Hanoi Hannah New Quarter
Traveled 300km for dinner didn’t get let down so went back the next night! And yes will be back again when in Melbourne
Food was delicious. Quick service. Staff were friendly, helpful and knowledgeable
The food was nice and the service efficient & friendly.
Wine portions were less then generous
great food and service - a bit noisy and hard to hear my friends.
Food was almost ok. Pho wasn't hot enough to even partially cook the beef, no chilli served with it and I asked for extra lemon and fish sauce. Papaya salad had no chilli either. Spring rolls were good. Eaten in Vietnam and Springvale and Chinatown in city and Vietnamese food was way tastier.
It was a busy night due to concerts in city and many diners turned away. $92 for 2 is extremely over priced for non authentic Vietnamese food that wasn't up to scratch.
The music was deafening, staff will not swop tables even if you're way early for your booking and there is noone else there and the speaker is above your head. On asking to move the response was to turn the music down and refuse and a while later it was turned right up again. Conversation was impossible.
Won't be back ever and fail to understand the popularity, must be the "trendiness"
amazing food, yum cocktails and great service! 👌🏻👌🏻👌🏻
Consistently great food and great service, Which can be rare along the many options of Swan Street, Richmond. Definitely recommend!
I absolutely love coming to Hanoi Hannah!! it’s my favourite restaurant and every time I visit the food is always impeccable! the service is outstanding and all the waiters and waitresses are amazing. I love coming here and will continue to come here for years!
We loved the food at HanoiHannah New Quarter! Service was incredible! Restaurant is pretty busy and has a high noise level, but still a great dining experience! We highly recommend the pork hock and chocolate mousse!!!!
Delicious food but music is too loud to be able to enjoy a conversation over dinner. It would be so much better if the music was a touch quieter and we could hear each other talk without yelling. Note, I am only 30 years old and I’m saying this.
Amazing food, friendly and helpful staff. Loved it all! Only thing is that the music was a little loud which made it hard to hear conversations.
Very accommodating... perfect location to eat before the tennis...service efficient and quick...Food AMAZING!...Noise and music level a little too loud.
Hey MarinaT, Cheers for your review! We're glad you enjoyed your experience with us. Can't wait to have you back in! Hanoi Hannah
Staff great, service quick, food delicious and love the refreshing pineapple fizz and watermelon spritz drinks. Love love love
Hey RachelP, We're so glad to hear you enjoyed a cocktail (or two)! Can't wait to have you back for some more. Hanoi Hannah
Great sharing options, simply tasty and delicious!
Fantastic night as always when dining at Hanoi Hannah!
Great place but very noisy so wouldn’t recommend as a large group to anyone.
We had a booking for 8 and it was hard to hear everyone. Food and service were great. Will visit again but as a smaller group next time.
Delicous tasty food, catering for food intolerances / preferences; lovely friendly and efficient staff; suits all ages; and they serve decent tonic water (Capi) with gin - not the crap stuff on tap!
The food is interesting and well prepared and presented. Have dined there several times and always found the food and service to be consistent.
Thank you for your review Pauline! We're looking forward to seeing you again soon. - Hanoi Hannah
Amazing menu, can’t wait to go back (really noisy though, but food is delicious)
Reliably great food, was busy because of Christmas - but too noisy to talk easily.
Tasty food, although the plain rice was mushy and inedible!!!!! Everything else was yum especially the ceviche. The only problem is the noise and the hustle and bustle. We couldn’t hear the people on the other side of our table. We couldn’t wait to leave so we got dessert elsewhere.
The food was fine however I felt let down by the service. The service staff were hovering around us with the bill and put it on the table before we had finished dessert. We finished eating then noticed a staff member literally hovering above us not saying anything. We asked him if he wanted us to pay and he said yes so we did. The staff then continued to hover to the point that we felt so awkward we felt pressured to leave. At the same time, there were other free tables so it was confusing as to why we were being pressured at all.
If Hanoi Hannah needed the table, the staff should have just said something instead of silently pressuring guests to leave. It was really uncomfortable to the point we don’t want to go back. It wouldn’t have been an issue at all if any of the staff had just been upfront about this on the night. Not well managed at all.
