambiente4

Lobster a MUST (forget the price & enjoy)
Highly recommend

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PM
Neuengland
3 Bewertungen
Besucht am 16. Juni 2019
Gesamt1Essen3Service1Ambiente3

We often eat the 3 lb lobsters when we dine at the restaurant. The 3 lb lobsters were sold out so we had the 2 1/2 lb lobsters which cost $65.00 each. They definitely weren’t 21/2 lb lobsters. They were much smaller. We had them stuffed and there was hardly any lobster meat in the stuffing. It was Father’s Day and there were 3 of us. We feel we were ripped off. It was a very disappointing Father’s Day celebration. I’m surprised how they over booked the restaurant. We had to wait 1 and 1/2 hours to get our food. The waiter was excellent and he tried to be helpful. If you ever want us to dine with you again you will compensate us. Pam 401-272-3576

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R
Neuengland
19 Bewertungen
Besucht am 25. Mai 2019
Gesamt1Essen1Service2Ambiente2

Horrible dinner. Waitstaff have no personality. The food took forever to come out. My husband's fish was cold. My prime rib was the worst beef I ever had. The sour cream was rancid, the green beans were overcooked. The whole place smelled of stale oil. The only decent thing we had was the minestrone soup. We couldn't even catch anyone for a refill on water. We will never go back.

Empire Grille
Geantwortet: 6. Juni 2019

Rose, om behalf of the Venus and the Empire Grille I would sincerely like to apologize for the experience you had with us. If you could please reach out to us at your earliest convenience at 1(508)-678-3901. Sincerely Cam, assistant dinning room manager

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L
Neuengland
43 Bewertungen
Besucht am 18. Mai 2019
Gesamt5Essen5Service4Ambiente4

Good food but kitchen was slow so we waited for food.

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DR
1 Bewertung
Besucht am 12. Mai 2019
Gesamt5Essen5Service5Ambiente4

Rob our server was fantastic. He made great recommendations upon hearing our requests. Although it was a very busy Mother's Day Sunday and we could see him going non-stop. He was consummately pleasant, did not make us feel rushed, showed no stress and made it an extremely pleasant dining experience for a special day!

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GC
Neuengland
1 Bewertung
Besucht am 10. Mai 2019
Gesamt3Essen4Service1Ambiente2

Service was overbearing at first, then we were ignored for take out order and bill. Waited 35 minutes

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L
Neuengland
6 Bewertungen
Besucht am 3. Mai 2019
Gesamt1Essen1Service1Ambiente2

It was my friends and I 1st visit to this restaurant. Worse experience ever for all of us!!! We literally thought we were on a hidden camera show or part of an episode from Bar Rescue.

1) We waited over 45 minutes for our drinks to come
2) Our appetizers came out almost an hour of waiting
3) Then told us one of the items we ordered ran out
and gave us an item we didn’t order
4) When the rest of our order came out, they proceed to tell us t a few sides we order it ran out. Really?! You’re telling us now? One of our meal never came out.
5). The manager came over. We told him what of a hot mess experience we were having. He did absolutely nothing to better the situation. Saying sorry to us and having a talk with the kitchen staff is a little too late, dont you think? He said he was going to the kitchen to check on my missing meal. Apparently, he went into hiding because he never came back to our table. I never received my meal. It was a nightmare and embarrassing.

There is absolutely no communication between the staff whatsoever. Very unprofessional all around.

We felt undervalue as a customer on how the situation was handled.

Empire Grille
Geantwortet: 10. Mai 2019

On behalf of the Venus I would like to apologize for the experience that you had. The night that you dined with us was extremely busy but that was no excuse for the quality of service that you received. I can assure you all the staff was spoken too and that i was in fact not hiding from your table but trying to assist other employees. As for bettering the situation we had asked if anything could be exchanged but was told no. The meal, drinks and apps were also taken off the bill. My apologies.

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T
Neuengland
1 Bewertung
Besucht am 21. April 2019
Gesamt5Essen5Service5Ambiente5

Our server was excellent. The baked stuffed lobster tasted fresh and loaded with lobster meat. Sides were served family style and were plentiful.

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KM
1 Bewertung
Besucht am 21. April 2019
Gesamt4Essen5Service5Ambiente3

I would recommend this restaurant if you want a good meal. Clam chowder was very good. Had Prime Rib which was good too. Still feels like a function hall though. Could use a makeover but was there for the food. Would go again.

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SG
Neuengland
1 Bewertung
Besucht am 20. April 2019
Gesamt2Essen2Service4Ambiente2

Disappointed

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HK
Tampa
2 Bewertungen
Besucht am 30. März 2019
Gesamt4Essen4Service5Ambiente5

Service was great. Food was ok, but over the last 30 years coming to your establishment, the portions have gotten smaller. The 2 1/2 lb lobster use to be stuffed with lots of lobster meat. Seemed very little compared to over the years. Thank you for your understanding.

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OT
Neuengland
1 Bewertung
Besucht am 8. März 2019
Gesamt5Essen5Service5Ambiente3

Food was amazing !!!

