Giraffe - Swindon
- Desinfektion von Oberflächen nach jedem Gast
- Digitales, desinfiziertes oder Einweg-Menü
- Desinfektionsmittel oder Reinigungstücher für Kunden
- Kontaktlose Zahlung möglich
- Verwendung von eingeschweißten oder verpackten Utensilien
- Begrenzte Anzahl sitzender Gäste
- Zusätzlicher Platz zwischen den Tischen
Although extremely busy, the service was quick and the food was excellent
Waiting staff grumpy andhad to ask twice for our orders to be taken.
Some of my breakfast came out hot, the rest cold.
Has to ask twice for our bill.
Drinks were not full to the top and I got tutted at when I asked for a straw. Very disappointing
For my first visit to Giraffe I was not impressed, we had breakfast. One breakfast was large, well if that was large I hate to think what the normal size was, the one sausage did not look cooked and one rasher of bacon. Not impressed. On a positive the staff were friendly and the place was very clean.
Hi Sam, We are sorry to hear you did not enjoy your breakfast with us on your visit. We will certainly pass your feedback onto our kitchen team as this is not our usual standards. Kind regards, Team Swindon
Great good hummus was outstanding, service was quick and efficient. Great lunchtime experience
Hi Maria, Thank you for your lovely feedback, we are pleased you enjoyed both your food and the service. We will pass your feedback onto our team. Look forward to welcoming you back soon. Kind Regards, Team Swindon
Went for breakfast with family. Service was very quick and food arrived in great time and tasted good
Another excellent trip to Giraffe. The servers at Swindon are always lovely; friendly and professional. The decor is cheerful, and the food is always outstanding. The duck stir fry without duck is consistently delicious every time I order it, and a fabulous choice for vegetarians/vegans. If we lived nearer we would be there much more often. Highly recommended.
Lovely lunch with my daughter whilst shopping in Swindon Outlet. Menu is good for adults and kids. The staff were all really friendly and helpful.
The food here is amazing, we had the ribs, duck noodles and chicken burger. All of it was very tasty, good size portions, hot, and good value for money.
Very friendly and attentive staff. Our server was very helpful when we had questions about the ingredients in some of the meals.
Very clean restaurant and we felt safe to eat there.
We booked on open table which was quick and easy and our table was ready when we arrived. I would definitely return when next shopping in Swindon.
Great service and tasty food. The kids meals were a good size and included pudding and a drink so great value for money.
Nice food good service with friendly staff love going to eat here. Wide menu choices too
Booked or table via the open table, the table was ready and were directed to it. Great service attentive and helpful without being too intrusive. Food was great we had the flat bread to share to start which arrived quickly and was hot and tasty. Mains were the Thai duck and the Katsu chicken again nicely presented and hot and tasty. We felt safe considering the pandemic and staff were constantly cleaning and wiping down which was very reassuring.
Was looking forward to an all day cooked breakfast after seeing great reviews. However we were extremely disappointed. Food was luke warm, some items on the plate, mushrooms and tomatoes were cold, cappuccino was luke warm and overall we were very disappointed.
Great to take the kids to, good food good service
Great food and friendly service
We had a lovely waitress but choice was very limited obviously due to COVID!.it was also freezing in the mall an restaurant otherwise everything was good.
Service was good, food in general wasn’t great. Had Nutella and banana pancakes and they had hardly any chocolate on and only 6 bits of banana for 3 large pancakes, they weren’t very warm and were very dry. Also had eggs Benedict and the hollandaise sauce was extremely thick and not much flavour. However the poached eggs were cooked to perfection and were really nice.
We went for the bottomless brunch here - Excellent service and lovely staff. Food was mainly good except eggs on the brunch dish were a little bit overcooked. The brunch is really good value for money!
So glad I made a reservation as there was a long queue outside and my party was shown straight to our table without having to queue, food and service was very good and I look forward to returning thank you
Well looked after from the moment we arrived. Attentive but not intrusive service and good engagement with the table. Very much enjoyed our visit.
