Keller's American Grill - Isle Casino Bettendorf
Half Price Wine and Apps
From 4-6 on Sundays, enjoy half price appetizers and wine on dine-in orders!
Gültig für: 1 - 20 Personen
Beginn: 14. März 2019
Ende: 15. März 2118
Verfügbarkeit: So. 16:00-18:00
This was our 5th time here and was truly disappointed by the management and their staffing. There was a convention at the hotel with Hudson vehicles, and staffing at both restaurants were major understaffed. While food was still good and friendly servers, just way too stretched out with too many guests and not enough staff.
Took too long to take our order. Wait staff was pleasant, just not well organized. Took 20 minutes to get a glass of water. Food was good.
Appetizers and service were outstanding; however, the burgers we're dry and unimpressive. This place is a few changes away from being spectacular.
We have been to Keller’s many times but, this past Saturday evening we were completely ignored by our waitress Andrea!!! I have never in my life had an experience like this and we eat out a lot including vacations and cruises we frequently take. The restaurant was not even full and they all know us from being there before. We had several different servers and the hostess bringing us things after asking two or three times but, couldn’t get service from our waitress. I might add she had plenty of time for the customer in the corner who she brought a birthday cake out for though. Like I said never ever have had such poor service in my entire life.
Very much enjoyed a delicious dinner including the steak trio with a wedge salad and roasted cheesy cauliflower! Service by Andrea was great!
Our server Daniel was the best!
His expertise with the menu, his friendliest, all in a timely manner. We'll be back. Great food.
The only complaint was that for a "fine dining" experience for our anniversary dinner, the TVs were a distraction. Also, was surprised how far removed from the main area the restaurant was, we wondered if we were going the correct way, signage could have been better.
We ate at Keller's on Valentines Day 2018 at had a great time and great meal. We went on our 44th Anniversary and had OK service (although to be fair it seemed liked they were short of staff and were slammed all at once). My wife and I both had steaks - her's was just OK. I had the Cold Smoked Sirloin which was really dry even while pink in the middle (guess even a cold smoke process will dry things out). Definitely won't go back - would go the Front Street Grill for more casual or Stevenson's for something a little more upscale.
My first time at this restaurant and I will definitely be back on future visits to the area. Food was great and the service from Andrea was even better. My only complaint is that after the appetizer and entrée I didn’t have enough room for dessert.
Food was excellent. Prepared perfectly, served in a timely manner. Service was good. Abby was so nice and accommodating to special requests. Very friendly.
So glad you enjoyed! Can't wait to have you back!
delicious food with great service - highly recommend enjoying a dinner here for a special occasion
We love to hear that! Can't wait to see you back soon!
The quality of the food with two of our three entrées was poor. The stuffing in the pork chop was like mushy baby food. The steak fries were not steak fries, they were just regular fries. The steak trio was not a good quality steak,it was more like minute steak. That type of entrée typically would be fillet mignon on other restaurants menus. Very overpriced for the quality of food. Also, no windows in the place so it makes you feel like you’re in a basement. You really should move that to an upper floor with a great view.
Sending you a private message
Our server Daniel was excellent! Food was excellent. Bus person was great too. Loved it. Will return next month!
Ahh! Made our day!
One of the best tasting steaks i have ever had. The service was very good and the meals came out fast. Just thought for a casino restaurant the price would of been more affordable.
We will certainly let the team know! So happy you enjoyed your meal!
Appetizer was great, however one of the entre choices was over cooked and tough ( grilled snapper) . The other three were very sucsesful.
Great food and outstanding service always lead to a nice evening and value for money. They are doing it right at Keller's
It was a date night with the hubby & we wanted to try something new so we thought we’d give Keller’s a try! Well, we definitely made the right choice!! The restaurant was quite & had a nice contemporary feel. Everything was phenomenal from the fresh bread & seasoned butter to the perfectly cooked steak trio (my choice) and finally their to die for warm toffee cake!! I feel like Keller’s is a little hidden treasure!! You won’t be disappointed!!
Love treating ourselves to a nice dinner. Food was mediocre. Mac and cheese tasted like flour and everything was cold. Went to the bar to get a drink afterwards had a manager finally get us wine. Mine was in a dirty glass. Took forever to pay.
We enjoyed our dinner and the service was wonderful. The food was satisfactory.
First of all we sat for 15 minutes before some one checked on us and then said "oh I guess we better figure who is supposed to service this table"
Wife ordered the steak trio and the lobster on top was fried to a crisp. Inedible. They did bring a replacement.
