Pleasant greeting and very attentive to our needs. Drinks arrived quickly and took our queries and orders quickly. Very well presented food that is delivered relatively quickly. Delicious food and better than average for gluten free. The only place they let themselves down is customer service after we had finished our main meal. Took much too long to ask about extra drinks and dessert and had ample opportunity.
Otherwise, a very nice experience and would not hesitate to return despite the slip up on service.
The wine is excellent! Very enjoyable pizzas without being off the charts amazing. I found it annoying our child’s meal came out within minutes, quite a while before ours. Would prefer if we all just waited and it all came out together - other than that service was great with friendly staff
I have to give a shout out to the amazing crew at this restaurant. Although we had an obnoxious friend of ours in our group who is very picky and was even a bit rude during the wine tasting, the staff kept their cool and maintained professionalism and courtesy during our entire time there.
Lovely venue and friendly staff. Great wine and atmosphere. Only problem was my friend and I had vegetarian pizzas and there was way too much garlic. We were sure people were running for their lives after encountering our garlic breath for many hours after eating there, possibly the next day. There was definitely too much garlic.
I was there to celebrate a birthday. Innocent Bystander was exceptional, great food - presented differently and fabulous, ambience excellent, wine exceptional. Cant fault it.
Hi Joanna, thanks for dining with us for your special occasion. We are so please that Innocent Bystander was able to create a memorable experience for you. Be sure to come say hello soon. Cheers, IB
Order the duck, you will not be it was by far a standout. Everything was amazing, will definitely go back, next time I’m staying in the area.
Hi Ally, we are so glad you enjoyed our Confit Duck Legs. Next time when you are back make sure you try our wood fire pizza! See you soon. Cheers, IB
yes, especially the tasting service provided on this occasion by Harriet. What an informed staff you have!
Hi Rita, thank you for leaving us a great review highlight Harriets excellent service. Our staff take great pride in the product we present. See you again soon. Cheers, IB
Poor service but food was good
Hi there, thank you for leaving us with great comments about our food. We would love to chat to you about where we can improve our service. Contact us directly. Cheers, Team IB
We arrived a little early and the staff invited us to tast some of the wines at the cellar door before sitting down for dinner. Food was fantastic and plenty of meat free options to! Great atmosphere and friendly staff
Still a very limited menu when you have to follow the for map and are a pescatarian there is very little not even fish and chips.
Food was delicious, we had share boards (Meat and cheese) and the croquettes (divine). Want to go back to try more items on the menu. We also had the mini ice cream cones, which were very cute and yum!
Hi Andrea, thanks for stopping by and visiting Innocent Bystander! Our meat and cheese share boards are perfect paired with one of your favourite IB wines! Next time you visit you will have to try our delicious wood-fired pizza. Cheers, IB
Great place to taste the wines of Innocent Bystander. Service was excellent. The food is deliberately simple to complement the wine. Really tasty and fresh local ingredients.
Only comment would be our starter of garlic bread arrived at the same time as our main course. Not a problem as was still delicious.
Hi Fiona, Thanks for coming to Innocent Bystander and providing a great 5 star review! We are glad you had a great experience. We do our best to support local businesses and highlight their great produce. See you again soon. Cheers, IB
Great food, friendly customer service team and lots to choose form to eat and drink.
Hi there, Thanks for visiting Innocent Bystander. We pride ourselves on great service and great food. We look forward to seeing you back soon. Cheers, IB
had a great meal with a red wine flight. the service was excellent and the food well presented and of high quality.
Hi Paul, thanks for coming to visit us! Our wine flights are a perfect choice to try a few different wines at the table. See you again soon. Cheers, IB
Great pizza! Parking was easy, food was nice.
Would definitely be back again
Hi Stephanie, Thanks for coming to visit us! We will see you again soon. Cheers, IB
Our dinner at Innocent Bystander was excellent. We shared the vegetarian platter, delicious mushroom pizza and kale and corn salad. The Prosecco was delish and service very friendly. Very reasonable price. Loved it!
Hi Belinda, Thanks for coming to visit us at Innocent Bystander. We are glad you had a great all round experience. Our 'Veg Out' share board has some great local produce. Including a goats curd with truffle honey! We hope to see you back again soon. Cheers, IB
Our meals consisted of paella del mar and the confit duck legs. These were good meals, wel presented and served. A great disappointment was the sangria. Having travelled extensively, we were expecting a drink with lots of white wine infused fruit. Ours was a glas filled with lots of ice, one slice of lemon and half a strawberry, complemented with a carafe of white wine. This did not come even close to our expectations and at $28.00 was quite expensive. Although we would recommend to a friend in terms of food, we would tell them to stay clear of the sangria.
