Moxie's Grill & Bar - Dixon Road
Lassen Sie liefern
We were impressed with the prompt response to our complaint that the music was so loud we could not hear each other- the manager spoke to us directly to rectify the situation and see if the sound level was better and it was! Definitely would recommend this restaurant!
This location is mostly for hotel guests/visitors...
Dear valuable guest , Wow, thank you so very much for the 5-star review! I shared this with our team and it made everyone’s day. We really appreciate when our guests take time out of their day to give us such a glowing rating. Thank you again, Kole K General Manager
Receptionist was at the meeting with co workers, so there was a few of us waiting to be seated!
Waitresses came promptly very pleasant, we ordered food!
Food was great as usual!
Had coffee looked after our bill and left
Thanks for many great meals in your hotel
Hello Anonymous, We are flattered by your review, thank you so much for giving us this positive feedback. We aim to exceed service expectations from the second you walk in, glad to know our hostess and servers did the job. Hope to see you in the near future! Dixon Road Team
Best group of staff workers
Dear RaymondW, Wow, thank you so very much for the 5-star review! I shared this with our team and it made everyone’s day. We really appreciate when our guests take time out of their day to give us such a glowing rating. Thank you again, Kole K General Manager
We were surprised the restaurant wasn't busier on a Sunday because it is so perfect for brunch or lunch. The staff were terrific and the menu had a great selection for brunch and lunch. One of us had the French toast. It was huge with lots of berries and sauce and whipped cream. Two had the beef dip sandwich on pretzel bread- fantastic. Both took 1/2 home. This was our first Moxie’s but we will trying the one at home.
Hello MGM3841, Thank you for your kind words, we do have a brand new Solarium great for brunch or lunch. We would love for you to come back and ask for Kole K (General Manager). We'll ensure we take care of you. Cheers, Dixon Road Team.
Wonderful meal and evening out, made all the more special by our attentive and very personable
server, Hailey. Thanks again !
Nick and Lisa Stranges
Hello Nick and Lisa, Thank you so much for your kind words. Hailey will get the praise for her well deserved compliment. We hope to see you soon! Dixon Road Team.
Really appreciate the attention the staff paid to cater to my son’s many allergies. They just very naturally showed they were more serious about it than most restaurants I have been.
Hello Winnie, Thank you so much for recognizing our effort, we love reviews like yours because we work very hard to make anyone with a mild/severe allergy feel at home, their safety is our priority. See you soon! Dixon Road Team.
Unfortunately we received the wrong order, but it was changed right away.
I found that the meal I ate which I have all the time, was not as tasteful as previous visits.
The tuna was not great
Nice atmosphere and great food. Haiky was very attentive and friendly. The manager stopped by to ensure we were satisfied - nice touch.
Good place good food
Good recommendations from the server. Main courses were quite tasty. However, I was sadly disappointed in the white chocolate brownie. It is one of my favourite items here. A few bites into it and something tasted off. I'm not sure if it was undercooked but it did not sit well with my stomach. It seemed more soft and chewy than usual. Thankfully the manager came by to ask which dessert my date and I would like instead.
The service was excellent! The food was great! The location was good it was busy! Will visit again enjoyed the view!!
Hello Anonymous, We really appreciate feedback like this, we strive to be the best and these type of responses motivate us to continue to make every guest feel special. We are a very busy store because of great guest like you. Thank you for spending the time with this review. See you soon! Cheers, Dixon Road Management Team.
We have been to this Moxie's location a couple of years ago thinking we liked it enough to go back to meet up with friends.
On this visit it started out well although a bit rushed by the server to order mains when we hadn't
even receivedd our drinks. He was very attentive and explained process when hearing that my wife had an allergy to mushrooms. The main course 3 plates were delivered by someone else and they missed my wife's plate entirely ( she thought we were sharing).. After waiting another 5 minutes our server brought out the fourth plate. In another 3 or 4 minutes he came back with a 5th plate saying he delivered the wrong one to my wife. This was ok however we wondered how much attention was really paid to the Allergy issue when you bring the wrong plate (similar pasta) to the customer with an allergy issue.
