Veal had to be sent back twice. Ordered medium rare came back raw twice. Sent back and got a flank steak. After many years by far worst meal. Service was awesome.
Good afternoon, Thank you for the review, I appreciate the time and the feedback. I apologize we could not cook the veal to the correct temperature, generally this is something we do very well. I am happy you enjoyed the service, and I hope you will return soon. I would be happy to personally make the arrangements and ensure you receive a great dinner and service as you should. Please feel free to call directly or respond to this email. My apologies and thank you, John Thomas GM Max's Tavern
We were there to celebrate my sons bday, who doesn't like to celebrate bdays! We thought it was wonderful that instead of an embarrassing sing-a-long he got a card signed by the employees! What a great idea! Thank you for a wonderful dining experience!
Food and atmosphere is always great. First time ever service was terrible. Dinner took forever and the waiter did not even come by to update us. Poor service ruined experience.
Thank you for the review and for bringing this disappointing experience to my attention. I apologize that we did not give you our usually great and timely service while you were dining with us. I hope you will forgive our lack of timely service and allow me to make this up to you in the future. I would be happy to discuss this further if you would be so kind as to call me or email me back any contact information. John Thomas General Manager Max's Tavern
Wonderful food and service. We highly recommend Max’s Tavern
Thank you Bill, I appreciate you taking the time to send your review.
This is still my favorite local restaurant - always a great meal!
Thank you! That's great to hear.
Max's Tavern, under the leadership of GM John Thomas, is the best restaurant in the Valley, no questions asked!
Excellent experience, personal attention by the manager made it perfect, great food, reasonably priced. Pork chop cooked to order, smashed red bliss potatoes, and prime rib with pasta and ricotta were delicious.
Great service outstanding staff
We are long time customers of all of the Max's fine restaurants and Max's Tavern is an establishment that is worth dining at. We had collosal shrimp that was fine and my wife had pork and I had the lamb entree and they both were perfect. Our server was Sierra who was excellent making sure that the food was ok and it was as was her service. We will keep on returning to Max's as always !!
Thank you for your candid comments, I appreciate you taking the time to write the review and I am sure Ciera will love to hear this as well. John Thomas General Manager Max's Tavern
Great server made dinner special
Food took 30-40m to come out, waitress (who was amiable, helpful, seemed to be covering for issues in the back of house) had to reconfirm order details as their computers went down. Burger came out clearly raw inside vs the requested medium, may have upset the kitchen staff as the subsequent burger was completely burnt, tasted like charcoal. Fries were oily and limp, probably cooked in oil not hot enough. Overall disappointment, not worth the cost or the calories.
Dear Loyal Patron, Thank you for expressing your disappointing experience at Max’s Tavern. Please accept my sincerest apology for our untimely service and the lack of attention to detail while cooking your burger. It seems as we missed on both the detail and the delivery on this day. I hope you will give me the opportunity to make this up to you. Contact me directly in the future and I will ensure you have the highest level of service and a delicious meal. Sincerely, John Thomas
Nice atmosphere but limited menu for New Years.
Had to order the prifixe rather than just an entree so it was expensive
My husbands prime rib was very fatty
Great menu, great food and drinks. I’m an atmosphere guy and the ambiance was perfect for NYE.
We were not aware of the 70 dollar four course menu. I like making reservations from open table and if they had put this menu on open table it would be better. Will this menu be happening next year as well??
Catherine, Thank you for the review, I appreciate you taking the time. I am sorry if I did not properly convey the menu for the evening of New Year's Eve. We did have it on opentable, but you would have had to scroll down to see the actual menu. I do anticipate doing a menu similar to the one offered this year next year as well, although it will most likely have some changes. Thank you again and I hope you will join us again soon, John Thomas General Manager Max's Tavern
Max's Tavern is a great place to for personal and professional lunches and dinners. The food is superb, the staff polite and attentive, and the atmosphere relaxing. Whether its just two of you or a large group, you'll enjoy Max's diverse menu options.
Max's Tavern is always a favorite. The menu has been updated since our last visit. The fish & chips are the best in the area. The salmon (asked to be prepared as the tuna was on the menu) was exceptional! We were disappointed to see that the Caesar salad is now made with kale instead of romaine. Some classics should be left classic! We love Max's and will be back again next year.