Hi Jacob, thanks for visiting us in the Yarra Valley and leaving us with great feedback. We are glad to hear you enjoyed the Paella del Mar and the Confit Duck Legs. Our seasonal sangria is our take on traditional sangria that people may expect. We will be sure to communicate your feedback with the our team on the bar. Cheers, IB
Tasting was great and thoroughly enjoyed the selection of wines and knowledgeable service. We had a pizza and the gratin which lacked flavour and didn’t come out hot. I wouldn’t recommend getting the squid and chorizo, it had a very odd overpowering taste which we instantly regretted. Great venue for drinking and bubbly staff but I wouldn’t recommend any of the dishes I have listed.
Hi, thanks for coming and dining with us. We are glad you enjoyed the wines that we have in our range. Our food is usually highly recommend and enjoyed. Our apologies that it was not to your liking. Our staff would be more than happy to find a dish that you will enjoy. We hope to have you back soon. Cheers, IB
Loved the metre long share platter with a glass of moscato/cider. Have already recommended Innocent Bystander to our friends.
Hi Alana, thanks for coming and visiting! Our metre of awesome is truly awesome. The metre long board highlights a range of locally sourced produce, including Yarra Valley Dairy cheese and cured meats from our friends at The Beef Joint. We hope to have you dine with us again. Cheers, IB
Innocent Bystander is a great place to catch up, eat drink and people watch.
The food was delicious and there were plenty of options for individuals or to share.
We were very impressed with the staff at cella’s door, in sales and in the restaurant. I had expected a winery to be in the country but it is right in Healesville. There are pluses and minuses for this feature. There are some good, affordable wines with grapes sourced from as far away as Central Ottago in NZ.
Hi Bernadette, thanks for visiting us at Innocent Bystander. Our menu is designed to share, perfect with friends and family and of course a glass of wine. We are located right in the heart of Healesville, very easily accessible. We hope to have you back again soon. Cheers, Team IB
When we first arrived there was a pungent seafood smell throughout, that stained the nostrils -
Tables were all very close together, I kept knocking chairs with the person behind.
2 different staff kept trying to take our order. Considering they had ear pieces we’d assume they’d be great at communicating? Instead we felt constantly interrupted at the start - by the 2 different staff. After we ate our main, was a different story. We were left alone with no service, not asked if we wanted another drink or desert, so we left - wandering around asking various staff where we go to pay the bill. Overall, very disappointed.
Hi Sabi, thanks for coming to Innocent Bystander and providing us with great feedback. Some members of staff wear an earpiece in order to communicate effectively throughout the large venue. We often get complimented for our high level of service. We apologise that your experience was not up to standard. If you would like to discuss further please contact us directly. We hope to have you back again soon. Cheers, IB
Our booking at Innocent Bystander started out with a complimentary wine tasting where we could taste their wine and cider offerings as it is also a wine cellar. We ordered the Metre of Awesome, a salad and the pizza special for the day. All the food was fantastic and enjoyed the ambience of the venue. The service was excellent, they really knew their menu and food was served fairly quickly. Would recommend to all types of people with food for all in the Yarra Valley Region.
Hi Avery, thanks for coming to visit us at Innocent Bystander. We always encourage guests to start with our complimentary tastings, perfect to see what you can enjoy with your lunch. Sounds like you had a great time and enjoyed all we have to offer. We hope to have you back soon. Cheers, IB
We always enjoy the food, wine and service here 😊
Hi, thanks for leaving us a 5 star review! We are so glad that you enjoyed your overall IB experience! We will see you again soon. Cheers, IB
Such friendly staff, they actually took time to talk us and made us feel very welcome.
Hi there, thanks for stopping by to visit! We take pride in our the friendly nature of our staff, we are always excited to talk to our guests. We hope to see you again shortly. Cheers, IB
Your tasting station prior to our meal was fantastic! We loved planning our drinks to have with our lunch. We have already and will keep telling our friends and family how much we enjoyed the experience, food and of course, drinks.
We ordered the metre platter and it was delish! One of us is vegan and there was more than enough food on that platter for both of us to enjoy.
We also wanted to do a shout out to one of your staff who looked after us. We didn’t grab his name but he had light blonde/red hair and was wearing cherry socks! He was funny, approachable, super kind and witty! He made the lunch that bit more enjoyable and he was more than happy to help us out. He clearly enjoys his job!
Hi Brigid, thanks for coming to Innocent Bystander and leaving us with a fantastic review! We can agree, doing a complimentary wine tasting at our tasting bar is perfect to decide what to enjoy with lunch. It sounds like Angus, we will be sure to pass your positive comment onto him! We hope to have you back soon. Cheers, IB
Service was excellent, food was well staggered between entrée, main & dessert. Everything we ate was incredibly tasty our paella matched beautifully with the wine.
For a busy Friday night the noise level wasn’t too high very easy to maintain a two person conversation at our table.
