Mastro's Steakhouse - Chicago
The food was incredible and the service was even better. Thank you to our waiter Jason for taking such great care of us!
Overall- a great experience. We’ve dined here a dozen times and each time its been excellent. This particular visit, we had a pretty serious issue with our reservation and seating. We arrived an hour early to have a drink in the bar. We had requested a table in the bar and upon arrival, it was confirmed that would still be the case and we were to come to the front when ready to sit or at time of reservation. 5 minutes after our scheduled reservation (it took a minute to pay the tab from the drinks) one of us went to be seated to find out our table had been given away. NOT HAPPY. After the dust settled, we had a phenomenal meal and great service. We did not get our table in the bar. Will def return but will also confirm 5 times that they don’t let this happen again.
Omar was a great server!
We celebrated our anniversary here it was amazing!!
Absolutely perfect service from our waiter named Bobby I believe? We were celebrating two birthdays and he was wonderful! We will definitely be back!
Great food but be ready to spend some money. I will be back.
Service was great. Food was excellent but the lobster Mac and cheese that had excessive cheese.
Had Thanksgiving Dinner here as we were from out of town. Could not have been any happier. Food was amazing. Service was exceptional. Dessert was spectacular. Just a fantastic dinner. Thank you Mastros Chicago!
This is my favorite steak house! The lobster mac & cheese is delicious! I had leftovers, ate it the next day and the deliciousness was still there!
Mastro's is my favorite steakhouse in the county, and have eaten at the Chicago restaurant many times. Its always been an exceptional experience! However, this visit was not quite up to the past experiences I've had. The steak I ordered, bone in Ribeye, which I usually order, was not even close to the quality I have had in the past. It was very "thin", very "tough, and had minimal flavor. It honestly seemed like a cut of beef that you would get at a mediocre restaurant. Not sure why, but very disappointing. Service this time was very sub-par, compared to all my prior visits. Young server was very casual, non attentive, and lacked the level of professionalism that Mastro's staff always had. Very disappointing experience this time. I'm hoping it was just a fluke!
Really amazing food. Wonderful service. Expensive but a very good meal.
Just great as always
Mastros never disappoints.
Service and food were out of this world. The server helped us navigate the menu, save some money and spend it it better places. The live music was so-so, but I’m a professional musician, so maybe a harsh critic. Enjoyed the experience and will absolutely go back if I’m in Chicago again.
Amazing food and service!
Always the best experience at Mastro's. Thank you all!
Wonderful evening. Great food and ambiance. Great service from Jeffrey!
This was our first visit and we were celebrating our 17th anniversary and we picked the perfect place to be. The setting was perfect and the food was amazing!!
It was our anniversary and they made the meal/experience special from a card on the table as we were seated to bringing us out a special dessert at the end. Service was great and everything from the drinks to the appetizers to our entrees was delicious....but the butter cake was simply amazeballs! One of the best desserts we’ve ever had! It was our 1st time here and Mastro’s did not disappoint on any level!
I had a group of 8 people and they gauged us on the seafood tower. They need to clarify what they are including versus just brining out a ton of food. I was not impressed versus other steak houses in Chicago
I found that the server seemed to forget about us. Although the food was fine, there are so many excellent steak houses in the city with fabulous service and great food that you can skip Masto's in my opinion.
Beautiful space, excellent food, wine and cocktails and white glove service. A must try!
Food is always amazing, drinks were great and service was impeccable. Masto's is always a favorite of mine.
Only issue was the temperature---first too cold then too hot---and the vent blowing on us---
Jason the waiter was amazing and made the 50th anniversary celebration great.
Always a spot we hit. Couldnt find a 6 out of 6. Greatest steakhouse.
Very nice subtle place. Pricey, bit well worth it. They have a live band downstairs. The Butter cake is a must try. Staff is extremely knowledgeable & friendly. Side portions are enough for 2 to share. Super impressed
Our server was excellent. The food was wonderful with the exception that mine was not cooked as I requested. The waitress took it off our bill without me even asking which was appreciated. The waitress was very knowledgeable about what I could eat with a gluten allergy. We will be back. The dim lighting was nice. The bathroom attendant was lovely
Family night loved everything and highly recommend!
Great experience. Awesome service and food!
I reserved this spot for my cousin and his wife and they enjoyed the experience
We had a great time.
I came to celebrate my birthday and it was amazing.
Great experience as usual. Food is awakes consistently great. Host staff is very well trained and the bar area is a great place to take a customer for a lively dinner experience.
My recently-turned 15-year-old son and I sat in the lounge on a Sunday night. Service was great. Food was stellar as always (he: petite filet; me: tuna). And the ambience -- the band, the lighting, the interesting crowd -- was second to none. Was it expensive? Indeed. Worth it? Pretty much. And that's saying something.
Everything was excellent. Service and food were flawless. Perfect experience.
Excellent service and the food was amazing. My fiancé and I were celebrating our last dating anniversary, and they went above and beyond to make it special for us.
Phenomenal as usual