Hearth Restaurant - The Ritz-Carlton, Perth
Fabulous food , the lamb especially delicious. Staff were friendly and attentive.
The only disappointment for the night was we waited 45 minutes in the bar area before dinner for the two cocktails we ordered ,only to be told when we asked ,that they had been forgotten. This is the second time this has happened to us in the same bar.
Maybe employ more staff with good memories?
Service was awful. Waited 15 mins to be seated and then 20 mins to order. There was a big wait between each course. We had to ask for our wine 3 times and then the wrong bottle was delivered to the table. They also gave us the wrong dessert order. They were very short staffed and overall, even though the food was fantastic, the appalling service ruined the evening and is not what anyone would expect from a restaurant at this price point. Despite raising all our issues, no recompense was given. Really disappointing.
Disappointing considering the location. Water arrived 15 minutes after ordered. First drink arrived half way through entree and we weren't offered another one throughout the entire sitting.
The entree menu online was different to that in the restaurant.
The toilets are located in the cafe separate to the restaurant and there was a line up because there were 2 female toilets only.
Definitely not worth the $250+ dinner for 2 unfortunately.
Beautifully prepared food, a fixed menu with 3 choices for each course.
Not worth the value of food you got on your plate and not much choice on the menu.
Set three course menu - all meals delicious and well presented. Generous portions so you won’t be left hungry. Good wine list that caters to all budgets.
Beautiful. If you are looking for something special, place this to the top of the list.
Hopefully the set menu can be reverted to full menu soon
Great food with courteous professional service - well worth a visit
The food and design are hard to fault. But service was a big let down for us. There was an hour wait between entree and main course and it took them over 30 minutes to organise our third bottle of wine which arrived after we finished our mains. It took them three hours to serve a three courses dinner. We were not impressed.
The restaurant space is beautifully fitted out to give a luxurious yet relaxed atmosphere. The young wait staff were very busy on the night, however we found them all Delightfully warm and hospitable. Rheet our waiter was attentive, friendly and helpful.
The food was amazing! There were 2 of us dining. We had the crab and octopus entree, fish and lamb mains, Camembert ice cream and cheese platter to finish. Every dish had well balanced flavours and textures. The best dish of the night was the lamb. It was cooked to perfection with interesting ingredients and beautiful presentation.
Congratulations team for making our evening a most enjoyable one!
Great ambience, amazing friendly service. Great food. Highly recommend.
Fabulous food and service. No hesitation in recommending this great restaurant.
Food was hit and miss. The crab entree was great. The octopus very chewy but tasty. The fish mains once again beautiful but the lamb, chewy and not much flavour. The cheese plate for desert top notch. The Camembert ice cream even better. Every dish on a menu for the price we paid should be a hit in my opinion. My partner wanted to go back when it’s a full menu but I said if the kitchen can only get half right on a set menu what chance have they got with more dishes.
Really average dinner and arguably the poorest breakfast possible. If you got that in any café you would send it back. Staff did there best but lacking direction.
Lets hope for them that Mr Ritz or Mr Carlton don't do a spot visit.
Exceptional food and wonderful WA wine list. The use of the smoked flavouring throughout was impeccable. Actually couldn't fault anything.
Delicious food, exceptional service. Overall amazing evening.
great food, local produce and overall would recommend it to everyone.
Very nice experience overall.. really enjoyed the food !!
A beautiful dining experience. We were warmly escorted to our table and quickly given menus. Food was exceptional and service outstanding
Special occasion. All great, with an outstanding first course of twice cooked egg, presented a a nest/ basket of fried something - potato shreds? This is star cooking, in conception and execution. Not food you could undertake at home.
Our experience was every bit the memory we hoped for. The food was divine, the staff were excellent and not one moment of our dining experience at Hearth restaurant could be faulted, thank you for a perfect atmosphere, a perfect dinner and a perfect evening.
