Lena's Soul Food
No one to check us in at the door. They didn’t even know we had a reservation. Line was long. So we left and went to another restaurant.
Girls behind counter not professional at all. The manager on duty was just as unprofessional. Loud!
Some food was under cooked and bland. Too expensive.
There is no longer waiter service. The food was not warm enough. The food is not as well prepared as when it first opened. The greens were too salty and the fried chicken was too dry. The peach cobbler was delicious.
I found this to be one more of the many hidden treasures of the Bay Area. The buffet was my choice and of course will be on my second visit as well.
I will add this though: Baked Fish, Fried Chicken, Oxtails, yams, greens, Mac and cheese, potato salad. I guess you get the picture, so why not stop by and get a plate as well.
Good food, glad they had the buffet option!
Not what I expected the pics on line are not what u see or get ....just and expensive buffet style place ..but only single servings and bad customer service
This was our second visit to lenas. The first time the service was terrible but this trip it was more organized. This is a cafeteria style restaurant and I found the service very fast and orderly. The staff was much nicer and efficient. The good was delivered hot and was delicious. We will return again!!!
OMG, why is this even on Open Table. It is NOT a restaurant, it is a cafeteria-like business with no table service or alcohol. They don’t even have waiters or menus! People making reservations don’t even have a hostess to check-in with. The food is “fine” although hardly attractively displayed and definitely not appetizing to look at. Certainly won’t be going back.
Everyone was nice and professional we really enjoyed our dinner.
Food and service good. Generous portions. Unfortunately, too much confusion regarding eating from the buffet is one room and getting in line to get your food. Otherwise, Lena's lives up to its name for providing "soul" food.
I did not like the new buffet style set-up, this takes away from the ambiance, and may later effect the food quality.
food was excellent in a reasonable price good service as well it was worth it . The line continuously to move very fast so excellent service
I made a reservation for 15 people to celebrate my grandmothers 82nd birthday. Myself, along with a few of my guest arrived on time. I waited for someone to greet us or at the least show us where to sit and no one said anything for roughly 30 mins. It was then I assumed maybe they were unaware we had a reservation. I approached a gentleman at the cashwrap and asked where could a large party sit, and he said “you guys had the reservation right”. It was then I realized they were well aware but simply didn’t care. He said “you guys can sit wherever” My reply... but then we all can’t sit together. Is there anyway tables can be arranged for us. In the end myself along with a few of the guest arranged the tables so that we can sit down. When one of my aunts asked for water another gentleman that works there replied “if I get you water I’m gonna have to get everyone water and you have more ppl than what you reserved for”. Sadly, we were treated extremely poorly on my grandmothers 82nd Birthday. We were met with smart and rude remarks the entire time. A young lady with red hair who served food wouldn’t even speak to us or even make eye contact. To make matters worst, the food wasn’t even good. I truly miss both the food and the staff from the other location. I don’t recommend anyone to come here. Both food and service was awful. The only nice person was he security guard. It’s truly unfortunate. I love to patronize black businesses, but after years of going to Lena’s I will no longer be a customer. They ruined a special day.
Really good eating today!
I was a little disappointed in the Easter buffet this year. Last year had a variety and the setting was very nice. This time it seem just kinda thrown together. I feel you should always make it attractive, good choice of food, and food always tasty.
Great service the food was REALLY GOOD and I would totally return there!!
I made a reservation thru open table and when we got there I was told they don't accept reservations and it was a complete mess as there was a large party in the steam table line and by time we got thru everything was gone and we had to wait for 20 minutes to get overdone food. I won't return.
Fantastic spot for comfort food. You get good home southern cooking at Lena's, at reasonable prices, and portions so large you are guaranteed to take some home. Friendly staff and a welcoming ambiance. For lover's of southern cooking, Lena's is absolutely worth a visit.
The food was very salty and undercooked.
Banana bread pudding, I felt like a kid again. Everything here was good and plentiful. We all left with full bellies and happy hearts.
LOVED the chicken. People were saying "lacks spice and seasoning" in reviews on Yelp. This almost kept us from trying it. I'm glad my wife and daughter ordered it anyway. Delicious baked or fried. Fried shrimp and hush puppies were amazing. Especially the shrimp. Smothered pork chop was incredible! Blackened fish was killer! A little pricey but worth every penny. I was full upon exit but wanted more!