Fogo de Chao - San Jose

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1. S

   Sergioccn

   Las Vegas

   6 Bewertungen

   3.0

   6 Bewertungen

   Besucht am 25. Dezember 2021

   overall3food3service3ambience3

   Noche buena

   Fogo de Chao - San JoseGeantwortet: 27. Dezember 2021

   Gracias por tus comentarios, Sergio. Esperamos obtener su completa satisfacción en el futuro.

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2. OT

   OpenTable Diner

   1 Bewertung

   3.0

   1 Bewertung

   Vor 2 Tagen besucht

   overall3food2service4ambience4

   The meat didn’t teat good

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3. TV

   TheValleyFoodie

   San Francisco

   14 Bewertungen

   VIP
   4.0

   14 Bewertungen

   Vor 2 Tagen besucht

   overall4food5service3ambience5

   Food was great as usual. However they can improve on the service at this location. I e been to 3 or 4 othe Fogo locations and this one was a bit chaotic. We had to have 3 or 4 servers taking care of us (and I don’t mean the Gauchos). Each time we thought we had a server, we had to wait for the next person to get back to us with what was requested. Other than that it was a great experience.

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4. OT

   OpenTable Diner

   San Francisco

   3 Bewertungen

   VIP
   3.0

   3 Bewertungen

   Vor 2 Tagen besucht

   overall3food3service2ambience3

   They did not stop our table often with meat selections. We had to ask multiple times to get certain items to come to us. The salad bar was also not refilled frequently and it didn’t look fresh. Not sure if they were understaffed or not but we chose to go at 5:15 to get there ahead of the rush, which we did. Still the service was below par from all our other visits. I’d prefer to go to other Brazilian restaurants instead of here.

   Fogo de Chao - San JoseHeute geantwortet

   We strive to provide our guests with positive experiences, so we're saddened to hear this. We always want to ensure our guests are receiving delicious cuts and a fully stocked Market Table. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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5. S

   Staciv

   1 Bewertung

   3.0

   1 Bewertung

   Vor 3 Tagen besucht

   overall3food5service2ambience4

   We enjoyed the meal however ordered the full experience. Our sides were delivered after we finished our salads and meats. I ordered coffee with cream and cane sugar neither arrived with the coffee and by the time I got it the coffee was cold. Ordered deserts and the plates arrived dirty even the cutlery had ketchup on the spoon! The to top it off the waiter that really never attended to us at all came and asked us at the end to zelle him his tip because he has to share with the staff! That staff are the only ones that actually served us! Gave the bus guy a nice cash tip and left 15% on the tab but really! 400.00 meal not what you would expect!!! Food was divine!

   Fogo de Chao - San JoseHeute geantwortet

   Your satisfaction is important to us, Staci, and we are disappointed to learn your recent visit was not up to our high standards of exceptional service. Your comments will be reviewed with our team, and we hope to have the opportunity to earn your satisfaction. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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6. VC

   VinhC

   San Francisco

   3 Bewertungen

   VIP
   3.0

   3 Bewertungen

   Vor 3 Tagen besucht

   overall3food3service5ambience4

   Wow. I’m speechless. Speechless about how much Covid had changed this place. It used to be so good, the quality and care has went down. If you’re looking for good steak I recommend taking your $68 somewhere else. For the money you’re not getting the worth. The rib eye and short ribs are the best cuts but are no where to be found and have to ask multiple times for. Most of the cuts brought to the table are sirloin and the top sirloin with a mix of chicken and pork. The more expensive cuts come maybe once or twice your whole dinner. The meats itself was very mediocre most of the time over seasoned or under seasoned, you will get a bite full of salt on one piece but then a bland bite on the same piece. Some were so salty to the point it would hurt to eat. The grilled cheese with honey was very good, until you bite in to a piece of salt which then it becomes just overly salty like almost everything else. When I used the tong to grab a piece of meat I almost had my hand cut, the meat cutter luckily only got me with the back of the knife so I was okay. With everything said the service from the server was great, made sure everything I needed was okay and refilled. It took a couple times asking to get the short rib and ribeye but my server made sure the back of house knew and would check in with me until I got it. It is a good restaurant if you want to have a fun night out and for the experience. Charlie is the best server there and made our dinner better. I still do recommend this restaurant if you’re looking for a fun first time experience that’s different from your average steak house.