A little disappointed in the set menu options - 2 seafood & a vegetarian option for entree is just not good enough. With a shellfish allergy I hate being forced to have the vegetarian option (especially in this case as it was essentially a poached egg).
Service was really lovely until dessert was served, we were given the wine list to select a dessert wine and the waiter disappeared. After 20 mins they had not returned, so we finally managed to flag down a waiter from a different section of the restaurant to order our drinks.
Overall a good restaurant, hopefully the set menu doesn’t last for much longer. Disappointing for the price.
Had dinner at Hearth's for our anniversary and had a great evening. Being foodies, My husband & I thought the food was delicious.
We had the Peel Inlet blue swimmer crab apple, kohlrabi, smoked crab dressing.
Abrolhos Islands dhufish Chestnut mushrooms, warrigal greens.
Dellendale Creamery camembert ice cream toasted sandalwood nuts, Hearth grilled quince. Yummy.
The waitress that served us was very friendly & assisted us with our choices from the menu which was spot on. Will definitely recommend Hearth for special occasions to our friends.
Delicious food and great presentation. Lovely interior can't wait to go back and try something else off the menu!
We have eaten and Hearth before and enjoyed the food - but it has gone up another level. All courses were exceptional - full of flavour. The use of simple produce to generate superb meals is a tribute to the kitchen. Wine list is comprehensive as is cocktail offering. Great ambience.
For those wishing for something a little more romantic, there is one table that is a little quieter with lower lighting and a big glass window giving a view over the Quay. Ask for that!
For a very limited set menu the food was outstanding.The taste and presentation were superb.
The service was a little slow to start with but greatly improved once we ordered.
The actual restaurant did not have any elegance one would expect for a Ritz Carlton hotel.In saying that would definitely go back
This was our first time dining and I have to say it, remove the table that is outside the kitchen walkway, I know that there are restrictions and you are trying to fit people in, but when people are going out for fine dining, they do not want to be sitting right outside the kitchen door, where staff are going in and out constantly, especially when it is open plan and away from other diners. I booked quite a while ago, not knowing that we would have to ask for a better table to be told that we could move but only had 90 minutes to eat our dinner as someone else had booked that space. I call bull on that as 10 minutes after we moved, our other table was filled, so that mean't that their table was then free. Glad we moved, but the night was very rushed (considering once we moved we only had an hour to eat and drink). We came early to go to a bar first, but we were told that it was not open and the other one they had was hotel guests only, which I have to say we were quite rudely told. But not all doom and gloom, lessons learned. The food was amazing, the service once seated properly was lovely. Only writing this review so hopefully the restaurant realises that one lone table isn't where anyone wants to sit.
Food and service was amazing beautiful setting would go there again
Good service. Cocktails were a little slow to come out but were really good.
Very disappointed with service. Waited 20 minutes and no one came near us. My partner has to call someone over to take our drinks and food order.
Ambience has a real cafeteria feel. No warmth. Plenty of other restaurants in Perth doing it much better. Portions exceptionally small. My food was fine, scallops and fish, but my partner could barely find the duck and lamb. Won’t be recommending.
Have more options. Found the menu was a bit too limited.
Outstanding meal, excellent service. Will definitely return.
It was a decent meal, without being exceptional or exciting. Service was lacking at times, often sitting there with an empty wineglass, or with plates not cleared for some time after finishing the meal (as was the case with mains). Whilst it was ok, i certainly wouldnt rush back.
Food and service were excellent. We would recommend it for a special dinner.
Their set menu with the lamb was out of this world!
Loved everything! Friendly professional service! Food was amazing and the staff were doing a great job to adhere to the government regulations in regards to COVID19
Definitely be back!
Great service -wine and food. Duck wasn’t available.
Bread and butter wonderful.
Beef and lamb dishes excellent.
The food was delicious and the service was helpful
Hearth Restaurant - The Ritz-Carlton, Perth wird von 148 OpenTable‑Gästen mit 4.4 Sternen bewertet.
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