Great food and really good service. Staff were very accommodating in letting us bring in a cake,
Had a great girls night out on Friday 6 December at Hanoi Hannah. Our waitress was fabulous and friendly and everyone thoroughly enjoyed the food. Music a bit loud for 6-8pm sitting but the waitress offered to turn in down so we could comfortably talk. Thanks
Food was great however the 'all in' menu was pricey. The restaurant also called me prior to our booking to check for requests/dietaries and I mentioned that we didn't want too much seafood as one person doesn't eat it - and then the main course was two whole fish.
Delicious food and cocktails in a fun atmosphere. Good for social catch ups in a central location.
Super tasty food. Location is great, service is good as per usual. Loved the food. Would go there again.
Amazing staff looked after a big group really well, great food too!!
Lovely staff and amazing food - 10/10. Would definitely recommend!
Hey JuliaC, Thank you for your review! We can't wait to have you back down again soon. - HH
Great staff and good food made for a pleasant evening .
We're glad to hear you enjoyed your experience with us SewakS! Thank you for your review :) - HH
Great customer service and staff understanding of the menus both food and drinks. Entree of duck rice paper rolls and chicken and lemongrass rice paper rolls were amazing. Vietnamese beef salad was delicious. So many flavours. And the sizzling wage beef just melted in your mouth. Both cocktails ordered were amazing. They were the pineapple lagerita and the coffee rum monte. Will be back for sure.
Thanks for your review about your experience Estela! We're glad to hear you're loving what we're serving up. We can't wait to have you back for more! - HH
Food is great, but service slow to come. However, when our waiter did appear, he was entertaining and knowledgeable. A good spot for a group. We had 7 in our party and allowed us to share a range of dishes. Gluten free was well catered for. I’d definitely recommended HH.
Cheers SarahB, thank you for your review! We definitely can cater for our gluten-free friends! We'd hate for anyone to miss out on dining with us, so we can cater for a lot of dietary requirements :) Can't wait to have you back down again! HH
All great, loved it, just one recommendation to put a change table in the disabled toilet :)
Hey JustineK, Thanks for your feedback I will pass this along to management! Warm Regards< JustineK
I love this place. Just discovered it as we are new in town. Love the ambience, the wait staff are wonderful - I mean very helpful and the food is also very nice! A new favourite place for me and my family!
Hey KimB, Welcome to Melbourne! We're glad you enjoyed your experience with us - we can't wait to have you as a regular :) Kind Regards, HH
The staff and the food are excellent. I found the music to loud and therefore it was hard to talk.
Hey RobynM, Thanks so much for your review! We're glad to hear you enjoyed your experience with us. I'll pass on your feedback to the restaurant management. HH
Food and service is excellent. Only negative thing l can say is the restaurant is quite noisy.
Thanks for your review! We pride ourselves on our service and food so we're glad you're lovin' it. I'll be sure to pass on your feedback to management :) HH
Fabulous food & great atmosphere! Delicious share plates that everyone in our group enjoyed. Catered well to individual tastes with vegetarian options.
Hey SueJ, Thanks so much for your review! We're glad to hear you enjoy our food as much as we do ;) We're glad to hear you enjoyed our vegetarian options too - we're able to cater for a lot of different dietary requirements/preferences. Looking forward to having you down again soon! HH
The service was amazing. Our waiter was super friendly and helpful. The food was delicious as always
Thanks for your review SimoneM! We pride ourselves on our service, so we're really glad to hear you had an amazing experience with us. We can't wait to have you back down again soon! HH
Absolutely magnificent food, service and ambience Our friends, who have not experienced this type of food before, just raved about the level of quality and flavours. Your staff should be commended on their friendliness and menu knowledge. Although a little pricey, the "all in" is the way to go. Got to experience flavours and food I might not necessarily try off the menu. Thank you.
Hey KateS, Wow what a lovely review! Props to you for showing your friends what they're missing out on - we're glad you brought them to experience it with us :) The All-In-Menu is always a good shout, especially when dining as a group. We can't wait to have you back down again soon! We'll make sure to pass your feedback on to the team, HH
We loved the quality of the food, the staff were very professional although became less attentive as the evening progressed and our drinks orders weren't taken. The restaurant quickly became very loud so would suggest some noise diminishing baffles be installed. Overall though our table of 7 people absolutely loved the experience. Thank you Hanoi Hannah, we will be returning for another feast soon.
Hey AgnesSD, We're so glad to hear you enjoyed your feast (and we can't wait to have you back for another!) I'll be sure to pass your feedback on to the team, we can ensure we keep serving up drinks consistently throughout the evening! We can't wait to have you back down again soon, HH