The over all food quality was average and better could be had at restaurants with lower prices.
This was a disappointment compared to our experience approx 2 years previous.
Hello Adrian, First, I would like to apologize on behalf of our store. We take pride in our amazing allergy procedure. Unfortunately we have failed you, your wife and the rest of the guests in providing that amazing service you so much deserve. We will use this feedback for coaching opportunities. If it's okay with you, I would love for you to email us at email@example.com so we can chat and come up with a great way to make it up to you. Cheers, Dixon Road Management Team.
Thank you for setting up the table with gluten free menus. There were plenty of options for us to eat. At other restaurants, it is a nightmare trying to find something to eat since they put wheat flour in most of their sauces.
Hello Leonora, You are very welcome. We are glad we allowed you to have an amazing time regardless of you gluten limitations. No matter what allergies our guest may have, they deserve the best of the best! Cheers, Dixon Road Management Team.
Since the Kingston ON Moxie closed we have not visited a Moxie's until recent visit. We chose this Moxie's because it was in close proximity to our hotel. When we visit TO next time we will be booking a hotel in proximity to Moxie's.
Everything about our experience was great but the service was Amazing. Our server was Oswald who we later learned was a new employee. Oswald was friendly, knowledgeable of the drinks and food menu, courteous and checked back on our table frequently.
The shift manager( sorry cannot recall his name) came by to check on how our visit was going. We gladly reported on the great service we were receiving. We noticed that the manager gave a report of our compliment to Oswald right away. My husband and I are retired managers and we know how important it is to compliment staff promptly.
Once again we had a great experience at Moxie's
Hello Cyclecat, Thank you for choosing Moxie's Dixon road for your airport destination. It always makes us very happy when we leave our guest with an experience to remember. Oswald has been with us for a very short period of time and has created great bonds with new guests ever since. We will make sure he receives this feedback. See you next time you're in the city! Dixon Road Management Team.
Service was subpar; the waiter did not come back at all to ask us if we needed anything else after our food was served. Also had to ask for water since it wasn’t offered. Didn’t seem to be attentive at all.
Hello, We would like to say we are very sorry for the subpar experience. You deserve to have an amazing time that I know we can provide. Because of that, if it's okay I would love for you to email us at firstname.lastname@example.org to further discuss the matter.
Great food great service happy staff makes happy customers!
Hello there, Your feedback is always appreciated at Moxie's Dixon. We also believe that happy staff makes happy guests, that is why we aim to be the employer of choice, glad you had an amazing experience. Dixon Road Management Team.
It would be good to check for any allergy-prone items on the 'gluten free' menu. A colleague had a very bad reaction after ordering from it when we ate there this week.
Hello Robert, I would like to apologize on our behalf for what happened to your colleague. Our menu is "gluten conscious" and therefore some of our items require to be tweaked. We would love for you and your colleague to give us an opportunity to redeem ourselves since we do take pride in our allergy procedure. Aside from the food portion everything else was a 5/5 and we'd like to step it up a notch and really give you that perfect experience! Cheers, Dixon Road Management Team.
We had 2 guests in our party with food allergies and they treated this with the best of attention. Both the server and manager were attentive to our needs and recommended excellent choices from the menu to avoid issues. Nice surprise that bottles of wine were half price!
Hello Dineout, Thank you so much for such a great review. We take pride in our allergy awareness and this is why Moxie's Dixon Road is trusted by many with mild/severe allergies. Don't forget we have half price wine EVERY Sunday so hopefully we'll see you soon! Dixon Road Management Team
We had a nice location for the meeting and the table was ready upon my arrival.
The reason for my reduced star rating was that the volume of the music on the heated patio was so loud we had to have it turned down to be able to hear each other.