   Fogo de Chao - San JoseHeute geantwortet

   Your feedback is disappointing to hear, as we never want our guests to feel like our quality has declined. We are committed to providing our guests with a variety of quality and fresh foods, as our team should have been circulating to ensure you have everything you need. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Best.

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7. OT

   OpenTable Diner

   San Francisco

   1 Bewertung

   2.0

   1 Bewertung

   Vor 4 Tagen besucht

   overall2food2service5ambience5

   La primera vez que fuimos fue muy buena experiencia, nos pasaron varios tipos de corte de carnes, esta vez solo 3 tipos de cortes, y cuando pedimos costillas nos llevaron un pedacito pequeñito y frío. Seguíamos esperando a que siguieran llevando carne y nunca pasaron más. Mala experiencia la segunda ocasión que fuimos

   Fogo de Chao - San JoseHeute geantwortet

   Queremos que sus experiencias sean mejores que la anterior, y lamentamos no haberlo logrado esta vez. Es importante brindarle deliciosos cortes, y esperamos que considere darnos otra oportunidad pronto. Dado que no podemos incluir nuestra información de contacto directo en nuestras respuestas según las normas de OpenTable, no dude en comunicarse con el equipo de administración llamando directamente al restaurante para analizar su experiencia con más detalle. Gracias.

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8. OT

   OpenTable Diner

   San Francisco

   4 Bewertungen

   5.0

   4 Bewertungen

   Vor 4 Tagen besucht

   overall5food5service5ambience5

   Came here for lunch. Good price. Staff is attentive. Good food. ❤️

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9. OT

   OpenTable Diner

   San Francisco

   3 Bewertungen

   5.0

   3 Bewertungen

   Vor 5 Tagen besucht

   overall5food5service5ambience5

   Very nice buffet at a great value. More like hometown buffet from back in the days. 🫡🫡🫡🫡🫡🫡🫡🫡🫡🫡🫡🫡🫡🫡🫡🫡🫡

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10. OT

    OpenTable Diner

    San Francisco

    1 Bewertung

    5.0

    1 Bewertung

    Vor 7 Tagen besucht

    overall5food5service5ambience5

    Had to wait a while even with reservations sat 20 mins after initial time, but they were busy. Very fast service and food was great

    Fogo de Chao - San JoseVor 4 Tagen geantwortet

    Thank you for your patience as it is always our goal to provide prompt seating. We appreciate your support and look forward to serving you again in the future!

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11. OT

    OpenTable Diner

    San Francisco

    1 Bewertung

    VIP
    1.0

    1 Bewertung

    Besucht am 15. Mai 2022

    overall1food1service1ambience1

    Terrible service, we were only offered chicken and pork. Never coming back.

    Fogo de Chao - San JoseVor 7 Tagen geantwortet

    Our team should always be circulating to ensure our guests can try a variety of delicious cuts we have to offer. We will be reviewing this feedback with our team and hope to welcome you back soon. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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12. BG

    BrianG

    San Francisco

    13 Bewertungen

    VIP
    3.0

    13 Bewertungen

    Besucht am 14. Mai 2022

    overall3food4service3ambience2

    Was a birthday “dinner.” Got seated in the far back room where there were several very large parties (2 proms and 1 three-year old party). It was very loud and really hard to hear each other. Was also a lot of “bumping” having to get in and out of the seat when the server was behind us. Initially server seemed very disinterested in being there. She never smiled and wasn’t very polite,almost a bit annoyed with us because no one could hear her questions with the volume of the room. We’ve been here many times and often sit near the kitchen, this room was not fun. The set up of the table, having to look across each other when you have six people, it doesn’t lend itself to good conversation, sometimes the end person gets left out of the conversation. The salad bar look as if it got raided and it wasn’t fresh. Many of the signs were missing. Usually this is a highlight for us but it was a total let down. The only perfect thing was the fresh chicken and steaks and lamb that kept coming in as well as the cheesy breads. Good thing there’s always cheesy bread.

