Gyu-Kaku - Oakland
- Desinfektion von Oberflächen nach jedem Gast
- Gemeinschaftliche Bereiche werden täglich gründlich gereinigt
- Desinfektionsmittel oder Reinigungstücher für Kunden
- Servicepersonal trägt Mundschutz
- Mundschutzpflicht für Gäste, wenn sie nicht essen oder trinken
- Krankes Personal am Arbeitsplatz verboten
The food was amazing, the server was attentive and the restaurant is super clean.
The food is amazing and the server Michelle is very nice.
Our experience was so great! The service was so quick and food was amazing! I would definitely recommend Gyu-Kaku and this location!
Our waitress Micaela was absolutely wonderful! I have a ton of dietary/food allergies and she was non judge mental and so accommodating. She made recommendations and let us swap in some other dishes I could eat. She made sure to let the chef know of my allergies and was overall just wonderful and pleasant. She checked in regularly and was so nice to both me and my mom. Amazing service and we will be back for sure!
kind of expensive for what it is but the server was amazing!
Worst experience ever!
- there was only one server, so food took forever to be served
- small servings
- server forgot to bring rice out, my family was done eating already and still no rice
-ramens were extremely salty
- ordered more food since we didnt know portions were gonna be that small
- chicken katsu came which was supposed to be for my daughter but when my husband tried it, chicken was still raw
And that was it, cancelled the rest of my other orders that was taking forever anyways and left the place. Never ever coming back. We ended up hitting a fast food chain. What a waste of time and money.
This was one of the worst restaurant experiences I have ever had. We knew from reading the reviews not to expect much in terms of service but wow we were totally unprepared. We were promptly seated and that was about it. No greeting by a waiter, no water, 3 mens that felt gross to the touch. 15 min later manager walks by asks if we need anything we tell him we are ready to order and instead of taking the order he says he will let the waiter know. 15min later still no waiter, no water no service. We can hear complaints from surrounding tables we decide to cut or loses and leave. They need new management, new training, and a complete overhaul. Try QR codes for ordering as your stuff is clearly not up to the task. We will not be back.
First timers and we loved it! S’mores at the end was the best ❤️🔥
Not sure if they were low staffed but we did not get served or even asked for what we wanted till almost 15 minutes. Ordered three meats, they were pretty good. Quantity could be a little more. I ordered assorted veggies and the server heard me but it never came and also noticed it wasn’t on the check. Didn’t wanna order any more food at this point because of the lack of service. The place was nice and clean otherwise. Could be a cute fancy date night
Fresh ingredients cooked to order by your own selves! Waitstaff was very attentive to our gluten-free needs. If ordering one of their sets, I suggest you cook & eat each type of meat one at a time to truly appreciate the subtle differences. Good for groups or dates alike.
Kind of disappointed to be seated in the very back next to the restroom. Never was greeted by the waiter, had to call them over to take our order and bring water. Food was good although it did take 20-30 minutes for them to bring out our raw meats…. It was an “OK” experience
Service was a little disorganized and the flame wasn't hot enough, probably due to the inexperienced server. Prices were up a little bit since we were last here three+ months ago, but still a good value for your dollar and lots of meat.
An OK meal, nothing special. Meats came out before we were done with the appetizers; an avalanche of plates. Service was perfunctory.
Server was nice but he was like gone all the time lol could not find someone to replace grill, or get the check….but overall pretty good
I'm really excited about this restaurant being in my neighborhood. The food is creative, delicious, and a fun cost. The menu is very affordable in my opinion and good for groups. We had some service trouble - delays, a wrong order, and confusion about cost - but they were very attentive and comped us on our check. I will definitely come back soon.
Portions were smaller than normal, Danae (our server) ignored us, messed up our order, kitchen staff were slow to send food out. Temperatures were NOT taken, even though there was a sign that said that they would take temperatures, I saw staff without their masks on. The food tasted good, but everything else made the experience not worth repeating.