Hi, thanks for dining with us and leaving us a great review! We are glad you enjoyed your Paella matched with your wine. If you are ever unsure of what wine to match be sure to ask one of our staff. We hope to have you back again soon. Cheers, IB
Second time coming to this place and to be honest, whilst it looks homely inside and the food comes out relatively fast, you really have to watch what you order. Paella is decent, but a bit small - probably enough for 2 people and some pizzas just left a bad taste in your mouth (the confit garlic literally leaves a bitter after taste that puts you off eating). Service is also so-so. They're happy to clear your table, but at most times it was difficult to get their attention to order more food. At one point, they took away one of two water bottles for our group of six and never returned with another filled bottle of water. I would rather pay more to eat somewhere else for better service and not having to worry about the food you order (aka Meletos).
Hi there, thanks for coming back to dine with us! Our menu is designed around sharing. Perfect to order our Paella and some side dishes for your group. We are usually commended for our great service and apologise that it was not up to scratch. We hope to have you back soon. Cheers, IB
Always a favourite place to go, food is always so quick to come out which is a bonus. The simple yet divine menu is always a winner as well. Only comment would be, we asked the waitress what the cheese platter came with and she was unsure at the time so she went to find out but never actually came back to tell us. Other then everything was on point.
Hi Lauren, thanks for dining with us at our home in the Yarra Valley! We take pride in delicious food and great service. Our apologies that the service wasn't up to our usual standard. We will speak with the team to make sure the different components on our cheese board are communicated! See you again soon. Cheers, IB
The food was delicious and came out so quickly. Such a great atmosphere and staff were so friendly and efficient. Will definitely be back.
Hi Rachel, thanks for leaving with a 5 star review! We will see you back again soon. Cheers, Team IB
Very fast service. Food was great. Family friendly.
Hi Rita, thanks for stopping by and leaving us with a 5 star review. We hope to see you again soon. Cheers, Innocent Bystander.
Enjoyed the menu selection which we shared between 4 of us.
Complementary wine tasting was a bonus.
Hi Linda, thanks for coming to visit us! It sounds like you enjoyed the full Innocent Bystander experience, a wine tasting followed by a lunch shared with friends and family. We hope to see you back soon. Cheers, IB
Service was awful, took 3 hours to eat the meal and every time we had to flag the waitress over (who often avoided contact).. Food was average, over priced for what it was. Wont be revisiting any time soon (if ever) better options elsewhere
Hi there, thank you for coming to Innocent Bystander and providing us with feedback regarding your experience. Apologies that during your visit the service given to you was not at our usual high standards. We often get complimented on our attention to service. If you would like to discuss further please send us a message or give us a call. Cheers, IB.
Food was lovely though service lacked and could definitely be improved.
Hi Olivia, thank you for providing us with great feedback, we will communicate this to the rest of the team. Cheers, IB
Good food. Attentive service. Ok cocktails. Not overly nice location outside with car park view, but who cares, just makes it a bit noisy sometimes. I would still recommend!
Hi, thanks for stopping by and leaving us with a great review! We are glad you enjoyed the food and received great service. We hope to see you again soon. Cheers, IB
We decided to have a spontaneous lunch and was lucky to book in last minute. The service was prompt, good food and drinks and the atmosphere was chilled although busy. As always, our favourites were delicious and the addition of a dessert was a great choice to finish our meal. We don't venture out this far often and it is always worth the effort to come to Healesville and enjoy ourselves.
Hi, thanks for coming out to Healesville to dine with us. We always recommend making a booking to ensure you don't miss out on a table. We will see you again soon. Cheers, Team IB
Really enjoyed the wine tasting: ranging from Pinot Gris, through Chardonnay, Rose, Tempranillo, Shiraz to Moscato and Cider. Lots to love about these wines. Great host. No hurry. Lunch: fabulous paella, great merguez lamb pizza, duck and couldn’t go past the fries with aioli. Made for a perfect New Year’s Day with friends. Would highly recommend.
Hi Vicky, thanks for coming and visiting us in the Yarra Valley. We are glad you loved our wines. We love them too, that's why all our wine tastings are complimentary. It sounds like you enjoyed your New Years Day with great wine, food and friends! We hope to see you again soon. Cheers, IB
Limited menu but great sharing snacks, paella and pizza.
Hi Simon, thank you for visiting us at Innocent Bystander! Our menu is designed around sharing, ideal with friends and family! We hope to have you back soon. Cheers, IB
Delicious pizzas and yummy cocktails. Service is good too.
Thought it was a "regular restaurant"...but the only thing you could order was paella or pizza (?)
You could order som chips with truffel sauce...but nothing to it, no hamburger, no meat...nothing
Have been a number of times & never not enjoyed the food. Service is always exceptional .