I Ordered steak rare. Arrived as done.
Sent it back and asked for dessert to go. Well they brought dessert to eat and my steak to go.
Place was not busy but they appeared to be overwhelmed.
Wait staff was adequate.
Had a filet, it was cold but good flavor. Service was less than expected for the price. Poor. She was friendly but seemed very unorganized. $100.00 meal I expect much better. I still tipped well
Great service, Great food, and very timely. we were seated on time and in the area we requested
Food was good. Restaurant was empty and we had reservations but still they sat us in a far corner. Also had $100 in gift certificates but were told could only use fir exact amount - no cash back and couldn’t use toward top. Very disappointing since cash was paid for gift certificates and assumed they would more than cover cost of meal. Had to spend $35 of own money and leave with unused gift certificates!
In the Past the Food was Always good here, But, when we visited over Thanksgiving weekend, The food was Horrible. They must have a new cook. steaks were over cooked and Lobster was under cooked both nights we ate there. Will not return. Even the salad had a funky taste and the dressing was tart.
Took 20 minutes before our waiter ever came to the table after being seated, the place was NOT busy. Drinks took a solid 15 minutes to get to the table after ordering. So now we’re at least 35 mins in and haven’t even been offered the opportunity to order food, we did get a 2nd order of bread that we didn’t want or touch delivered to the table while still waiting for our drinks. Order our food, takes at least 45 minutes (steak for me, salmon for wife), again the restaurant is at least 75% empty so there’s no excuse. The food arrives, it is hot, but the quality, taste, and portions are not reflective of the prices. I would guess my steak was a very poor USDA choice cut (for the price I’d get a Prime cut most places in this town), salmon was flavorless, on the bright side both meals were cooked as ordered and served hot. Asked the waiter for the bill, he came back 20 minutes later without it and tried to play it off as he thought we wanted dessert. Another 5 minutes pass before the bill arrives, I pay immediately, takes 10 minutes to process my card and return it. On the way out the door management stops us, could sense we were not pleased, asked what we thought, informed him of our displeasure, they offered to buy our meal if we’d return, I informed him I wouldn’t even return for a free meal. I give credit for attempting to repair the damage but we don’t go out without the kids very often and wouldn’t waste another babysitter to only be disappointed again by Keller’s.
this is our 2nd visit here, and was again pleased and enjoyed the service, food and ambiance. Was a slow night, but our waiter Daniel was on top of everything, prepared as requested, and was a pleasure to have working with us. A definte place to return to...
Have not had a bad meal yet.....been going to the Isle/(Capri) for over 20 years!
Our filets were perfectly cooked, our waiter was attentive but not intrusive, everything was perfect.
Our server was very friendly and funny - the food was very good - lots of choices -
Ordered a steak med rare and was over cooked and tough-the waiter said they where breaking in a new cook.
Wonderful service and food!!
Would highly recommend.
Keller's Always delivers a Great Meal. Staff is always friendly and food is prepped correctly.
Although I miss Farraday’s menu, the food was perfectly prepared and tasty. The lobster cakes appetizer was spicy, but delicious. Asparagus was tender and juicy... however, my loaded baked potato was rather small and over-cooked. The atmosphere is quite up-scale, roomy and comfortable...could have a quiet and discreet conversation without trying to talk over the music or other guests. It was a pleasant anniversary dinner. Great service.
Our waiter, Daniel, was outstanding. We were in town to see the war ship LST, and stayed at the hotel for some dinner and gambling, prior to seeing the ship. We had a fabulous time and will hopefully return some day in the future. The good was exquisite and we were completely satisfied with the food and the service.
Food tasty. Blue Cheese delicious. Courses come rather quickly. Have dined here before and the entre' comes soon after the other courses. We specifically asked to have the main course delayed so we could enjoy our blue cheese wedge. Meal still came when we were only half through the salad course. Might want to ask server how long you may delay the main course if you don't want to be rushed.
Salmon was outstanding accompanied with asparagus and Cheesy roasted cauliflower—started dinner with a delicious wedge salad! Andrea was a great server!!!! A fun evening!
Service was excellent however, for a steak grill, our steaks were served medium-medium well even though ordered medium rare. The menu was very nice and offered many choices. I would give this restaurant a higher score if the food was prepared to order.
The red snapper was delicious, as was my husband's pepper steak. We both had French onion soup which was delightful. The breads and whipped butter also filled us up initially. The waiter was wonderful. Daniel was very attentive and absolutely made our dinner experience fun and memorable.
Great service and food. We were seated immediately and the great service began at once. Will go again.