Fox's Orland Park
The Fish and Chips was very good. The lasagna was very good. The hamburger was good.
The restaurant was very busy on the Saturday night we attended. Service was slow. Our server, in particular, had to be reminded three times to bring ketchup for a hamburger. The lasagna was cold (refrigerator temp) in the middle. It was sent back. The server isn't responsible for cold food, but specifically said "that's (the cold lasagna) is on the kitchen." A comment like that is not needed and is unprofessional. Our server passed the problem to the manager and then didn't keep track of the dish. At one point, the server stopped back at our table and said "your lasagna isn't back yet?" It eventually came out hot, and was tasty. Although the server told us that she passed the cold dish off to the manager, the manager never stopped at the table.
The sound level in the restaurant was very high (likely above the OSHA action level of 85 dBA). You had to raise your voice to be heard across the table. No music was playing; there were a lot of loud patrons. All of the tables were close together; so close that the servers had a difficult time passing between the tables.
Bottom line: the food is good. I would consider returning if the service, layout, and noise level were better managed.
Food was excellent, only outdone by the service. I have been here before, and this will not be my last visit.
Short of waitress and to loud
Excellent service from the bar to the restaurant! Wait staff was attentive but not interruptive of our group. Couldn't have asked for better. As a bonus, there was a magician who visited our table and amazed all of us with his card tricks.
We had a reservation for 715 for 8 people and didn’t get seated until 8:05
Always good pizza. Seems like they were busy with a few parties going on so service was just par.
This was my first time at Fox’s. I approached the desk to check in with the hostess and gave my name- she asked if I made the reservation online, I replied yes, with opentable and she said well I have to call them because they shouldn’t have made it. We were confused because she seemed annoyed and made us feel unwelcome...another hostess seated us. If I rated this restaurant on first impression I would have given it a zero.
However, I based my review on our server Cathy, she was excellent and the food was very good.
Great food and fun Halloween theme for the family.
THE LIVE MUSIC IN THE PUB WAS SO LOUD, I HAD TO YELL SO MY WIFE COULD HEAR ME. I WILL CALL THE RESTAURANT ABOUT THIS. MY FAMILY HAVE BEEN CUSTOMERS FOR 25 YEARS
Food was excellent. Best pizza in the SW Suburbs. The service was excellent. Not one complaint from anyone and there were 8 of us. Waitress was great and efficient.
Almost everything we ordered from the menu they did not have. Prime rib for prime rib sandwich, corned beef for Reuben, and Italian sausage for beef and sausage combo. The shrimp sandwich still had the tails on and waitress would not give separate checks. For years I lived near the fox’s in Beverly. Never ever had one complaint. This restaurant seems like it is going under since very little was in the kitchen. Never ever again. And all 6 of us said the same thing.
We went to celebrate my dad's 86th birthday on his request. His meal was discounted per his birthday. The service, prices & food were great ( especially the almond sea bass)!! Reservations weren't really needed at 5 but it got crowded by 6.
I was visiting from Minnesota and told my father that I wanted thin crust pizza like I grew up on (in the Chicago burbs). He suggested Fox's. I had never been there. It was exactly what I wanted - thin, crispy, cut into squares! The sausage had a delicious fennel flavor. I was particularly excited that my father offered to let me take the leftovers back to Minnesota with me! I can't wait to go back!
Fox's has become our favorite place to dine. I have tried several meals on the menu and haven't been disappointed yet
We had a great time. We did not feel rushed and the food was excellent!
Great Food Great Service
We had a reservation and were seated immediately. 15 Minutes later, my brother in law went to the desk to see if we had a waitress.
Finally Skylar came over and took our drink order.
When she came back with the drinks, she took our dinner order.
All of the salads were incorrect. We ate them anyway because it was busy and we probably would not have gotten them back.
We had taken 2 bites of our salad when the entrée came. Very poor planning.
About less than halfway through eating our entries, she gave us the bill.
She never came back to ask us if we needed any more drinks, which we did, until after she delivered the bill.
It was also too noisy to hear our companions across the table.
Also, my husband ordered Chicken Parmesean with marinara.
The sauce didn't even resemble marinara, much less taste like it.
We had not been there in a while and will not be back and will tell everyone I know how bad it was.
Needs some attention. The interior is dated and seems very dirty. Our server was lousy and I smelled alcohol on his breath in addition to what smelled like an entire pack of cigarettes. We were charged for items we ordered and never received, no apology from waiter. With so many restaurants to choose from in this area, I'm not sure I'd return to this one. It's a real shame too, we used to come very often with our children for the events they offer on Friday nights.
Always a great place to meet friends. This time we had the taco pizza which at first I was hesitant; but it was really good.
Food is always good. They can use a bit of help in the bathroom department.
Very unruly and loud large group in room with us...made it hard for conversation at our table 😕
Seems like they were really busy that night. We waited for our table. The table they gave us was actually open when we walked in, but we still waited. Then our waiter seemed too busy. Not normal for this place as we have eaten there before.
Had to ask three times to get the bill corrected. Sat isat a table 2feet from entertainment had to get our seat changed.
Love this place and their pizzas are AWESOME!!! Will definitely be back.
Music was way too loud ! I couldn't hear the person across the round table talking to me without them shouting and vice versa.
Very pleased with everything at fox’s, the food is always excellent, the staff is great, it’s always a pleasant experience.
Great old fashioned family place, the reasonable prices and convenient location make it a nice place to go
Fridays are the best for families
Although we has reserved a table we were told it would be an hour wait.
Sat in bar area not sure why kids allowed in there. No entertainment or music. On Sunday night food was ok do not like sauerkraut on my corned beef. We ordered appetizer but they were out of revenge rolls
Maybe. Hostess station staff
Seemed a bit disorganized
Great service!!! A waiter who had been there for 27 years. He was excellent!! Didn’t get his name unfortunately. Food was delicious. The ranch is sooo good!!!
Great food and service
Best thin crust pizza around. The reuben bite appetizer was really good as well
Best Pizza anywhere
This reservation was a total bust! I made a reservation for 10 on Sunday evening, and received a call from Fox's at 2 pm the next day stating there "was a glitch with the system," and that they could not accommodate me. The person at Fox's was not apologetic, nor was she willing to brainstorm for options.
We have been going to this restaurant for years. It has really gone downhill. We went on a weekday so maybe that is the reason for it being horrible. It was extremely slow. However, the food was of the poorest quality and the “special” was not so special. Very dissatisfied.
Food was great, price reasonable, service great, entertainment was a plus.
Entertainer in the bar was way too loud! We sat in the dining room and was still too loud.
Don’t bother making reservations here. They wait until you arrive to put you in line with everyone else with no regard to reservations (even though they already have your name down). We made reservations for 6:30 and arrived a few minutes before. We weren’t seated until 7:25. Food, service, entertainment, and atmosphere was very good. If they treated reservations differently, I would definitely recommend.