Otherwise Moxie's was and remains a location I would highly recommend
Hello Jacquie, I would like to thank you on behalf of Moxie's Dixon Bar and Grill. We always appreciate the feedback. We will make sure that moving forward we are more attentive in the atmosphere and volume level for better a experience. Cheers! Dixon Road Management Team.
decent place, wins on brand equity, service and food enough to get by, best of not so strong options in airport area.
Great place for early hours meal with clients
Came here for breakfast and ordered the eggs Benedict, they were cooked to perfection! Service was phenomenal as well. Would highly recommend Moxie’s Dixon Road if you are close to the Toronto Airport area!
Hello, Thank you so much for taking the time to leave us a review. We are so happy to hear that you enjoyed the eggs Benedict, and that you were well taken care of by our team! If you loved the eggs Benedict, you may really love our Sicilian Sausage Hash, I'd highly recommend it for your next visit! We hope welcome you back for breakfast again sometime soon! Sincerely, Dixon Road Management Team
Everything was wonderful and our server was fantastic. I hate to complain because our server was very very nice (and I doubt what happened was her fault), but on the booking for this lunch on OpenTable, I had specifically written that it was my friend’s birthday and I would like a flourless chocolate cake and gelato for dessert with a candle to surprise her. I was really disappointed when these items were never even brought out or mentioned at the end of our meal and we just got our checks. It was too late for me to surprise her at that point and so it kind of ruined my birthday lunch plan in that way. Other than that, the patio is really nice for summer time and they even have an enclosed patio that makes it feel like summer and protects you from the sun!
Good Evening Mona, Thank you for taking the time to leave us a review. We are so glad that you and you friend enjoyed your meal, as well as our newly renovated patio! I am so sorry to hear that we missed the mark on your request, and weren't able to give your friend that birthday surprise that you were looking for. I will be personally looking into this further, and will also be in contact with you, as I would appreciate the chance to re-earn your loyalty. Sincerely, Dixon Road Management
Typical moxie quality and service. The patio was open so that was a bonus.
Good Evening Flo, Thank you so much for taking the time for leaving such an incredible rating! We are so glad that you were able to stop in while you were in the Toronto Airport area, and that you had the chance to enjoy our newly renovated patio! We look forward to having you join us again soon! Thanks again, Dixon Road Management Team
Slow service, forgot to put in an order, returned the drinks they made
The service was amazing and our server (John I think is his name) was very attentive throughout our meal. He was also very knowledgeable about the menu. My biggest problem was the food itself. My fish tacos tasted terrible... The fish was watery tasting and bland and the cabbage/veggie slaw tasted old. It tasted so blah that I had it sent back. The calamari was good as an appetizer but it was a very small portion. They make it sound so plentiful on the menu but it comes out pretty small. The better appetizer is the chips and dip. The pasta was decent too. All in all, the food didn't live up to what it was promising. Joey's has a similar menu and price point and tastes ten times better. I would much rather recommend that restaurant over Moxie's.
Hello May2Day, Thank you for taking the time to leave us a review. We always try to deliver great customer service so we are thrilled to get such great feedback! I will definitely make sure to pass the positive feedback on to John, as well as pass along the feedback to the culinary team. Hopefully we are able to truly impress you with our food on your next stay with us! Thanks again, Dixon Road Management Team
Got seated down at the table and had to wait 30 mins for someone to come to me! That’s with me asking the hostess to get someone to come
To my table
Hi TwoJzLaura, Thank you so much for your feedback. It appears as though your experience with us could have been more memorable and we would love for the chance to discuss this further with you. Could you kindly email me at email@example.com with further details? Kind regards, Management
great menu options; new inside/outside dinning area
Good Evening Chad, Thank you so much for taking the time for leaving such an incredible review! We are so glad that you were able to stop in while you were in the Toronto Airport area. We look forward to welcoming you back soon! Thanks again, Dixon Road Management Team
First time at this Moxie's location. My brother and I took our dad here for Father's Day. We enjoyed every bite of the food.