    Fogo de Chao - San JoseVor 7 Tagen geantwortet

    Our team should always be providing attentive and courteous service, Brian, and it saddens us to read your remarks. We will be using your feedback to improve, and please consider returning when you're ready. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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13. OT

    OpenTable Diner

    San Francisco

    35 Bewertungen

    VIP
    5.0

    35 Bewertungen

    Besucht am 14. Mai 2022

    overall5food5service5ambience5

    Such a fun experience to take the kiddos to who now appreciate good food

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14. OT

    OpenTable Diner

    San Francisco

    4 Bewertungen

    5.0

    4 Bewertungen

    Besucht am 12. Mai 2022

    overall5food4service5ambience5

    The smoked salmon didn’t look appetizing. It looked all choppy in a pile and the usual shiny orangish color was kinda matte dull color. So i did not eat any this time.

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15. OT

    OpenTable Diner

    San Francisco

    12 Bewertungen

    5.0

    12 Bewertungen

    Besucht am 9. Mai 2022

    overall5food5service5ambience5

    My son and I had arrived earlier than the reservation. Which is fine by the restaurant and I like that I didn’t have to wait until the reserved time. We sat down and Stephanie came over a couple of minutes later. She asked if we’ve been there before and of course we had! She’d welcomed us back! Awesome! Service was excellent and everyone was polite and professional! I definitely will repeat this experience again!

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16. J

    Jesus

    Las Vegas

    5 Bewertungen

    5.0

    5 Bewertungen

    Besucht am 9. Mai 2022

    overall5food5service5ambience4

    Very good service and food. Definitely my favorite steak house.

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17. OT

    OpenTable Diner

    Las Vegas

    1 Bewertung

    2.0

    1 Bewertung

    Besucht am 9. Mai 2022

    overall2food4service5ambience3

    We didn’t get the full experience since they didn’t bring a lot of the meats by our table and we had to settle for mostly chicken but overall the service was great. Just not worth paying that much and not being able to try at least half the meats. Just disappointing.

    Fogo de Chao - San JoseVor 7 Tagen geantwortet

    We strive to provide our guests with positive experiences, so we're saddened to hear this. We always want to ensure our guests are receiving a variety of delicious cuts. We hope that you will give us another opportunity to provide the experience you deserve. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
18. MA

    MichaelA

    San Francisco

    1 Bewertung

    5.0

    1 Bewertung

    Besucht am 8. Mai 2022

    overall5food5service5ambience4

    A very unique dining experience and style of food service. The buffet style salad bar was well done with various selections of greens and other salad items. Meat service with at table carving of perfectly prepared meats was excellent. All in all a very pleasurable dining experience.

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19. E

    Explore

    San Francisco

    2 Bewertungen

    5.0

    2 Bewertungen

    Besucht am 7. Mai 2022

    overall5food5service5ambience5

    Food was great. Meat was good quality. Market bar had good variety. Service was excellent. Wine Happy Hour price great value. Overall, great quality food and friendly service for a great price. Only negative comment would be how the cheese pop overs and polenta and plantains and mashed potatoes are brought at the same time very early, so all of the items get cold quickly. Would definitely come back.

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20. j

    jessicav

    San Francisco

    6 Bewertungen

    5.0

    6 Bewertungen

    Besucht am 7. Mai 2022

    overall5food5service5ambience5

    Everyone was so nice the customer service 10/10, & the food was great. I want to give a special shout out to Sage for being so friendly and helpful with a special request going above and beyond and delivering our request! Definitely recommend coming here great ambiance!

    Fogo de Chao - San JoseGeantwortet: 9. Mai 2022

    Thank you for your awesome recommendation, Jessica! It is wonderful to hear that your server, Sage, exceeded your expectations, and we will be sure to share your praise with our team. Please visit again soon!

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21. A

    Anonymous

    1 Bewertung

    5.0

    1 Bewertung

    Besucht am 6. Mai 2022

    overall5food5service5ambience5

    Great place for a corporate event, and food was great!

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22. TB

    TomB

    San Francisco

    7 Bewertungen

    4.0

    7 Bewertungen

    Besucht am 6. Mai 2022

    overall4food4service4ambience4

    We ordered the Market Table. There were lots of delicious items included.

