Flights - Campbell
The food and the service was outstanding. Finding a place to park was a challenge. The date went well. We will be spending thanksgiving together.
We have been to Flights several times. It's best to come with friends so each of you can choose one bite and all can share. So definitely a repeat with friends. A great place for a nice lunch.
The service, food and ambiance here is always outstanding. We love it for date night, tapas, and friend meet-ups! We used our Groupon with no push back from the server (he even suggested a clever way to maximize our order!), and they have earned new loyal customers out of us! Thank you, team!
Waited 20 min. after arrival at our reservation time for them to clear and set a table for 5 (2 were kids). Our reservation was 15 min. before happy hour was to end. When we were sat the server apologized and I requested that we be able to order our drinks at happy hour prices. He spoke with the manager and said that she would “do what she could”. I politely said ,no, I wanted our 2 drinks at happy hour prices as we were on time and all was well. We ordered 2 @ happy hour prices and one regular. Service was fairly good and food delicious. When the bill came they only lowered the price on one drink not two. The manager said that’s all she could do. She said that she did remove the mandatory 5% surcharge (which was not shown). This took a while and, while it’s silly to quibble over a few bucks it shouldn’t have even come up. It was just too much drama over $20. I won’t be back and neither will the rest of my party who all live in the area. It’s a shame as the food is good.
Chic, clean and well appointed establishment. Our server was amazing, nice, and helpful in suggesting menu items. My daughter and I enjoyed our first visit to Flights.
Mac & Cheese was awful! Dry and tasteless! Food portions to small for price. Will not go back.
Terrible service and even worse food I don’t understand how this place is still in business.
Even for small plates/tapas, taco portions were small. Mac and cheese and fried chicken portions were OK. Food was bland. Service was slow. Good concept, but lots of room for improvements.
Food was ok. But most of us would rather our food be excellent when we venture out for dinner. The food was not excellent. Neither was the service. This is actually my first time writing a restaurant review that isn’t 5 stars. Hmmm..
Hello Anonymous, This is not our standard and I would love the opportunity to speak with you more on your evening with Flights. Please check your messages.
Went to Flights for first time. Great experience. Food and Service were outstanding. Highly recommend checking it out
Tasty food and good drinks. We’ll be back!
Our first time "flying" here was great! The servers were patient in explaining the ordering process, and we loved the food! Can't wait to go back. If using a Groupon, be sure to mention it BEFORE ordering!
Good food, nice place!
Presentation and portions were excellent. Service very good!
I really enjoyed this place, it's tapas style for food and their mixed drinks are outstanding, the only drawback was it was a bit too loud in there with the music on the overhead. overall a great time though
Food was delicious! Nice place! But parking is not easy!!! There is no restaurant parking!!!
We sat outside and perhaps they forgot about us as our food took over 45min to arrive. There were just two of us and we ordered a slider and mac and cheese. SOOOO slow. They did provide a voucher for a return visit so I will likely give them another chance.
The food was delicious and considering it use to be an old diner and along a busy street, the restaurant is nice and shields some of the road noise with a concrete wall surrounding a pretty courtyard. Once more servers got to help the food serves improved.
Solid night. Good appetizers and beer. Waited at the host stand for awhile before we were helped. We had a reservation. Ordered a beer and was given the wrong one, my gf was at the table so she didn’t know. But I just drank it anyways. Food was very good. A lot of drinks to choose from. I would recommend it.
Great experience. The food was amazing. Drinks weren’t the best though.
They were able to get the steak to the right temperature. It was perfect! The Mac n cheese however is so bland and unappetizing. The old fashioned was spot on. Service was slow but our server tried his best to keep up. He deserves 5 stars.
Nice place to hang out and be able to take your time ordering drinks, food and enjoy conversations with friends and family.
Service at the bar was not good. Table service was a little better but for the prices, it should be much better. Also, made a reservation on OpenTable for a Friday night when we arrived I as told that they don't accept reservations for Friday nights, that OpenTable has a glitch and the reservations are not valid. Luckily it was early enough that there were lots of tables open.
It wasn’t very busy but it took forever for the waitress to come. The waitress was new,there were two other waiters standing by but didn’t help her. There was a lot of empty tables. Its way overpriced for what you get. I will not be back
Where to start... I selected Flights after reading their philosophy and checking out their menu. Oops... It turns out that the online menu is over six months old. I wanted a flight of hot dogs/sausages, but... no longer on the menu. What else is no longer true? How about the concept of "flights". This was to be 3 items of food or drink in a "Flight". Instead, the "new" menu only had six choices of food "flights"... and one of them was not the hot dogs/sausages. Instead it had "bites" which was basically like any other restaurant.