Well so where do I start, I will need to make a complaint to be honest
We arrived at the restaurant at about 10 to 10 for a table booked for 10 and understood because restaurant didn’t open till 10 o’clock we would be waiting out side in the outlet however the assistant decided to tell us we had a 10 minutes wait twice? Now we are not stupid and understood this
Also the manager I’m guessing hard to tell because the staff have no uniform and all liked quite casual came through the shutter door twice and asked for us to mind out the way one it’s rude mind out the way and two we were not in the way as common sense you wouldn’t stand in doorway where staff were turning up for shift
So we sit down order drinks takes ages to arrive at table left on side and the food was very poor breakfast was cold again left on side for a while the fried egg was horrible over cooked and very hard mushrooms were greasy
Sorry would not recommend
Food was good, and service was very quick. The only 2 things were the waitress nearly knocked sons glass of coke over with the small tablet strapped to her wrist 😢 And who serves a latte in a glass with no handles, ridiculous as too hot to even touch let alone hold .
Absolutely spot on - food, service, all exactly how it should be.
Decent food, but insisted on us eating in the external part despite inside being empty.
Lovely atmosphere despite the circumstances and very helpful server! Will be visiting again soon.
Good food and great to see them open again. Attentive and friendly staff.
Friendly, helpful staff, fab food, safe environment
Loved our breakfast, the team was outstanding. No judgement, just great food and great service.
Overall, not great, forgot one of our sides, chicken was gresely... service was fair, then a mess up with bill
Haven’t been out much since lockdown, mainly due to people who have no concept of social distancing. Booking on line was easy and staff were friendly helpful and very welcoming. Food and service was great and felt safe and at ease in the restaurant.
Not happy at all added table service without my knowledge.
Simply not happy with the service recieved 3 times had to check my bill.
Great food and service. We will definitely return again
We took advantage of the 50% Eat Out Offer and enjoyed our meal, however I feel that the full prices of the meal are a little high based on the portion sizes and standard of food. My son had a burger meal and whilst he enjoyed it, he only had a burger and a small portion of chips, no salad or other side dishes and I think that the normal price for this is way too high.
As we made use of the 50% offer we did pay the service charge however we were not happy that this was added to the bill and a note stating that this was optional - I don't think that it should have been on there. We would normally leave a tip as the service was good, but when it is on the bill already I feel that you are made feel that you have to pay it otherwise it looks bad on you.
Overall the food was good but not out of this world.
Went for breakfast and initially told there was no bacon so we ordered a drink and were going to leave. Was then told a delivery had arrived. Pancakes were really stodgy and would never order again !! Asked for a latte which turned up half full with froth, asked to top it up for me came back about a mm more than when I sent it back!!! Really bad experience!!! If this was the first time I’d been there I’d never go back!!!
Had a lovely meal at Giraffe, staff were very professional and the atmosphere was very good.
Nice food, good service and enough space around to keep a distance. I don’t like that they automatically add a service charge. The prices are already higher than other chain restaurants and I don’t think a service charge should be added automatically.
Excellent customer service
Great service, given a choice of where to sit, service was very quick, food was also quick! And we went on an eat out to help out day, too! Will be back!
The ambience and service is rated lower because of the times we are in. The staff were still very helpful and polite.
We really enjoyed our visit and food
Went for Eat out to Help out, so really pleased with the price. Service was really good, however a couple of times staff members weren't wearing their face visors when serving which was a bit worrying, however I'm not sure of individual circumstances so can't be too critical there. Food was good, however the halloumi and falaffel burger was pretty dry and dense, glad I asked for sauce!
Nice atomshphere, tables pretty spaced out
The food was amazing and the staff were very friendly.
Giraffe - Swindon bietet Lieferungen in Partnerschaft mit Deliveroo und Uber Eats an.
Giraffe - Swindon wird von 74 OpenTable‑Gästen mit 4.6 Sternen bewertet.
Ja, Sie können üblicherweise in diesem Restaurant reservieren, indem Sie auf OpenTable Datum, Uhrzeit und Personenzahl wählen. Aufgrund lokaler Einschränkungen nimmt dieses Restaurant derzeit möglicherweise keine Reservierungen entgegen.