Milestones Grill + Bar - Waterloo
Good with the exception of the veg side that came with my striploin steak. While the meat was delicious and cooked perfectly, the 5 green beans, one slice of pepper, and one shaving of onion seemed inadequate for a side to complement one of your most expensive dishes—50 cents worth of additional veg would go a long way to making it a more rounded dish! Thanks for considering the suggestion.
The restaurant was loud when we arrived. Think an indoor public pool loud. It took 20 minutes after being seated to get drinks ordered. The garlic mashed potato side had no garlic in it. Half of the desserts on the menu were unavailable. The one positive was that the steak I ordered was cooked properly which is rare for most chain restaurants that are not steakhouses. Would not recommend this location. I've been to better Milestone's locations so this one may be an anomaly.
Fantastic food and atmosphere. Service second to none. Lindsay is fantastic..
I always have the squash ravioli and it has always been delicious, however this time they fried it until it was crispy and inedible. I returned it and new stuff come out, it was now barely warm, mostly onions and just not up to par...was very disappointed but hoping it was a one off.
It was veru noisy and hard to carry on a conversation. Server was prompt but didnt give tge daoly specials.
Food was good and portion sizes were nice. They did ask of there was any food allergies
The service was outstanding. We had fun trying to guess her accent . The food was very flavorful and cooked perfectly
Outstanding outstanding outstandingoutstanding outstanding
Wonderful mothers day meal. A bit crowded , but not bad for a busy day. Not noisy at all. Service was good, food fabulous though i found it ended up a little expensive
Went with mom for Mother's Day. The whole experience was great, welcome, food, service, value and atmosphere. We all had the Mother's Day brunch special, really really good. I've been there several times It's always a great experience.
Our dinner was good. Overall the food was what we expected it to be. Our server seemed to be very busy and often waited for drink refills and to have our dishes taken away.
Wait staff was courteous and attentive but delivery of our order was very slow. Perhaps the difficulty was in the kitchen...when it finally came, the food was delicious. We waited for our bills for a long time as well even though we were the only table in the area where we were seated! I do not recall this happening on other visits to Milestones and I will come back - perhaps we were there on an ‘off’ day!
The food is fantastic! Atmosphere is joyful and service was great.
We had a gentleman with us who needed his walker beside him. The staff didn’t have a clue how to deal with a handicap. Several times they asked if they could move his walker to the front. We said no. It was against the wall beside him. Close to next table but restaurant wasn’t full and the table for two beside him needed not to be used at the time we were there. It upset him and us as he needed the security of knowing he could go to washroom if needed. We asked to be seated to washroom and they didn’t comply.the restaurant wasn’t busy at this time. This was totally unacceptable. The evening worsened. Food wasn’t really good. We won’t return. Really. Train your staff.
Good food ... great service ...very happy with our meal!
Retirement lunch with a great bunch of friends
Great experience on date night. Good and service was excellent.
To celebrate moms birthday. Good selections of food. Brunch item where still available
We usually go to Milestones regularly and are never disappointed. This time was the exception. It was my daughters birthday and she chose to have lunch here. It was not busy at all, yet our waitress seem to be quite scattered. Our drink order took over 20 minutes and not all of them came at once. Due to several allergies and intolerances, I requested steak or chicken with vegetables. The waitress said they marinate all of their meat so it would not be suitable. I then ordered a salad minus a few ingredients. Someone then came and said they could not remove the items from the salad. At this point I said I am fine without a meal and allow the others to enjoy theirs. She insisted for me to list everything I am allergic to, my disease limits me from hundreds of things not all food. I explained and my daughter as well that it is easier for me to request certain things. She seemed quite irritated and said we can cook you plain meat. I then explained the server said all of their meat is marinated and it would not be suitable. She said we always keep plain ones aside for situations like this! So our waitress had not informed us of this. I was offered steak, green beans and romaine lettuce. Perfect, I thought! Half of the steak was cooked as per my order and the other half was completely raw. The green beans were not cooked, thrown on the plate cold and raw. $27 for raw steak, raw green beans and lettuce! I have never had any issues like this at any restaurant with my allergies. Will not visit this Milestones again.
Love the Portobello Chicken Mushroon and their churros!!