So sad. Seems Covid has really done a number on this location. In the past, I would have given them 5 stars all around. But this past visit was beyond lacking. Walking in, you could feel the sticky floors on your shoes. The service was super slow. Ordered a hot tea for grandma and her tea did not come til after all our drinks arrived. Reason was they tea machine was still making tea. Then as we waited for our food. They forgot to give us our miso soup. As the meal progressed and they had to change our grill, they took the dirty grill away. But then we had to wait for a new one, since there weren't any clean grills to replace the dirty one. Meaning we had raw meat sitting at our table while we waited for a new grill to be cleaned. Then as the meal ended, we realized we were missing an item. Along with the fact, it took forever to get our smores dessert. I do have to say, the manager did try to rectify by giving us a discount for the problems that occurred. I do feel for them, since he said all his workers were new and still learning the ropes. Sad to say that it's not like it should be. Yes, workers may be new, but it's up to the management to keep on top of things. Making sure new workers don't linger around doing nothing and making sure the establishment is covid super clean. There is no reason for sticky floors.
It was just horror and disappointment. I’ve been in different locations in LA area and northern California, even worked at Gyu-kaku Sherman Oaks for a short time and I was so surprised the quality of service here was so poor. May be poor training programs? I can go on to the details but not sure worth my time. Anyhow, it just shows the management here is very, very weak... To bad.
Celebrating home ownership
This was my 2nd visit and I learned to sit sideways, made everything better with my legs, but a bit awkward. Host person told me ALL the tables were the same, NOT made for tall people. Had the Prime Kalbi and Shrimp Garlic Noodles with extra Shrimp, and the Nigori Sake for desert. Ivy was very knowledgeable about the menu, explained a lot of stuff for my next visit.
Best place to eat in Oakland. Second time in a week my mother and I dined here. Server dude Kai took care of us every well. Happy Hour prices are deals. Sadly a large visiting family from out of state was dining across the aisle and both of their rental SUVs parked directly across from Gyu-Kaku on 8th Street were smashed/grabbed all their possessions/cash while they were eating. So please secure all your belongings if you do drive to Gyu-Kaku because unfortunately it is still OAKLAND……
Four of us thoroughly enjoyed a happy hour feast and beef loving party. Very reasonable and great service by Micheala. Guy-Kaku in Oakland Is the place to hangout with friends and family for this Alamedan!!
This has become one of my favorite Korean BBQ spots in the Bay! All the cuts of meats were very flavorful and well marinated. The server gave us the times on how long to cook the meats for and was very nice and accommodating. The small plates we tried were so good! Tuna Poke Nachos, the corn cheese, and believe it or not, the garlic shio cabbage! Everything we had there was really good and we can't wait to go back and try more!
The best part is that there are also options for courses. My friend and I chose the meat lovers course and it was so filling!
Service and food was great! Seated right away. Parking available on the street along with a $10 parking lot across the street.
The only thing I did not like were the floor under my side of the table hadn’t been cleaned so my shoes were sticky after leaving.
T'was my first visit and if you LOVE Garlic you should try this place. Started with the Shrimp Garlic Noodles and Garlic Rice Bibimbap (garlic Heaven). Cooked the Kobe Style Kalbi Shortrib meat, with Hot Sake. Nick was my server and you could tell he was new, but willing. The only Major problem was... I am 74 inches tall with a size 13 foot and the table setup left me with my right leg folded cause there is NO room under the table.
It was awesome! We are adding this to our weekly date night rotation, first time there and it wasn’t disappointing. The meats and marinades are delicious, it’s definitely a good value at $90 for 2 people.
terrible service..staff should be better trained.
It was great, food was great, super flavorful. My new favorite go to spot.
Second time here and its a great little spot for Japanese BBQ. Good experience, service was great, food came out quick but just wished there was more portion of each meat. Always ate at the san mateo location but still good experience.
Service was slow and a few of our orders were forgotten. When there were less customers, our server was able to check in on us more, but the kitchen was still very slow. We ended up leaving without some of the food we ordered because we needed to leave. All of the food that we did eat were delicious though.
The meat wasn’t as good as the ones we had in Honolulu.
Nelly, our favorite server, took care of us on her last day at Gyu-Kaku…….everything was fantastic as usual, but she will be missed!! Gyu-Kaku is my joint to unwind and entertain and enjoy Japanese beer and sakes. Great deals during Happy Hour too!!