Eight o’clock reservation thru Open Table. Max’s canceled reservation and was notified thru email which I didn’t see until very late Christmas Eve. It turned out fine, but still don’t know how it happened. Eight o’clock reservations means some dishes are not available.
This is our go-to local place for special occasions and our dinner here on Christmas Eve did not disappoint. Fabulous food and impeccable service from our favorite server, Brian. Everything was just perfect.
Thank you, it was a pleasure to serve you and I look forward to seeing you again soon. John Thomas General Manager Max's Tavern
Overcharged our bill. Service was terrible
Thank you for visiting on Christmas Eve, I am glad you enjoyed the food during your visit. I apologize for the mistake made in authorizing your card, this was a mistake that made for a less than desirable finish to your evening. I am happy we were able to clear this unprofessional error up and I hope you will visit again in the future. I will be happy to assist in making a reservation in the future and it would be my pleasure to ensure an experience is exceptional. My apologies, John Thomas
Nothing outstanding a little pricey for what it is.Waiter was good however the person that delved everything to the table was very unprofessional. Brought a salad that was missing the grilled shrimp when I mentioned it was supposed to have shrimp he said not his fault and took the salad back to never return with it. Management brought it out after everyone else had finished theirs. Main coarse were alright I feel they should have been better for to the prices. Same quality as a chain resturant
Thank you for your review, I am so sorry you did not receive the great dining experience you should have while dining with Max's Tavern. I hope you will give me the opportunity to show the experience that you should receive when you visit next time I would be happy to give my personal attention to ensuring you receive exceptional service and food. Please feel free to ask for me directly. John Thomas General Manager Max's Tavern
Another excellent dining experience! The manager Alyssa went out of her way to make sure we had a good meal. Food was outstanding. Waiter was personable.
Great meal, food was delicious and service was great!
Food was very good, excellent service. We had a great family holiday dinner.
While the food was good, the presentation and attention to detail was not up to the standards of previous experiences at Max’s. Am disappointed with new version of the chopped salad.
We are regulars at Max's Tavern so have come to expect quality food and service. The food delivered -- the service did not. Our waitress took forever to bring our drinks, brought the bottle of wine, forgot to put in drink orders for our guests - then asked again what they ordered (10 minutes later). Took quite a bit of time to place our order, and waitress appeared confused so we asked her to repeat it -- and she didn't have it correct. Manager stopped by and I told her the service was subpar. After that discussion -- the service was improved. Steaks/seafood were all amazing and I'll give it another try.
Had not been here in a few months. Menu is more creative. Wine list superb. Service attentive. Food well prepared and tasty. Need to come back more.
Overall is was good experience but somewhat pricy
Food was excellent as always. Very busy night. Service good.
Food outstanding--Cierra our waitress was excellent--Maybe some Christmas music playing would be good and some more Christmas decorations--Tree?!
We, thoroughly enjoyed the porterhouse steak for two special ! The side dishes were perfect with the porterhouse and amount was ideal for two! Probably one of the best meals we have had at Max’s Tavern!
Our food was outstanding, but the service was good, not great. Our porterhouse steak was phenomenal and everything else was delicious. The service was adequate, but I do expect a higher level of attention to detail at this price point.
Everything was as expected have eaten there many times before
Filet was cooked just as ordered but both of ours was not cold but not hot either. Ended up having them heat back up. Mushrooms and loaded bake potato excellent.
Food was very good. The waitress was friendly and efficient. It was the night of the snowstorm so it was very quiet.
Good food and great service as always!
Insufficient servers our server was allover the restaurant took over an to get a salad. We arrived at 6 for a reservation and by 7:23 still hadn’t had our main course. We then asked for the meal to boxed because we had two young kids with us and it was getting late and boxing the food took a half hour. The crazy thing is the restaurant wasn’t even crowded. Will definitely not be going back.
Wasn’t really hungry, so I ordered the kale Caesar salad, which the waitress said was more of a mixed green salad. When I said I wanted kale, she said the kitchen could accommodate. The salad came drenched in so much dressing that the kale was wilted and there was also a great deal of cheese on top. The dressing & cheese were enough for 4 salads and totally overwhelmed the kale.
My husband ordered onion soup and a NY strip which were both delicious
Delicious food and great value with the Tomahawk steak special!!
Server, Brooke, was super! So pleasant and attentive. Represents the restaurant well. Please commend her for her great work ethic!