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CF
Neuengland
10 Bewertungen
Besucht am 1. März 2019
Gesamt5Essen5Service5Ambiente5

As usual everything was excellent. Norma is a wonderful waitress.

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RA
Las Vegas
10 Bewertungen
Besucht am 24. Februar 2019
Gesamt5Essen5Service5Ambiente2

It was a Sunday afternoon. The restaurant was not busy. We had not been here in several years. Our server, Norma, was outstanding. Our stuffed lobsters and prime rib were excellent. A great dining experience.

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MC
Neuengland
12 Bewertungen
Besucht am 23. Februar 2019
Gesamt3Essen3Service4Ambiente3

Stuffed lobsters and the minestrone are absolutely delicious, but anything else on the menu is subpar. The sticker price on my ‘small’ lobster caused me some momentary stress, but to their credit I did feel like I ate 3 lobsters, and the recollection of the seemingly endless meat and a very generous amount of melted butter, put me back at ease.
If you love lobster and don’t mind paying a little $$$, this is your destination.

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c
1 Bewertung
Besucht am 23. Februar 2019
Gesamt5Essen5Service5Ambiente5

The empire Grill has excellent food. My baked stuff lobster was absolutely perfect. I was with a party of 6. In that party one person had a 3.5 pound stuff lobster, a 2.5 pound stuffed lobster and a 1.5 pound stuffed lobster... all were cooked to perfection and absolutely delicious. The atmosphere was cozy and the the rest of the people in the party ordered Prime rib, and seafood disk Paella. Those dishes were also cooked perfectly - i was told and they were very happy. The service was outstanding and the waitstaff was both knowledgeable and polite. This was for a 80th birthday dinner and I could not of picked a better place. I will be back again.

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AM
1 Bewertung
Besucht am 16. Februar 2019
Gesamt3Essen2Service1Ambiente2

Service was slow . Disappointed in the food.
Went with family that has never been unfortunately will not be going back.

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OT
Neuengland
4 Bewertungen
Besucht am 15. Februar 2019
Gesamt4Essen4Service4Ambiente3

Overall it was a pleasant experience. The food and service was good. The atmosphere seemed to be a much older crowd so the noise level was low. The minestrone soup was delicious but could have been hotter. I would go again.

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OT
Neuengland
2 Bewertungen
Besucht am 14. Februar 2019
Gesamt5Essen4Service5Ambiente3

good environment food was good wine was great

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MA
1 Bewertung
Besucht am 14. Februar 2019
Gesamt4Essen5Service5Ambiente4

Jumbo lobster was excellent!! Didn’t like the additional $3 charge for each person for delmonico potsto

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M
Neuengland
1 Bewertung
Besucht am 9. Februar 2019
Gesamt5Essen5Service5Ambiente3

Incredible food and service. Everything had good flavor and the food came out in a timely manner.

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B
Neuengland
23 Bewertungen
Besucht am 27. Januar 2019
Gesamt5Essen5Service5Ambiente1

There is no where better to get the baked stuffed lobster in all of New England and I would expect anywhere at all! They also have great size choices and you can get them just steamed if you prefer. If only they were open on Monday and Tuesday. The place needs to be brought into the 21st century for ambiance and they need BIG tvs at the bar. Would really have a huge impact on the number of diners.

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OT
Neuengland
3 Bewertungen
Besucht am 19. Januar 2019
Gesamt3Essen3Service3Ambiente2

It was lame

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AA
Neuengland
4 Bewertungen
Besucht am 31. Dezember 2018
Gesamt4Essen5Service2Ambiente4

Went for Year's Eve dinner ,service was a little slow but once we got the meals they were really good the general manager and our servers were attentive to us not getting on meals on time. But overall it was a great night thank you will definitely return in the future

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TM
Neuengland
12 Bewertungen
Besucht am 31. Dezember 2018
Gesamt5Essen5Service5Ambiente4

We had a wonderful New Years Eve dinner! The food was outstanding (BEST baked stuffed lobster ever!)

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OT
Neuengland
11 Bewertungen
Besucht am 15. Dezember 2018
Gesamt3Essen5Service3Ambiente2

Bake stuff lobsters were outstanding.

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MR
Neuengland
1 Bewertung
Besucht am 9. Dezember 2018
Gesamt5Essen5Service5Ambiente5

This was by far the BEST seafood I had in a while...celebrating our birthday's together...my friend & I ordered the baked stuffed lobster & it was AWESOME..cocktails were great & Jenni our server was excellent.....😋😋🤩

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s
Neuengland
3 Bewertungen
Besucht am 22. November 2018
Gesamt1Essen1Service1Ambiente4

Worst experience ever at the Empire Grille. We all ordered the turkey dinner. Every meal was cold. It was served with about two tablespoons of gravy and no cranberry. Before we even realized the food was cold, we asked the waiter for extra gravy but he never brought it. The manager inquired about the meal and we told him it was not good. He offered to bring new meals, but we didn’t want to wait again. We finally got a bus person to bring us the gravy and asked about cranberry. We were told it did not come with the turkey dinner even though the menu listed it! The manager did take 2 of the 4 meals off the check. We will be going elsewhere next Thanksgiving.

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