Francescos Hole In The Wall

2.5
2 Bewertungen
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30 USD und darunter
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Italienisch
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Restaurant-Info

Restaurantart
Zwangloses Restaurant
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Küchen
Italienisch
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Telefonnummer
(847) 272-0155
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Kleidung
Legere Geschäftskleidung
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Gebiet:
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Chicago
21 Bewertungen
Bewertet am 18. Mai 2019
Gesamt 4Essen Service Ambiente

It's a small restaurant with tables packed tightly together. The food is excellent, and service is great, but the close packing of people make conversation difficult.

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1 Bewertung
Bewertet am 18. Dezember 2018
Gesamt 1Essen Service Ambiente

Hole in the Wall is an Italian restaurant with good food but I will never go back there after the way my family and I were treated and embarrassed! Knowing there are no reservations my wife daughter and I arrived at 5:10 PM for a dinner for 5 people. We were told that we could not be seated by the hostess until the entire party arrived. While we were waiting the hostess sat three other incomplete parties. Ok, maybe they were regulars or whatever. The rest of our party arrived and we were seated at 5:45. We had a very nice dinner. We started with drinks, then appetizers, then main courses, then dessert, then after dinner drinks. The bill was well over $400, which was acceptable to us, but what the hostess then did was definitely not! As we were finishing our after dinner drinks and the table wasn't even cleared as of yet, she came up to the table and said, "You have been here for over 2 1/2 hrs and I have other people waiting so finish up!" She embarrassed me and my whole family with her comments, especially since we had not been seated for 2hrs, the kitchen was slow, and we had many courses. After we departed the table I went up to her and quietly told her she embarrassed me and my guests. When I did this she became loud and aggressive and told me she had people waiting.
Understanding the culinary business and the proper manner of handling guests I would never have expected to be treated in this manner. The food was good, our server was great, but our hostess was beyond awful!
I will never go back there again!

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