Good Evening Camille, Thank you so much for taking the time for leaving us such a great review! We are so glad that you, your brother, and your Dad enjoyed your visit with us on Fathers Day. We look forward to welcoming you back soon! Thanks again, Dixon Road Management Team
If you have been to Moxie's you know what to expect decent food and value for your money.
Good Evening Bainie, Thank you for taking the time to review our restaurant. We appreciate your loyalty and look forward to having you join us again soon! Kind regards, Dixon Road Management Team
Jackie was amazing! Great food and wonderful evening, thanks!
Good Evening, Thank you SO much for taking the time to leave such a phenomenal review! We are thrilled that you enjoyed your experience while dining with us. Jackie is a fantastic individual to have on our team and we are lucky to have her. We hope to get the chance to welcome you back again when you're in the Toronto Airport area. Sincerely, Dixon Road Management team
Im a fan of the Moxies chain but theis is a location I won't be returning to. I'm sure the fact that it was a busy Friday evening had something to do with it, but still, it didnt even come close to what i expect or have received in the past at other locations. My steak was over cooked, the vegetables were undercooked, the waiter offered us fresh ground pepper 3/4 of the way through the meal, and they walked by us several times with empty glasses and never once asked if we wanted refills. Staff was very nice and pleasant, but the lack of attentiveness paired with the food is enough to ensure I will travel farther to one of the other Moxies locations.
Good Evening Holly, We appreciate you taking the time to review our location. Clearly we didn’t deliver an experience you loved, and I would appreciate the opportunity to speak with you. Would you please email us at firstname.lastname@example.org? Kind Regards, Management
This place was truly amazing. The ambiance was great and the location was amazing. We sat in the lounge and I loved it. I felt so catered to and I appreciated where we sat. The staff was extremely friendly and the food was tasty as well. Would definitely go back to this location again.
Hello Rochelle, I saw that you gave us an excellent 5-star review and I wanted to extend a sincere thank you. We always try to deliver great customer service so we were elated to get the feedback, I will definitely make sure to pass this along to the team! We hope to welcome you back very soon! Thanks again, Dixon Road Management Team
Our server was wonderful! Very attentive and a great representation of your brand. We would come back for him, for sure.
One of the guests had the lettuce wraps as their meal. Was shocked at the small amount of chicken included considering they paid an additional $6 to have it included.
Good Evening, Thanks for the review and your feedback. We hope to see you again to really impress you with our Menu and Service! Kind Regards, Dixon Road Management Team
Business luncheon was absolutely perfect and the deal was closed, so happy!
Good Evening, Thank you so much for taking the time for leaving us a 5 Star Rating! We are so glad that you were able to stop in while you were in the Toronto Airport area, and that you enjoyed your business lunch with us. We look forward to welcoming you, and your colleagues back soon! Thanks again, Dixon Road Management Team
great place, excellent food but being super busy the waitress forgot a lot - leafs first playoff game so very loud in the bar area - the lounge was a little less loud
Good Evening Lindal, Thank you for taking the time to review our restaurant. We appreciate truly your feedback, and look forward to having you join us again. Kind regards, Dixon Road Management Team
A decent place to have lunch and bring guests in the airport area
Good Evening, Thank you for taking the time to review our restaurant. We appreciate your loyalty and look forward to having you join us again. Kind regards, Dixon Road Management Team
Our waiter was great! Sorry I’ve forgotten his name.
Good Evening Heather, Thank you so much for taking the time for leaving us a 5 Star Rating! We are so glad that you were able to stop in while you were in the Toronto Airport area. We look forward to welcoming you back soon! Thanks again, Dixon Road Management Team
No mention of our special occasion, food was horrible, we ordered the fish tacos, they had the tiniest bit of fish the size of a dime in the fish taco, with one super tiny sliver of avocado, I guess it was a garnish...literally the taco was stuffed completely with coleslaw... really, if I wanted a salad I would of ordered one! So not worth the money, guess the kitchen staff is to lazy to make it right!