Decided to take a friend for his birthday and first experience: MAJOR FAIL!! Our waiter seemed to not want to service our table which resulted in other waiters taking care of our needs. We watched people who were seated after us receive their food and get excellent service. Tonight also the alcoholic drinks were terrible, the pot stickers were overcooked and our meats weren’t cut too well. We didn’t receive many items we ordered. We visit the restaurant frequently and this was the worst. I could tell my friend was disappointed. This birthday dinner was a major fail. Let me not forget when we told the manager, he listened and simply walked away. Calvin, the waiter was a Godsend because he stepped in and took care of us.
Dined at Gyu-Kaku again with my 97 year old Japanese mom. Really love this place!! Feel very safe to bring her here during Covid. Downtown Oakland location is convenient to Alameda and plenty of street parking in the late afternoon. Before 5, it’s Happy Hour!! The $60 HH course for two is plenty filling plus sake and beer are also discounted……can’t ask for more than that these days!! And service is consistently outstanding, last night youngsters Jonathan and Nelly took care of us like veteran professionals. Hats off to the back of the house, as a veteran yakiniku fan, all the meat cuts and marination were of superb quality and taste. Already made my next Gyu-Kaku reservation!!!
Nice and clean ambience. Weeknight 7:30 pm reservation. Not busy night. We were seated at our table immediately. Since my son has been to other locations so he knew what to order. We got our foods within 20 minutes of arrival. We missed 3 dishes, told the waitress, she said all dishes have been out. Luckily, all the emptied plates were still at our table. She went to double check. A man came (? Supervisor?) He said, The kitchen staff made a mistake our dishes are coming right out, and it did. We think our dishes got sent to the wrong table (because they tried to send other table dishes to our table when we first got in). Food overall were very fresh. Gave only 4 stars because everything’s were too sweet for our taste; from the cocktails to the marinated meat to the dipping sauce, but our teenager boy loves it. We would come back with our son.
My favorites: cucumber, chicken garlic rice & noodle, hanger steak beef, fatty Nora beef, and thin sliced tongue
No: cabbage salad, some marinated meats
The food here is always amazing. The service was definitely better during my first visit however. Smooth reservation and seating process. The restaurant wasn’t too crowded but we had a longer than usual wait. They were all out of an appetizer and drink i ordered but they did accommodate a substitution for us on the menu which we appreciated. Once they started bringing out the food though, it took them a while to realize they didn’t bring out the remainder of our order. My guess is our original server was on break or finished for the day. After we got the remainder of our meats, nobody checked in or offered us water refills. We had to remind them for our dessert course after we got the check.
All in all the food was amazing, the harami steak in the pot was our favorite! The brisket and galbi were on point! Will come back but I hope the communication between staff is better next time.
Four of us…….Seriously enjoyed a great Happy Hour dinner Friday evening. We ordered the Yakiniku Course for four and drank a pitcher of Sapporo, a Large Hot Sake, and a bottle of Pinot Noir, all at HH prices. Our server Micheala was still a trainee but she she sure didn’t show it and really took care us very well. Added some Beef Tongue and Prime Kalbi and we walked out stuffed. Gyu-Kaku is a fantastic joint to get together with family and friends. Very convenient downtown Oakland location if you live in the East Bay. And the youthful and energetic staff always seem motivated and upbeat. Can’t go wrong with that!
The food was simply wonderful.
This is our new favorite spot now.
Great food and dining experience. Will recommend to friends
Excellent service and ambience. Really enjoyed the dine in experience. Unfortunately I wasn’t that great at cooking the meat, though no fault of the restaurant
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Gyu-Kaku - Oakland wird von 75 OpenTable‑Gästen mit 4.3 Sternen bewertet.
Ja, Sie können üblicherweise in diesem Restaurant reservieren, indem Sie auf OpenTable Datum, Uhrzeit und Personenzahl wählen. Aufgrund lokaler Einschränkungen nimmt dieses Restaurant derzeit möglicherweise keine Reservierungen entgegen.