FIRE Restaurant and Lounge
We were told that we had to be at the restaurant 15 minutes prior to our reservation which was at 21:45. So we were there by 21:30. We were then told to wait at the bar and they would let us know when our table is ready. So by 22:00, we were still waiting so i followed up with them and said that our table would be ready in “a couple minutes”. By 22:15, we were still waiting so we followed up again and we were told that they forgot about us and we saw people who arrived after us, got their table first. So we needed to wait “another 5 more minutes”. By 22:30, we were still waiting and we followed up again, which them prompted them to finally bring us to our table. By the time we got to our table, we were then rushed to order our food as their kitchen was closing. I would just like to say that the waiting time was horrific. If it was a busy night, previous customers should have been made to leave as it says 2 hours max only for dinner according to your website. And the service made us rush our orders, even though it was not out fault that we got our table late. Would not recommend this restaurant to anyone.
Super experience. Amazing food and great friendly services.
Had an amazing night at Fire. The wait staff were very attentive and polite and the food was amazing. Their christmas decorations were also lovely.
I had ticked the box to say it was our anniversary on the OpenTable app, and didn't think that anyone would read it. When our desserts came out it had "Happy anniversay" written on it which i thought was a nice touch and showed they actually took the time to read your details.
Would definitely recommend and will be going back again.
I've ordered a steak with some chips and while it was delivered quite fast, the steak was quite fat and the chips were undercooked. Starter, sides and desert were great. Also the staff was very friendly and welcoming however the main was very poor in quality. Cost to quality did not match.
She wanted us to order our dessert when taking our order - she got annoyed with us when we said we would like to wait until after our main course until we ordered our desert as we would then know what me would be able to manage ( mumbling under her breath about kitchen staff would not happy )
She wouldn't lift our pates from the table gestured for us to hand her our used plates - which we did after our starter but I refused to do so after ….
She had no redeeming quality's that we could see not in the least bit pleasant - Put a damper on our day our with my Husbands elderly Aunt - We ending up not tipping which is a thing we never do ……..
If i could give the service 11 out of 10 I would! Fantastic staff, and tasty food - what's not to like!
The staff were simply amazing. The atmosphere was nice and christmassy and they sat us away from large groups so we could hear each other which was thoughtful. However the food was not up to standard. Very bland and very disappointing.
Very nice restaurant, the food was excellent and good atmosphere.
We had a lovely evening for my daughter's graduation and my younger son was accommodated with an a la carte menu as he just wanted a main course. This made for a pleasant experience and we would love to return at another time.
Lovely setting. Amazing service. But the food itself was underwhelming considering the cost.
Absolutely lovely meal yet again in fire restaurant couldn’t fault it.
Enjoyed the night. Food was very good. Restaurant very busy, well managed. Great atmosphere, will be back
The most over priced and over rated restaurant I have ever eaten in. The staff were rude, our table was squashed into a walk way, wait staff banging off of it every time they passed by
First time in FIRE and it was lovely night from the service to the food. Will definitely be back in the new year 10/10
Booked for our Wedding Anniversary. First time to go. Atmosphere and service very good. However main course was a while arriving, probably due to a lot of Christmas parties. When mine arrived is was all but cold. Brought it to the attention of the waiter and both mine and my husbands meal were re done. Very professionally handled. Food when we eventually got it was very good. The desserts were amazing.
Warm welcome , friendly service , great atmosphere and the food was delicious
My girlfriend and I went for dinner in Fire on Saturday. The food and service were incredible. I had steak and chips and she had the lamb. Even though the restaurant was really busy with multiple Christmas parties going on the waiting staff were so attentive to make sure we had everything we needed. I would highly recommend going there.
We arrived early which was no problem. Greeted by very friendly staff who always made sure that we were ok for everything but without intruding. My goats cheese starter and steak main we’re amazing. Really enjoyable afternoon in a great setting and we are looking forward to our next visit.