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23. M

    Mars

    1 Bewertung

    2.0

    1 Bewertung

    Besucht am 6. Mai 2022

    overall2food2service2ambience4

    The price was for a variety of meat, but my family had just 4 different entrees. Maybe they didn't see us because we we're tucked in a hallway =( the seating was also WAY too crowded. i'm surprised the manager didn't space out the tables from tables... just because they want to fit more people in their restaurant and then risk comfortability. The food was okay, nothing impressive. My sister mentioned the one in Illinois is much better than this restaurant. The staff was great! very attentive for us. thanks for serving us!

    Fogo de Chao - San JoseGeantwortet: 10. Mai 2022

    Mars, thank you for acknowledging our staff as we greatly appreciate that. However, we apologize that you felt it was too crowded for your liking. We do hope you give us a second chance so we make this right. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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24. OT

    OpenTable Diner

    San Francisco

    1 Bewertung

    5.0

    1 Bewertung

    Besucht am 2. Mai 2022

    overall5food5service5ambience5

    Great food. Great service. Elegant dim lighting. Very polite staff.

    Fogo de Chao - San JoseGeantwortet: 3. Mai 2022

    It is great to hear that you enjoyed the food and service at Fogo! Thank you for your five star review and please visit again!

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25. OT

    OpenTable Diner

    1 Bewertung

    1.0

    1 Bewertung

    Besucht am 1. Mai 2022

    overall1food1service1ambience1

    Long waits, all choices of steak were very salty with minimal flavor. Had to wait multiple times for steaks to be served.

    Fogo de Chao - San JoseGeantwortet: 3. Mai 2022

    It is our mission to serve consistent and delicious cuts of meat, so we are disappointed by your feedback. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. We hope to have a chance in the future to give you a better experience. Thank you.

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26. OT

    OpenTable Diner

    1 Bewertung

    1.0

    1 Bewertung

    Besucht am 30. April 2022

    overall1food4service1ambience3

    The food was good. We’re usually there for about an hour and leave stuff ready to nap. But this time we were seated and we spent more time waiting for food than actually eating. Mentioned it to multiple servers and still nothing. Super disappointed. Total time there was about 2 and a half hours

    Fogo de Chao - San JoseGeantwortet: 9. Mai 2022

    We appreciate your kind words regarding the food, but are displeased to read that you felt you spent more time waiting for your meal than enjoying your visit. We hope you give us another chance so we can make this right. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Best.

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27. R

    Rich

    San Francisco

    1 Bewertung

    VIP
    1.0

    1 Bewertung

    Besucht am 30. April 2022

    overall1food2service1ambience2

    Service was very disappointing. Had to ask multiple times for items, and slow response. Been to other Fogo do Chao locations including Brazil, and this was sub-par in service and food was just average.

    Fogo de Chao - San JoseGeantwortet: 2. Mai 2022

    Rich, we value your patronage a great deal and apologize for your wait. We work diligently to serve our guests in a timely manner and are saddened to read that we let you down. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Best.

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28. OT

    OpenTable Diner

    San Francisco

    3 Bewertungen

    4.0

    3 Bewertungen

    Besucht am 29. April 2022

    overall4food3service4ambience5

    Food didn’t come out for a long time. Our server was great tho!

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29. OT

    OpenTable Diner

    1 Bewertung

    5.0

    1 Bewertung

    Besucht am 24. April 2022

    overall5food5service5ambience5

    Went in for the first time and had a wonderful experience. The food was delicious and the staff were friendly.

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30. RM

    RoseanneM

    1 Bewertung

    5.0

    1 Bewertung

    Besucht am 24. April 2022

    overall5food5service5ambience5

    Great food choices, good service, nice night out. Wonderful dining experience.

    Fogo de Chao - San JoseGeantwortet: 26. April 2022

    It is great to hear that you had a wonderful dining experience, Roseanne! Thank you for your kind remarks and please know that we would love to have you back soon!

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31. AL

    AL23

    San Francisco

    11 Bewertungen

    VIP
    5.0

    11 Bewertungen

    Besucht am 23. April 2022

    overall5food5service5ambience4

    We sat outside and received excellent service!

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32. OT

    OpenTable Diner

    San Francisco

    1 Bewertung

    3.0

    1 Bewertung

    Besucht am 23. April 2022

    overall3food3service2ambience4

    The San Jose location is our least favorite location to visit do you the service and lack of attention we receive. If you want a good experience, I suggest the San Francisco location.