It seems to me that if I'd owned a restaurant, I'd update the online menu at least every month. The prices seemed very expensive. They had an "entree" of four shrimp for $24 (and these were not colossal shrimp).
That said, the staff was fantastic. It looked to me that they've had to go thru the apology of the menu and online menu not being close, and of course, for not having the hot dogs/sausages many times...
I'd stay clear of this place until they get their act together.
Interesting menu. First time there so we tried a sample of Apps and Bites. Seared Tuna on Med Salad was really good, but the Buffalo Chicken bites were OK, as were the Street tacos, which would have been better without the guac sauce. Flights burger was good. Overall Lots of food, had plenty of left overs. Service was excellent. Joe and team were helpful and prompt, the way it should be!
Sopha and Jacob were just outsyanding servers. Made our whole night great.
Celebrating my friend's birthday
Was given a great gift certificate, so went to Flights for my first time. The host was very hard working, but we never got water or our cocktails for a full 30 minutes. The waiter and bartenders were not that busy, only two people at the bar. Water no excuse, food orders also took a full 45 minutes , or 15 after the drinks came. Food was wonderful and a fun concept overall, but the service from the bar and kitchen bring things down. We also sat inside on the sunny west facing windows and the roller shades are
Broken and no way to shield the sun. Please get some new ones installed quick.
I never saw a manager or person in charge or we would have shared our concerns.
Everything was good, it looked like they were understaffed but our server was really good good food, good service, first time definitely will be back
Not sure if our server was new but it seemed like she was. She was pleasant though
We'd be interested in trying more items BUT probably won't -- the service was pathetic. Hard to get in the door because the "Wait to be seated" sign was in the way. Told the hostess/server we had a reservation and she said they don't take them on Fri she spoke so fast we had to keep asking her to repeat. She was the only server (it was NOT busy) and kept rushing around back and forth. At one point we asked for clarification about the menu. She simply read us the section headings. We clearly speak English, no accents, and therefore one could assume we read English, and could read it ourselves. We were asking for explanation of some things. Apparently the intention of Flights is that all people in a party share the items, because they brought them all separately spread over time (we were a family of 4 for a late lunch. Would have been good to know that we wouldn't all get our food at the same time). We ordered meatballs on spaghetti for the 9 year old -- it was so spicy she couldn't eat it; would've been appropriate for the server to have warned us. We kept it (to go box) and ordered a slider and fries for child. The slider came 10 minutes after the fries (I assume a kitchen problem, not server). Time to pay: brings bill to my husband, he puts credit card in it and gives it to her, she returns it for signing to other side of table sliding it to our adult daughter. Huh? I would think that this server needs to be trained to observe guests, be aware of what their situation is (family of 4 with one being a child), try to be helpful; but I'm not confident you can train someone to be friendly and attentive if they don't have the genes to begin with. I can't imagine what the place is like when it is busy!!! I guess if you are there with friends to drink cocktail flights, you might not notice.
Overall great experience. Staff was friendly, professional and attentive. Outside of the dirty menu ( Management issue- not staff), it was a great time! Thank you to everyone.
The table for two was too small for the foods ordered!
Father’s day lunch for 4 men. I booked the reservations on open table for my husband and his friends. When I called the restaurant, the hostess didn’t even identify the restaurant when she picked up. I wanted to confirm the reservations and put my credit card up to charge the meal. She said they don’t take reservations on Saturday but I clearly booked them on Open Table. She also took my credit card information but never used it to pay for the meal. She was not professional or friendly at all. Poor customer service.
We went to early for Happy Hour and told that we had to sit at the counter that was fine but service was slow even though they were not busy yet. I went to Los Gas location before and they changed the menu quite a bit and it was better before.
Everything used to come in "Flights: aka in threes, but now there are so many more individual items on the menu, and a lot of our favorites removed. Much less actual flight food options.
Service was terrible and the food wasn’t good. We went there because it was the only place in Campbell that wasn’t packed. Now I know why.
They don't have too many vegetarian options, but the things they had were really good!
The waiter did not bring us the margaritas we ordered. We kept waiting, so we did without. We had diet Coke which we ordered at the same time as the Margaritas. The food last year was so much better. Did not like the shrimp. The steak tacos did not have very much flavor and would not order them again. The grilled cheese was really disappointing. The bread was overcooked and burned in a few places and we thought the serving was small. Was disappointed with the minimal selections. You no longer have chicken pieces of different flavors, pizza, or the different empanadas. You now only have cheese empanadas with different sauces. We did not order them. The empanadas were one of the reasons that we came back. The french fries were great and so were the different dips, humus, etc.