- very slow to be shown table, at least 30mins past the reservation time. Other than that service was good
- food excellent if a little on the price side
- my guests loved the room and general location
- very noisy, don’t expect a relaxing dinner. But good for business discussions as no one will overhear!
- definitely not for a romantic dinner for two, but great location for large groups and business entertainment
Hoped to be in the main room as I had booked well in advance but ended up in the outside room and the service was not great - food was OK but overpriced from what we got
Excellent location, staff where knowledgeable and non intrusive, food was delicious and great value. Would thoroughly recommend a visit.
Unfortunately Fire is probably the most dramatically overpriced restaurant I have ever been in. It's a unique venue and the food is good, but that can't overcome the feeling of being absolutely robbed by their prices. For the kind of food, ambiance and service you get it's simply way overpriced. We had a voucher but still felt robbed. A main course of frankly ok standard being charged at Michelin star prices (and more!) Is unacceptable. As for the service, it was slow and apart from the maitre d who was friendly and attentive, the rest of the service staff were cold and unfriendly. I wouldn't go back and far from recommending it I would actively discourage people from wasting their money here.
Perfect for birthday celebration
We had a lovely time from beginning to end. Gorgeous food, lovely atmosphere and friendly staff
What an excellent restaurant. My family and I thoroughly enjoyed everything about this place. Keep up the good work. 👍
I would definitely recommend as it was very busy function on where we were seated. The staff were extremely attentive and prompt in regards to any of our requests.
Our experience at FIRE was a really pleasant one. All the staff treated us exceptionally, and made us feel really special - and went all out with a little birthday celebration on the dessert for my partner before I even had to ask them. I will definitely choose FIRE again - for both amazing food, brilliant staff and tasty cocktails!
Great welcome from a very friendly, warm and professional girl at check in set the tone for a lovely evening in Fire! Great atmosphere, food and service. Excellent staff, will certainly be back...
This was our first time eating here. I booked it as my husband and I were having a rare date! The atmosphere of Fire was better than I could have imagined. The Xmas decorations enhanced the already beautiful dining room. While it was busy we never felt imposed upon and we really felt like we had a lot of privacy despite being surrounded by people. The food was fabulous as was the service and we were really made feel very comfortable. It was really good value for money and we had such a lovely evening.
Brought some clients to Fire Restaurant for dinner and it did not disappoint, atmosphere was great, excellent service and the food was delicious, had a decent wine list to. While not cheap you certainly get what you pay for.
I will certainly be going back.
Thank you all so much for looking after the team at Daon, a large group but everything went very smoothly and they all loved their meal.
We will definitely be back for more 5 star service at Fire, thank you all.
Every aspect of the visit was flawless, we got a warm friendly greeting and the waiting staff were all very knowledgable, friendly and prompt. The menu suited all of the parties needs and wants and was very good value. I have been multiple times and still rank it as the best I've been to, so good it's where I chose to pop the question to my now fiance.
Amazing food, brilliant service; our waitress was fab and couldn’t do enough for us! Will 100% be back
Really enjoyed our family meal lovely atmosphere, great service will definitely be back 😀
The service was perfect. Friendly, chatty and informative staff.
The tiger praws, what can I say, I want to swim in it.
It's expensive but well worth it for the taste, atmosphere and staff.
The food was amazing and the service was even better. It is worth every single Penney and I would recommend to anybody. Thank you for an amazing night.
Vigourously asked to leave after apparent 2hr policy after arriving at table. Informed of this policy at 2hrs and 6mins. Asked three times to leave in next 10mins. As we stood from table glasses were being cleared. Considered asking for return of 10% cash tip.
Should have been informed of policy at booking and arrival at table.
this was our second visit to Fire. was not as good as previous visit. goats cheese for starter was very cold
Great atmosphere & Fantastic staff! Food was also delicious! We went for the pre-theatre menu and got great value for money. Definitely recommended - will go again next we're in the city.
Despite our reservation our group was standing for 15min at the entrance more or less ignored while other arriving groups of similar size were prefered.