    Fogo de Chao - San JoseGeantwortet: 26. April 2022

    We are saddened to read that you did not enjoy your service experience. We always want you to leave impressed and hope that you will give us another opportunity to make it up to you. Best.

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33. OT

    OpenTable Diner

    1 Bewertung

    5.0

    1 Bewertung

    Besucht am 23. April 2022

    overall5food5service5ambience5

    Birthday celebration

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34. OT

    OpenTable Diner

    Seattle

    2 Bewertungen

    2.0

    2 Bewertungen

    Besucht am 23. April 2022

    overall2food1service2ambience2

    It’s amazing how the Bellevue, Washington was an amazing experience with great service and great food. San Jose, California had a gross salad bar, the pan seared salmon was severely undercooked, service was marginal. Had to ask for specific meats. One of the employees had major body odor. Will never go back to San Jose or recommend it.

    Fogo de Chao - San JoseGeantwortet: 25. April 2022

    Your experience at Fogo should be amazing regardless of the location that you visit, and we are truly sorry to hear this. Thank you for bringing these concerns to our attention and we will be sure to review your comments with our team. We hope to have another chance in the future to give you a better experience. Kind regards.

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35. OT

    OpenTable Diner

    San Francisco

    1 Bewertung

    3.0

    1 Bewertung

    Besucht am 22. April 2022

    overall3food3service2ambience3

    Service was slow. Food was ok. A bit pricey for what you get.

    Fogo de Chao - San JoseGeantwortet: 25. April 2022

    Our guests should always receive prompt service, and we are sorry that we missed the mark. We will be addressing this with our team, and we hope to have another chance to better meet your expectations. Thank you.

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36. C

    Cher

    San Francisco

    3 Bewertungen

    3.0

    3 Bewertungen

    Besucht am 19. April 2022

    overall3food3service4ambience4

    Overpriced Brazilian food. They used to be better quality. Brazil is known for beans, rice, pão de queijo, caipirinha. I had all 4 at Fogo de Chão, and all were tasteless and very low quality, even their bean is undercooked and rice is low quality, pão de queijo was soggy and oily and caipirinha was watered down. There other Brazilian restaurants in the area that beat than easily.

    Fogo de Chao - San JoseGeantwortet: 21. April 2022

    We always hope that our guests enjoy their meal, and we are sorry to hear that you were not completely satisfied. We appreciate you taking a moment to share your feedback and we will be sure to review it with our team so that we can earn your complete satisfaction next time. Thank you.

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37. TC

    TroyC

    London

    2 Bewertungen

    1.0

    2 Bewertungen

    Besucht am 18. April 2022

    overall1food2service1ambience1

    Too many tables, it was like a cafeteria setting. Table was literally in the hallway to the kitchen. Never again.

    Fogo de Chao - San JoseGeantwortet: 19. April 2022

    It is always our goal to provide comfortable seating, and we are sorry to hear that you were not completely satisfied, Troy. Thank you for providing your feedback and we will be sure to discuss it with our team. We hope to have another chance in the future to earn your complete satisfaction. Thank you.

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38. MS

    MichaelS

    San Francisco

    3 Bewertungen

    VIP
    2.0

    3 Bewertungen

    Besucht am 18. April 2022

    overall2food2service3ambience3

    Meat was too salty and the bread was not fresh

    Fogo de Chao - San JoseGeantwortet: 19. April 2022

    We strive to serve delicious meals here at Fogo, so we are disappointed by your feedback. We will be sure to review your comments with our team in hopes of giving you a better experience in the future. Kind regards.

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39. OT

    OpenTable Diner

    San Francisco

    1 Bewertung

    5.0

    1 Bewertung

    Besucht am 17. April 2022

    overall5food5service5ambience5

    Charlie took great care of my family and me. As always, the food was exemplary. The hits of my night were the Chef’s Top Sirloin and Macallan 25.

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40. OT

    OpenTable Diner

    Sacramento

    9 Bewertungen

    4.0

    9 Bewertungen

    Besucht am 17. April 2022

    overall4food2service3ambience5

    I’m not sure if they’re expecting to be very busy because it’s Easter but I feel like they missed the ball on the seasoning. The garlic steak was seasoned well but overall I’m not impressed.

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