Had a poor experience here with waitstaff, but Management reached out promptly to rectify it. Initially I had not planned to go back, despite being very happy with the food. However, after the service we received from management, I can say that we plan to come back and are pleased with the customer service overall. And as a sidenote.. the Thai chili chicken bowl and portobello chicken are the absolute best meals.
I had lunch on Wednesday April 3, 2019 at the Milestone Grill and Bar. Two of my co-workers had to get back to work at 1 pm. The service, food and atmosphere were excellent. We will return to this restaurant soon.
We have now enjoyed a third trio to Milestones. We will return.
Great service... very friendly and happy to help.
Went for dinner with my husband and our table for two was on the walkway stretch from the kitchen to the dining areas; a little busy with servers running back and forth for my liking. That said, the atmosphere is quite pleasant.
The food was very good, especially the Chicken Parm. Our waitresss Lauren was absolutely amazing. Incredibly pleasant and attentive. She made our night out even lovlier by taking a few minutes to chat about the amazing desserts and then sent us home with a small slice of cake to savour a little later on. Lauren- you are a delight and Milestones is lucky to have you.
We will definitely be back, and we may just start with dessert!
We were a party of 2 visiting at 5:45 on a Saturday night with a reservation.
We were greeted and seated right away we had a two seat table that was very crammed in between to larger tables and felt like we were in the way of the tables on both sides
Service and food were very good and we enjoyed our meal very much
Ambiance was lacking as it was very loud in the area we were seated in.
We will return again but will ask to be seated elsewhere or perhaps try a different time
We were warmly welcomed and shown to our seats right away. It was noisier than I had expected it would be, but not so loud that I couldn’t have a conversation with my companion. We had ordered just desserts and drinks. Dessert was wonderful; I highly recommend the chocolate ganache torte. Our server was friendly, attentive, and very accomodating. Overall, a very satisfying experience.
The table that we were given was awkward since there was a square booth on one side with a small round table and two chairs. It was very close to a long table and the corner. You could feel the cold outdoor wind each time the doors to the doors were opened
The food wasnt bad but the steak has fatty sections. The spicy rgai noodles were good and the quantity for the money was worthwhile
Service wasnt anything spectral and we were not asked if we wanted coffee or tea when we had finished the entrees.
Delicious food, great service and very friendly staff!
Exceptional service accompanied by good food. We will go back for sure.
as always it was awesome that is why my wife and I are there every Friday and will continue to do so
Always great food, great food and lively atmosphere but miss the prime rib.
Service was quick and efficient and the food was very good. The growing cocktail menu was a nice surprise.
We went to Milesones as we moved back to the area and had eaten there before and I have Celiac Disease and must eat Gluten Free! I ordered the GF hamburger. Waitress gave extra time as not ready when she first came back, but it seemed to be very busy and she took a long time. A different waitress arrived with our order (long )time again). I called her back and asked about the special juice on the burger and she said omitted due to GF. I asked for some Catsup as very dry. She never brought it! I asked the 1st waitress for it finally & she did bring it. The food was good but don't plan to go back!!
The meal was done to perfection, we shared the show stopper dessert, it was excellent, a little pricy but tasted awesome. Great experience.
PLEASE bring back the Prime Rib.
Service was all around great! Server was really helpful with suggestions.
An expensive night. Great food but not worth $150 for two people. I eat here regularly and never spend this much. Felt forced due to limited menu and fixed cost for Valentine's.
I've gone many a nights to the dinner for two milestones Wednesday night event. I enjoy going out on that particular night but I would like to see the food item date night menu change a bit. I don't believe it's changed much in the last 2 years and every time I come there I'm surprised to see the same item menus on the list. Other than that it's a great go to place its rich food. I asked for a quiet warm area and I was pleasantly surprised to see us sitting in such an area. Though the this type of seating was quite low for someone with a short torso. The chair was a better option for me. I would go again
Excellent Meal! Our server was fantastic! Can’t remember his name but he was very friendly, smiled and made our visit very comfortable and welcoming !
We came to Milestones to celebrate our anniversary and everything was excellent.
Everything was great. I wish it was more kid friendly environment though but no complaints service eas great, food was great!